Dodge Caliber Complaints

1,939 consumer complaints on file.

#10177994January 6, 2007
STRUCTURE
MY 2007 DODGE CALIBER HAS A WATER LEAK THAT ALLOWS RAIN WATER TO ENTER THE VEHICLE AND THE JANUARY 8TH APPOINTMENT WILL BE THE 4TH TIME AT THE DEALERSHIP FOR THIS SAME ISSUE. WATER SEEMS TO BE ENTERING SOMEWHERE IN THE FRONT OF THE VEHICLE AND SETTLES UNDER THE PASSENGER SEAT. WHILE "REPAIRING THE LEAK" THE FIRST TIME, THE VEHICLE WAS RETURNED TO ME SMELLING LIKE CIGARETTE SMOKE, THE SECOND TIME, THE TRIM ABOVE THE PASSENGER SIDE DOOR WAS NOT PROPERLY REPLACED, THE THIRD TIME, A PANEL UNDERNEATH THE DASH ON THE PASSENGER SIDE FELL OFF (APPARENTLY WAS NOT REPLACED PROPERLY), THEY GLUED THE RUBBER STRIPPING ON THE PASSENGER SIDE DOOR PANEL MAKING IT IMPOSSIBLE TO REMOVE MY SATELLITE RADIO ANTENNA AND THE TRIM ABOVE THE PASSENGER SIDE DOOR IS STILL NOT IN PLACE CORRECTLY (SEEMS TO HAVE BEEN FORCED INTO PLACE). ALSO, THE PERSON WORKING ON MY VEHICLE SAID HE GUARANTEED THAT IT WAS FIXED AFTER THE 3RD TIME, BUT IT WASN'T. VEHICLE CONSTANTLY ACTS AS THOUGH IT IS GOING TO STALL WHEN IDLE AND ALSO WHEN ACCELERATING FROM A STOP - WHEN ACCELERATING, VEHICLE HESITATES. DEALER UNABLE TO DUPLICATE THIS PROBLEM. NEWEST ISSUE - WHEN TRAVELING AT APPROX. 55 MPH ON THE HIGHWAY, ALL DOORS MYSTERIOUSLY UNLOCKED THEMSELVES. VERY FRUSTRATING AND INCONVENIENT... DEALER DOES NOT OFFER RENTAL OR TEMPORARY CAR EVEN THOUGH THEY HAVE MY BRAND NEW CALIBER THAT I'M PAYING FOR EVEN WHILE IT'S IN THEIR POSSESSION. THIS IS THE SECOND DODGE VEHICLE IN A ROW THAT WE'VE HAD PROBLEMS WITH - 1ST WAS A 2004 DODGE RAM 1500 WITH STALLING ISSUES THAT THE DEALER COULD NOT DUPLICATE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177809January 4, 2007
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
FRONT PASSENGER DOOR LOCK WILL NOT STAY LOCKED. THE LOCKS FLIP UP AND DOWN AND THE DOOR SOMETIMES OPENS BY ITSELF...BEEN TO DEALER 5 TIMES.....THEY REPLACED MECHANISMS TWICE. ONCE THEY NEVER LOOKED AT IT AFTER HAVING IT ALL DAY AND ONCE THEY CLAIMED NOTHING WRONG WITH IT...BOUGHT DODGE CALIBER END JUNE AND HAD PROB. IMMEDIATELY; CAN LOCK DOORS AND RETURN TO CAR AND DRIVER LOCK IS OPEN OR DOOR POPPED AJAR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175119December 4, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
I WAS DRIVING MY 2007 DODGE CALIBER WHEN STALLED WHILE MAKING A LEFT HAND TURN THIS HAPPENED SEVERAL TIMES ALSO THE ACCELERATOR PEDAL DOES NOT RESPOND WELL WHEN COLD. I HAD THE EMISSIONS RECALL PERFORMED AND IT HAS STALLED ONLY ONCE SINCE HAVING THAT DONE. ALSO MY FUEL MILEAGE HAS DROPPED FROM 29-30 MPG TO 25-26. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172875November 7, 2006
SEAT BELTS
