Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11738049May 15, 2026
AIR BAGS
The contact owns a 2019 Dodge Caravan. The contact stated that while operating the vehicle the airbag warning light had remained illuminated. The vehicle was taken to the local mechanic who diagnosed that the front driver side head rest sensor had failed and needed to replaced. The mechanic contacted the local dealer and informed that the part was on back order and not available. The vehicle was not yet repaired. The manufacturer was not contacted. The failure mileage was 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737310May 12, 2026
POWER TRAIN
The torque converter(automatic transmission) began failing causing the vehicle to stall when at a traffic light in heavy city traffic allowing for the possibility of being struck by other vehicles because of a restart delay. The only way to bypass the issue we learned was to put the vehicle in neutral when stopping. This reduced the stalling incidents but created other issues in heavy stop and go traffic. The vehicle was inspected by a transmission shop and they confirmed that the transmission was failing and the torque converter was causing the issue. There are no warning lights for transmission failure in these vehicles. In fact you can’t even check fluid levels on these transmissions. Only technicians can. A transmission failure on a 7 year old vehicle under normal wear and tear (113,000 miles) is unacceptable and we had to spend 5000.00 for a new transmission in order to remedy the obvious safety issues. Before the repair, my wife managed the stalling issue at 50+ years old by using neutral in between braking so the vehicle wouldn’t stall but imagine a teenager or elderly person dealing with that. I do have receipts for the repair. There was one interstate fender bender. We could not avoid because of people looking at accident on the side of the road. My wife was unable to shift the vehicle into neutral to keep it from installing in traffic and we ended up hitting somebody from behind. Very minor damage on the caravan to the front end.( I have a pic) the other vehicle was a large truck and received zero damage and was OK letting it go. State trooper at the accident people were watching said there were no harm done. Nobody at fault here , both parties agreeable , no injuries , so we elected not to turn in a police report.. This is just a credit card receipt for part of the repair total and we paid cash/check for remainder. Could look up if necessary.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736976May 11, 2026
ELECTRICAL SYSTEM
Windows and doors buzz. The windows and doors will not open or will open very slowly. the alarm will go off. The only way to stop it is to disconnect the battery. Sliding door lock will not lock or will lock and not open.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733269April 23, 2026
ELECTRICAL SYSTEM
The contact owned a 2011 Dodge Grand Caravan. The contact stated that while the vehicle was parked, turned off, and unoccupied, the front driver’s side of the vehicle near the driver’s door caught fire. The contact extinguished the fire. No fire or police report was filed. The front driver’s side of the vehicle was consumed by the fire. The contact believed the failure was due to an electrical malfunction located in the driver's door that caused the fire. The dealer was contacted. The vehicle was not diagnosed or repaired. The vehicle was towed to a salvage facility. The manufacturer was made aware of the failure. The approximate failure mileage was 200,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11733309April 23, 2026
POWER TRAIN
Transmission oil pump failed with vehicle at only 45,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732734April 21, 2026
POWER TRAIN
The contact's daughter owns a 2019 Dodge Grand Caravan. The contact stated that while her daughter was driving at an undisclosed speed, the transmission was slipping and made abnormal grinding sounds. There was no warning light illuminated. The driver pulled over and had the vehicle towed to the residence. The vehicle was later towed to an independent mechanic, who discovered that there was no transmission fluid inside the transmission. The mechanic replaced the transmission. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was 120,211.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732749April 21, 2026
STRUCTURE:BODY:DOOR
The rear power slide doors are opening on their own with vehicle in motion. The power switch on the roof is off. We have 5 children. No warming lamps or issues this is a known issues will caravans
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732391April 20, 2026
POWER TRAIN
We purchased our 2019 Dodge Caravan July 31, 2022. We really like this Caravan and find it quite comfortable on long drives. Our transmission had a problem at 86,000 miles with a catastrophic transmission failure and we had the vehicle towed back to where it came from at IG Burton in Milford. Your repair shop replaced the old transmission with an OEM remanufactured transmission and provided a Three Year Mopar Warranty on Work order DTCS818344 Jan 21, 2024. It worked well for the next 26,000 miles. February 4, 2026 we experienced a problem after we made a right hand turn off Highway 404 onto Route 309. The transmission started racing and slowed down and it ran into limp mode. We brought it home 5 miles and got it into our driveway. We shifted it to neutral and then back to drive and it made a loud clunk noise and the whole car shook. The same thing happened in reverse when we pulled the car around to aim it out for the tow truck driver and at that point we turned the car off. When decided to try restarting it, the powertrain sounded normal. It shifted correctly, no problems and it was the same thing when the tow truck driver put it on his towing rig. The vehicle was towed to Fred Frederick Chrysler thinking it was a repeated transmission failure. The vehicle sat for two months and it was driven for 125mi and the mechanic said it could not repeat the same code it showed upon arrival. The initial code found was DTC PO755 2-4 solenoid circuit stored and not active. They released it to us on Thursday March 20, 2026. The put it in writing they could not find anything wrong with it. Tested the car for 125mi claimed could not duplicate the DTC. They did say hard shifting may occur when the vehicle is cold and fluids are not warmed up and this issue won’t occur when it’s hot; What? Transmission was already well warmed up leaving DE home to our MD home. Millsboro Preston Hyundai car code C212A system voltage below threshold.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731568April 16, 2026
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
