Dodge Durango Service Bulletins
2,085 manufacturer communications on file.
- August 4, 2015•Document ID: 10148953Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- Mfr Comm. #:
- 08-072-15 REV-A
- Date Added:
- November 26, 2018
- Manufacturer:
- RAM
SummaryRA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. A customer may experience, one or more of the following conditions. ? Track names may be displayed twice in USB or SD media modes. ? SD, USB or BTSA modes may become non-functional for a given ignition cycle. ? Duplicate song titles may be displayed in USB mode. ? Last track is displayed but next track is being played. ? Navigation function may resets itself after using One-Shot Voice Recognition (VR). ? Intermittently the Global Positioning System (GPS) may lose it?s location for a short time and causes routing and positioning concerns. ? GPS and Internal cellular device may become inoperative and causes a loss of GPS and cellular functions. ? A false Pop-up message may appear ?Vehicle Phone Requires Service? even though the vehicle?s phone works properly. ? Back-up camera image may be unclear or jittery/stutters at times. ? Enables Via Mobile software features when released to consumers. (U.S. market only) ? Able to adjust audio balance / fade settings during a VR session. ? Correct, condition where user could not exit screen off mode. ? Mute button status was not being displayed correctly. ? Presets where not shown correctly or were deleted. ? Enhancements to POI. ? ParkSense tone continuously on. ? Enhancement to navigation routing. ? Radio display may shows ?Please insert USB Stick?. ? Enhancement made when video is display in radio when using PAL format video disks. ? Corrected the temperature slider bar not updating on Manual Temperature Control vehicles. ? Navigation may not start or may lose position. ? Rear camera may show a black screen for 3 seconds upon going to reverse. ? Enhancements for iPod or iPhone devices that may not start playing after connecting. ? iPod would not resume playing after a VR session or phone call. ? Radio reset, screen lockup, blank screen or sluggish system respo
Associated Products (13)Associated Documents - August 4, 2015•Document ID: 10148949Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- Mfr Comm. #:
- 08-031-15 REV-B
- Date Added:
- November 26, 2018
- Manufacturer:
- CHRYSLER
SummaryRA3 RA4 Radio Enhancements This bulletin involves inspecting and, if required, updating the radio software. A small number of customers may experience one or more of the following: ? Intermittently blind spot chime will not turn off (KL vehicles only). ? Enable High Definition (HD) feature, (RA4 radios located in Canada and Mexico). ? Low battery condition due to the radio remaining powered up after the ignition has been turned off (U.S Markets Only). ? The Radio may switch from SiriusXM to an AM station by itself. ? Uconnect registration always present, can not remove Uconnect account. ? Teleprompter does not appear when pressing the Voice Recognition (VR) button. ? VR operation cancels while in media mode. ? Radio may display previous cameras image before displaying the current image. ? Navigation lost vehicle position, during route calculation. ? Navigation displays are missing after vehicle heading changes. ? Navigation giving incorrect guidance to exit the highway. ? FM audio may switch to AM after ignition cycle. ? Text messages appear as sender?s phone number not their name. ? VR phone button may not work at times. ? Audio muted after AUX device is disconnected. ? VR, ? Listen? to text, will only play 1st message. ? Drive Mode: Eco, sport or normal setting may not be saved after key cycle (LA, LD, LX and ZD Only). ? Drive Mode: Shift light On/Off, out of sync (LA, LD, LX and ZD Only). ? SirusXM station information does not update. ? Speed adjusted volume, may not work. ? AM or FM seek or tuner soft keys may be missing. ? Display screen show ambient temperature as ?- - ? not normal values. Improvements: ? Faster response time when using the Remote Service App (U.S. market only). ? Faster connection time with 911(U.S. market only). ? Keyboard improvements, in the Points Of Interest (POI) section. ? High Definition (HD) radio buffering. ? Spanish translation. ? Radio station, scroll feature. ? D
Associated Products (11)Associated Documents - August 4, 2015•Document ID: 10058300Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- SB-08-072-15REVA
- Date Added:
- August 29, 2015
- Manufacturer:
- DODGE
SummaryCERTAIN VEHICLES ARE HAVING RADIO, NAVIGATIONAL ISSUES REQUIRING SOFTWARE UPDATE. MODEL 2013-14. *PE
Associated Products (16)Associated Documents - August 4, 2015•Document ID: 10058295Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- SB-08-031-15REVB
- Date Added:
- August 29, 2015
- Manufacturer:
- DODGE
SummarySOME VEHICLES NEED RADIO SOFTWARE UPDATE DUE TO INCORRECT NAVIGATION GUIDANCE EXITING HIGHWAY, TELEPROMPTER FAILS TO APPEAR WHEN VOICE RECOGNITION (VR) BUTTON IS PRESSED, BLIND SPOT CHIME INTERMITTENTLY FAILS TO TURN OFF, PREVIOUS RADIO CAMERA IMAGE IS DISPLAYED BEFORE CURRENT IMAGE. MODEL 2015 CHARGER, RAM 4500, 5500, RAM 3500, 2500, 1500 PICKUP, VIPER, CHEROKEE, CHALLENGER, GRAND CHEROKEE, DURANGO, CHRYSLER 300. *PE
Associated Products (12)Associated Documents - July 29, 2015•Document ID: 10149700Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- 08-007-15 REVA
- Date Added:
- December 3, 2018
- Manufacturer:
- DODGE