DT*: THE CONTACT STATED THE REAR PASSENGER SEATBELT'S LATCH TIGHTENED AND WOULD NOT ALLOW THE OCCUPANT TO BE EXTRACTED FROM THE SEAT. THIS CAUSED MINOR BRUISING TO A CHILD. THE VEHICLE HAD THE SEATBELT REPLACED ON TWO OCCURRENCES BY A DEALER WHO DETERMINED THAT THE SEATBELT WAS DEFECTIVE AND COVERED UNDER WARRANTY. THE VEHICLE WAS BROUGHT BACK FOR A THIRD REPLACEMENT. THE SEATBELT COULD NOT BE USED AND WAS REMOVED. THE VEHICLE WAS NOT INCLUDED IN ANY RECALL DUE TO THE VIN.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10172565November 3, 2006
UNKNOWN OR OTHER, STEERING
COPY OF COMPLAINT LETTER ATTACHED: OCTOBER 25, 2006 DAIMLER CHRYSLER MOTORS CORPORATION CUSTOMER CENTER PO BOX 21-8004 AUBURN HILLS, MI 48321-8004, PURCHASE DATE: MARCH 25, 2006, DEALERSHIP NAME: MANASSAS DODGE KIA SUBARU TO WHOM IT MAY CONCERN: AFTER CONSULTING WITH MY ATTORNEY, MR. THOMAS F. HENNESSY OF VIENNA, VA, I WAS ADVISED TO MAKE ONE LAST ATTEMPT TO RECONCILE MY PROBLEMS WITH MY 2007 DODGE CALIBER BEFORE TAKING LEGAL ACTION. AS OF TODAY MY CAR HAS BEEN SEEN BY DODGE DEALERSHIPS SIX TIMES FOR THE SAME PROBLEM (SEE ATTACHED REPAIR ORDERS). THE PROBLEM I AM HAVING IS A BAD VIBRATION IN THE STEERING WHEEL ONCE I HAVE REACHED 60 MILES AN HOUR AND ABOVE. THIS PROBLEM PERSISTS 90% OF THE TIME WHEN DRIVING. I VIEW THIS AS A SERIOUS SAFETY DEFECT OR AT THE LEAST A SIGNIFICANT IMPAIRMENT. EACH TIME THE VEHICLE WAS BROUGHT INTO THE DEALERSHIP I WAS TOLD IT WAS REPAIRED OR THEY COULD NOT FIND A PROBLEM. I HAVE OWNED MANY CARS AND NEVER HAD A CAR PERFORM THIS POORLY. I KEPT BRINGING THIS CAR BACK TO THE DEALERSHIP BECAUSE I WAS CONCERNED ABOUT MY SAFETY AND STILL FEEL THIS WAY. I BOUGHT THIS VEHICLE FOR THE SLEEK STYLING AND PERFORMANCE QUALITIES. I AM VERY DISAPPOINTED. I AM NOW REQUESTING THAT YOU GET VERY MUCH INVOLVED IN THE PROBLEM BECAUSE I NO LONGER HAVE THE TIME OR THE PATIENCE TO DEAL WITH THIS ANY LONGER. I EXPECT TO HAVE A RESPONSE FROM YOU WITHIN TEN DAYS OF YOUR RECEIVING THIS LETTER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172047October 28, 2006
ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
I JUST RECENTLY PURCHASED A 2007 DODGE CALIBER. IT HAS BEEN LESS THAN 30 DAYS SINCE I HAVE HAD THE CAR. THE CAR WAS A NICE VEHICLE, UNTIL ONE DAY COMING HOME FROM HEIDELBERG, GERMANY. I WAS ON AUTOBAHN 656 BETWEEN HEIDELBERG AND MANNHEIM. I WAS IN THE LEFT LANE DRIVING ABOUT 70 K/HR. I WENT TO TURN ON MY HEADLIGHTS AND AS I DID THE ENTIRE DASHBOARD PANEL WENT BLANK. ALL METERS (ODOMETER, TACOMETER, AND SPEEDOMETER) DROPPED TO ZERO, BUT THEY QUICKLY CAME BACK ON. WHEN THEY RETURNED TO NORMAL, THE TRANSMISSION HAD SHIFTED INTO NEUTRAL, CAUSING ME TO NEARLY GET REAR-ENDED BY A CAR TRAVELING BEHIND ME. I WAS UNABLE TO SHIFT BACK INTO DRIVE. I CHANGED LANES AND GOT TO THE SHOULDER AND SHUT OFF THE CAR. WHEN I SHUT IT OFF AND LET IT SIT FOR ABOUT 5 