Chrysler Concorde Complaints

2,216 consumer complaints on file.

#9005443February 26, 2002
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
PASSENGER DOOR LOCK STOPPED WORKING. ONLY ABLE TO OPEN THE DOOR MANNUALLY INSIDE BY FLICKING THE LOCK UP OR WITH MY KEY OUTSIDE BY UNLOCKING IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004455February 25, 2002
STRUCTURE:FRAME AND MEMBERS
VEHICLE BECOMES VERY DIFFICULT TO CONTROL WHEN IT IS VERY WINDY OUTSIDE. THIS CAUSES BODY OF VEHICLE TO SWAY FROM ONE SIDE TO ANOTHER. HAVE TAKEN TO DEALER AND INFORMED NOTHING WAS WRONG. *AK CONSUMER STATES VEHICLE SWAYS BADLY IF THE ROAD IS A LITTLE ROUGH. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#564433February 21, 2002
SUSPENSION
ON SEVERAL OCCASIONS, VEHICLE EXHIBITS AN INTERMITTENT SHUDDER CONDITION WHEN DRIVING BETWEEN 10 - 20 MPH, MANUFACTURER NOTIFIED. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004298February 20, 2002
SUSPENSION
THERE IS A RATTLING AND A WOBBLING SENSATION COMING FROM FRONT RIGHT REAR OF VEHICLE AT 5 MPH. DRIVER HAD VEHICLE TOWED TO DEALER, AND THEY STATED THAT SUSPENSION BRACKET HAD FAILED. CAUSE WAS UNKNOWN. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8003971February 12, 2002
SEATS:FRONT ASSEMBLY:RECLINER
WHILE DRIVING 10-15 MPH DRIVER SEATBACK COLLAPSED, VEHICLE HAS NOT BEEN TAKEN TO DEALERSHIP YET. NO INJURIES.*AK CONSUMER STATED THAT THE DEALER REFUSED TO REPAIR THIS AS A SAFETY ITEM, REGARDLESS OF MILEAGE THIS WAS A MALFUNCTION OR FAILURE OF EQUIPMENT. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#564318February 11, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
VEHICLE IS MISFIRING, DEALER WILL NOT REPLACE OR REPAIR THE POWERTRAIN CONTROL MODULE (PCM), EVEN THOUGH THE PCM SHOULD BE COVERED UNDER WARRANTY. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757861February 6, 2002
CHILD SEAT:SHELL:BOOSTER
BOOSTER SEAT TETHER STRAP ANCHOR WAS INSTALLED TO THE LEFT OF THE "THIRD" LIGHT LOCATED IN THE MIDDLE OF THE DECK LID - BY THE DEALER I BOUGHT THE CAR FROM - YESTERDAY, 2/5/02. THIS WOULD CAUSE THE BOOSTER SEAT TETHER STRAP TO REST AT AN ANGLE WHEN HOOKED TO THE ANCHOR. DEALER SAYS THE ANCHOR WAS INSTALLED WHERE CHRYSLER INSTRUCTED THEM. CONTACTED CHRYSLER AND THEY REFERRED ME BACK TO THE DEALER AND SUGGESTED I GET A SECOND OPINION FROM ANOTHER CHRYSLER DEALER. CONTACTED NHTSA REP. AND HE SAID THAT THE TETHER STRAP ANCHOR SHOULD BE INSTALLED DIRECTLY BEHIND THE BOOSTER SEAT SO THAT THE TETHER STRAP RESTS IN A STRAIGHT LINE. HELP! I'M GETTING THE RUNAROUND AND ALL I WANT TO DO IS ENSURE I'VE MET ALL THE SAFETY REQUIREMENTS FOR MY DAUGHTER SHOULD WE EVER GET IN AN ACCIDENT. THE TETHER STRAP ANCHOR IS STILL INSTALLED - AT AN ANGLE TO THE