Dodge Caliber Complaints

1,939 consumer complaints on file.

#10263814March 31, 2009
SEATS
MY FRONT SEAT MAKES ANNOYING SQUEAKS WHEN TRAVELING ON ROAD IMPERFECTIONS, POT HOLES AND SPEED DUMPS AT ANY SPEED. I NOTICED THE SOUND WHEN MY CAR WAS IN THE MID 4,000 MILES. ALSO THE BRAKES WOULD SQUEAK WHEN I BRAKED IN REVERSE. MY CAR IS NOW 13,383 (SIX MONTHS LATE) AND I'VE TAKEN MY CAR TO TWO DIFFERENT DEALERSHIPS AND THE SEAT STILL SQUEAKS. THEY TIGHTENED BOTH FRONT SEATS AND THE TRACKS. THEY ALSO REPLACED ONE OF THE TRACKS DURING ANOTHER VISIT. EACH TIME I TAKE MY CAR IN THEY SAY THAT THEY HAVE SOLVED THE PROBLEM, BUT AS SOON I GO OVER THE SPEED BUMP WHILE EXITING THE DEALERSHIP, THE SEAT STILL SQUEAKS. I CALLED THE MANAGER FOR THE DEALERSHIP WHICH HE WAS THE ONE THAT HAD HELPED ME. HE IS ASKING FOR A SIXTH VISIT TO REPAIR THE SQUEAKING NOISE, BUT I DON'T THINK THAT THAT'S GOING TO HAPPEN. I'M SURE THAT A SQUEAK MAY NOT BE A BIG DEAL BUT IF THERE IS A SOUND THEN THAT MEANS THERE IS FRICTION WHICH OVER TIME WILL CAUSE WEAR TO THE SEAT AND MAY CAUSE A FAILURE TO HOLD IF IN A COLLISION. LASTLY, WHEN IDLING AT RED LIGHTS OR STOP SIGNS THE RHYTHM OF THE ENGINE RANDOMLY JERKS/BOGG AS IF IT FEELS LIKE IT'S ABOUT TO DIE OUT.*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263674March 30, 2009
TIRES
I HAVE MY TIRES ROTATED ON MY CAR EVERYTIME I GET MY OIL CHANGED. RECENTLY, AFTER AN IL CHANGE MY TIRES STARTED ACTING FUNNY. I TOOK IT BACK IN AND THE DEALER TOLD ME MY TIRES WERE BAD. I TAKE GOOD CARE OF MY TIRES AND HAVE THEM BALANCED AND ROTATED ON A REGULAR BASIS. THEY TOLD ME MY TIRES ARE ALL COUPLING. I HAVE LESS THAN 30, 000 MILES AND I DO NOT BELIEVE I SHOULD BE HAVING TO GET NEW TIRES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263231March 27, 2009
TIRES
I BOUGHT A USED 2008 DODGE CALIBER WITH 14,100 MILES ON IT. THE TIRES WEREN'T RIGHT FROM THE NIGHT I BROUGHT IT HOME. I CALLED AND COMPLAINED, THE DEALERSHIP SAID THAT THEY PUT NEW BRAKES ON IT AND TO GIVE IT A FEW DAYS TO SEE IF IT WOULD GET BETTER. IT DID NOT, I STILL HAD A PULSING OR THUMPING NOISE IN THE FRONT END. I TOOK IT BACK, THEY SAID NOTHING WAS WRONG WITH IT. I ASKED ABOUT THE TIRES AND I WAS TOLD "THE TIRES PASSED INSPECTION". I TOOK MY CAR TO A FRIEND WHO ROTATED AND BALANCED THE TIRES, AND WAS TOLD I HAD A BAD TIRE, IT WASN'T ROUND OR SOMETHING LIKE THAT. THE BAD TIRE THEN WENT ON THE BACK PASSENGER SIDE. I THEN CALLED THE DEALERSHIP AND TOLD THEM WHAT I DID, THEY WERE ANGRY AND SAID NOTHING WAS MECHANICALLY WRONG WITH THE CAR AND AGAIN THE TIRES HAD PASSED INSPECTION. AFTER MUCH ARGUING THEY AGREED TO EITHER PUT ON 4 NEW TIRES AT HALF THE COST TO ME OR PUT ON ANOTHER USED TIRE. I CHOSE TO HAVE ANOTHER USED TIRE PUT ON. THE CAR NOW PULSES OR THUMPS ON THE FRONT PASSENGER SIDE. I DIDN'T GET 5 MILES UP THE ROAD AND IT STARTED ALL OVER AGAIN. THE SERVICE MANAGER TOLD ME