Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11654390April 14, 2025
UNKNOWN OR OTHER
My rear passenger sliding door lock is stuck in the unlock position. My concern is my van is at all times unlocked. Also since it won’t lock at all even when I’m driving is that anyone could approach my van while I’m at a light or a parking lot and get inside. My biggest fear is that since it won’t lock it will just pop open one day while I’m driving. My grandchildren or my dogs could be severely injured if this happened. I’ve read online about this being an issue with the Dodge GCV. People suggested writing to you and try to get a recall done for this issue. The dealer wants around $1100 to fix problem. I don’t have that kind of money to spend. My other issue is if I disconnect the cable so I can lock the door is what if my passengers or animals need to get out of back of van in a emergency their going to be trapped back there. Also unrelated to the lock issues. My van is having a hard time shifting and has cut out multiple times on me. And when I turn on my blinkers it turns on the wipers. So possible electrical issue there.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654582April 14, 2025
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
The contact owns a 2017 Dodge Grand Caravan. The contact stated while coming to a complete stop on an incline or on a leveled roadway, the vehicle stalled. There was no warning light illuminated. The contact was able to restart the vehicle. Additionally, the contact stated that the vehicle jerked intermittently while depressing the brake pedal. The vehicle was taken to Triple A, where the radiator was replaced; however, the failure persisted. Additionally, the contact stated that the message "Oil Change" was displayed while there was sufficient oil in the vehicle. The dealer was contacted and informed the contact that the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 95,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654202April 11, 2025
ENGINE
Vehicle has developed a misfire on cylinder #2. Causes driveability issues. Appears to be systemic for this engine, with the manufacturer aware of this since the 2011 model year at least. There should be a recall or warranty extension to cover a manufacturing fault such as this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653930April 10, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, STRUCTURE:BODY
Power sliding Door lock actuators failed. First started experiencing problems with the doors at 75,000mi clicking noises and then at 90,000 miles the drivers side door became stuck shut. This poses a risk of my car seat aged and disabled children to be stuck locked in the vehicle in the event of a crash or fire. The second door began clicking near 93,000 miles and is now stuck locked as well. On 4/5/25 I received a warranty extension notice from Fiat Chrysler Automobiles stating a warranty extension on the part and repairs however my vehicle has passed the mileage upon receipt of their letter. When I contacted FCA US LLC Customer Care they refused to further extend the warranty for repair even after a supervisor agreed that this a safety concern and that he would not be comfortable with his family riding in a vehicle that risks them being trapped. Upon further research I have found that FCA has known about issues with the lock actuators dating back as far as model years 2015-2017 in which the warranty was extended to 15yrs/150,000 miles. This puts over 500,000 families at risk of being trapped in their vehicles in the event the lock actuators fail. This should be a safety recall with no mileage restriction as it puts millions of people at risk of death or serious injury if they were to be trapped in their vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653364April 8, 2025
ENGINE
Engine light on. Only have 70k miles on vehicle. Giving cylinder misfire code. Apparently others also have this issue. Took vehicle to dodge dealership who can’t figure it out. Replaced gasket, coil pack and Spark plugs. They were still stumped and wanted another tech to do a diagnostic at a large amount of money. At another mechanic now who’s trying to figure it out. I have two young children, this vehicle could stop in the road? THERE SHOULD BE A MANDATORY RECALL OF THE ENTIRE ENGINE. Do they want lawsuits for injuries or worse on their hands? I wish I never bought this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652260April 2, 2025
POWER TRAIN
My van has only 88,509 miles. In the middle of a snowstorm, when I was 200 miles from home, it died. It had weird noises during the day, but the engine light had not come on at all. As I was trying to get to my mother's house in blinding snow, it simply stopped on a hill on a dark road. I was terrified. I had to rent a car to get back to NJ (which cost $100). I had my van towed to a Dodge dealership in Vestal, NY where I was quoted $9000 to replace the transmission. See attached. This problem seems to be a known issue with the 2019 Grand Caravan based on research online, and I am concerned that Dodge has not adequately addressed this major transmission defect. I rejected the $9000 repair cost and had my van towed to a small town garage and I am still waiting for them to finish it. They estimated $4000. I have not gotten my van back yet so I do not know the final diagnosis/repair cost.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651258March 28, 2025
LATCHES/LOCKS/LINKAGES
The contact owns a 2018 Dodge Grand Caravan. The contact stated that while the vehicle was parked, the contact noticed that the rear passenger’s side door was inoperable. The contact stated that the door failed to function properly, and the contact had to manually close the rear passenger’s door. The vehicle was taken to the dealer, where it was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651069March 27, 2025
UNKNOWN OR OTHER
Unknown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651082March 27, 2025
AIR BAGS, SEATS
Was driving down the highway coming back from Orlando when my air bag light went off. Heard cracking in my head test and all of a sudden it expired and deployed and hit me in the back of the head and almost knocked me out. Made me dizzy and I had my kids in the car. This should not have happend if I was not in a car crash and dodge refuses to fix it. It was faulty without any warning. There are many people this has happend to and the had a extension back in 2024 and to repair them and I never received a letter
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651093March 27, 2025
ELECTRICAL SYSTEM