MINUTES, I RESTARTED THE CAR AND WAS ABLE TO PUT IT BACK INTO DRIVE. BUT WHEN I HAD STARTED THE CAR, THE MALFUNCTION LIGHT HAD TURNED ON AND WOULD NOT EXTINGUISH. I WAS ABLE TO DRIVE THE CAR BACK TO MY APARTMENT AND LET IT BE PARKED. WHEN I RETURNED TO THE HOUSE, I TRIED TO RESTART IT AND THE MALFUNCTION LIGHT HAD WENT OUT. MY WIFE THEN DROVE THE CAR BACK TO THE CAR LOT ON TUESDAY MORNING. I HAD TALKED TO CUSTOMER SERVICE, A ONE [email protected], I EXPLAINED TO HIM THAT I FELT THE CAR IS AN UNSAFE CAR. YES, I UNDERSTAND THAT YOU DESERVE THE CHANCE TO FIX THE PROBLEM. BUT WHO IS TO SAY THAT THE PROBLEM WILL BE FIXED CORRECTLY AND THAT IT WON'T HAPPEN AGAIN. WHAT IF MY WIFE AND MYSELF DON'T FIND OUT THAT IT WASN'T PERFECTLY FIXED UNTIL IT'S TOO LATE. IF I'M DRIVING AND I HAVE AN ACCIDENT, DO YOU WANT TO BE THE ONE TO EXPLAIN TO MY FAMILY WHY YOU WOULD NOT TAKE MY CAR ON A RETURN BECAUSE IT'S UNSAFE? I HAVE ALWAYS PURCHASED DODGE VEHICLES. I DON'T LIKE DRIVING ANYTHING BUT A DODGE. I DON'T BLAME ANYONE AT MILIATARY CAR SALES OR EVEN DODGE. BUT I DO NOT WANT THIS UNSAFE VEHICLE. OUR LIVES HANG IN YOUR HANDS MAKE US KEEP AN UNSAFE CAR OR LET US RETURN IT TODAY 13 OCT 2007 AT 1743. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169886October 3, 2006
VISIBILITY:REAR WINDOW WIPER/WASHER, SUSPENSION:FRONT, SUSPENSION, SERVICE BRAKES, HYDRAULIC, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
MY 2007 DODGE CALIBER HAS EXPERIENCE A PULLING IN THE FRONT END THAT STARTED AFTER 3,000 MILES. THE CAR HAS BEEN AT THE SHOP 3 TIMES IN A TIME PERIOD EXPANDING APPROX. 6-12 WEEKS. THE DEALER WORKING ON THE CAR COULD NOT ACHIEVE SUCCESS AFTER THREE ATTEMPTS. THE CAR IS NOW AT ANOTHER DEALER WHO HAS HAD THE CAR OVER 48 HRS WITH NO RESPONSE TO THE FRONT END ISSUE. THE CAR NOW AT 7400 MILES AS A FRONT BRAKE "JATTER" AND IS AT THE DEALER FOR THIS AS WELL. ALSO, THE CAR'S REAR WASHER FLUID NOZZLE LEAKS AT HIGHWAY SPEED AND THE STEREO'S SOUND WILL DISTORT SUDDENLY WITHOUT WARNING. I AM BEYOND UPSET WITH HOW MUCH PROBLEMS I HAVE HAD ON A 19,000.00$ BRAND NEW AUTOMOBILE. I DO NOT WANT TO BELIEVE THAT ALL CHRYSLER VEHICLES HAVE THIS KIND OF ISSUES. I ALSO WANTED TO BELIEVE THAT MY PROBLEM WAS MINOR AND WOULD BE JUST FINE ONCE IT WAS FIXED. HOWEVER, THE PROBLEMS JUST KEEP COMING. I PURCHASED A NEW CAR IN GOOD FAITH THAT I RECEIVED DEPENDABLE TRANSPORTATION. I DON'T THINK I HAVE GOTTEN THE FAIR END OF THE DEAL. I WOULD BE A HAPPY CUSTOMER IF DAIMLER CHRYSLER REFUNDED MY MONEY ON THIS CAR. IN TRADE I WILL PURCHASE A NEW DODGE 1500 PICKUP. I FEEL LIKE IF DAIMLER CHRYSLER WILL TAKE CARE OF ME, I WILL BE A HAPPY CUSTOMER WHO WILL CONTINUE TO PURCHASE THEIR PRODUCTS. I DON'T WANT TO TAKE MY BUSINESS ELSEWHERE BUT I WILL DO WHAT IS NEEDED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169184September 25, 2006