THAT CALIBERS ARE KNOWN FOR "CHOPPING TIRES" AND IF I GOT NEW TIRES TO MAKE SURE THEY ARE ROTATED WITHOUT FAIL EVERY 6K MILES. I DIDN'T EVEN CALL THE DEALERSHIP BACK ABOUT THE NOISE. I SENT IN A FORM COMPLAINING THAT THE NOISE WAS NOT RESOLVED. THEY WERE HORRIBLE TO EVEN TALK TO, THEY SAID TIRES WERE NOT UNDER WARRANTY AND THE 1/2 OFF THE TIRES WAS A ONE TIME OFFER. I LIKE MY CAR BUT I CAN'T STAND THE THUMPING NOISE THE TIRES MAKE. IF THE CAR IS KNOWN TO DO THIS WHY ISN'T SOMETHING BEING DONE TO CORRECT IT?? BECAUSE I BOUGHT THIS CAR AT A ROCK BOTTOM PRICE I CAN'T EXPECT TO HAVE NEW TIRES ON THE CAR AND I HAVE TO BASICALLY LIVE WITH IT I WAS TOLD SO THAT IS WHY I AM COMPLAINING. I PAID A LITTLE OVER $10000. FOR THIS CAR AND IT IS NEW TO ME, I STILL HAVE THE BALANCE OF THE FACTORY WARRANTY LEFT ON THE CAR. IT'S A NICE CAR TO ME AND IT IS A LOT OF MONEY TO ME. I JUST WANTED SOMEONE TO KNOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262598March 20, 2009
POWER TRAIN
MY DODGE CALIBER 2007 STUCK IN PART. I TAKE IT TO THE DEALER BUT THEY SAY I MUST PAY FOR THE REPAIR BECAUSE THE GEAR BOX IS NOT PART OF THE TRANSMISSION. THE DODGE DEALER TOLD ME THAT THE CHAIN IN THE GEAR BOX IS BROKEN, BUT I NOTICED ON THE INTERNET THERE A ALOT OF OWNER HAVE THE SAME PROBLEM . I JUST WANT TO KNOW WHAT I CAN DO TO GET THEM (THE DODGE DEALER) TO LOOK IN THIS PROBLEM (CAR STUCK IN PARK). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261668March 12, 2009
SEAT BELTS
DURING A RECENT TRIP TO LAS VEGAS, MY PARTNER AND I RENTED A DODGE CALIBER. WE BELIEVE THERE IS A SERIOUS SAFETY FLAW IN THE FRONT DRIVER AND PASSENGER SEAT BELT SYSTEMS. DURING OUR TRIP WE HAD MANY INSTANCES WHEN OUR SEAT BELTS WOULD COME UNBUCKLED. AFTER EXAMINING WHY THIS WAS HAPPENING WE FOUND THE PROBLEM. IF YOU JUST BUCKLE YOUR SEAT BELT WITHOUT LOOKING, LIKE MOST AMERICANS DO, YOU CAN ACTUALLY PUT THE BUCKLE INTO THE PLASTIC LATCH HOUSING AND NOT THE LATCH ITSELF. IT FEELS VERY SIMILAR TO WHEN YOU CORRECTLY LATCH THE BELT. IT WILL ALSO HOLD IN THAT POSITION, BUT OBVIOUSLY NOT IN A CAR ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260015February 26, 2009
VISIBILITY
WINDSHIELD IS ALWAYS BEING OILED UP DUE TO DASHBOARD DETERIORATING. THIS IS CAUSING POOR VISIBILITY WHEN DRIVING INTO THE SUN AND WHEN DRIVING AT NIGHT. WINDSHIELD HAS BEEN CLEANED MULTIPLE TIMES TO WHERE IT HAS NO OIL ON WINDSHIELD AND WITHIN A FEW HOURS IT IS BACK TO WHERE IT WAS BEFORE. THIS PROBLEM IS GENERALLY WORSE DURING THE SUMMER MONTHS. THIS HAS BEEN HAPPENING SINCE VEHICLE HAS BEEN OWNED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258033February 9, 2009
STEERING
