Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#747718July 3, 2001
TIRES
WE NOTICED SOME WOBBLE IN THE FRONT END WHILE DRIVING DURING THE WEEK, BUT ATTRIBUTED THAT TO A PREVIOUSLY REPLACED REAR BUMPER AND NEED FOR REALLIGNMENT DUE TO THAT ACCIDENT. WHEN WE STOPPED FOR GAS ON 6/30/01 WE NOTICED THAT THE PASSENGER FRONT TIRE WAS VERY LOW. WE FILLED IT WITH AIR AND DROVE LESS THAN A MILE. AT THAT POINT, THE TIRE WAS ALMOST COMPLETELY FLAT AND WE CALLED AAA FOR SERVICE. THE TOW TRUCK DRIVER REMOVED THE FRONT TIRE AND DISCOVERED ONE 6" TEAR AND ONE 2-3" TEAR . THE TEARS WERE DEEP ENOUGH TO REVEAL THE STEEL BELTS. HE SAID THAT THE TIRE APPEARED TO BE DEFFECTIVE, AND THAT THE DAMAGE WOULD NOT HAVE OCCURRED AS THE RESULT OF DRIVING OVER SOMETHING.*AK (TIRESIZE: P215/65R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#561800July 2, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
THE AUTOMATIC TRANSMISSION SHIFTS ERRATICALLY/ LATE, TSB 21-07-98 WAS ISSUED BUT THE DEALER REFUSED TO REPAIR THE VEHICLE BECAUSE THE MILEAGE WAS BEYOND WARRANTY, THE CONSUMER BELIEVES THAT SINCE THE SHIFTING PROBLEM OCCURED PRIOR TO WARRANTY EXPIRATION THAT REPAIRS SHOULD BE COVERED UNDER TSB. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891851July 2, 2001
ENGINE AND ENGINE COOLING:ENGINE
BOLTS WHICH HOLD PULLEY TENSIONER HAVE BROKEN TWICE WITHIN TWO YEARS. FIRST BOLT WAS REPLACED BY AN INDEPENDENT REPAIR SHOP, AND THE SECOND BOLT WAS REPLACED BY A DEALER. PROVIDE ANY FURTHER INFORMATION ON THIS MATTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891885July 2, 2001
VISIBILITY:WINDSHIELD WIPER/WASHER, VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WHILE DRIVING WINDSHIELD WIPERS STOPPED WORKING. WINDSHIELD WIPERS PAUSED IN MIDDLE OF WINDSHIELD. AS CONSUMER TURNED WINDSHIELD WIPERS ON AND OFF, THEY STARTED WORKING AGAIN. *AK CONSUMER STATES WIPERS STOPPED AGAIN ON THE SAME DAY, HOWEVER THIS HAS NOT HAPPENED AT ALLW ITHIN THE PAST TWO WEEKS. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747472June 27, 2001
AIR BAGS
I RECEIVED THE FAILED CLOCKSPRING ASSEMBLY AND CAN PROVIDE IT TO NTSA. I UNDERSTAND THIS ITEM IS CURRENTLY UNDER INVESTIGATION, BUT WANTED TO FURTHER VALIDATE THIS PROBLEM WITH A COMPLAINT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747422June 26, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
THERE IS NO BRAKE SHIFT INTERLOCK ON THE 2000 DODGE GRAND CARAVANS. THE OMISSION OF THIS IMPORTANT SAFETY DEVICE CAUSES THE VEHICLE TO BE ABLE TO EASILY SHIFT INTO ANY GEAR, WITHOUT HAVING TO FIRST PRESS THE BRAKE. THIS IS A MAJOR SAFETY CONCERN WITH SMALL CHILDREN ESPECIALLY, AND EVEN FOR ADULTS WHO MAY BUMP THE GEAR SHIFTER. I KNOW THAT 12 STATES ARE CURRENTLY INVOLVED IN A CLASS ACTION LAWSUIT AGAINST DAIMLERCHRYSLER REGARDING THIS SAFETY ISSUE. I HAVE CONTACTED 2 DODGE DEALERSHIPS, AS WELL AS THE DAIMLERCHRYSLER CORPORATION IN MICHIGAN REGARDING THIS. NO ONE WILL FIX THE PROBLEM, NOR WILL THEY ESCALATE THE ISSUE FOR ME. ONE DEALERSHIP SAID THEY THINK IT WILL EVENTUALLY BECOME A NATIONAL RECALL. NO ONE SHOULD HAVE TO WAIT UNTIL THAT POINT IN TIME COMES (IF IT EVER DOES). THEIR HAVE ALREADY BEEN AT LEAST TWO FATALITIES REPORTED BECAUSE THIS SHIFT INTERLOCK WAS NOT INSTALLED ON THE DODGE CARAVAN VEHICLE. WHEN AND OR WHAT WILL IT TAKE TO HAVE ACTION ON THIS ISSUE?!?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747437June 26, 2001
