Dodge Grand Caravan Complaints (1993)

289 consumer complaints on file.

#11585497April 26, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 1993 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed and attempting to slow the vehicle with the brake pedal depressed, the brake pedal required excessive effort to bring the vehicle to a complete stop. The ABS warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the brake actuator piston assembly. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 96V099000 (Service Brakes, Hydraulic) but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 132,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031537October 3, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 1993 DODGE GRAND CARAVAN. WHILE DRIVING 20 MPH, THE BRAKES FAILED WITHOUT WARNING. THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE WOULD NOT STOP AND CRASHED INTO THE PRECEDING VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS ABLE TO BE DRIVEN AWAY FROM THE SCENE. DICK HANNAH CHRYSLER DODGE JEEP RAM IN VANCOUVER, WASHINGTON WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY DID NOT HAVE THE PARTS TO REPAIR THE VEHICLE. IN ADDITION, THE DEALER ACKNOWLEDGED THAT A BRAKE FAILURE HAD OCCURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 222,400. *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10908169September 20, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 1993 DODGE GRAND CARAVAN. WHILE DRIVING 30 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT HESITATED TO RESPOND. THE ABS WARNING INDICATOR ILLUMINATED. THE BRAKE PEDAL STIFFENED AND TRAVELED TO THE FLOOR BEFORE THE VEHICLE STOPPED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN STATED THAT THE ABS PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED PER NHTSA CAMPAIGN NUMBER: 96V099000 (SERVICE BRAKES, HYDRAULIC). THE FAILURE MILEAGE WAS 190,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895153August 11, 2016
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 1993 DODGE GRAND CARAVAN. THE CONTACT STATED THAT AN ABNORMAL NOISE EMITTED FROM THE ENGINE COMPARTMENT, BRAKE PUMP, AND BRAKE PEDAL. ALSO, THE ABS WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE BRAKES OPERATED PROPERLY AFTER TEN SECONDS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE ACTUATOR FAILED AND NEEDED TO BE REPLACED. IT WAS UNKNOWN IF THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000. UPDATED 09/20/16*LJ THE BRAKES WORKED WITH THE RELAY CONTINUOUSLY OPERATING, WHICH ACTIVATED THE BRAKE PUMP AND MOTOR ASSEMBLY. THE PROBLEM WAS THE PUMP/MOTOR ASSEMBLY WOULD BURN OUT IF THE VAN WERE DRIVEN FOR ANY LENGTH OF TIME. UPDATED 09/21/ *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10886193July 20, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 1993 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE BRAKES MALFUNCTIONED AND THE VEHICLE COULD NOT BE OPERATED. IN ADDITION, THE ABS AND BRAKE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSTIC TESTING, BUT THE RESULTS WERE NOT PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10776425September 24, 2015
SERVICE BRAKES
MY DODGE CARAVAN HAS A LIFETIME WARRANTY DUE TO A RECALL ON THE ABS BRAKE SYSTEM THAT WAS ORIGINALLY INSTALLED. TURNS OUT THE ORIGINAL OWNERS BROUGHT THE VAN IN FOR THIS RECALL, BUT THE PART WAS NOT REPLACED. SO YEARS LATER IT GAVE OUT. THE VAN HAS 36K MILES, SO IF IT WAS REPLACED WHEN THE PREVIOUS OWNERS BROUGHT IT IN EVERYTHING WOULD BE FINE. (THE PREVIOUS OWNERS WERE OLDER AND DISABLED, SO I DONT THINK THEY REALIZED NOTHING WAS DONE) ANYWAYS, DODGE IS REFUSING TO FIX THE ABS SYSTEM, AND TELL ME THEY DON'T HAVE A DIAGNOSIS TOOL, SO THEY CANT FIX IT. MY MECHANIC WAS ABLE TO ID WHAT WAS WRONG, BUT WAS UNABLE TO ORDER A PART DUE TO THIS LIFETIME RECALL. THEY ARE ALSO SAYING THEY CANT LOCATE THE PARTS IN THE SYSTEM, BUT I FIND THAT HARD TO BELIEVE. WHAT THEY OFFER ME WAS A MADE UP AMOUNT OF WHAT THEY THINK MY VAN IS WORTH (THEY SAID KELLEY BLUE BOOK VALUE IN FAIR CONDITION, WHICH IS NOT CORRECT I COME UP WITH OVER TWICE THAT AMOUNT ON KBB.COM AND MY VAN IS IN VERY GOOD CONDITION AND IS A MOBILITY MODIFIED VAN, MEANING IT HAS A HANDICAP RAMP, BUILT IN TRACKS FOR TIE DOWNS, AND IS DROPPED6-8 INCHES, WITH AIR LIFTS.). WHICH IS 1/3 OF WHAT I CAN SELL IT FOR ON CRAIGSLIST, AND 1/2 OF WHAT I PAID WITH MY RECENT PARTS I PUT IN TO MAKE IT LIKE NEW. SO HERE'S MY QUESTION, WHAT DOES LIFETIME WARRANTY MEAN ON A RECALL? DO THEY HAVE TO FIX IT? OR AM I STUCK WITH WHAT EVER THEY WANT TO DO? PLEASE ADVISE. THIS WAS AN IMPORTANT VEHICLE, AS IT WAS TO BE USED TO MOVE A HANDICAP PERSON AROUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631456September 8, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 1993 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE FAILED TO STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, BUT WAS NOT REPAIRED. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 96V099000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533720August 5, 2013
SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THIS VAN IS SUBJECT TO RECALL 96V099000. UNDER THIS RECALL THERE IS A LIFETIME WARRANTY ON THE ACTUATOR PISTON ASSEMBLY AND PUMP MOTOR. THE BREAKS HAVE STOPPED WORKING TWICE PREVIOUSLY AND WERE REPAIRED UNDER THE RECALL. THE BREAKS STOPPED WORKING FOR THE THIRD TIME. THE VAN WAS TOWED INTO RICHARDSON CHRYSLER ON JUNE 24, 2013. CHRYSLER NO LONGER MAKES THE PARTS. AT FIRST THEY COULD NOT FIND THE PART AND NOW THE SHIPPING DATE CONTINUES TO BE EXTENDED. NEITHER THE DEALER NOR THE CHRYSLER NATIONAL PARTS SERVICE GROUP CAN TELL ME WHEN THEY WILL GET A PART. IT IS NOW AUGUST 5, 2013.HOW LONG DO I HAVE TO WAIT FOR A PART ON A LIFETIME WARRANTY? BECAUSE OF THE AGE OF THE VAN, CHRYSLER REFUSES TO PROVIDE A CAR FOR ME TO DRIVE. CAN THEY AVOID A LIFETIME WARRANTY BY CLAIMING THEY CAN'T FIND THE PARTS? I HAVE SPOKEN TO AT LEAST THREE DIFFERENT "CUSTOMER SERVICE" PEOPLE AND THEY ALL TELL ME THEY DON'T KNOW WHEN THE PART WILL BE DELIVERED TO THE DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514501May 31, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 1993 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE BRAKES FAILED WITH THE ILLUMINATION OF THE ANTI-LOCK AND PARKING BRAKE WARNING LIGHTS. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS WHERE IT WAS ADVISED TO THE CONTACT THAT THE PUMP MOTOR ASSEMBLY AND THE BRAKE PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498941February 19, 2013
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC
1993 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO ANTI-LOCK BRAKES SYSTEM RECALL AND SEEKS ASSISTANCE FOR REPAIR WORK. *SMD THE DEALER DIAGNOSED THE PROBLEM AS A FAILED BRAKE ACTUATOR PISTON AND PUMP/MOTOR FAILURE. WHILE THE RECALL OUTLINE THE WARRANTY ON MOST OF THE ABS COMPONENTS AS 10 YEARS OR 100, 000, THE COVERAGE FOR THE BRAKE ACTUATOR PISTON ASSEMBLY AND PUMP/MOTOR WAS CLEARLY NOTED AS HAVING LIFETIME COVERAGE. THE DEALER INITIALLY INFORMED THE CONSUMER THE REPAIR, ESTIMATED AT $ 1,710 EXCEEDED THE VALUE OF THE VEHICLE AND WOULD NOT BE COVERED. THE CONSUMER THEN ESCALATED HIS CONCERN TO CHRYSLER CARE CASE MANAGEMENT GROUP IN WHICH THEY STATED THE TIME PERIOD HAD EXPIRED. THE CONSUMER FAXED CHRYSLER DOCUMENTATION REGARDING THE RECALL AND LIFETIME COVERAGE FOR THE COMPONENTS THAT WERE BROKEN, CHRYSLER THEN RESPONDED BY SAYING THE BRAKE FLUID WAS CONTAMINATED AND HENCE THE WARRANTY WOULD NOT BE HONORED. THE CONSUMER THEN FAXED CHRYSLER A RECEIPT FROM A LICENSED REPAIR STATION FOR THE BRAKE WORK DONE. THE CONSUMER BELIEVED CHRYSLER WAS CREATING EXCUSES NOT TO COVER THE REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484544November 13, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS A 1993 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE BRAKES FAILED. THE CONTACT HAD TO USE BOTH FEET TO APPLY PRESSURE TO THE BRAKE PEDAL IN ORDER FOR THE VEHICLE TO STOP. THE VEHICLE WAS TAKEN TO A DEALER FOR INSPECTION BUT THE TECHNICIANS WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALL. THE FAILURE MILEAGE WAS 138,480.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479886October 12, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS A 1993 DODGE GRAND CARAVAN. THE CONTACT STATED THE ABS BRAKE FAILED. THE CONTACT MENTIONED THAT AFTER ENGAGING THE BRAKES IT FAILED TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO REPAIR THE PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN RECALL NHTSA CAMPAIGN ID NUMBER: 96V099000 (SERVICE BRAKES, HYDRAULIC: ANTILOCK). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234234July 14, 2008