AIR BAGS:FRONTAL
HEAD ON COLLISION IN 2007 DODGE CALIBER. AIRBAGS DID NOT DEPLOY. DRIVER FRACTURED BACK IN 2 LOCATIONS HAS ALSO INCURRED NECK AND LEG INJURIES. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10168712September 20, 2006
TIRES, SUSPENSION
I PURCHASED A 2007 DODGE CALIBER SE FROM JIM COGDILL DODGE IN KNOXVILLE TENNESSEE ON AUGUST 23RD, 2006. THIS VEHICLE HAS A VIBRATION AT 60-75 MPH. I HAVE HAD THE CAR IN THE SHOP ON THREE SEPARATE OCCASIONS AND THE SERVICE MANAGER HAS TOLD ME HE BELIEVES THAT IT IS THE TIRES; HOWEVER THEY ARE TELLING ME THAT I WOULD HAVE TO PURCHASE NEW TIRES FOR THIS VEHICLE TO FIX THE PROBLEM. I FIRST REPORTED THIS TO THE DEALER ON AUGUST 29TH, AND IT WAS TOLD TO ME THAT THE TIRES WERE OUT OF BALANCE. AFTER THEIR ATTEMPT TO BALANCE THEM I THEN DROVE THE VEHICLE AND IT STILL HAD A VIBRATION. THEY THEN TOLD ME THAT THEY WOULD ORDER ME A NEW TIRE (BECAUSE THEY BELIEVED THAT ONE OF THEM WAS BAD). WHEN THE TIRE ARRIVED I BROUGHT THE VEHICLE BACK AND THEY REPLACED THE TIRE. THIS DID NOT FIX THE PROBLEM SO THEY STARTED TAKING TIRES AND RIMS OFF OF OTHER 2007 DODGE CALIBER SE THAT THEY HAD ON THE LOT. THIS DID NOT FIX THE PROBLEM EITHER. ON FRIDAY, SEPTEMBER 1ST I LEFT THE CAR WITH GARY SERGEANT (THE SERVICE MANAGER AT JIM COGDILL DODGE) AND HE LATER CALLED AND TOLD ME THAT THEY WERE UNABLE TO FIX THE CAR BECAUSE THERE WAS NOT AN ISSUE WITH IT. HE STATED, "THIS IS A CHARACTERISTIC OF THIS PARTICULAR VEHICLE AND THE ONLY THING THAT I COULD DO WAS TO UPGRADE TO ANOTHER MODEL." HE STATED HE DROVE THREE OTHER DODGE CALIBER SE'S AND THEY ALL DID THE SAME THING. WHEN I WENT BACK TO THE DEALERSHIP THEY HAD ME DRIVE ANOTHER SE MODEL AND HE WAS CORRECT WHEN HE SAID THEY DO THE SAME THING. I THEN DROVE A SXT MODEL AND IT DID NOT. THE ONLY DIFFERENCE BETWEEN THEM WAS THE TIRES AND RIMS (AS FAR AS DRIVABLITY IS CONCERNED). I ASK HIM ABOUT UPGRADING TIRES AND RIMS AND THEY TOLD ME I WOULD NOT BE ABLE TO, I ASK ABOUT UPGRADING TO SXT MODEL AND THEY SAID I WOULD HAVE TO EAT THE LOSS BECAUSE MY CAR IS NOW CONSIDERED USED. THE FACT THAT THE SE MODEL OF CALIBER ARE ALL HAVE THIS SO CALLED CHARACTERISTIC DOES NOT MAKE IT A LEGITIMATE REASON FOR THEM NOT TO FIX THE CAR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167421September 5, 2006
ELECTRICAL SYSTEM:IGNITION
2007 DODGE CALIBER 1.8 LITER 5 SPEED STALLS AT IDLE IN TRAFFIC OR WHEN COASTING TO A STOP. WHEN THIS HAPPENS POWER STEERING AND BRAKES NO LONGER WORK. I TOOK IT TO THE DEALER AND THEY FOUND NOTHING. I ALMOST RAN INTO A WALL THE LAST TIME IT STALLED THERE IS NO WARNING, LIKE YOU SHUT OF THE KEY. IT WILL RESTART NO PROBLEM BUT THERE IS A POTENTIAL FOR A REAR END CRASH AT STOP LIGHTS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167145August 31, 2006