TL*THE CONTACT OWNS A 2007 DODGE CALIBER. WHILE DRIVING 60 MPH ON THE EXPRESSWAY, THE CONTACT SUDDENLY LOST CONTROL OF THE VEHICLE. THE VEHICLE ROLLED OVER AT LEAST THREE TO FOUR TIMES AND LANDED UPSIDE DOWN ON ITS ROOF. THE CONTACT SUSTAINED INJURIES, ALTHOUGH SHE WAS WEARING HER SEAT BELT. THERE WAS NO ICE ON THE ROAD AND THE PAVEMENT WAS DRY AT THE TIME OF THE FAILURE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A REPAIR SHOP BY THE INSURANCE COMPANY. THE MANUFACTURER HAS NOT YET BEEN NOTIFIED. THE FAILURE MILEAGE WAS 55,000. UPDATED 03-09-09 *BF UPDATED 03/13/09. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10256846January 29, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION, STRUCTURE:BODY
MY 2007 CALIBER HAS LEAKING PROBLEMS, IT HAS BEEN IN THE SHOP TWICE AND STILL NOT FIXED, ALSO I JUST BROUGHT IT IN FOR A GRINDING NOISE, AT 16,000 MILES. THE DEALER 1ST TOLD ME NOTHING IS WRONG COME AND GET IT, I DID NOT GET IT I TOLD THEM TO KEEP IT AND DRIVE IT 1ST THING IN THE MORN. THEY DID AND HEARD THE LOUD VIBRATING NOISE. THEY CALLED ME AND TOLD ME IT NEEDED SWAYBAR BUSHINGS AND A NEW TRANSMISSION. THIS CALIBER IS JUNK. WITH EACH SUPPOSED REPAIR FOR LEAKING THEY HAD MY CAR FOR 2 WEEKS TOTAL. ALSO THIS TIME WITH THE TRANSMISSION IT HAS BE 3 DAYS. I HAVE TO PAY FOR A RENTAL CAR EACH TIME. THE POWER DOOR LOCKS MAKE A WEIRD LOUD NOISE AT TIMES WHEN UNLOCKING THE DOORS. I DO NOT FEEL SAFE WITH MY 4 KIDS IN THE CAR WITH ME. I NEED A SAFE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256657January 28, 2009
SERVICE BRAKES, ELECTRIC
MY HUSBAND AND COUSIN WERE IN THIS CAR SOME HOW LOST CONTROL ON A CLEAR DRY DAY AND ROLLED. THEY SAY THE BRAKES WERE NEVER APPLIED BUT I WONDER WHY NOT, MAYBE THERE WAS A PROBLEM WITH THIS CAR. *TR
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
2
#10255484January 18, 2009
EXTERIOR LIGHTING
FAULTY TURN SIGNALS IN MY 2007 DODGE CALIBER NOT FUNCTIONING PROPERLY ALONG WITH MY HAZARD LIGHTS, THERE HAVE BEEN NO INJURIES TO THIS POINT PUT IN COULD LEAD TO IT BECAUSE THE DRIVER BEHIND OR ON THE SIDE OF YOU DOESN'T KNOW WHEN YOU ARE MAKING A TURN OR ARE TRYING TO MERGE WITH TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255085January 14, 2009
ENGINE AND ENGINE COOLING:COOLING SYSTEM
ODOR RELEASED THROUGH VENTS WHEN AIR CONDITIONING OR DEFOGGER IS IN OPERATIONS. I HAVE NOTICED THIS STRONG STENCH; IT IS QUITE NAUSEATING. MY SON HAS COMPLAINED ABOUT IT. IT IS DIFFICULT TO CONTINUE WITH THE OPERATION OF EITHER DEVICE WITH THIS ODOR. AS FAR AS I CAN SURMISED, IT SMELLS LIKE ANTIFREEZE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253684January 3, 2009
SUSPENSION:FRONT
MY 2007 CALIBUR NEEDED NEW STRUTS ON FRONT END IN FIRST YR ,IT WAS COVERED UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251090December 8, 2008
AIR BAGS
