Chrysler Concorde Complaints

2,216 consumer complaints on file.

#10027068August 22, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
THE DEALER REPLACED THE OXYGEN SENSOR EIGHT TIMES SINCE THE VEHICLE WAS BRAND NEW. *AK THE PART NEEDED TO BE REPLACED AGAIN, HOWEVER THE MANUFACTURER REFUSED ASSISTANCE. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033230August 21, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
LEFT FRONT LOWER BALL JOINT FAILED (CRACKED IN HALF), CAUSING FRONT WHEEL TO SEPARATE FROM LOWER CONTROL ARM RESULTING IN LOSS OF STEERING CONTROL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033032August 18, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
FOR ABOUT A YEAR THE RIGHT REAR PASSENGER DOOR HAS HAD A LOUD SQUEALING SOUND WHEN IT ATTEMPTS TO AUTO LOCK EITHER BY USING THE REMOTE, INTERNAL BUTTON, OR THE SPEED SENSOR. BY READING THE OTHER COMPLAINTS ON THIS SITE, I SEE THAT MY PROBLEM IS EXACTLY THE SAME AS THE OTHERS HAVE DISCRIBED. ADDITIONALLY, THE DOOR CANNOT BE UNLOCKED UNLESS YOU PRESS THE UNLOCK BUTTON AND THEN PULL THE LOCK UP. THIS COULD BE A VERY BAD SITUATION IF SOMEONE WERE TRAPPED INSIDE AFTER AN ACCIDENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031142August 9, 2003
STEERING:RACK AND PINION, STEERING:LINKAGES:TIE ROD ASSEMBLY, ENGINE AND ENGINE COOLING:ENGINE, SERVICE BRAKES, AIR:ANTILOCK
STEERING IS VERY BAD. PULLS TO THE LEFT. RACK AND PINION BUSHINGS BAD, AS WELL AS A TIE ROD. USUALLY MAKES A POPPING NOISE WHEN TURNING. ENGINE COOLING SYSTEM HAS MALFUNCTIONED. CONTINUES TO OVERHEAT. REPLACED WATER PUMP TWICE AS WELL AS THERMOSTAT. ABS LIGHT CONTINUES TO COME ON. BRAKES ARE VERY BAD. I'VE REPLACED THEM NUMEROUS TIMES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031051August 8, 2003
ENGINE AND ENGINE COOLING:ENGINE
2001 CHRYSLER CONCORDE WITH APPROXIMATELY 22,000 MILES. THE ENGINE SIEZE AND CEASED TO FUNCTION WHILE I WAS DRIVING WITH MY THREE CHILDREN DOWN INTERSTATE HYW. I HAD VERY LITTLWE CONTROL OVER MY VEHICLE WHEN THIS OCCURRED. THE ENGINE HAS ALWAYS GOTTEN EXTREMELY HOT DURING USE EVEN ON SHORT TRIPS. CHRYSLER HAS TOLD ME THAT I DID NOT CHANGE THE OIL FRQUENTLY ENOUGH WHICH CAUSED THE ENGINE FAILURE. I THINK SOMETHING IS INHERINTLY WRONG WITH THE ENGINE AS IT GETS EXTREMELY HOT EVEN AFTER SHORT TRIPS. IN FACT, THE HOOD OF THE CAR GETS SO HOT IT CAN ACTUALLY BURN YOU WHEN YOU TOUCH IT. I HAVE SINCE LEARNED THAT THIS PROBLEM OCCURS WITH MANY CHRYSLER CONCORDES AND CHRYSLER OBVIOUSLY KNOWS A PROBLEM EXISTS THAT COULD ENDANGER THE LIVES OF CONSUMERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10027177August 7, 2003
SEATS:FRONT ASSEMBLY:RECLINER
IN MAY 2003, THE CONSUMER MADE AN APPOINTMENT WITH THE DEALER FOR RECALL # 03V035000 REPAIRS CONCERNING SEAT BACK RECLINING BOLT. UPON ARRIVING FOR THE APPOINTMENT DEALER STATED THERE WERE NO PARTS AVAILABLE. CONSUMER HAS NOT RECEIVED A CALL FROM THE DEALER STATING WHEN THE PARTS WOULD BE AVAILABLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032133August 5, 2003
ENGINE AND ENGINE COOLING:ENGINE
CONSUMER STATED WHILE DRIVING HEARD SOME ENGINE NOISE. PULLED OFF THE ROAD, AND ENGINE DIED COMPLETELY. DEALER NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026924August 1, 2003
ENGINE AND ENGINE COOLING:ENGINE
