Dodge Grand Caravan Complaints (2019)

245 consumer complaints on file.

#11771266October 14, 2026
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
About a month ago had an issue where the battery was drained completely. Couldn't unlock the van with the FOB, had to use the physical key to unlock the door. Was able to jump the battery and i started right up. Assumed that a over-head light was left on. Confirmed the battery was holding a charge, no issues with alternator. Had the same battery drain a couple of days later. Jumped the van again. Remove any devices from all the power outlets. The battery issue went away. 2 weeks ago noticed that the instrument cluster console appeared to be frozen. I tried to change the settings to view the trip counter. Turns out that none of the steering wheel buttons were working, except for the Cruise Contorl. The steering wheel horn is not working either. However the horn beeps when I use the FOB to lock the van. As it was at night time, noticed that the over-head interior lights are not working either. The lights in the doors are working. The vanity mirror lights are working. Checked the owners manual and online look-ups, found that the M20 fuse is responsible the following items (which are not working) - Instrument Cluster Interior Light, Switch Bank, Steering Column Module, Switch Steering Wheel Pulled the fuse and found that it was blown. With the van not running, replaced the fuse. And it blew immediately. Based on online searches, and some troubleshooting to help try and narrow the issue, it appears that the problem is the clockspring in the steering wheel. Based on information it appears to be known issue. I called the dealer to see what the cost was to diagnose and replace. i'm looking at over 1K for parts and labor to replace the clockspring. My previous mini-van, which was a 2015 dodge caravan with 180K had no issues with the clockspring. This van is 4 years newer and half the miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11769342October 6, 2026
ELECTRICAL SYSTEM
The contact owns a 2019 Dodge Grand Caravan. The contact stated that the vehicle had experienced various electrical system failures. The contact stated that the vehicle failed to recognize when occupants had fastened the seat belts, the windshield wiper activated independently, the fuel gauge displayed empty, and the air bags appeared to be disengaged. The manufacturer was notified of the failure. The failure mileage was 66,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11768132September 30, 2026
BACK OVER PREVENTION
The contact owns a 2019 Dodge Grand Caravan. The contact stated that while the vehicle was in reverse, the rear-view camera displayed an upside-down image or a blank screen. The dealer was contacted by phone. The manufacturer was contacted by phone and made aware of the failure. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11767722September 29, 2026
ENGINE
The vehicle has experienced repeated serious engine/cooling-system problems. It ran hot/overheated and would lose some power on even very slight inclines; when this occurred, the temperature gauge would rise. It never completely lost power or stalled. The vehicle developed an engine ticking noise that continues. An oil-pressure warning appeared, and the check-engine light repeatedly came on. In approximately March 2026, the engine failed and was replaced with a used engine reportedly having approximately 40,000 miles. Within approximately six months, the replacement engine developed additional oil-pressure/oil-system problems and continues to make a ticking noise. The vehicle has required substantial additional repairs. These problems create a safety concern because overheating, loss of power and possible engine failure could occur while driving and could leave the vehicle unable to safely maintain speed or operate normally in traffic. The problems have been diagnosed and repaired by independent automotive service facilities. The vehicle has not been inspected by the manufacturer, police or an insurance representative. The vehicle is available for inspection upon request. The symptoms began after we purchased the vehicle used on September 2, 2023, at approximately 68,000 miles. It now has approximately 109,000 miles. We have limited driving to very short trips because of these ongoing concerns. I HAVE RECIEPTS FOR the MOST RECENT 2026 REPAIRS , However the system here wont allow my picture/files
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11766585September 24, 2026
AIR BAGS
AIRBAG SYSTEM NOT WORKING FOR 7 MONTHS BECAUSE REPLACEMENT PARTS ARE NOT AVAILABLE. VERY SERIOUS SAFETY ISSUE!!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11764772September 16, 2026
STRUCTURE
The contact owns a 2019 Dodge Grand Caravan. The contact stated that while detailing the vehicle, the front driver’s side headrest exploded outward. The vehicle was taken to a local dealer, and it was determined that the headrest needed to be replaced. The contact associated the failure with an unknown Technical Service Bulletin. The manufacturer was made aware of the failure via telephone. The failure mileage was approximately 139,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11762340September 5, 2026
VEHICLE SPEED CONTROL, ENGINE
I just started having this issue 3 days ago. When I put the car in reverse it does not directly go into drive. I have to go back to park to get the car back in drive. I put a brand new transmission in this car in 2024 and since I can only drive 45 miles per hour. When the drive or reverse does not light up in green, the camera in the back does not operate or show up at all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755173August 6, 2026
AIR BAGS