SummaryRG3 RG4 RJ3 RJ4 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. A small number of customers may experience one or more of the following: ? Blind Spot module beep or chime sound may be heard continuous (KL Only). ? Radio may keep the CAN bus network awake, causing a battery drain. ? Voice Recognition (VR) to set temperature, will indicate wrong setting to rear seat temperature. ? Not possible to set temperature in degree C using the VR (UK vehicles only). ? Teleprompter does not appear when pressing the Voice Recognition (VR) button. ? Voice Recognition (VR) operation cancels while in media mode. ? Radio may display previous cameras image before displaying the current image. ? Navigation lost vehicle position, during route calculation. ? Navigation displays are missing after vehicle heading changes. ? Navigation giving incorrect guidance to exit the highway. ? FM audio may switch to AM after ignition cycle. ? Text messages appear as sender?s phone number not their name. ? Voice Recognition (VR) phone button may not work at times. ? Audio muted after AUX device is disconnected. ? Voice Recognition (VR) , ? Listen? to text, will only play 1st message. ? Drive Mode: Eco, sport or normal setting may not be saved after key cycle (LA, LD, LX and ZD Only). ? Drive Mode: Shift light On/Off, out of sync (LA, LD, LX and ZD Only). ? Speed adjusted volume, may not work. ? AM or FM seek or tuner soft keys may be missing. ? Display screen show ambient temperature as ?- - ? not normal values. Improvements: ? Spanish translation. ? Radio station, scroll feature. ? Drive Mode: Launch control button, text improvements (LA, LD, LX and ZD Only). ? Displays correct media, song titles and tracks. ? Incoming calls, audio enhancements (LA, LD and LX Only). ? Audio for strong AM stations. ? VR performance. ? Settings can only be changed in run mode, not ACC. ? Notify user wh
Associated Products (9)Associated Documents - July 24, 2015•Document ID: 10149696Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 24-002-15
- Date Added:
- December 3, 2018
- Manufacturer:
- DODGE
SummaryFlash: Rear HVAC Blower Controller Can Not Change Blower Speed This bulletin involves reprogramming the HVAC with updated software. A customer may experience, not being able to change the blower motor speed with the rear HVAC controls.
Associated Products (2)Associated Documents - July 16, 2015•Document ID: 10149678Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- 08-072-15
- Date Added:
- December 3, 2018
- Manufacturer:
- RAM
SummaryRA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. A customer may experience, one or more of the following conditions. ? Improved Radio security protection to reduce the potential risk of unauthorized and unlawful access to vehicle systems (U.S. Market Only). ? Track names may be displayed twice in USB or SD media modes. ? SD, USB or BTSA modes may become non-functional for a given ignition cycle. ? Duplicate song titles may be displayed in USB mode. ? Last track is displayed but next track is being played. ? Navigation function may resets itself after using One-Shot Voice Recognition (VR). ? Intermittently the Global Positioning System (GPS) may lose it?s location for a short time and causes routing and positioning concerns. ? GPS and Internal cellular device may become inoperative and causes a loss of GPS and cellular functions. ? A false Pop-up message may appear ?Vehicle Phone Requires Service? even though the vehicle?s phone works properly. ? Back-up camera image may be unclear or jittery/stutters at times. ? Enables Via Mobile software features when released to consumers. (U.S. market only) ? Able to adjust audio balance / fade settings during a VR session. ? Correct, condition where user could not exit screen off mode. ? Mute button status was not being displayed correctly. ? Presets where not shown correctly or were deleted. ? Enhancements to POI. ? ParkSense tone continuously on. ? Enhancement to navigation routing. ? Radio display may shows ?Please insert USB Stick?. ? Enhancement made when video is display in radio when using PAL format video disks. ? Corrected the temperature slider bar not updating on Manual Temperature Control vehicles. ? Navigation may not start or may lose position. ? Rear camera may show a black screen for 3 seconds upon going to reverse. ? Enhancements for iPod or iPhone devices that may not start playing after connec
Associated Products (13)Associated Documents - July 16, 2015•Document ID: 10058709Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SB08-031-15REV-A
- Date Added:
- November 3, 2015
- Manufacturer:
- RAM
SummaryRA3 RA4 RADIO ENHANCEMENTS. BULLETIN INVOLVES INSPECTING AND UPDATING RADIO SOFTWARE *CN
Associated Products (12)Associated Documents - July 13, 2015•Document ID: 10149674Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 08-028-15 REVA
- Date Added:
- December 3, 2018
- Manufacturer:
- RAM
SummaryRA2 Radio Software Enhancements This bulletin involves updating the radio's software. A customer may experience one or more of the following: ? Radio display screen intermittently may go blank. ? Radio display screen may lock up. ? Back up display may not turn off. ? Audio mutes. ? Not able to change state of heated seats and/or steering wheel during stop event on Stop/Start vehicles. ? Touchscreen confirmation beep may be too loud (Grand Cherokee only). ? U0208-00 - Loss Communication With Heated Seat Control Module (Cherokee only). Improvements: ? Only allow vehicle settings to be changed in run mode. To help ensure settings are properly saved. ? Always gray out text message soft keys for non-supporting devices. ? Voice Recognition (VR) improved accuracy.