SERVICE BRAKES, HYDRAULIC, POWER TRAIN:AXLE ASSEMBLY
DT*: THE CONTACT STATED THE BRAKES FAILED TO RESPOND AS THE FRONT RIGHT WHEEL BEGAN TO SHAKE AND PULLED TO THE RIGHT RESULTING IN AN IMPACT TO THE CURB OF THE BRIDGE. THIS OCCURRED WHILE DRIVING AT AN UNKNOWN SPEED, IN A LIGHT RAIN. THE POLICE ARRIVED AT THE SCENE AND FILED AN ACCIDENT REPORT. THE VEHICLE WAS TOWED TO IMPOUND. THE INSURANCE COMPANY WAS NOTIFIED, HOWEVER A SERVICE MECHANIC DID NOT INSPECT THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10167046August 30, 2006
STRUCTURE
DT*: THE CONTACT STATED WHILE DRIVING 60MPH ON THE HIGHWAY, THE MANUFACTURED FLOOR BRACKETS THAT HOLD THE FLOOR MAT BECAME ENTANGLED ON THE CONTACT'S SHOELACE. THIS OCCURRED BECAUSE THE VEHICLE DID NOT COME EQUIPPED WITH FLOOR MATS. THE MANUFACTURER WAS ALERTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165639August 16, 2006
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
PASSENGER'S SIDE AIRBAG DISARMS ITSELF AT RANDOM WITH OR WITHOUT OCCUPANT IN PSGR SEAT. DEALER CHECKED AND CALIBRATED SEAT SENSOR TO NO AVAIL. DEALER REPLACED AIRBAG CONTROL MODULE (OCM) AND VEHICLE SEEMS TO BE FIXED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163968July 31, 2006
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
THE FIRST WEEK I HEARD A HARD & SOLID CLICK NOISE COMING FROM THE REAR OF THE VEHICLE 6-15-06. ON 6-18-06 WHILE IN STAND-STILL TRAFFIC THE VEHICLES OIL LIGHT LIT UP & CHIMED PRIOR TO THE ENGINE STALLING & IN NEUTRAL WITH THE CLUTCH TO THE FLOOR. ON 6-19-06 I TOOK IT IN TO THE SHOP. JOHN AND I RETURNED TO THE DEALERSHIP 6-22-06 SPOKE WITH BOB CORLETTE ABOUT THE MULTIPLE MECHANICAL FAILURES. WE WERE TOLD BY BOB THAT THERE IS NOTHING THAT THEY CAN DO. WE SPOKE WITH DAVID TINDALE (WHO PROVIDED THE OWNERS MANUAL) & WHO REASSURED BOTH OF US THAT THE PROBLEMS WOULD EITHER BE FIXED OR IF THEY COULDN'T BE FIXED THAT THEY WOULD BE ABLE TO ENACT THE LEMON LAW & REPLACE THIS CAR WITH A NEW ONE. I DROPPED THE VEHICLE OFF THE FOLLOWING WEEK 6-26-06, LEN THOMAS SAID THE STALLING PROBLEM COULD NOT BE DUPLICATED. SINCE PICKING UP MY VEHICLE, OVER THE LAST 2 WEEKS THE VEHICLE HAS STILL STALLED AT LEAST 8-10 TIMES. I RECEIVED A CALL FROM LORI AT THE DEALERSHIP ON A FOLLOW UP TO MY SERVICE WHERE SHE STATED SHE TOO HEARD THE CLICKING NOISE SINCE SHE DROVE THE VEHICLE. SHE ALSO STATED THAT THE VEHICLE STALLED ON HER WHILE AT A RED LIGHT, BUT WROTE IT OFF TO POSSIBLY HER ERROR AND SO THIS WAS NOT DOCUMENTED TO SERVICE. ON 7-12-06 W/ LEN THOMAS & DAVID TINDALE TO PLEASE CALL ME BACK IN REFERENCE TO WHAT LORI STATED ABOUT THE STALLING PROBLEM. I CALLED AND SP/ W DAVID TINDALE & LEN THOMAS ABOUT THESE MECHANICAL ISSUES 7-13-06. I ALSO FOLLOWED UP W/ A CHRYSLER CUSTOMER ASSISTANCE REQUEST 7-13-06 FILE NUMBER 15156132. LEN THOMAS CALLED AFTER SPEAKING WITH CHRYSLER ABOUT THE PROBLEMS AND FOUND THAT THERE WERE 4 OTHER 2007 DODGE CALIBERS IN THE US THAT HAVE BEEN EXHIBITING THE SAME STALLING PROBLEMS. FURTHERMORE, WHILE SITTING IDLE IN TRAFFIC MY SPEEDOMETER DISPLAY RACES UP TO 20 MPH AND BACK TO 0 AND RACES TO 40 MPH AND BACK TO 0. THIS HAS NOW OCCURRED APPROX. 