CAR STALLS UNEXPECTEDLY WITH NO WARNING OR CHECK ENGINE LIGHT ON. INTERMITTENT OCCURRENCES. SOMETIMES INTERIOR LIGHTS STAY ON, SOMETIMES NOT. CAN USUALLY GET CAR RESTARTED RIGHT AWAY BUT NOT ALWAYS. HAS BEEN DOING THIS FOR AWHILE. NEVER KNOW WHEN IT WILL DO IT. HAS DONE IT AT ALL SPEEDS, WHILE PARKED AND WHILE IDLING. HAVE HAD BATTERY REPLACED AS WELL AS STARTER. SUSPECT WIN MODULE. SEE BELOW - APPROXIMATE DATE IS UNKNOWN. HAS BEEN DOING IT FOR SO LONG WE DON'T REMEMBER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649509March 20, 2025
POWER TRAIN
Transmission just suddenly altered. In drive it would only go a couple miles an hour. In reverse it would shake the whole van. Smelled like something was burning. No warning signs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648718March 17, 2025
UNKNOWN OR OTHER
Driver side rear sliding door is stuck closed. Cannot be operated manually, will not lock or unlock with the other car door locks which work fine. My children’s safety is at risk. I bought a van because I have 3 children, and in the event of an accident could delay their rescue. One of my children is a Type 1 diabetic and in event of an accident he’s in even more danger if rescue teams cannot get to him. The problem has not been confirmed by a mechanic, as both Dodge dealerships I have reached out to told me I would have to pay a diagnostic fee, but it’s a known problem with their vehicles. The vehicle has not been inspected by police, or insurance. There was no warning to the part malfunctioning, just stopped opening and noticed when my children tried to use the door to get out at school. My car currently has 109,000 miles on it but there are is a recall for up to 100,000 miles but Dodge states it cannot extend the warranty although I’ve see ln that Mopar extended the warranty for this exact issue but Dodge says it’s misinformation and “good luck”.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648781March 17, 2025
ELECTRICAL SYSTEM
The contact owns a 2012 Dodge Grand Caravan. The contact stated that while the vehicle was parked, unoccupied, and turned off at the residence, she noticed that sparks and flames were coming from the overhead console. The flames then spread to the front driver's and passenger's side seats. The contact did not sustain any injuries. The fire department arrived and extinguished the fire. The fire department filed a report, which determined that the fire was caused by an electrical wiring failure. The vehicle remained at the residence. The insurance company was not made aware of the fire. The manufacturer was not made aware of the failure. The failure mileage was approximately 183,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11647823March 12, 2025
UNKNOWN OR OTHER
The side sliding doors malfunction and have almost squashed my grandchildren. It doesn’t happen every time but often enough to where it is dangerous. I received a letter about it but the letter states it is only covered for repair if the mileage is under 100,000 miles. I have over that.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647602March 11, 2025
POWER TRAIN
The vehicle lost power in all gears while driving on highway, I was in the middle of large semi trucks speeding around me and nearly hit me. The vehicle transmission acted up at 115,000 miles. It has clean transmission fluid and it is full. I believe it should be covered under the transmission recall for this year range but it does not have any recalls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647643March 11, 2025
LATCHES/LOCKS/LINKAGES:ELECTRONIC LOCK/LATCH ACTUATOR
The contact owns a 2019 Dodge Grand Caravan. The contact stated that the driver's side sliding door failed to open. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the door actuator had failed. The mechanic replaced the door actuator; however, the failure recurred. The vehicle was not repaired. The dealer was not notified of the failure. The contact later received an Extended Warranty letter related to the failure. The manufacturer was contacted and informed the contact that the vehicle was not covered due to the mileage. The failure mileage was approximately 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647658March 11, 2025
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Unknown what causes the issue. I've read it could be the tpim. I was driving down the highway when the insturment cluster stopped working, no speedometer, no gear indicator, gas gauge not working, no dash lights. the wipers turned on and would not turn off lose of both turn signals (I pulled over and checked) thankfully there was not traffic behind me when I was making a turn. Speedometer stopped working. No warning lights, insturments cluster was black. Not sure if my Brake lights were functional I couldn't check as I by myself. This has happened 3 times in the last month and a half. Not sure if the airbags are still functional. This is a major electrical issue.There are numerous forums of this same issue affecting different year/ models of Dodge and Chrysler vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647412March 10, 2025
POWER TRAIN
The transmission failed. The transmission pump failed and need to be replaced. This year model had a recall for failed transmission pumps. I was told my VIN was not part of the the recall -yet my transmission failed failed costing me over 3 thousand to repair
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647414March 10, 2025
STRUCTURE:BODY
The Driver side back door is stuck in the locked position. It can not be manually unlocked anywhere by key driver or passenger doors either. This is a huge risk with small children and only one exit in the back. And I have had this examined and they state it's not an issue it's a build issue. If there is a wreck or inability to enter or exit the car kids or passengers (which I help transport my grandparents) can not get out of the car except for the rear tail gate or climbing over seats through the front doors. This has happened before due to someone in a parking lot inhibiting people to enter the car safely. No warning that this was going to stop working either it just quit one day.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647444March 10, 2025
ENGINE
The contact owns a 2018 Dodge Grand Caravan. The contact stated while driving 45 MPH, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle was restarted; however, the failure reoccurred within an hour. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who was unable to determine the cause of the failure. The contact was informed that there was no fault code retrieved. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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