Air Bag light stays on. Mechanic found defect in driver's side headrest. Part was ordered in February 2026, still waiting for the replacement part 6 months later. Dodge has no idea when the part will be available. Extremely HAZARDOUS driving condition, driving without air bag protection because Chrysler/Dodge doesn't have replacement parts. This dangerous condition should be considered a SAFETY RECALL, that would get Chrysler/Dodge to take this more seriously and have the replacement parts. 08/06/26
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749568July 10, 2026
STRUCTURE:BODY
MINIVAN HAS SLIDING DOOR LOCK ACTUATOR FAILURE, DRIVER SIDE. UNABLE TO OPEN SLIDING DOOR MANUALLY OR WITH POWER DOOR MOTOR. LOCK/UNLOCK LATCH IS STUCK IN LOCKED POSITION. THIS IS A SAFETY ISSUE IN CASE OF VEHICLE CRASH OR FIRE. EXACT SAME ISSUE WITH OLDER MODELS. CHRYSLER HAS ISSUED A WARRANTY BULLETIN (D-21-15) FOR FACTORY REPAIR OF THIS SAME ISSUE FOR 2015-2017 MODELS. THE EXACT SAME ACTUATORS ARE USED IN 2018 AND 2019 MODELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747804July 1, 2026
POWER TRAIN
The contact owns a 2019 Dodge Grand Caravan. The contact stated that while driving 60 MPH, the vehicle started jerking, lost motive power, and the RPMs elevated to the red line. The contact pulled over to the side of the road with the engine running, but the vehicle was unable to drive forward. The vehicle had experienced transmission failure. The vehicle was towed to a local transmission shop where it was diagnosed and determined that an internal transmission pump failure was preventing transmission fluid from pumping to the clutch. The vehicle was repaired out of pocket. The manufacturer was not notified of the failure. The failure mileage was 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746067June 23, 2026
SEATS
While driving my headrest popped forward and hit me in the back of the head.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11740352May 27, 2026
STRUCTURE:BODY, ELECTRICAL SYSTEM
Automatic sliding doors will not unlock or open at all- not manually, not with the inside door buttons, not with my key fob, and not with the automatic buttons on the front ceiling of the van. I have 3 young children all 5 and under. This is an EXTREMELY dangerous fault that puts all of their lives into danger! The inconvenience of a grown adult having to climb through the back hatch to lock her kids in is annoying yes but my concern is how I'm supposed to safely get to them if we were in an accident! My husband can not get to the kids at all as he is well over 6 foot and can not fit. I'm trying to get the dealership to fix the issue but they're telling me that there is no recall even though I thought I received something in the mail awhile back. The message that appears when we try to automatically open the door is that we should first unlock the doors to which we already have. The lock will not move when you manually try to unlock it either.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738049May 15, 2026
AIR BAGS
The contact owns a 2019 Dodge Caravan. The contact stated that while operating the vehicle the airbag warning light had remained illuminated. The vehicle was taken to the local mechanic who diagnosed that the front driver side head rest sensor had failed and needed to replaced. The mechanic contacted the local dealer and informed that the part was on back order and not available. The vehicle was not yet repaired. The manufacturer was not contacted. The failure mileage was 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737310May 12, 2026
POWER TRAIN
The torque converter(automatic transmission) began failing causing the vehicle to stall when at a traffic light in heavy city traffic allowing for the possibility of being struck by other vehicles because of a restart delay. The only way to bypass the issue we learned was to put the vehicle in neutral when stopping. This reduced the stalling incidents but created other issues in heavy stop and go traffic. The vehicle was inspected by a transmission shop and they confirmed that the transmission was failing and the torque converter was causing the issue. There are no warning lights for transmission failure in these vehicles. In fact you can’t even check fluid levels on these transmissions. Only technicians can. A transmission failure on a 7 year old vehicle under normal wear and tear (113,000 miles) is unacceptable and we had to spend 5000.00 for a new transmission in order to remedy the obvious safety issues. Before the repair, my wife managed the stalling issue at 50+ years old by using neutral in between braking so the vehicle wouldn’t stall but imagine a teenager or elderly person dealing with that. I do have receipts for the repair. There was one interstate fender bender. We could not avoid because of people looking at accident on the side of the road. My wife was unable to shift the vehicle into neutral to keep it from installing in traffic and we ended up hitting somebody from behind. Very minor damage on the caravan to the front end.( I have a pic) the other vehicle was a large truck and received zero damage and was OK letting it go. State trooper at the accident people were watching said there were no harm done. Nobody at fault here , both parties agreeable , no injuries , so we elected not to turn in a police report.. This is just a credit card receipt for part of the repair total and we paid cash/check for remainder. Could look up if necessary.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736976May 11, 2026
ELECTRICAL SYSTEM
Windows and doors buzz. The windows and doors will not open or will open very slowly. the alarm will go off. The only way to stop it is to disconnect the battery. Sliding door lock will not lock or will lock and not open.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732734April 21, 2026
POWER TRAIN
