Dodge Grand Caravan Complaints

13,518 consumer complaints on file.

#11303034January 30, 2020
SERVICE BRAKES
ON 01\02\2020, THE ABS, BRAKE, AND TRACTION CONTROL WARNING LIGHTS DISPLAYED ON THE DASH. NOW INTO WINTER, THE VEHICLE NO LONGER HAS TRACTION CONTROL AND ABS. DIAGNOSTICS REVEAL THAT THE ABS MODULE HAS PROPER POWERS AND GROUNDS EVEN UNDER LOAD. SO FAR, THE ONLY PROBLEM IS THE ABS MODULE HAS A PROBLEM WITH COMMUNICATION, DIAGNOSED AT THE LOCAL INDEPENDENT REPAIR SHOP. SO FAR THE VEHICLE IS NOT REPAIRED, AND CONTINUES TO BE OPERATED WITH THE ABS AND TRACTION CONTROL OUT OF OPERATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11303068January 30, 2020
ELECTRICAL SYSTEM
THE CAR SHUTS OFF/ STALLS WHILE DRIVING. ALMOST GOT INTO ACCIDENT WITH INFANT IN VAN BECAUSE IT DID IT SEVERAL TIMES WHILE DRIVING 20MPH ON RESIDENTIAL ROAD. VAN JUST SHUTS COMPLETELY OFF STEERING AND BRAKES LOCK. BUT ONCE CAR STOPS PUT INTO PARK ITS ABLE TO START RIGHT BACK UP AGAIN...I HAVE READ ONLINE RECALL ON IGNITION SWITCH BUT ONLY ON DODGE GRAND CARAVAN 2008-2010.. I THINK IT SHOULD BE EXTENDED BECAUSE IT IS HAPPENING WITH MINE WHICH IS A 2012. MECHANIC CAN'T FIND ANY ERROR CODES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302748January 29, 2020
ENGINE
FOUND A PUDDLE OF OIL IN MY DRIVEWAY, TOOK TO MECHANIC, INFORMED ME THE ENGINE OIL FILTER HOUSING WAS BROKEN, AND HE HAD 10 OF THESE RECENTLY. ALSO TOLD ME WHEN HE CONTACTED DEALER FOR PARTS, THEY SAID THIS IS A COMMON OCCURRENCE, THATS WHY THEY KEEP A LOT IN STOCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302764January 29, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
2012 DODGE CARAVAN LOSES POWER WHILE DRIVING WITHOUT WARNING! NO CHECK ENGINE LIGHT. NO CODES. SHUTS OFF IN ANY CONDITION. VERY DANGEROUS! HAVE LOOKED UP THE ISSUE IN DODGE FORUMS AND IT'S A KNOWN ISSUE THAT COULD POSSIBLY HAVE SOMETHING TO DO WITH THE TIPM ON MANY DODGE, CHRYSLER, JEEP VEHICLES. IT'S AN INTERMITTENT ISSUE. HAD DROPPED OFF MY KIDS AT SCHOOL AND WENT TO PUT VAN INTO PARK AND VAN DIED BUT ON ITS OWN CAME BACK ON. LOSES POWER INTERMITTENTLY WHILE DRIVING ON FREEWAY. CAN EVEN HEAR LOSS OF POWER THROUGH THE HEATER/AC UNIT. PLEASE FIX THIS ISSUE BEFORE SOMEONE IS KILLED! ONLY WAY TO PROVE IS TO LET A MECHANIC/ DODGE DRIVE IT AROUND AND LET THEM FIND OUT THE HARD WAY. ISSUE OCCURS WHEN GOING O OR ANY SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302761January 29, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2016 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE DRIVING AT 45 MPH, THERE WAS AN ABNORMAL SOUND AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT PULLED THE VEHICLE OFF OF THE ROADWAY AND CONTACTED AND TOW TRUCK COMPANY TO HAVE THE VEHICLE TOWED. THE VEHICLE WAS TOWED TO (STEVE WHITE MOTORS LOCATED AT 3470 HIGHWAY 70 SE, NEWTON, NC 28658), TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN). THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 118,000. *BF*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302779January 29, 2020
ELECTRICAL SYSTEM
THE VAN WILL DID WHILE I'M DRIVING, VERY RANDOMLY. IT ALSO DOES WHEN PUTTING IT IN GEAR, ALSO RANDOMLY. IT DOESN'T HAPPEN EVERY DAY OR EVERY TIME I DRIVE. IT HAPPENS IN THE MIDDLE OF MAKING A TURN SO I LOSE POWER STEERING. IT'S BEEN HAPPENING FOR MONTHS NOW AND IS GETTING WORSE. I DON'T DO MUCH HIGHWAY DRIVING BUT IT HAPPENS ON CITY STREETS IN STOP AND GO TRAFFIC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302828January 29, 2020
ELECTRICAL SYSTEM
SLIDING DOOR LOCK ACTUATOR IS MAKING A GRINDING OR BUZZING NOISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302906January 29, 2020
