Dodge Durango Complaints

312 consumer complaints on file.

#11740337May 27, 2026
EXTERIOR LIGHTING
The contact owns a 2021 Dodge Durango. The contact stated that while driving at various speeds, the front driver-side headlight would not illuminate during nighttime conditions. No warning lights illuminated. The vehicle was taken to a local independent mechanic, where it was diagnosed as needing both front headlights to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739953May 25, 2026
EXTERIOR LIGHTING
The Driver side Daytime Running Light (DRL) has stopped working. This is not a replaceable bulb, an entire head lamp assembly must be purchased, its also not really a user replaceable item. It involves removing the from bumper cover an other body parts. Im reporting this because this is a common occurrence on 2021 and up model year Dodge Durango and Im hoping you get enough reports to force a recall. Lighting is required for safety, it should not be something thats so difficult and expensive to repair, AND it should not be happening so frequently on this specific DRL in this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738225May 16, 2026
EXTERIOR LIGHTING
The DRL failed - seems like it is due to a faulty ground connection on CANBUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737899May 14, 2026
EXTERIOR LIGHTING
The driver's side LED headlight has gone out. It is LED and suppose to outlast the vehicle. Headlight works but turn signal doesn't in the front. This unit is over $1,000 to have replaced and multiple people are complaining about it happening to their Dodge Durango RT's as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736717May 9, 2026
FUEL/PROPULSION SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
My durango been having issues starting after seating over night also there has been a couple times when the durango loses power and is very sluggish it has to be a fuel pump issues
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736548May 8, 2026
ELECTRICAL SYSTEM
Left headlight assembly running lights failed. The light fixture. is one unit.so the whole light being replaced instead of one lightbulb.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736164May 6, 2026
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I put the car in reverse, and it accelerated uncontrollably, and the brake wouldn't work, and it hit another car Then, I put it in drive, and it accelerated uncontrollably again, and the brake wouldn't work again It was accelerating uncontrollably in both reverse and drive and the break wasn't working I got it stopped with the emergency parking brake There were warning lights and signals during this incident The safety risk was from the possibility of hitting someone or something The car was rented from enterprise and they have been informed, and we are waiting to hear about an inspection I have uploaded a picture of the key fob for the rented car The cruise control was acting up before, it accelerated uncontrolled, but was stopped when disengaged
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11736018May 6, 2026
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
My life turn signal and parking light stopped working, my problem is the whole headlight assembly needs to be replaced just because these two items don’t work. The dealer wants over $800 for the part. Why don’t they issue a warranty or a recall on this item? It’s too much to pay just because turn signal and parking light doesn’t work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736015May 6, 2026
SUSPENSION
Our 2021 Dodge Durango Citadel with only 46,000 miles on it and purchased brand new has had the left driver side CV boot replaced and now the left driver side motor mount is leaking hydraulic fluid and needs to be replaced. Have read online of other owners having similar issues with the driver side suspension and powertrain.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735630May 4, 2026
ELECTRICAL SYSTEM
I have a 2023 Dodge Durango GT. I have noticed that every so often I get an error message that pops up on my radio that says “UConnect box need service contact an authorized dealer”. I’ve taken it in and had the radio flashed and it keeps coming back. Everytime it comes on is disables my SOS and makes it non functional as well as it disables my other SiriusXM Guardian features. I find this to be an extreme safety concern as it disables the SOS feature to contact emergency services incase of an accident. Seems to be an ongoing issue with Durango models.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735349May 3, 2026
POWER TRAIN, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
2024 Dodge Durango (SXT Plus, GT Plus, RT trims) Update to my prior complaint regarding a dangerous shifter defect. Defect Description: While driving and pressing the accelerator (no brake, no shifter button pressed), the transmission shifts into Neutral without warning. The vehicle loses propulsion. The instrument cluster does not display or warn that it is in Neutral — no chime, no message, no clear gear indicator. This matches NHTSA Recall 26V262000 (FCA 39D), where the instrument panel fails to show gear selection in other 2024–2025 Stellantis vehicles. Widespread Issue: I have replicated this multiple times on my SXT Plus, a GT, and RT models. Other owners in Durango groups report the same. This is a systemic defect across Dodge Durango trims and likely the broader Stellantis/Chrysler/Mopar lineup. Related Lawsuit: This also appears connected to the class action [XXX] et al. v. FCA US LLC d/b/a Stellantis (Case XXX) regarding defective Uconnect 5 systems in 2022–2024 Durango's and similar models. My Background: I have worked in transportation most of my career, hold FDOT Advanced MOT certification, and am completing my undergraduate degree in Occupational Safety and Health (OSHA).I request NHTSA investigate this shifter and instrument cluster defect across affected Durango models. This has nearly caused a collision and endangers the public. Available: videos, records, owner statements. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734986April 30, 2026
POWER TRAIN