BOOSTER SEAT AND I WILL LEAVE IT THAT WAY AS PROOF UNTIL SOMEONE CONTACTS ME WITH INSTRUCTIONS/CONTACTS OF WHAT I SHOULD DO NEXT. RIGHT NOW MY DAUGHTER IS STILL USING THE HARNESS WITHIN HER BOOSTER SEAT SO WE HAVE TIME UNTIL SHE REACHES A POINT WHERE THE TETHER STRAP IS ABSOLUTELY NECESSARY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757812February 5, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8003175January 30, 2002
STEERING:GEAR BOX (OTHER THAN RACK AND PINION), STEERING:LINKAGES
BOLTS TO GEAR BOX/ TIE ROD KEEP SHEARING OFF. HAD BEEN REPLACED THREE TIMES. DEALER NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757531January 30, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
SENSOR ON AUTOMATIC TRANSMISSION FAILED FOR SECOND TIME. IN EACH CASE, WHILE AT SPEEDS IN EXCESS OF 40 MPH, CAR DOWNSHIFTED HARD AND IN MOST RECENT EPISODE, STALLED IN TRAFFIC. FIRST REPLACEMENT OF SENSOR COVERED UNDER WARRANTY ON 9/5/00 AT 23,885 MILES. PART REPLACED WAS 4800878. SECOND INCIDENT TOOK PLACE ON 1/25/02 AT 45,910 MILES. PART REPLACED SHOWN AS 4800879 BUT SERVICE MANAGER AT DEALERSHIP (EDDIE ACCARDI, POMPANO BEACH, FL) INDICATED HE REPLACED BOTH AN INPUT AND OUTPUT SENSORS (THIS IS NOT REFLECTED ON MY INVOICE HOWEVER). IN EACH CASE, FAILURE CAME ON WITH OUT ANY WARNING. CAR IS DRIVEN BY MY WIFE (56 YEARS OLD) WHO IS AN ADEQUATE OPERATOR. SHE SAYS IN MOST RECENT INCIDENT, WHEN CAR DOWNSHIFTED HARD, IT ALSO STALLED IN TRAFFIC. SHE HAD SOME DIFFICULTY RESTARTING THE ENGINE, THEN PULLED THE CAR TO THE SIDE OF THE ROAD AND CALLED ME. I DROVE THE VEHICLE TO THE DEALERSHIP AT ABOUT 30 MPH AND 4000 RPM. CHECK ENGINE LIGHT CAME ON, SPEEDOMETER DID NOT OPERATE. WOULD NOT SHIFT TO NEXT HIGHER GEAR. VEHICLE STALLED EACH TIME I STOPPED FOR TRAFFIC LIGHT. ATTEMPTS TO DISCUSS THIS WITH CHRYSLER CUSTOMER SERVICE AND SERVICE MANGER AT ACCARDI DID NOT RECEIVE WHAT I CONSIDER, A SERIOUS CONCERN FOR THE POTENTIAL GRAVITY OF SUCH A LOSS OF POWER ON THE HIGHWAY. IN FACT, A "MANAGER" THERE TOLD MY WIFE AND I THAT THESE THINGS HAPPEN, WILL HAPPEN AGAIN AND IF PEOPLE DIE, WELL THAT'S WHY CHRYSLER KEEPS A TEAM OF LAWYERS WORKING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8003084January 29, 2002
VEHICLE SPEED CONTROL, AIR BAGS:FRONTAL, AIR BAGS, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
VEHICLE SUDDENLY ACCELERATED AFTER APPLYING BRAKES, AFTER SHIFTING FROM REVERSE TO DRIVE VEHICLE TOOK OFF AND RAN INTO SEVERAL TREES/ A CONCRETE WALL, AND TWO OTHER TREES BEFORE STOPPING. DEALER AND MANUFACTURER WERE NOTIFIED. *AK CONSUMER STATED VEHICLE WAS TOTALLED, ALSO AIRBAGS DID NOT DEPLOY.*SLC
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8002766January 24, 2002
TIRES:TREAD/BELT