ENGINE
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE TRAVELING AT 40 MPH, THE ENGINE CEASED WITHOUT WARNING. THE CONTACT WAS ABLE TO COAST THE VEHICLE INTO A PARKING LOT BUT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO THE RESIDENCE. AN INDEPENDENT MECHANIC WAS CALLED TO THE RESIDENCE AND THE STARTER REPLACED HOWEVER; THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE WITH ENGINE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE SHOULD BE TAKEN TO AN AUTHORIZED DEALER TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VIN WAS NOT SUBJECTED TO A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302634January 28, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 DODGE GRAND CARAVAN. THE CONTACT STATED THAT IT TOOK SEVERAL ATTEMPTS TO HAVE THE VEHICLE STARTED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO THE RESIDENCE. THE VEHICLE WAS TOWED TO AN UNNAMED MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL PUMP RELAY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED UNDER AN INTERIM REPAIR. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302341January 27, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM
DRIVER'S SIDE REAR SLIDING DOOR, ALL OF A SUDDEN, WILL NOT OPERATE. NOTIFICATION ON PANEL SAYS "UNLOCK DOOR TO OPERATE" EVEN THOUGH ALL DOORS ARE UNLOCKED. THIS IS A SAFETY ISSUE AS THE DOOR WILL NOT OPEN AND PASSENGERS CAN NOT ESCAPE ON THE DRIVER'S SIDE IN THE CASE OF AN EMERGENCY. MANY, MANY OTHER PEOPLE HAVE HAD THE SAME COMPLAINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302174January 27, 2020
SEATS
THE HEAD RESTRAINT FOR INSIDE THE HEADREST FOR BOTH THE DRIVER AND PASSENGER SEAT HAVE BRACKETS THAT WILL RANDOMLY FAIL.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11301918January 26, 2020
ELECTRICAL SYSTEM
THE PASSENGER REAR SLIDING DOOR, MAKES A VERY LOUD BUZZING NOISE ANYTIME I LOCK OR UNLOCK IT. IT ALSO DOES NOT ACTUALLY LOCK, YOU CAN OPEN THE DOOR WHILE IT'S LOCKED AND IT WILL SET OFF THE ALARM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301949January 26, 2020
POWER TRAIN
TRANSMISSION WILL NOT SHIFT PAST THIRD GEAR. WAS LEAVING DOCTORS APPOINTMENT AND IT WOULDN'T CHANGE PAST 3RD GEAR. HAVE BEEN TRYING TO GET PART FOR 5 MONTHS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302106January 26, 2020
ENGINE
THE VEHICLE SHUTS COMPLETELY OFF WHILE DRIVING. NO SPITTING OR SPUTTERING, NO STALLING, NO ERROR CODES OR LIGHTS. JUST SHUTS OFF WITH NO WARNING. WEATHER CONDITIONS, SPEED, MILES DROVE MATTERS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301619January 24, 2020
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2013 DODGE GRAND CARAVAN. WHILE DRIVING 40 MPH, THERE WAS ABNORMAL GRINDING NOISE DETECTED AND VEHICLE FAILED TO ACCELERATE. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301712January 24, 2020
ELECTRICAL SYSTEM
DRIVER'S SIDE SLIDING DOOR WILL NOT UNLOCK MANUALLY, WITH BUTTON, OR WITH KEY FOB. I HAVE TRIED UNLOCKING THE DOOR WHILE DRIVING, IN PARK, AND WHEN TURNED OFF. I HAVE TRIED UNLOCKING THE DOOR MANUALLY AND THE LOCK IS STUCK IN THE LOCKED POSITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301751January 24, 2020
ELECTRICAL SYSTEM
THE KEY FOB LOCKS THE CAR IF LIGHTLY BUMPED. THE DANGER IS LEAVING THE KEYS IN THE CAR AND CLOSING A DOOR WHICH TRIGGERS THE LOCK. THIS COULD LOCK ONE OUT IN FREEZING WEATHER OR LOCK A CHILD IN THE VAN WHEN PARKED AND CLOSING THE DRIVERS DOOR THEN TRYING TO OPEN THE REAR DOOR TO GET A CHILD OUT. I SPOKE TO MY OFFICE EMPLOYEE AND SIMILAR PROBLEMS WITH DODGE KEY FOBS HAPPEN TO HER AND A FRIEND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301385January 23, 2020