Vehicle Component Failure Description: The electronic gear shifter intermittently shifts into neutral without the driver pressing the release button or applying the brake, and can also slide back into drive without button engagement. This has occurred multiple times since service on 08/27/2025 and continues to occur. The issue has been demonstrated to dealership personnel, who confirmed they could replicate the condition but stated it is “normal.” Two separate dealerships (Suncoast Chrysler Jeep Dodge and Dayton Andrews Dodge) 3x both acknowledged the behavior and classified it as normal operation. Safety Risk: On 04/30/2026, while pulling from a center median on Gulf to Bay right before Bayside Bridge into traffic (vehicles traveling approximately 45 MPH), the vehicle unexpectedly shifted into neutral without warning. The vehicle lost power and would not accelerate, creating an immediate hazard. I was forced to veer back into the median and narrowly avoided colliding with an arrow board trailer. This condition creates a serious risk of collision, especially in traffic, intersections, or highway conditions, as the vehicle can unexpectedly lose propulsion without any driver input. Inspection / Reproduction: -Issue has been reproduced by dealership personnel -Dealerships claim the condition is “normal” -Manufacturer (Chrysler) has been contacted and a case opened -Vehicle is under warranty (~18,200 miles) Warnings / Symptoms: -No warning lights or alerts prior to shifting into neutral -Occurs without pressing the shifter button or brake pedal Additional Information: Dealership personnel advised to “make sure nothing touches the shifter while driving,” indicating the system may be overly sensitive or defective. This is not a reasonable or safe expectation for normal vehicle operation. If this behavior is considered “normal,” it represents a design or safety defect, as unintended shifting into neutral while in motion creates a high risk of crash or injury.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732873April 21, 2026
EXTERIOR LIGHTING
Drivers side Daytime Running Light (DRL) failed. Bulb cannot be replaced, instead entire headlight must be replaced for over $1000. DLR is a safety feature which alerts other vehicles and pedestrians that a vehicle is on or in motion. Due to poor craftsmanship of this critical Dodge part, it is reasonable to recall Dodge’s defective safety equipment.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732199April 19, 2026
UNKNOWN OR OTHER
My vehicle is only one month old. Bought brand new from the dealership. While I was driving down the road my sunroof spontaneity exploded. Nothing hit the sunroof, there was not prior crack or chip in it. I had the window closed but the cover open. It sounded like an explosion and then glass just rained down on top of me. Dealership is refusing to cover cost after spending almost $60,000 with them one month ago.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732184April 19, 2026
EXTERIOR LIGHTING, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The SUV has been experiencing electrical issues that started first one of the headlights stopped working, the white light around it, then it was the tailgate got a liftgate open error on the display even when the liftgate was closed, then we started to notice other electrical issues with the vehicle but the major problem that happened now is that while we were driving, all of the lights of the dashboard started to light up and the car was not responding to the accelerator pedal was not responding at all and we stalled in the middle of the street, we were lucky this didn't happen while we were on the freeway, we are afraid to use the car anymore because of this, the dealer refuses to take care of this issue because the warranty has passed but this is a major safety issue that can cause injury or death
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730888April 13, 2026
EXTERIOR LIGHTING
My 2021 dodge durango rt have issues with front turn signal light on the driver side I have read dodge forums and other owners are experiencing the same problems how isn't this a safety issue or a recall from dodge
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729926April 8, 2026
VISIBILITY/WIPER
Driving in a rainy day on my way from work home, my wipers stopped working. I took it to an auto mechanic and he told me that wiper motor was good and also was the wiper switch. The problem was with the totally integrated power module (TIPM ) . So I could not drive my vehicle when it rains. And the dealership states that I had to purchase the entire fuse module under the hood. So I had no choice but to purchase this item which the dealer charge me $480 plus tax.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729656April 7, 2026
EXTERIOR LIGHTING
Front right turn signal went out after three years and I’m told I need to replace the entire light which is $1400 by itself. These led lights are supposed to last a long time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728944April 2, 2026
EXTERIOR LIGHTING, SERVICE BRAKES
Taillights holding water/condensation and making lights go dark.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728731April 2, 2026
ENGINE, SUSPENSION, UNKNOWN OR OTHER
1) Major transmission failure, fluid leakage, and visible undercarriage corrosion on a newly leased car with under 3K miles on it. Additional: Losing vehicle function. Car would not shift into gear and would not move. Car is currently at the dealership in which it was leased. 2) Yes, huge safety concern. Losing vehicle function while traveling on a bridge—with limited ability to safely stop posed a serious risk to our safety and to others on the road. 3) Yes, problem has been confirmed by dealer. 4) The vehicle has not been inspected at this time by anyone other than the dealership in which it was leased. 5)While accelerating at approximately 30–35 mph, the vehicle began emitting a high-pitched whining noise, similar to sound of a remote-control toy car. The vehicle then started jerking back and forth during acceleration. Shortly after, the “Check Engine” light illuminated. We activated our hazard lights, reduced speed to approximately 10-20 mph, exited the bridge, and pulled into an emergency stopping area. There was no prior warning that there was a problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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