GOING 70 MPH ON A FREEWAY CAR AND STEERING WHEEL BEGAN TO VIBRATE VIOLENTLY. HEARD CLANKING NOISE EXIT THE FREEWAY. VALVE HEAD WAS ALMOST BROKEN THROUGH DUE TO ROCKER ARM SHAFT MOUNTING BOSS BREAKING. HAD TO RECEIVE ROADSIDE ASSISTANT. CHRYSLER WAS AWARE OF THE PROBLEM AND ISSUED A SERVICE BULLETIN TO MACHINE SHOPS ABOUT WHAT TO DO. THE BOLTS HAD TO REPLACED. *AK *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026976August 1, 2003
STRUCTURE:BODY:HOOD
THE PLASTIC PIECE ON THE HOOD BLEW OFF WHILE DRIVING 60 MPH ON THE HIGHWAY. THE MANUFACTURER STATED THAT SEVERAL OTHER VEHICLES EXPERIENCED THE SAME PROBLEM, AND THE PART #4805701-AB WAS ON BACK ORDER. *AK *TS *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031530July 30, 2003
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
IN JUNE 2002, WHILE DRIVING THE ACCELERATOR PEDAL WAS STUCK. THE VEHICLE ACCELERATED UP TO 120 MPH AND THE DRIVER LOST CONTROL FOR A FEW MINUTES. THE DRIVER WAS ABLE TO REGAIN CONTROL AND STOP THE VEHICLE BY TAKING THE KEY OUT OF THE IGNITION AND APPLY PRESSURE TO THE BRAKE PEDAL. THE CONSUMER REPORTED THIS INCIDENT TO THE MANUFACTURER. PLEASE PROVIDE DETAILS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030367July 29, 2003
SERVICE BRAKES, AIR:ANTILOCK
AS I WAS TRAVELING DOWN A COUNTRY ROAD, GOING INTO TOWN, I FORGOT SOMETHING I NEEDED AT HOME. I ATTEMPTED TO STOP, TO TURN AROUND BY PUTTING MY FOOT ON THE BRAKE PEDAL. THE PEDAL WENT TO THE FLOOR AND NOTHING HAPPENED. LUCKILY THERE WAS NO OTHER TRAFFIC AND I WAS ABLE TO COAST ALONG THE SIDE OF THE ROAD UNTIL I STOPPED. IF THIS HAD HAPENED IN TOWN WHO KNOWS THE NUMBER OF PEOLPLE WHO MIGHT HAVE BEEN INJURED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031414July 29, 2003
ENGINE AND ENGINE COOLING:ENGINE
CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED AND WITH NO WARNING VEHICLE WILL SHUT OFF, CAUSING CONSUMER TO PULL OVER.IT WILL BE HARD TO GET THE VEHICLE BACK STARTED.DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030217July 28, 2003
VEHICLE SPEED CONTROL
CONSUMER STATES THAT THE VEHICLE WOULD ACCELERATE WITHOUT WARNING. DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030286July 28, 2003
ENGINE AND ENGINE COOLING:ENGINE
MOTOR IN 2000 CHRYSLER CONCORDE STOPPED RUNNING. WAS TOLD BY MACHENIC ENGINE FAILURE DUE TO ENGINE OIL FORMING INTO SLUDGE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030187July 25, 2003
STEERING:RACK AND PINION
VEHICLE IS VERY DIFFICULT TO STEER, IT WILL CONTINUOUSLY PULL TO THE LEFT/RIGHT. DEALERSHIP INDICATED THAT RACK AND PINION STEERING WAS COMING APART AT THE MOUNT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028934July 23, 2003
EQUIPMENT
RADIO (AM SIDE) DOES NOT RECEIVE ANY SIGNALS , ONLY A HUMMING NOISE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029048July 23, 2003
STEERING
TEXT OF MESSAGE SENT TO [email protected] WED., 7-23-2003. MY ELDERLY FATHER HAS A 1996 CHRYSLER CONCORDE FOR WHICH HE CURRENTLY HAS A STEERING PROBLEM. THE SERVICING DEALERSHIP IN COATS, NC HAS ADVISED THAT IT HAS A GOOD IDEA THAT IT MAY BE DEFECTIVE OR MISSING BUSHINGS, LOOSE STEERING GEAR BOLTS, OR OTHER COMMONLY KNOWN PROBLEMS. THEY FURTHER ADVISED THAT THE VEHICLE IS SAFE TO OPERATE UNTIL THEY CAN LOOK AT IT NEXT WEEK. I AM ASTOUNDED THAT THERE ARE NO RECALLS IN EFFECT FOR THIS SUBJECT. IT TOOK A SOLID HOUR FOR ME TO CUT / PASTE THE ATTACHED. THIS IS AN EXTRACT FROM YOUR RECORDS - VIVID DESCRIPTIONS WARNING OF