Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11631326December 18, 2024
VISIBILITY/WIPER, STRUCTURE:BODY, ELECTRICAL SYSTEM
Cracking front windshield (temporarily fixed by clear tape), broken window regulator motors on both passenger and driver sides stop lifting the glasses up and down, passenger side plastic window part (vertically snapped on the upper part of passenger door) fell off, engine light sometimes on and off with unknown detected problems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630828December 15, 2024
ELECTRICAL SYSTEM
Went to roll down the window on the drivers side panel and it started to smoke and short circuit. We removed the panel because we believed of could have caught fire. Problem has not been replicated due to dealership service department being closed. There were no warning lamps or messages and had occured randomly when using the panel.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629563December 9, 2024
STRUCTURE:BODY
The rear sliding doors do not open. Dodge sent me an extended warranty to fix the rear door actuators which fail that cause this issue. But 2 dealerships want $1600 to $2000 to replace the covered part! I cannot afford to fix this extremely hazardous situation of the rear doors not opening. As I have talked to other owners this is a major repaired part that dodge will not repair on their own and a recall must be forced on them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629709December 9, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
DRIVER SIDE SLIDING DOOR STUCK LOCKED. NOT ABLE TO OPEN THE DOOR. EXTREME SAFETY ISSUE. PASSENGER IS NOT ABLE TO EXIT THE CAR IN EMERGENCY SITUATION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629755December 9, 2024
UNKNOWN OR OTHER
I was driving in town when the Active Head Restraint deployed. There was no accident. Just driving and I heard it pop
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629105December 5, 2024
POWER TRAIN
Van started to studder and not wanting to go while driving and starting the van. A current U87 Chrysler recall is in effect for my year of van. I called and they said that my vin is not currently affected even though I am having the same issues as this recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628765December 4, 2024
ELECTRICAL SYSTEM
The issue is with the door locking system making a very loud buzzing noise when the doors either automatically lock/unlock or the lock/unlock buttons on the key fob are pressed. Not only is it irritating, but it is incredibly distracting as the loud noise is unexpected. This can be dangerous because the driver can be startled should someone accidentally press the button on the door while the vehicle is in motion, or when the doors automatically lock as the vehicle is starting to move. Sometimes not all of the doors lock or unlock and the buttons have to be pressed several times before all doors are locked or unlocked. This is also a safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628156December 1, 2024
ENGINE
The seals in the oil cooler/filter assembly are leaking and causing oil to run down the motor and along the exhaust system underneath potentially causing a serious fire risk. The leak could also cause the engine to seize and pose a risk while driving at highway speeds or in corners. When searching for recalls on the internet it says there isn’t enough vehicles with the problem to trigger a recall. It don’t take long searching to see this is a wide spread well know issue with most all the 3.6 and 3.2l engines. It was a terrible plastic design places in one of the hottest areas of the engine. This issue was so common dodge eventually changed to design of the cooler to correct the safety issue and it was so prevalent on all these engines. The fix is fine but it has left all these other vehicles on the road with the unsafe design flaw. I really can’t understand why an issue as well known, common and serious has been allowed to remain without a recall, especially given they have an updated replacement part available to correct the issue. I can’t help but wonder if this issue was on an import it would have had a recall years ago but because it’s a US manufacturer is getting swept under the rug. Please do the right thing and look into the issue, especially as common as it is. I can’t even get an inspection sticker on the vehicle because is unsafe and doesn’t meet the standard for a Maine inspection, so there is no way one can argue it isn’t a safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627819November 28, 2024
ELECTRICAL SYSTEM
Sliding door lock actuator
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627880November 28, 2024
POWER TRAIN
I was driving my van down the highway and all of a sudden my van jerked me, acting like it was switching gears, the rpm reviving up, steering wheel pulling me into the opposite lane. I lost all power of the vehicle and could not go over 20mph. I was thankful no one was in the oncoming lane or behind me. There was no dash lights on or warning sign. The vehicle is currently at the dealership and it has been confirmed the transmission went out of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627603November 26, 2024
ELECTRICAL SYSTEM, ENGINE
While stopped at red lights, stopped in traffic or drive-thru services the vehicle to stall out and must be restarted to drive again. I took the vehicle to the auto repair shop, The KAR Shop in Rogers, AR. The board certified mechanic tried to diagnose the reason for the stall and stop and could not find a reason for the problem. The mechanic informed me of a recall on the make, model and year of the same I own. When I called the Dodge dealership they ran my VIN and informed me my particular Caravan is not part of the Electrical System:Wiring: Front Underhood recall that may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or no start condition. Even though my specific vehicle is not part of the recall, the same description of defect is happening to mine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627292November 25, 2024
ELECTRICAL SYSTEM, AIR BAGS