TL*THE CONTACT OWNS A 2008 DODGE CALIBER. WHILE DRIVING APPROXIMATELY 35 MPH IN RAINY WEATHER CONDITIONS AND AT NIGHT, THE CONTACT'S VEHICLE WAS CUT OFF THE ROAD BY ANOTHER VEHICLE. SUDDENLY, THE VEHICLE HYDROPLANED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO THE CEMENT BARRIER. THE AIR BAGS FAILED TO DEPLOY AND THE THREE AIR BAG SENSORS WERE DESTROYED. THE CONTACT WAS SEVERELY INJURED. THE POLICE AND AMBULANCE WERE CALLED TO THE SCENE AND A POLICE REPORT WAS FILED. THE VEHICLE WAS COMPLETELY DESTROYED AND TOWED TO THE COLLISION CENTER. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 6,400.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10249657November 24, 2008
ENGINE AND ENGINE COOLING, POWER TRAIN:MANUAL TRANSMISSION
TL*THE CONTACT OWNS A 2007 DODGE CALIBER. DURING INITIAL TAKEOFF, THE VEHICLE WOULD LOSE POWER AND STALL. ON OTHER OCCASIONS, WHILE DRIVING 5 MPH, THE VEHICLE WOULD COMPLETELY SHUT OFF OR HESITATE FOR A LONG PERIOD OF TIME. THE FAILURE WAS INTERMITTENT AND COULD NOT BE DUPLICATED. THE VEHICLE COULD ALMOST BE RESTARTED IMMEDIATELY AFTER THE FAILURES. THE CONTACT TOOK THE VEHICLE TO THE DEALER OVER TEN TIMES, BUT THEY COULD NEVER DUPLICATE THE ISSUE. THE MANUFACTURER OFFERED NO ASSISTANCE. THE CURRENT MILEAGE WAS APPROXIMATELY 53,000 AND FAILURE MILEAGE WAS APPROXIMATELY 20. UPDATED 01/07/09. *LJ THE CONSUMER STATED THE VEHICLE WOULD STALL WHEN THE CLUTCH WAS PUSHED IN, OR JUST RUNNING IN NEUTRAL. THE RPM'S WOULD FLUCTUATE WHEN IDLING. UPDATED 01/08/09. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248320November 10, 2008
FUEL SYSTEM, GASOLINE
ON MY DODGE CALIBER, EVERY TIME THAT I PUT GAS IN THE CAR AND FILL IT UP THE GAS WILL BACK FLUSH OUT OF THE GAS TANK WHEN THE GAS PUMP NOZZLE TURNS OFF. THIS CAUSES GAS SPILLS ON MY CAR AND ON THE GROUND AT THE GAS STATION. I BROUGHT THIS TO THE ATTENTION OF THE DEALERSHIP AND THEY TOLD ME TO NOT FILL UP MY GAS TANK ALL OF THE WAY AND THAT THEY HAVE THIS SAME SITUATION HAPPENING ON MANY OF THEIR VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246329October 22, 2008
AIR BAGS, SERVICE BRAKES, HYDRAULIC
I WAS TRAVELING TO A T INTERSECTION; I WAS THE ONE WHO WAS REQUIRED TO MAKE THE LEFT OR RIGHT HAND TURN. MY BRAKES STOPPED WORKING AND I WENT FROM ~55MPH TO 45MPH OVER THE COURSE OF A FOOTBALL FIELD OR SO. I SHOULD HAVE BEEN ABLE TO STOP COMPLETELY BUT THAT WASN'T THE CASE. IT WAS THE 2008 CALIBER SRT4. THE SRT4 HAS A MASSIVE BRAKE KIT FROM THE CHARGER AND MAGNUM ON IT WHICH SHOULD HAVE MADE IT STOP RELATIVELY QUICKLY. I MASHED MY VEHICLE INTO ANOTHER VEHICLE AT THE INTERSECTION AND MY AIRBAGS DID NOT DEPLOY. I BELIEVE THERE IS SOMETHING WRONG WITH THE BRAKES AND AIRBAGS ON THE 2008 CALIBER SRT4. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10244609October 7, 2008
TIRES, SUSPENSION