ELECTRICAL SYSTEM
ON THREE SEPARATE OCCASIONS DURING DECEMBER 3019 AND JANUARY 2020 WHILE DRIVING THE VEHICLE SHUTS OFF, NO WARNING LIGHTS BEFORE IT HAPPENS OR AFTER. LOSE OF POWER AND LOSS OF BRAKING. THIS HAS HAPPEN ON THE HIGHWAY AND ON MAIN ROADS. THERE WAS A RECALL UP TO THE 2010 MODEL FOR THIS SAME REASON WHICH CONTRIBUTED TO THE IGNITION AND FOB AND TIPM. IT APPEARS DODGE HAS NOT CORRECTED THIS HAZARD. TOOK THE VEHICLE TO THE DEALERSHIP AND THEY CAN NOT DIAGNOSIS THE ISSUE. THIS ISSUE IS GOING TO GET SOMEONE SERIOUSLY INJURED OR KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301141January 22, 2020
SEATS
AUG 3, 2019 JUST GOT OFF INTERSTATE-44. I WAS STOPPED, & WAS GETTING GAS AT MURPHY USA, IN A COMMERCIAL LOT, ON A CITY STREET. VEHICLE WAS PARKED, STATIONARY AND NOT RUNNING. I WAS OUTSIDE THE VEHICLE. MY 3 SON'S WERE INSIDE THE VAN. MY 15 YEAR OLD SON HAD HIS HEAD ON THE PASSENGER HEADREST WHEN IT RANDOMLY DEPLOYED FOR NO REASON AT ALL. NO WRECK, NO REASON. THE HEADREST POPPED SO LOUDLY I THOUGHT IT WAS A GUNSHOT NEAR US. IT FRIGHTENED US ALL. MY 15 YR OLD SON HAD NECK PAIN FROM THE UNEXPECTED EXPULSION FORWARD WHEN HIS HEADREST RANDOMLY DEPLOYED FOR NO REASON...HIS PAIN CONTINUED AS HE BEGAN TO GET MORE STIFF SO HE WAS SCHEDULED , SEEN AND ADJUSTED AT THE CHIROPRACTOR. HE HAD A FEW APPOINTMENTS TO GET THE PAIN TO STOP. I CALLED GRAVEN CHRYSLER OF LEBANON MO WHERE I PURCHASED THE VAN TO GET IT REPAIRED. I WAS TOLD I WOULD BE RESPONSIBLE FOR THE REPLACEMENT DUE TO NO RECALL YET!. THE VAN HAS APPROX. 56,000 MILES AND I HAVE EXTENDED WARRANTY WITH BUMPER TO BUMPER. I WAS THEN TOLD BOTH HEADRESTS WOULD BE REPLACED UBDER THE WARRANTY YET THAT WAS OVER 6 MONTHS AGO. I WAS STILL TOLD TODAY THEY CANNOT GET NEW PARTS IN. MAYBE NEXT MONTH? I AM SCARED TO DRIVE MY VEHICLE! HAD THIS HAPPENED WHILE I WAS DRIVING -IT IS LIKELY I'D HAVE WRECKED AND KILLED MANY PEOPLE! !!THIS IS A MAJOR, DANGEROUS, DEFECT IN MANUFACTURING! IT IS AN EXTREMELY HAZARDOUS CONDITION TO DRIVE WITH DEFECTIVE HEADRESTS! MY SON WAS INJURED, I 'VE FEARED DRIVING IT FOR 6 MONTHS AND AFTER 6 MONTHS STILL NOTHING HAS CHANGED OR BEEN FIXED,! IT IS EMBARRASSING FOR US TO HAVE TO TELL PEOPLE ABOUT HE DEFECT AND ASK THEM TO SIT IN THE BACK. THIS HAS TO QUALIFY FOR A RECALL! THIS SHOULD SHAME CRYSLER DODGE! IT CERTAINLY IS NOT ACCEPTABLE BUSINESS PRACTICE AND LEAVING A SPREADING A POOR REPUTATION FOR OUR LOCAL DEALER, AS WELL AS FOR ALL CHRYSLER DODGE BRANDS. SOMEONE WILL WRECK IF THEY HAVEN'T YET!
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11301170January 22, 2020
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE VIBRATED ABNORMALLY WITHOUT WARNING. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL WITH EXCESSIVE FORCE IN ORDER FOR THE SHAKING TO STOP. ADDITIONALLY, THE SERVICE ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE ON SEVERAL OCCASIONS. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE FAILED TO IMMEDIATELY START. SEVERAL ATTEMPTS WERE NEEDED TO START THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE FUEL PUMP RELAY NEEDED TO BE REPLACED. JEEP, CHRYSLER DODGE RAM & FIAT OF ONTARIO LOCATED AT 1202 AUTO CENTER DR, ONTARIO, CA 91761, 909-390-9898, WAS CONTACTED BY PHONE IN ATTEMPT TO PURCHASE THE NECESSARY PART FOR REPAIR. THE CONTACT WAS INFORMED THAT DUE TO NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM) THE PART WAS UNABLE TO BE PURCHASED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 115,000. THE VIN WAS INVALID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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