SAFETY CONCERNS FROM CUSTOMERS. WHAT WILL IT TAKE TO REACH CHRYSLER CORPORATION'S SENSE OF CONCERN AND DUTY TOWARD THIS MATTER. WHAT IS YOUR RESPONSIBILITY TOWARD THIS MATTER? YOUR WEBSITE CITES THE FOLLOWING: "IF A SAFETY-RELATED DEFECT EXISTS IN A MOTOR VEHICLE OR ITEM OF MOTOR VEHICLE EQUIPMENT, THE MANUFACTURER MUST FIX IT AT NO COST TO THE OWNER. YOUR COMPLAINT IS THE FIRST STEP IN THE PROCESS." THE "NEXT STEP" HAS ALREADY BEEN TAKEN, AND INVESTIGATIONS #EA99031 OCT 29, 1999 AND PE99044 SEP 13, 2001 CLOSED WITH NO ASSUMPTION OF ACCOUNTABILITY BY CHRYSLER, AND NO RECALL MANDATED FOR SAFETY ISSUES. CHRYSLER OWES THIS "WELL KNOWN" PROBLEM'S FIX TO MY FATHER AT NO CHARGE. I WILL NOT STAND BY AND SEE HIM TAKEN FOR SEVERAL HUNDRED OR THOUSANDS OF DOLLARS. IT IS APPARENT THAT THIS ONE HAS SLIPPED THROUGH THE CRACKS, WAS NOT PROPERLY INVESTIGATED BY YOUR ENGINEERING DEPARTMENT, OR WAS SET ASIDE PREMATURELY.HOW MANY COMPLAINTS WILL IT TAKE?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028856July 22, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
I WAS READING THE NEWS AND FOUND THE ARTICLE ABOUT A PROBE BEING BROADENED ON THE DODGE DURANGO TO COVER THE CHRYSLER SEBRING ALSO. I WAS WANTING TO MAKE A COMPLAINT OR BRING TO YOUR ATTENTION THAT I HAVE A 1998 CONCORDE LXI AND THIS SAME THING WHERE THE CAR CAN BE SHIFTED OUT OF PARK WITHOUT A KEY IN THE IGNITION. THIS HAS HAPPENED SEVERAL TIMES, LUCKILY IT HAS NEVER CAUSED ANY SERIOUS INJURY BESIDES A TWISTED ANKLE OR TWO. IT IS A RATHER SERIOUS PROBLEM THOUGH. I DO NOT EVEN NEED TO HAVE MY FOOT ON THE BRAKE TO SHIFT IT OUT OF PARK WITH OR WITHOUT THE KEY ON. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029607July 17, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, SEATS:FRONT ASSEMBLY:RECLINER
PASSENGER DOOR WAS REPAIRED AT NO COST TO THE CONSUMER, HOWEVER IT NEVER WORKED CORRECTLY. THE CONSUMER DECIDED NOT TO GET THE RECALL WORK DONE, BECAUSE THE DEALER INFORMED HIM, THE SEAT WAS BROKEN UNDERNEATH THE SEAT AND THE PART WAS NOT IN STOCK AND IF THE RECALL WAS DONE WITH THE SEAT BROKEN,THE SEAT WOULD STAY IN ONE POSITION. THE CONSUMER WAS TOLD THE VEHICLE NEEDED A TUNE, HOWEVER THE CONSUMER DISAGREED THAT A TUNE- UP WAS NEEDED WITH SUCH LOW MILEAGE. *MR *PH *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026101July 15, 2003
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
WHEN DRIVING MY 1996 CHRYSLER CONCORDE, I NOTICED THE FRONT END SHAKING, AND A VERY LOUD THUMPING NOISE WHEN STARTING AND SLOWING DOWN. AFTER TAKING THE CAR TO MY MECHANIC, HE FOUND THAT THE ENTIRE RUBBER END OF THE JOINT WAS GONE. ONLY THE METAL BUSHING REMAINED. THE MOUNTING BUSHINGS THAT HOLD THE FORWARD CRADLE OR SUBFRAME ON ARE COMPLETELY ROTTED AWAY. THE NOISE IS FROM THE ENTIRE FRONT CRADLE OF THE CAR TRAVELING UP AND DOWN THE MOUNTING BOLTS AND SLAMMING INTO THE FLOORBOARD OF THE CAR. IT LOOKS AS THOUGH THE ONLY THING HOLDING THE FRONT OF THE CAR AND DRIVETRAIN IN PLACE IS THE WASHERS ON THE HEAD OF THE BOLTS. IF THE WASHERS OR BOLT HAD BROKEN, THE FRONT OF THE CAR WOULD HAVE SEPARATED FROM THE REST OF THE FRAME, AND OBVIOUSLY MY DAUGHTER WOULD HAVE TOTALLY LOST CONTROL. THIS IS A VERY DANGEROUS AND CONSTLY PROBLEM THAT SHOULD BE COMMUNICATED TO OTHER CONCORDE OWNERS. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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