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 1993 DODGE GRAND CARAVAN. THE CONTACT NOTICED THAT THE BRAKES FAILED DUE TO NHTSA CAMPAIGN ID NUMBER 96V09900, WHICH WAS PREVIOUSLY PERFORMED ON THE VEHICLE PRIOR TO ITS PURCHASE. WHEN THE ABS FAILED, THE ENTIRE BRAKING SYSTEM DID AS WELL. THE ABS LIGHT ILLUMINATED SEVERAL TIMES BEFORE THE FAILURE OCCURRED. BECAUSE OF A LIFETIME WARRANTY, HE WOULD BE ABLE TO HAVE THE REPAIR PERFORMED; HOWEVER, THE MANUFACTURER FORBADE THE DEALER FROM PERFORMING THE REPAIR UNLESS SEVERAL OTHER COMPONENTS WERE REPLACED AT THE SAME TIME. THE CONTACT WOULD HAVE TO BE REPAIRED AT THE CONTACT'S EXPENSE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 154,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233481July 8, 2008
SERVICE BRAKES, HYDRAULIC
ABS MALFUNCTION. ABS LIGHT ALONG WITH THE BRAKE LIGHT COMES ON WHEN THE BRAKE PEDAL IS DEPRESSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222900March 31, 2008
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 1993 DODGE GRAND CARAVAN. WHEN THE VEHICLE IS STARTED, THE ABS AND BRAKE LIGHTS REMAIN ILLUMINATED. WHILE DRIVING 45 MPH, THE CONTACT MUST APPLY INTENSE PRESSURE TO THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE DEALER STATED THAT THE ABS PUMP WAS DEFECTIVE AND THAT THERE WAS A RECALL FOR THE FAILURE; HOWEVER, THE MANUFACTURER STATED THAT HIS VIN WAS NOT INCLUDED. THE VIN, POWERTRAIN, AND RECALL NUMBER WERE UNKNOWN. THE FAILURE MILEAGE WAS 195,000 AND CURRENT MILEAGE WAS 197,088.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208401November 8, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 1993 DODGE GRAND CARAVAN. THE CONTACT WAS UNABLE TO DEPRESS THE BRAKE PEDAL. HE RECEIVED A RECALL NOTICE FOR THE SERVICE BRAKES, HYDRAULIC: ANTILOCK (NHTSA CAMPAIGN ID NUMBER 96V099000). THE DEALER MADE THE RECALL REPAIR; HOWEVER, THE FAILURE WAS NOT INCLUDED IN THE RECALL. THE CONTACT FELT THAT THE RECALL REPAIR WAS NEVER PERFORMED. THE CURRENT AND FAILURE MILEAGES WERE 164,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207219October 25, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
1993 DODGE GRAND CARAVAN RECALL ON THE ANTI-LOCK BRAKES. CONSUMER STATES HE HAS HAD HIS BRAKES REPAIRED TWICE FOR THE SAME RECALL PROBLEM. MECHANIC WANTS THE CONSUMER TO PAY FOR THE REPAIRS. ABS HAS FAILED SEVEN TIMES. *KB THE CONSUMER STATED THE PUMP, MOTOR ASSEMBLY, ACCUMULATOR DUAL PRESSURE SWITCH HAS BEEN REPLACED SEVERAL TIMES.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205133October 6, 2007
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
THE CAR HAD A STRONG ODOR OF GAS AFTER I STARTED IT. I OPENED THE HOOD AND SAW GAS ALL OVER THE VALVE COVERS AND IT WAS COMING FROM BOTH ENDS OF THE FUEL RAIL CROSSOVER TUBE. I WAS VERY LUCKY IT DIDN'T START A FIRE AND BURN MY HOUSE DOWN SINCE THERE WAS FUEL ALL OVER THE EXHAUST MANIFOLDS AND WIRING. I HAVE GONE TO THE DEALER TO ORDER A NEW PART. THIS SEAMS LIKE A SERIOUS SAFETY ISSUE THAT CAN HAVE DEADLY RESULTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200109August 20, 2007
SEAT BELTS:FRONT:RETRACTOR
TL*THE CONTACT OWNS A 1993 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE FRONT AUTOMATIC SEAT BELT RETRACTOR WOULD NOT PULL OUT. THE SEAT BELT RESTRAINTS WERE VERY LOOSE. THE DEALER REPLACED THE SEAT BELT ASSEMBLY, BUT THE FAILURE RECURRED TWO WEEKS LATER. THE DEALER STATED THAT THE CAUSE OF FAILURE MAY BE THE SWITCH THAT IS USED TO DETERMINE IF THE DOOR IS AJAR. HOWEVER, THE DEALER DOES NOT KNOW HOW TO CORRECT THE FAILURE. THE CURRENT MILEAGE WAS 148,000 AND FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199630August 15, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 1993 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE ANTILOCK BRAKE SYSTEM PUMP HAS BEEN SHORT CYCLING AND MAKING A NOISE. HE NOTIFIED THE DEALER AND THE MANUFACTURER AND THEY SENT HIM A LETTER REGARDING THE COMPLAINT HE FILED. THE LETTER STATED THAT THIS WAS NOT A SAFETY DEFECT AND THAT NOTHING COULD BE DONE. THE SPEED WAS UNKNOWN. THE FAILURE MILEAGE WAS 211,000 AND CURRENT MILEAGE WAS 225,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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