The contact's husband owns a 2019 Dodge Grand Caravan. The contact stated that while her husband was driving at 20 MPH, the front, passenger side headrest deployed without warning. The contact, who was an occupant in the front, passenger seat, was hit in the neck by the headrest. The force of the deployment propelled the contact forward as she was secured by her seatbelt. The contact suffered pain in her neck and went to an urgent care facility the next day for treatment. The facility took an X-ray of her cervical spine and advised to make an appointment with her primary care doctor. The primary care doctor scheduled the contact for a CT scan of her brain and an MRI of her cervical spine. The tests showed damage to the contact's spine, and the contact was referred to an orthopedic physician for additional care. The dealer was notified of the failure, and the contact was informed that there were no recalls on the vehicle. The manufacturer was also notified of the failure, and the contact was given a case number. The vehicle was not repaired. The failure mileage was approximately 137,600.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11731166April 14, 2026
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, POWER TRAIN
We purchased our 2012 Dodge Grand Caravan 1/2026. Only 85000 miles on it. After about a week or 2, when husband tried go start van to go to work early cold, morning, van wouldn't start easily. Sometimes he would wait up to a few hours and keep trying to start, eventually it would. But last 3 days, its gotten harder to start van.at all. Not cool. Why isn't this recalled, it seems ALOT of people have same issue..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731010April 14, 2026
ELECTRICAL SYSTEM, AIR BAGS
The contact owns a 2017 Dodge Grand Caravan. The contact stated that the vehicle was shuddering, producing static electric shock, and the battery was overcharging. The air bag warning light was illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 18V524000 (Electrical System). The local dealer was contacted and was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The contact had an ongoing issue with the local dealer. The manufacturer was contacted and informed that the vehicle was not under recall. The failure mileage was approximately 68,107.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730926April 13, 2026
SEATS
The Active Head Restraint on the front passenger side headrest failed. The headrest thrust forward at a high velocity, injuring the occupant of the seat. The car was stationary at the time of the incident.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11730502April 10, 2026
ELECTRICAL SYSTEM, SEAT BELTS
I just bought a 2002 Dodge Grand caravan. I have noticed the seat belts do not lock when I installed the car seat and pulled the seat belt to lock the car seat in place it will not work which makes the car seat tip and fall every direction. I tried every seat in van to see if the lock and they do not unless the car is started if you pull it down fast it locks but not when it's off and will not stay locked. Speedometer and gas gage quit working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729885April 8, 2026
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
The contact owns a 2015 Dodge Grand Caravan. The contact stated that while his son was driving approximately 55 MPH, the front driver's side headrest deployed from the base and struck the contact's son. The failure occurred without being in an accident. There was no warning light illuminated, and the air bag did not deploy. The contact's son sustained severe pain in the neck. Medical attention was sought at an urgent care facility. The contact's son received two steroid shots due to the neck pain. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 225,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11730000April 8, 2026
ELECTRICAL SYSTEM, SEATS
The Component that keeps failing on these vehicles is the Actuator for the sliding doors. When it comes to safety, this could be a huge problem in case of an accident or any time there’s a “rush” to get out of the vehicle. Especially having 3+ kids having to climb in and out. The problem has been inspected by my local dealership. The cause is the actuator, no doubt. This was a “warrantied” part but being my vehicle is at 160K miles, the dealership wants me to pay 2500 out of pocket. When I believe this should be taken care of free of charge.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729672April 7, 2026
ENGINE, UNKNOWN OR OTHER, FUEL/PROPULSION SYSTEM
specifics unknown check engine light came on cpl seconds before it started overheating / leaking coolant and or transmission fluid and overheating. and I'm not sure what. started last year but I don't drive very often so the issue just started last year
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728442April 1, 2026
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact’s father owns a 2016 Dodge Grand Caravan. The contact stated that the rear sliding doors unexpectedly opened while the vehicle was parked and idling, or while driving at various speeds. The driver pulled over to the side of the road and manually closed the door. The contact researched online and became aware of an extended warranty for the failure; however, the VIN was not included. The vehicle was not taken to the dealer, and the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall or an extended warranty. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727423March 27, 2026
ELECTRICAL SYSTEM
The driver and passenger sliding door power lock actuator is not operating for my wife's 2017 Dodge Grand Caravan with about 44,000 miles. There is a Warranty Bulletin, number D-25-03, dated January 30, 2025 that extended the warranty to coverage to 10 years/ 100,000 miles. My wife's car should have been included in the cars with the problem and it is not included in the cars affected by the problem. Please include my wife's Dodge Grand Caravan in the recall for the extended warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727275March 26, 2026
UNKNOWN OR OTHER
The drivers side sliding door will not open. The local dealership checked it and says it is the door lock actuator that needs to be replaced. There was a recall on this part, but we never got a recall notice. The vehicle messaging system never indicated a problem. The passenger side sliding door has also had problems, but it still opens. It just makes a lot of noise when opening sometimes, and will close unexpectedly before it fully opens. Both of these problems pose a safety hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727322March 26, 2026
WHEELS, UNKNOWN OR OTHER
I can't unscrew 4 lug nuts on my rear wheel. I was able to remove just one bought extra tool try to remove them all. Material is like butter, not steel. How engineering could let material like that to be used. I found on the web that a dealer wonna $400 to remove that lugs....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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