TL*THE CONTACT OWNS A 2007 DODGE CALIBER. THE VEHICLE HAS FIRESTONE TIRES, SIZE P215/55/R18, AND DOT NUMBER VN0AF31. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT HEARD A NOISE COMING FROM THE TIRES. AT 4,000 MILES, THE DEALER AND MANUFACTURER WERE NOTIFIED OF THE NOISE AND ADVISED HIM TO CALL THE TIRE MANUFACTURER. THE TIRE MANUFACTURER WAS UNABLE TO ASSIST UNLESS THEY RECEIVED A REPLACEMENT ORDER FROM THE DEALER. THE DEALER, WHO IS NO LONGER IN BUSINESS, REFUSED TO ASSIST. THE CONTACT PURCHASED FOUR NEW TIRES IN JANUARY OF 2007; HOWEVER, AT 10,000 MILES, THE NOISE RECURRED AND TREAD SEPARATION WAS VISIBLE ON ALL 12 TIRES. THE DEALER WAS NOTIFIED AND INSPECTED THE ALIGNMENT ON THE VEHICLE, BUT THE NOISE CONTINUED. THE DEALER ALSO STATED THAT IF THE CONTACT SIGNED AN AGREEMENT TO RELEASE THEM FROM THE MATTER, THEY WOULD REPLACE ALL FOUR TIRES. THE TIRES WERE REPLACED AT NO COST TO THE OWNER AND THE FAILURE RECURRED AT 8,000 MILES. AFTER RECEIVING ANOTHER DIAGNOSIS FROM A TIRE MECHANIC, THE CONTACT WAS INFORMED THAT THE CAMBER SUSPENSION IN THE WHEEL AREA WAS INACCURATE. THEY FURTHER STATED THAT NO ADJUSTMENT COULD BE MADE UNLESS THE FRAME WAS ADJUSTED. THE CONTACT WOULD HAVE TO PAY $300 TO MAKE THE ADJUSTMENT; HOWEVER, THERE WAS NO GUARANTEE THAT IT WOULD CORRECT THE FAILURE. THE MANUFACTURER STATED THAT THEY WOULD NOT REIMBURSE OR ASSUME ANY LIABILITY FOR THE REPAIR COSTS. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT HAS TWELVE TIRES THAT HAVE FAILED. THE INITIAL FAILURE MILEAGE WAS 6,000 AND CURRENT MILEAGE WAS 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244329October 3, 2008
TIRES, TIRES:SIDEWALL
ON 09/19/2008, MY VERY FIRST STATE INSPECTION ON MY BRAND NEW VEHICLE, I WAS DENIED A WINDOW STICKER, AND WAS TOLD THAT IT WAS BECAUSE THREE OF MY TIRES HAD A SLIGHT BUBBLE ON THE SIDEWALL OF EACH. THESE ARE THE ORIGINAL TIRES THAT CAME WITH THE VEHICLE THAT I PURCHASED ON 02/29/2008. SO I CALLED GOOD YEAR AND THEY TOLD ME TO TAKE IT TO A SERVICE DEALER FOR INSPECTION OF THEM. I DID. THE TIRE COMPANY TOLD ME THAT THE TIRES ARE RADIAL TIRES, AND THEY NORMALLY DO HAVE THAT SLIGHT LITTLE BULGE ON THEM. MY POSITION IS " WHAT DO I REALLY KNOW" I AM BEING PUSHED BACK AND FORTH BETWEEN THE TWO. MAYBE THE TIRE COMPANY DO NOT WANT TO GIVE NEW TIRES, AND MAYBE THE INSPECTION STATION WANTS TO DEFRAUD ME AS HE HAS SO MANY OTHER CUSTOMERS. HOW DO I REALLY KNOW IF THE TIRES ARE DEFECTIVE. TAKE IT TO A INDEPENDENT TIRE COMPANY? IF I COULD AFFORD THE COST I WOULD BECAUSE SAFETY IS MORE IMPORTANT. BUT I DON'T HAVE THE CASH TO DO THAT. I'VE SEARCHED YOUR DATA BASE, AND FOUND A RECALL VERY CLOSE TO THE TYPE AS MINE BUT IT IS NOT THE EXACT NUMBER TIRE. SO IS IT REALLY TRUE THAT RADIAL TIRES HAVE A NATURAL SLIGHT BUBBLE ON THE SIDEWALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241064September 5, 2008
PARKING BRAKE, EQUIPMENT:MECHANICAL, SERVICE BRAKES, HYDRAULIC