Associated Products (8)Associated Documents - July 13, 2015•Document ID: 10058565Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- Mfr Comm. #:
- SB-08-028-15REVA
- Date Added:
- October 10, 2015
- Manufacturer:
- DODGE
SummaryCHRYSLER: SOME VEHICLES EXPERIENCE SCREEN LOCK UP ON RADIO DISPLAY OR THE SCREEN GOES BLANK, INTERMITTENTLY, TEXT MESSAGE IS GRAYED OUT SOFT KEYS, BACK UP DISPLAY TURNS OFF. MODEL 2015 CHARGER, DURANGO, GRAND CHEROKEE, CHEROKEE, RAM 1500, 2500, 3500, 3500 CAB, 4500 CAB, TRUCK. *PE
Associated Products (5)Associated Documents - July 9, 2015•Document ID: 10149672Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- Mfr Comm. #:
- 08-029-15 REVA
- Date Added:
- December 3, 2018
- Manufacturer:
- RAM
SummaryRG2 Or RJ2 Radio Software Enhancements This bulletin involves updating the radio's software. A customer may experience one or more of the following: ? Radio display screen intermittently may go blank. ? Radio display screen may be locked. ? Backup display may not turn off. ? Audio Mutes. ? Not able to change state of heated seats and/or steering wheel during stop event on Stop/Start vehicles. ? Touchscreen confirmation beep may be too loud. ? The radio does not allow selection of the Polish language. ? The radio fan continually runs at high speed. ? Customer perception may be the radio fan is too loud. Improvements: ? Only allow vehicle settings to be changed in run mode. To help insure settings are properly saved. ? Always gray out text message soft keys for non-supporting devices. ? Voice Recognition (VR) improved accuracy.
Associated Products (8)Associated Documents - July 9, 2015•Document ID: 10057668Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- 08-029-15
- Date Added:
- June 18, 2015
- Manufacturer:
- RAM
SummaryCHRYSLER 2015 JEEP CHEROKEE, RAM 1500 PICKUP- RAM 2500,3500,4500. CUSTOMERS ARE NOT ABLE TO CHANGE TEMP. OF HEATED SEATS , RADIO NOT ALLOWING SELECTION OF PROPER LANGUAGE, RADIO FANS CONTINUE TO RUN AT HIGH SPEED. *LJ UPDATED 10/13/15. *PE
Associated Products (7)Associated Documents - June 23, 2015•Document ID: 10150623Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 08-016-15 REVA
- Date Added:
- December 10, 2018
- Manufacturer:
- JEEP
SummaryPoor Radio Reception This bulletin involves replacing the satellite antenna if needed. A customer may experience, SXM (Sirius/XM) radio has intermittent muting. This occurs in areas where XM signal is degraded and cell signal is very weak. The condition happens when the optional vehicle internet connection through the cell network is in use with the internal vehicle Wi-Fi. This Symptom/Condition Only Applies to 2014-2015 WD, WK or KL Vehicles. A customer may experience a popping noise when listening to AM stations.