The contact owns a 2013 Dodge Grand Caravan. The contact’s son stated while driving at an undisclosed speed, the driver's head restraint became inoperable. There was no warning light illuminated. The contact’s son stated that the head restraint inadvertently imploded. No injuries were sustained, and no medical attention was needed. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included in NHTSA Campaign Number: 13V282000 (Electrical System, Air Bags) The contact was referred to the NHSTA Hotline for assistance. The approximate failure mileage was 121,887.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626845November 22, 2024
ELECTRICAL SYSTEM
The contact owns a 2010 Dodge Grand Caravan. The contact stated that while the vehicle was parked, while attempting to roll down the window down the contact smelled an abnormal odor inside the vehicle. The vehicle was taken to the independent mechanic where it was diagnosed and determined that the wiring harness and window switch had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 14V234000 (ELECTRICAL SYSTEM); however, the VIN was not included in the recall. The manufacturer was notified of the failure and informed contact that the vehicle was repaired under the recall in 2016. The failure mileage was 145,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626583November 21, 2024
FUEL/PROPULSION SYSTEM, POWER TRAIN, ENGINE
After talking to others and researching and reading reports this seems to be another ghost problem: Driving around town this issue doesn't usually occur but, on a long drive and coming to a stop or near stop such as a traffic light and/or in traffic my van starts to die. Depending on how long I am going to be stopped or slowed down to a crawl I either have to keep one foot on the brake while accelerating or switch to neutral. When switched to neutral I have to keep a foot on the accelerator while switching back into drive. Sometimes turning the ignition off and back on helps, usually not. The danger is the risk of being rear ended or stalling when pulling into traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626362November 20, 2024
AIR BAGS
Greenway CDJR in Florence Alabama did the T33 airbag recall on my Grand Caravan. I recently found out while investigating another issue that they had taken a shortcut and the work wasn't properly or thoroughly done. The recall was to correct an issue with exposed wiring and the remedy was to install a protective sleeve. Rather than remove the retaining clip to install the whole length of sleeve they cut the sleeve to fit up to the clip leaving wiring unprotected. Greenway is under new ownership as Singing River CDJR. I contacted the general manager and sent pics and informed him I couldn't put the air bag assembly back in until the work was done. On October 31st this year he said he would have an advisor contact me to schedule an appointment. I haven't been scheduled nor heard back. I fear this has happened to more vehicles than just my own. In addition to not having a driver side airbag now I also don't have a horn as it is part of the assembly. The sleeve is supposed to be 6mm. It was cut short.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626375November 20, 2024
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
On my Grand Caravan the engine randomly dies when my headlights are on bright. I haven't been able to find the problem. I have read where others are having the same problem but not sure they have associated the problem to the high beam lights. Last year when the dealership supposedly did the T33 recall it stopped doing it for two months then started happening again. It only happens with my high beams. The dangers are that, unable to use my high beams, I may not see wildlife running out into the road on dark highways until it is too late. Also, if this happens in traffic, especially in turns or curves, there is temporary loss in propulsion, power steering, power brakes, etc. I believe this to be a widespread problem that most haven't associated with the headlights. When it happens all of the dash lights come on as if the ignition was just turned on. I guess one more danger is that a driver, unaware of what is happening, may try accelerating when the engine has died which could cause sudden acceleration when the engine power restores.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625658November 16, 2024
ELECTRICAL SYSTEM
2019 dodge caravan left passenger door keeps buzzing, door lock and will not open, alarm keep going off stating rear door is open and lights staying on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625703November 16, 2024
UNKNOWN OR OTHER
My 2019 Dodge Grand Caravan GT driver side sliding door is jammed shut and locked. I took it to 2 dealerships near me and both want almost $1000 per door to fix. The actuator is out and they said the loud noise when opening and closing the passenger side sliding door is a sign that door is also about to go out. My VIN doesn’t fall into the recalls. This seems like it is a hazard. If both doors indeed get stuck then how do you get car seats in and out? Isn’t it dangerous if other kids have to climb in and out the front doors? I’m so confused how this isn’t a recall when it will be dang near impossible to move car seats and kids through front doors or even moving 3rd row to get in and out and put back up for it to be sat in. What do you do in event of a crash if you can get kids out? Please help! This has been going on since March 2024.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625606November 15, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2017 Dodge Grand Caravan. The contact stated while driving 5 MPH, the low oil pressure warning light was illuminated. The contact stated that upon pulling to the side of the road and checking the oil level, the contact noticed that the oil level was significantly low. The vehicle was taken to the nearby Jiffy Lube, where it was diagnosed that the engine oil cooler had failed and needed to be replaced. The vehicle was being repaired. An unknown dealer was contacted. The manufacturer was contacted and denied a reimbursement claim because the VIN was not included in a related recall. The failure mileage was approximately 81,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624971November 13, 2024
STRUCTURE:BODY
Driver side rear door is stuck in the lock position and will not unlock with the manual button on the front doors, key fob, or the button on the door itself. So, it is therefore stuck in that position.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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