ENGINE AND ENGINE COOLING:ENGINE
SERPENTINE BELT TENSIONER SHAFT SHEARED AS A RESULT OF NO LUBRICATION. INSTANTANEOUS LOSS OF POWER STEERING AND VEHICLE CONTROL RESULTED IN A VERY CLOSE CALL. I BELIEVE THE NON-LUBRICATED SHAFT PERMITTED CORROSSION AND SUBSEQUENT SEIZURE AND SHEARING OF THE ASSEMBLY SHAFT. IT IS A DESIGN DEFICIENCY, IN MY OPINION OF COURSE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891187June 26, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE TRAVELING AT 50 MPH IN PASSING LANE CONSUMER DEPRESSED GAS PEDAL TO PASS AND VEHICLE DID NOT GAIN ANY SPEED . VEHICLE WAS TRAVELING IN NEUTRAL STATUS. DEALER WAS CONTACTED, AND TECHNICIAN STATED TRANSMISSION NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891199June 26, 2001
STRUCTURE:BODY:DOOR, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
WHILE PUMPING FUEL INTO VEHICLE SLIDING DOOR HAS CAME BACK AND BROKE FUEL COVER DOOR,KNOCKING HANDLE OUT OF TANK, AND OUT OF CONSUMER'S HAND. SOME OF THE FUEL SPILLED ONTO CONSUMER. DEALER WAS NOTIFIED, AND UNWILLING TO ASSIST. PROVIDE ANY FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891234June 26, 2001
AIR BAGS:FRONTAL, ELECTRICAL SYSTEM:HORN, VEHICLE SPEED CONTROL
EA 01 007/AIR BAG CLOCK SPRING FAILURE: HORN / CRUISE CONTROL ARE INOPERATIV, AND AIR BAG SENSOR LIGHT REMAINS ON WHILE DRIVING. DEALER / MANUFACTURER HAVE NOT BEEN NOTIFIED AT THIS TIME. PROVIDE ANY FURTHER INFORMATION .*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891239June 26, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
LOSS OF BRAKING OCCURRED WHILE TRAVELING AT HIGHWAY SPEED OF 65 MPH, DEALER CLAIMS IT WAS DUE TO FAILURE OF MASTER CYLINDER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891068June 25, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHILE VEHICLE WAS PARKED ON A SLIGHT INCLINE WITH FOUR KIDS INSIDE VEHICLE ROLLED BACKWARDS DOWN DRIVEWAY INTO A HOUSE. EMERGENCY PARKING BRAKE WAS NOT APPLIED. CONSUMER STATED THAT INCIDENT OCCURRED BECAUSE VEHICLE WAS NOT EQUIPPED WITH SHIFT INTERLOCK. PLEASE GIVE ANY FURTHER DETAILS. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#891120June 25, 2001
AIR BAGS, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
AIR BAG LIGHT HAS COME ON, AND HORN HAS FAILED TO FUNCTION. DEALERSHIP HAS NOT EXAMINED VEHICLE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747264June 22, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