Associated Products (8)Associated Documents - June 4, 2015•Document ID: 10150607Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY; STRUCTURE:BODY:DOOR
- Mfr Comm. #:
- 23-022-15
- Date Added:
- December 10, 2018
- Manufacturer:
- DODGE
SummaryDoor Glass Run Seal Weatherstrip Separated At Corner This bulletin involves inspecting and if necessary, replacing the door glass run seal. The customer may describe what appears to be a tear or cut in the corner of the glass run seal. Glass run seal may separate at bonded corners due to insufficient seal bond strength as shown in (Fig. 1). Fig. 1 Door Glass Run Seal Seam Separation 1 - Seam Separation This bulletin applies ONLY to the area identified in (Fig. 2) on left side of the vehicle. ? (WK) Jeep Grand Cherokee: Left rear door C-pillar corner. ? (WD) Dodge Durango: front door B-pillar corner. Fig. 2 Door Glass Run Seal Inspection Area 1 - (WK) Jeep Grand Cherokee 2 - (WD) Dodge Durango
Associated Products (2)Associated Documents - May 27, 2015•Document ID: 10229245Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- 2103515
- Date Added:
- January 9, 2023
- Manufacturer:
- JEEP
SummaryFlash: Transmission Shift Enhancements This bulletin involves selectively erasing and reprogramming the Transmission Control Module (TCM) with new software.
Associated Products (4)Associated Documents - May 27, 2015•Document ID: 10148932Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- 21-035-15
- Date Added:
- November 26, 2018
- Manufacturer:
- DODGE
SummaryFlash: Transmission Shift Enhancements This bulletin involves selectively erasing and reprogramming the Transmission Control Module (TCM) with new software. The customer may experience one or more of the following: Grand Cherokee/Durango 3.6L Engine (Sales Code ERB) ? Erratic shifting complaints while driving up steep hills or towing during hot ambient temperature conditions. ? Transmission shifting does not meet customers expectation while towing a loaded trailer in high ambients (>32°C/90°F). ? Poor performance and/or poor powertrain response when trying to accelerate from speeds >58 kph (36 mph) - All Markets. ? Poor performance and/or poor powertrain response when trying to accelerate from speeds >48 kph (30 mph) - Japan/Taiwan/China vehicles only. ? Transmission shifts inconsistently (gear hunting) when driving up/down steep hills or when towing a trailer. Grand Cherokee 6.4L Engine (Sales Code ESG) ? Poor acceleration or performance above 113 kph (70 mph). ? Transmission shifting while accelerating from a stop does not meet customers expectation. ? Harsh shifting during acceleration with moderate accelerator pedal and then lifting off the accelerator pedal. ? Cannot accelerate up a steep incline or with a loaded trailer in reverse. Wrangler 3.6L Engine (Sales Code ERB) ? Erratic shifting complaints while driving up steep hills or towing during hot ambient temperature conditions. ? Hanging in gear (2nd Gear) when driving up steep hill or Towing (Rubicon ONLY). ? Transmission shifting does not meet customers expectation while towing a loaded trailer in high ambients (>32°C/90°F). ? Poor performance and/or poor powertrain response when trying to accelerate from speeds >48 kph (30 mph) - Japan/Taiwan/China vehicles only. ? Delayed Drive to Reverse shift engagement when the transfer case is in Low Range (4LO) - Rubicon Only. Wrangler 2.8L Engine (Sales Code ENS) Erratic while driving in Low Range (4LO). Transmission shifts in
Associated Products (4)Associated Documents - May 27, 2015•Document ID: 10058533Service Bulletin/Repair InstructionsPOWER TRAIN:AUTOMATIC TRANSMISSION
- Mfr Comm. #:
- SB21-035-15
- Date Added:
- October 6, 2015
- Manufacturer:
- JEEP
SummaryPROCEDURE FOR TRANSMISSION CONTROL MODULE REPROGRAMMING WITH NEW SOFTWARE DUE TO POOR PERFORMANCE AND ERRATIC SHIFTING *CN
Associated Products (4)Associated Documents - April 29, 2015•Document ID: 10220433Service Bulletin/Repair InstructionsSEATS
- Mfr Comm. #:
- 0804115
- Date Added:
- September 26, 2022
- Manufacturer:
- JEEP
SummaryFront heated seats improvements.
Associated Products (6)Associated Documents - April 29, 2015•Document ID: 10191404Service Bulletin/Repair InstructionsSEATS
- Mfr Comm. #:
- 08-041-15
- Date Added:
- May 3, 2021
- Manufacturer:
- DODGE
SummaryFront heated seats improvements.
Associated Products (6)Associated Documents - April 25, 2015•Document ID: 10220462Service Bulletin/Repair InstructionsPOWER TRAIN:AUTOMATIC TRANSMISSION
- Mfr Comm. #:
- 2102815
- Date Added:
- September 26, 2022
- Manufacturer:
- RAM
Summary8HP70 Tranmission shift enhancements.
Associated Products (3)Associated Documents