6 TIMES IN THE PAST FEW WEEKS. I REPORTED THIS NEW MECHANICAL FAILURE TO LEN THOMAS 7-20-06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163914July 30, 2006
ENGINE AND ENGINE COOLING
WHILE ACCELERATING I WAS HEARING A RATTLING NOISE IN THE ENGINE OF THE CAR. THERE ALSO WAS A RECALL ON THE CAR REGARDING A FAULTY PCM WHICH IS SUPPOSED TO DETECT AN ENGINE THERMOSTAT MALFUNCTION. I TOOK MY CAR INTO THE DEALERSHIP FOR THE RECALL, AND THEY LOOKED AT MY ENGINE AND FIXED THE RATTLE WHICH THEY TOLD ME WAS DUE TO THE PCM NEEDING TO BE RESET....I READ ANOTHER COMPLAINT ABOUT THE ENGINE RATTLE AND THOUGHT I WOULD PUT MINE IN SO THE PERSON COULD READ THIS AND NOW THAT THE RATTLE IS ACTUALLY SOMETHING DUE TO THE RECALL AND NOT THE TYPE OF GASOLINE THEY WERE USING AS THEY WERE TOLD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162559July 17, 2006
POWER TRAIN
IT IS ABOUT DODGE CALIBER SXT 2007 SPORTS I, THE UNDERSIGNED,GIVE YOU THIS WRITTEN INFORMATION THAT I HAVE LEASED THE NEW LATEST MODEL TEMPTED BY ADVERTISEMENT AND IN ORDER TO BUY A SAFE VEHICLE. BEFORE I WENT FOR MY FIRST OIL CHANGE I ALREADY POSTED MY FEEDBACK OPINION ONLINE TO THE DODGE COMPANY. I COMPLAINED ABOUT A METALLIC CRACKING SOUND THAT WAS COMING FROM THE ENGINE WHICH IS A STRANGE PHENOMENON IN A NEW VEHICLE. WHEN I APPROACHED THE DEALER FOR THE FIRST OIL CHANGE, IT TOOK LONGER TIME TO DO THE OIL CHANGE SERVICE. UPON INQUIRING FOR THE CAUSE, THE TECHNICIAN INFORMED ME THAT SOME VITAL PARTS OF THE POWERTRAIN HAS BEEN RECALLED FROM DODGE AND IS BEING REPLACED SO IT WILL TAKE A LONG TIME TO DO THAT. I LEFT THE VEHICLE WITH YOU ON FRIDAY 14, JULY, TO FIND OUT WHAT IS THIS ALL ABOUT. IF IT IS A POWERTRAIN RECALL ISSUE OR ANY PARTS RELATED TO MOTOR VEHICLE SAFETY STANDARD ISSUES - I FEEL THAT THIS MODEL IS NOT SAFE AND DOSE NOT COMPLY WITH THE NATIONAL TRAFFIC AND MOTOR VEHICLE SAFETY ACT. MORE OVER NEITHER DODGE COMPANY NOR YOU NOTIFIED ME ANY POTENTIAL MANUFACTURING DEFECTS OR ERRORS UNTIL JULY 14, 2006. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160959June 28, 2006
ENGINE AND ENGINE COOLING:ENGINE
DT*: THE CONTACT STATED THE CHECK ENGINE LIGHT ILLUMINATED IN THE VEHICLE. ONCE THE GAS PEDAL WAS DEPRESSED, THE VEHICLE WOULD NOT ACCELERATE PROPERLY CAUSING THE VEHICLE TO DRIVE SLOWLY. ON ANOTHER OCCASION WHILE PULLING OUT OF THE PARKING LOT AT WORK, THE VEHICLE TOTALLY FAILED TO ACCELERATE AND HAD TO BE TOWED TO THE DEALERSHIP. THE DEALERSHIP DETERMINED THE CAM SPEED SENSOR WAS BAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157392May 11, 2006
ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM
AT 200 MILES, MY CAR'S ENGINE STARTED TO RATTLE AND MY POWER LOCK HAD A SHORT. I CALLED AND CALLED THE DEALERSHIP UNTIL 1000 MILES LATER THEY CHECKED THE PROBLEM. THEY GAVE ME AN EXCUSE FOR THE MOTOR RATTLING WAS THAT THERE WAS SUCH THING AS WINTER AND SUMMER FUEL AND THAT I SHOULD CHANGE GASOLINE STATIONS AND BRANDS TO SEE IF THAT WOULD CORRECT THE PROBLEM. I FOLLOWED THEIR INSTRUCTIONS AND WENT PRACTICALLY ALL OVER TOWN GASHING UP. I JUST HAD IT CHECKED AGAIN AT 1527 MILES, THE NOISE GOT WORST. THE MOTOR RATTLES WHEN I ACCELERATE AND WHEN IT ALSO REACHES THE REGULAR TEMPERATURE. IN THE MORNING WHEN MY ENGINE IS STILL COLD IT DOESN'T RATTLE BUT AS SOON AS IT REACHES THE REGULAR TEMPERATURE IT STARTS RATTLING. MY MOTOR RATTLES A LOT WORST. YESTERDAY AT 1430 MILES AS I WAS WAITING FOR THE LIGHT TO TURN GREEN, MY CAR WAS GOING TO STALL. MY RPM GAUGE WENT DOWN AND THEN WENT BACK UP. I GOT THE SAME EXCUSE ONCE AGAIN THAT IT WAS THE TYPE OF FUEL AND THAT THERE EXISTED NO REPAIR FOR THIS PROBLEM. THE SERVICE MANAGER SAID "THE CAR IS WORKING THE WAY IT WAS DESIGNED" AND "IT IS ALL THROUGH COMPUTERS NOW, DODGE FIXES THE PROBLEMS AND SENDS US THE SOFTWARE AND WE HOOK UP TO YOUR CAR. IN THE MEAN TIME, THERE IS NO REPAIR AVAILABLE AND IT WILL EVENTUALLY GET REPAIRED". THE ONLY THING THEY DID WAS ADD A MOPAR FUEL ADDITIVE BUT I STILL HEAR THE NOISE. I HAVE USED REGULAR, MID-GRADE, AND PREMIUM AND USED DIFFERENT STATIONS AND FUEL COMPANIES AND THE PROBLEM STILL EXISTS. THE RATTLING IS SO BAD THAT NOT EVEN WITH THE AC FULL BLAST CAN YOU TUNE IT OUT. AS FAR AS THE POWER LOCK IS CONCERNED IT WAS REPAIRED, THEY SAID IT HAD A SHORT. THE BAD THING IS THAT THERE ARE NO OTHER POWER LOCKS BUT THE ONLY ONE ON THE DRIVER SIDE. AS FAR AS SAFETY IS CONCERNED,YOU ARE UNABLE TO OPEN THE REAR PASSENGER DOORS OR THE REAR DOOR, AS THEY HAVE NO POWER LOCKS YOU HAVE TO DO THIS MANUALLY. I HAD TO TEACH MY CHILD TO PULL ON THE LOCK IN ORDER TO OPEN THE DOOR IN THE MEAN TIME THIS GOT FIXED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153926March 28, 2006
AIR BAGS
DT*: THE CONTACT STATED WHILE DRIVING 43MPH, THE VEHICLE WAS STRUCK IN THE LEFT FRONT END WHICH CAUSED THE VEHICLE TO ROLLOVER TWICE AND THE AIRBAGS DID NOT DEPLOY. THERE WAS NO PRE-BRAKING PRIOR TO IMPACT. ALTHOUGH THE OCCUPANTS WERE WEARING SEATBELTS, MINOR INJURIES WERE SUSTAINED. THE POLICE WERE ON THE SCENE AND A REPORT WAS TAKEN. DUE TO THE EXTENSIVE DAMAGE, THE VEHICLE WAS TOWED TO A SALVAGE YARD TO AWAIT INSPECTION BY THE INSURANCE ADJUSTOR.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0

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