ON 08/09/08 I TOOK MY VEHICLE TO GET CHECKED; I HAD ALREADY BEEN HAVING PROBLEMS WITH MY BRAKE LIGHT COMING ON AT DIFFERENT TIMES. AT THAT MOMENT THE LIGHT WAS NOT ON AND THE SERVICE REP TOLD ME THAT THE LIGHT HAD TO BE ON IN ORDER TO CHECK THE VEHICLE EVEN AFTER I SHOWED HIM A RECENT VIDEO ON MY PHONE SHOWING THE LIGHT FLASHING. ON 08/12/08 I TOOK THE VEHICLE AS THE LIGHT WAS ONE, THEY ASKED ME TO BRING IT IN ON 08/14/08. I DROPPED OF MY VEHICLE ON 08/14/08 AND THEY FOUND THAT THE BRAKE SENSOR NEEDS TO CHANGED; SO THEY PLACED THE ORDER AND ASKED ME TO COME IN ON 08/19/08 TO HAVE IT REPLACED. DUE TO TROPICAL STORM CONDITIONS ON THE 19TH, I DID NOT TAKE MY VEHICLE, WE RESCHEDULE FOR 8/21/08. DROPPING OFF MY VEHICLE ON 08/21/08 THEY CALLED ME IN THE EARLY AFTERNOON THAT MY VEHICLE WAS READY. THE NEXT DAY 08/22/08 THE LIGHT TURNED ON AGAIN; ON 08/25 OR 08/26 I CALLED CHRYSLER FINANCIAL TO COMPLAIN; THEY TOLD ME I NEED TO TAKE MY VEHICLE AGAIN WHEN ONLY THE LIGHT IS ON. ON 08/27 THE LIGHT TURNED ON AND I WENT AND SPOKE WITH THE MANAGER, HE PROMISED ME A DRIVER AT 7:00AM ON 09/02 TO BRING ME TO WORK SO I MAY LEAVE ME CAR; THAT PROMISE WAS NOT FULFILLED AND MY CAR FINALLY WENT IN ON 09/05 AS THEY NOW SEE IT AS A SAFETY ISSUE AFTER I HAVE BEEN SAYING IT IN THE BEGINNING. I AM WAITING FOR THE WEEKEND TO SEE IF THE LIGHT TURNS ON AGAIN ON MY VEHICLE. I HAVE HAD OTHER INSTANCE ABOUT 3 MONTHS AFTER PURCHASE THAT THE VEHICLE SHUT OFF 2 TIMES! I TOOK IT TO THE SERVICE AND THEIR COMPUTER COULD NOT PICK-UP ANY CODES AND NEVER FOUND ANYTHING. I AM VERY DISAPPOINTED WITH MAROONE DODGE OF PEMBROKE PINES SERVICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235832July 26, 2008
STRUCTURE, EQUIPMENT
MY COMPLAINT IS NOT FOCUSED ON THE AUTO MANUFACTURER. IT IS DIRECTED TOWARD THE AUTO INSURANCE INDUSTRY, AND IN PARTICULAR NATIONWIDE INSURANCE BASED IN COLUMBUS, OH. I WAS RECENTLY INVOLVED IN AN AUTO ACCIDENT, AND A NATIONWIDE CLIENT REAR-ENDED MY NEW 2008 DODGE CALIBER. IT WAS LESS THEN 1 WEEK OLD AT THE TIME OF THE ACCIDENT, AND HAD FEWER THEN 300 MILES ON IT. NATIONWIDE PROMPTLY AGREED TO REPAIR THE VEHICLE BY REPLACING THE BUMPER. HOWEVER, IT HAS COME TO MY ATTENTION THAT THE COMPANY'S POLICY IS TO REPLACE THE BUMPER WITH A REFURBISHED PART, OR A PART MADE BY A COMPANY THAT MAY NOT BE LICENSED OR REPRESENT MOPAR, THE PARTS COMPANY THAT SUPPLIES DODGE REPLACEMENT PARTS. I AM VERY CONCERNED NOT ONLY ABOUT LOSING VALUE FOR MY BRAND NEW CAR, BUT ALSO THAT MY SAFETY AND THE SAFETY OF MY PASSENGERS COULD BE POTENTIALLY COMPROMISED BY THE USE OF POSSIBLY INFERIOR PRODUCTS. I UNDERSTAND THAT THERE IS A GOVERNING BODY FOR THESE TYPES OF PARTS KNOWN AS CAPA, BUT I ALSO UNDERSTAND THAT NOT EVERY PART IS CERTIFIED BY CAPA, NOR COULD I FIND A CERTIFIED PART LISTED FOR THE REAR BUMPER OF A 2008 DODGE CALIBER. THIS IS SIMPLY NOT ACCEPTABLE, AND NATIONWIDE MUST REPLACE MY BUMPER (AND ANY UNSEEN DAMAGED PARTS) WITH GENUINE MOPAR-SUPPLIED PARTS TO RESTORE MY VEHICLE TO ITS ORIGINAL, SAFE, OPERATING CONDITION AS IT WAS PRIOR TO THE ACCIDENT. THE VEHICLE'S ENGINE HASN'T EVEN BEEN FULLY BROKEN-IN YET. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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