WHEN TAKING A TURN THE BRAKE PEDAL WENT TO THE FLOOR. THE NEXT DAY AS I WAS TRAVELING ON A FEEDER ROAD AS I APPLIED THE BRAKES FOR A RED LIGHT I HEARD A GRINGING COMMING FROM FRONT DRIVER SIDE OF THE TIRE. I IMMEDIATELY GOT ON THE PHONE WITH THE DEALER AND NOTIFED THEM. CAR HAD TO BE TOWED TO THE DEALER. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED. VEHICLE HAS BEEN IN THE SHOP APPROXIMATELY 7 TIMES FOR THIS PROBLEM. IT HAS HAD BOTH FRONT CALIPERS REPLACED 4 TIMES. BRAKE PADS REPLACED ABOUT EVERY 3000 MILES AND 2 MASTER CYLINDERS INSTALLED SINCE JAN. 2001. BRAKE PADS ARE BEING CRYSTILIZED AND CAN BE CRUMBLED IN HAND LIKE CHARCOAL. HAVE HAD ROATORS REPLACED AND TURNED SEVERAL TIMES. ALSO KEEP LOSING BRAKE FLUID.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#890853June 21, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
INTERMITTENTLY AND WITHOUT PRIOR WARNING TRANSMISSION LOCKS UP WHILE DRIVING DUE TO A WEAK PIN WITHIN TRANSMISSION. DEALER IS REPAIRING TRANSMISSION. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#890874June 21, 2001
AIR BAGS, ELECTRICAL SYSTEM:HORN
AIR BAG LIGHT ILLUMINATED ON DASHBOARD AND HORN IS INOPERABLE. CONSUMER HAS NOT TAKEN VEHICLE TO DEALER. *AK POSSIBLE CLOCKSPRING FAILURE. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#890883June 21, 2001
VISIBILITY:WINDSHIELD WIPER/WASHER, VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WINDSHIELD WIPERS COME ON INTERMITTENTLY WITHOUT PRIOR WARNING AND WITHOUT MANUALLY TURNING WINDSHIELD WIPERS ON. CONSUMER HAS YET TO CONTACT DEALER. *AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#890806June 20, 2001
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
INTERMITTENTLY WHILE DRIVING LIGHTING ON THE DASH WILL GO OUT. WHEN THIS HAPPENS, CONSUMER DOES NOT KNOW HOW FAST VEHICLE IS GOING. DELAER HAS REPLACED CONTROL PANEL MODULE, HOWEVER , PROBLEM HAS NOT BEEN CORRECTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747148June 20, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
THIS IS THE SECOND TRANSMISSION FIRST AT 48,600 MILES (THEY WOULD NOT REPLACE IT BECAUSE 48000 MILE WARRANTY) NOW AT 129.999 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747167June 20, 2001
TIRES:TREAD/BELT
ON 5/23/01, I HAD JUST GOTTEN OFF THE HIGHWAY. I WAS AT A STOP AND THE TIRE (L/FRONT) WENT FLAT. I TOOK IT BACK TO BIG O AND IT WAS REPLACED FOR FREE BECAUSE IT SEPERATED. I ASKED ABOUT THE FRONT/R TIRE WHICH WAS PURCHASED AT THE SAME TIME AND I WAS TOLD THAT THE WARRANTY HAD EXPIRED. ON 6/16/01, THE FRONT/R TIRE SEPERATED WHILE DRIVING ON THE HIGHWAY WITH MY KIDS IN THE CAR. AGAIN, THE TIRE WAS TAKEN BACK TO BIGO AND IT WAS REPLACED FOR FREE STATING SEPERATION. MY COMPLAINT IS, WHEN THE FIRST TIRE SEPERATED AND I ASKED ABOUT THE OTHER TIRE, IT WASN'T REPLACED. THESE ARE THE ONLY BIG O TIRES ON MY VAN. THEY SEPARATED WITHIN 2 WEEKS OF EACH OTHER, ONE WHILE DRIVING ON THE HIGHWAY AT 65 MPH. THE SECOND TIRE SHOULD HAVE BEEN REPLACED AT THE SAME TIME AS THE FIRST. ARE THESE TIRES SAFE? BOTH WERE PURCHASED AT THE SAME TIME AND BOTH SEPERATED CLOSE TO EACH OTHER. I WOULD LIKE TO KNOW IF YOU HAVE OTHER COMPLAINTS REGARDING THESE TIRES. I AM NERVOUS DRIVING WITH THESE TIRES AND WOULD LIKE VERY MUCH TO HEAR FROM YOU. THANK YOU FOR YOUR HELP.*AK (DOT NUMBER: 0501 TIRESIZE: 205/70R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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