The contact's daughter owns a 2019 Dodge Grand Caravan. The contact stated that while her daughter was driving at an undisclosed speed, the transmission was slipping and made abnormal grinding sounds. There was no warning light illuminated. The driver pulled over and had the vehicle towed to the residence. The vehicle was later towed to an independent mechanic, who discovered that there was no transmission fluid inside the transmission. The mechanic replaced the transmission. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was 120,211.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732391April 20, 2026
POWER TRAIN
We purchased our 2019 Dodge Caravan July 31, 2022. We really like this Caravan and find it quite comfortable on long drives. Our transmission had a problem at 86,000 miles with a catastrophic transmission failure and we had the vehicle towed back to where it came from at IG Burton in Milford. Your repair shop replaced the old transmission with an OEM remanufactured transmission and provided a Three Year Mopar Warranty on Work order DTCS818344 Jan 21, 2024. It worked well for the next 26,000 miles. February 4, 2026 we experienced a problem after we made a right hand turn off Highway 404 onto Route 309. The transmission started racing and slowed down and it ran into limp mode. We brought it home 5 miles and got it into our driveway. We shifted it to neutral and then back to drive and it made a loud clunk noise and the whole car shook. The same thing happened in reverse when we pulled the car around to aim it out for the tow truck driver and at that point we turned the car off. When decided to try restarting it, the powertrain sounded normal. It shifted correctly, no problems and it was the same thing when the tow truck driver put it on his towing rig. The vehicle was towed to Fred Frederick Chrysler thinking it was a repeated transmission failure. The vehicle sat for two months and it was driven for 125mi and the mechanic said it could not repeat the same code it showed upon arrival. The initial code found was DTC PO755 2-4 solenoid circuit stored and not active. They released it to us on Thursday March 20, 2026. The put it in writing they could not find anything wrong with it. Tested the car for 125mi claimed could not duplicate the DTC. They did say hard shifting may occur when the vehicle is cold and fluids are not warmed up and this issue won’t occur when it’s hot; What? Transmission was already well warmed up leaving DE home to our MD home. Millsboro Preston Hyundai car code C212A system voltage below threshold.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731568April 16, 2026
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
The contact's husband owns a 2019 Dodge Grand Caravan. The contact stated that while her husband was driving at 20 MPH, the front, passenger side headrest deployed without warning. The contact, who was an occupant in the front, passenger seat, was hit in the neck by the headrest. The force of the deployment propelled the contact forward as she was secured by her seatbelt. The contact suffered pain in her neck and went to an urgent care facility the next day for treatment. The facility took an X-ray of her cervical spine and advised to make an appointment with her primary care doctor. The primary care doctor scheduled the contact for a CT scan of her brain and an MRI of her cervical spine. The tests showed damage to the contact's spine, and the contact was referred to an orthopedic physician for additional care. The dealer was notified of the failure, and the contact was informed that there were no recalls on the vehicle. The manufacturer was also notified of the failure, and the contact was given a case number. The vehicle was not repaired. The failure mileage was approximately 137,600.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11725559March 19, 2026
POWER TRAIN
The contact owns a 2019 Dodge Grand Caravan. The contact stated that while driving 55 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. No warning lights were illuminated. The vehicle was coasted to the shoulder of the roadway. The vehicle was then coasted into a nearby parking lot. While coasting into the parking lot, the vehicle jerked and bucked abnormally. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. In addition, the contact stated that the transmission was replaced by the dealer three times within 107,000 miles. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the repair was not covered under warranty. The failure mileage was approximately 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723944March 12, 2026
POWER TRAIN
The contact owns a 2019 Dodge Grand Caravan. The contact stated that she had stopped the vehicle on the street on a slight incline with the front of the vehicle pointed up the incline and had shifted to park (P). The contact stated that she was not sure if she engaged the parking brake. The contact stated that she thought she had left the keys in the ignition, but had not heard a key warning chime when she exited. The contact stated that she had stepped away from the vehicle and almost immediately, it started to roll backwards. The contact stated that she ran after the vehicle. The contact had left the driver's side window down and was able to jump into the vehicle. The contact stated she attempted to shift the vehicle to park (P), but could not reach the shift lever. The contact tried to open the door, but it was locked, and she lost her balance; the top half of her body was in the vehicle, and she was balanced on her stomach in the window. The contact fell onto the roadway. The contact stated that she watched the vehicle roll down the road, and it veered to the left into a residence's front yard, where it came to a stop. The contact stated that she was able to drive the vehicle off the person's yard and drove herself to an urgent care facility. The contact stated that she had broken her left ankle and had a contusion on the back of her head. The contact stated she had scrapes on her right ankle and pain in her right shoulder. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 97,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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