LIFELINER STE, P205/70R15, DOT UTYTC4L418, REPLACEMENT EQUIPMENT WITH 28000 MILES ON A 1993, CHRYSLER, CONCORDE.TREAD SEPARATION ON FRONT AND REAR PASSENGER SIDE TIRES WHILE VEHICLE WAS PARKED.*AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757262January 23, 2002
ELECTRICAL SYSTEM:IGNITION
WHEN DRIVING ON HIGHWAY AND NOW BACK ROADS, CAR WILL STALL WITHOUT WARNING. NO NOISE, SOUND, OR SMOKE. LOSE ALL POWER. VERY DANGEROUS CONDITION BECAUSE I MUST PULL OVER IMMEDIATELY. I LOSE ALL ENGINE POWER AND CAR WILL NOT RESTART. TOOK CAR TO MY OWN MECHANIC AND TWO "FIVE STAR" CHRYSLER DEALERS. NOBODY CAN FIGURE OUT WHAT IS WRONG. DEALERS TOUT THE EXPERTISE OF THEIR FACTORY-TRAINED TECHNICIANS. THEIR ABLE-BODIED MECHANICS RAN THOROUGH DIAGNOSTICS AND ASSURED ME THEY TESTED EVERY PART THEY COULD THINK OF. ONE DEALER EVEN CALLED CHRYSLER DIRECTLY FOR ASSISTANCE. NOTHING SHOWS UP ON DEALERS' DIAGNOSTIC EQUIPMENT. MY ON-BOARD COMPUTER IS NOT CODING ANY MALFUNCTIONS. MY CAR HAS LEFT ME STRANDED ON THE HIGHWAY 3 TIMES AT NIGHT AND TWO ADDITIONAL TIMES ON BACK ROADS. THIS PROBLEM OCCURRS WITHOUT WARNING AND IT COULD HAPPEN ANYWHERE, INCLUDING A BUSY INTERSECTION. I SEEM TO HAVE A VEHICLE WITH AN INHERENT, DEFECTIVE FLAW THAT THE BEST CHRYSLER MECHANICS WITH THE BEST TRAINING AND DIAGOSTIC EQUIPMENT CANNOT FIND. THIS IS AN EXPENSIVE AND, MORE IMPORTANTLY, A DANGEROUS PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756986January 17, 2002
STEERING:RACK AND PINION
STEERING RACK AND PINION BEGAN MAKING LOUD POP AND/OR CREAKING NOISE WHEN TURNING STEERING WHEEL RIGHT OR LEFT WHEN VEHICLE IS COLD (<30 DEGREES F). LATER THE SAME WEEK, AFTER STARTING COLD CAR IN PARKING LOT, PULLED OUT OF PARKING SPACE AND LOST POWER ASSIST IN STEERING - WITH POWER STEERING DRIVE BELT SCREACHING. NARROWLY MISSED COLLISION WITH PARKED CAR. AFTER ENGINE IS WARMED UP 2 OR MORE MINUTES, STEERING SEEMS TO FUNCTION NORMALLY. DEALER EVALUATION SAYS REPLACE RACK AND PINION STEERING GEAR AT COST OF $1868. TSB HAS BEEN ISSUED FOR THIS DEFECT. DEALER INDICATES THAT EARLIER MODEL YEARS (93-95) HAD BUSHING REPLACEMENT KIT FOR ABOUT $15, BUT '96 MODEL REQUIRES REPLACEMENT OF STEERING GEAR AT $1500 PARTS COST. TWO MONTHS AGO HAD LOOSE TIE ROD REPLACED - WHICH MIGHT BE RELATED. I WILL NOT DRIVE CAR WITH THIS CONDITION - FEARING STEERING FAILURE. BUT CANNOT SPEND $1800 TO FIX - NO AFTERMARKET STEERING GEAR IS AVAILABLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8002267January 16, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, UNKNOWN OR OTHER, SUSPENSION:FRONT, VEHICLE SPEED CONTROL
WHEN PUTTING GEAR LEVER INTO DRIVE THE ENGINE REVS, AND THE TRANSMISSION WILL NOT COME OUT OF FIRST GEAR, VEHICLE WILL NOT DRIVE PROPERLY ANYMORE.*AK CONSUMER STATES ENGINE LIGHT COMES ON AND VEHICLE SHAKES LIKE IT IS GOING TO COME APART. *YD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8002111January 14, 2002
SEATS:FRONT ASSEMBLY:RECLINER
DRIVER'S SIDE SEATBACK BROKE WHILE DRIVING. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756781January 13, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, VEHICLE SPEED CONTROL
I PUT CAR IN REVERSE IN PARKING LOT AND IT LUNGED FORWARD AT FULL THROTTLE WITH TIRES SMOKING, SIDESWIPPING ONE VEHICLE AND PUSHED PARKED 2ND VEHICLE 30 FT INTO PARKING LOT ISLE. MY FOOT NEVER LEFT THE BRAKE PEDAL (USED TO SHIFT), AND BRAKES WERE USELESS IN TRYING TO STOP THE CAR. AFTER HITTING THE SECOND CAR (TOTALLING IT) GOT CAR STOPPED BY SLAMMING GEAR SHIFT LEVER INTO PARK. THIS IS THE 3RD INSTANCE OF THIS HAPPENING IN THE MILWAUKEE AREA THAT IS KNOWN TO US. SUBSTANCIAL INJURIES WERE INCURRED IN SECOND INSTANCE WHERE CAR WHEN THROUGH GARAGE DOOR WITH SEVERE FACIAL INJURIES. THE 3RD CAR WENT THROUGH A WINDOW OF A BUSINESS. ALL 3 WERE 1999 CHRYSLER PRODUCTS. CHRYSLER REFUSES TO ACCEPT ANY BLAME FOR THE ACCIDENT AND SENT US A FORM LETTER SAYING THE CAR WAS OKAY WHEN IT LEFT THE FACTORY. OUR CAR WAS A CHRYSLER CONCORDE LXI, THE 2ND A CHRYSLER LHS, AND THE 3RD A DODGE NEON.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8002067January 11, 2002
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
RECALL 98V184000; THERE WAS A STRONG FUEL SMELL IN CAR, IT WAS SO STRONG ONE COULD HARDLY DRIVE WITHOUT ROLLING WINDOWS DOWN. CONSUMER FELT RECALL RELATEED TO THE PROBLEM. CONSUMER VEHICLE WAS NOT INCLUDED IN RECALL. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8001531January 4, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
CLAMPS ON TRANSMISSION HOSE THAT CONNECTS TO THE RADIATOR IS LEAKING TRANSMISSION FLUID ONTO THE FRONT BRAKES DISCS. CONSUMER FOUND OUT ABOUT THE PROBLEM WHEN TRYING TO PUT VEHICLE IN REVERSE, AND THE VEHICLE WOULD NOT MOVE . CONTACTED DEALER, AND DEALER STATED THAT THEY WERE AWARE OF PROBLEM, AND THAT CLAMPS HAVE BEEN REDESIGNED FOR NEWER MODELS. BUT, THERE WAS NOTHING THAT THEY COULD DO. PLEASE GIVE ANY FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8001537January 4, 2002
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
VEHICLE WAS SERVICED FOR RECALL CAMPAIGN 98V184000 ON JULY 22, 1999 WITHN 74,000 MILES ON VEHICLE. CONSUMER LATER SMELLED GASOLINE ODORS COMING FROM VEHICLE, AND HAS EXPERIENCED POOR FUEL ECONOMY MILEAGE WITH 102,000 MILES ON VEHICLE. A PRIVATE MECHANIC EXAMINED VEHICLE, AND DETERMINED THAT FUEL RAIL O-RINGS WERE CAUSE OF PROBLEM, AND WERE NEVER REPLACED BY DEALERSHIP UNDER THE RECALL. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chrysler Concorde