Chrysler Concorde Complaints

2,216 consumer complaints on file.

#10045527November 5, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE, EQUIPMENT:ELECTRICAL
ENGINE LIGHT REPEATEDLY COMES ON. HAVE TAKEN IT TO THE DEALER AT LEAST SIX TIMES AND WAS TOLD THAT THE INTAKE MANIFOLD SENSOR WAS DEFECTIVE. THE DEALER CONTACTED CHRYSLER, AND WAS TOLD TO REPLACE THE SENSOR AGAIN AND REWIRE THE PORTION OF WIRING ON THE ENGINE HARNESS. THIS WORKED FOR TWO DAYS AND THE ENGINE LIGHT CAME BACK ON AGAIN. I WAS TOLD BY THE DEALER TO BRING IT BACK IN AND THEY WOULD CONTACT CHRSLER AGAIN. ON THE FOURTH ATTEMPT TO FIX THE PROBLEM CHRYSLER SAID TO REPLACE THE POWER CONTROL MODULE. THE DEALER INSTALLED THE MODULE AND THE CAR SEAMED TO BE FIXED. UNFORTUNATLY THE PROBLEM REAPPEARED TWO WEEKS LATER. I HAVE SINCE GIVEN UP ON CHRYSLER FIXING THE PROBLEM AND MY ENGINE LITE CONTINUES TO GO OFF AND ON AT LEAST 5 DAYS A WEEK. THE PROBLEM THAT I HAVE WITH THIS IS THE FACT THAT IF SOMETHING HAPPENS TO THE ENGINE INTERNALLY I WON'T KNOW THAT THERE IS A PROBLEM BECAUSE THE ENGINE LITE IS ALREADY ON. I AM FED UP WITH THIS CAR AND THE LACK OF SUPPORT THAT CHRYSLER HAS SHOWN DURING THIS TIME FRAME. THEY WERE MORE THAT HAPPY TO SELL ME THE PRODUCT BUT WHEN SOMETHING WENT WRONG WITH THE PRODUCT THEY WON'T BACK UP THEIR FIVE STAR DEALERS ( HA! HA!) ANY FEED BACK WOULD BE GREATLY APPRECIATED. THANKS, KENDALL . *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046182November 3, 2003
ENGINE AND ENGINE COOLING:ENGINE
VEHICLE STALLED WHILE DRIVING AT VARIOUS SPEEDS OR WHEN COMING TO A COMPLETE STOP. VEHICLE WAS INSPECTED BY AN INDEPENDENT REPAIR SHOP, AND THEY INFORMED CONSUMER THAT THE ENGINE NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043865October 29, 2003
ENGINE AND ENGINE COOLING:ENGINE
I OWN A 1998 CHRYSLER CONCORDE WITH A 2.7 L ENGINE. WE HAVE MAINTAINED IT ACCORDING TO THE SCHEDULE IN THE HANDBOOK, WITH OIL CHANGES APPROXIMATELY EVERY 4500 - 7500 MILES.*AK THE CAR HAS 79000 MILES ON IT. ABOUT A WEEK AGO WE NOTICED AN ENGINE NOISE THAT SOUNDED LIKE A FAN GOING OUT. WE TOOK THE CAR INTO AN INDEPENDANT SHOP AND THEY DIAGNOSED A FAILURE OF THE COOLING FAN. THAT WAS REPAIRED, BUT AT THE SAME TIME A MUCH LARGE PROBLEM WAS FOUND. THE ENGINE IS MAKING A CLICKING NOISE THAT SOUNDS LIKE LIFTERS. THE SHOP DETERMINED IT WAS NOT UPPER ENGINE, AND HENCE NOT LIFTERS. WE CAN'T AFFORD TO HAVE THE ENGINE TORN APART AND REPLACED ($7,000) BUT THE PROBLEM IS APPARENTLY LOWER ENGINE. I FOUND LITERALLY A HUNDRED REPORTS OF ENGINE FAILURE ON CONCORDES AND INTREPIDS WITH THIS SAME ENGINE, MANY OF WHICH INDICATED THAT THE ENGINE FAILED (BLEW UP) WHILE DRIVING - WHICH IS OBVIOUSLY VERY DANGEROUS. I WAS A LUCKY ONE - THAT SO FAR HASN'T HAD THE ENGINE BLOW UP, BUT IF IT DOES OR IF IT HAD, SINCE I LIVE IN A DALLAS SUBURB WITH MASSIVE AMOUNTS OF TRAFFIC IT MOST LIKELY WOULD HAVE BEEN FATAL. I WILL BE KEEPING OFF THE HIGHWAYS IF I DRIVE IT AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043546October 25, 2003
SEATS, STRUCTURE:BODY:HOOD, STRUCTURE:BODY:TRUNK LID, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, VISIBILITY:WINDSHIELD WIPER/WASHER, EQUIPMENT:APPLIANCE:AIR CONDITIONER
I HAVE A 1994 CHRYSLER CONCORDE THAT I PURCHASED NEW. I HAVE EXPERIENCED MORE PROBLEMS WITH THIS SINGLE VEHICLE THAN 12 OTHER VEHICLES I HAVE OWNED COMBINED. HERE ARE SOME OF THE ITEMS THAT CHRYSLER REFUSED TO FIX WHILE THE CAR WAS STILL UNDER WARRANTY: THE GAS CYLINDERS THAT HOLD THE HOOD UP BECAME WEAK AND THE HOOD STRUCK ME ON THE BACK OF MY HEAD WHILE I WAS CHANGING THE OIL. THE TRUNK LID WILL ALSO FALL AND HIT YOU ON THE HEAD. ONE OF THE REAR INSIDE DOOR LATCHES BROKE AND CHRYSLER ALSO REFUSED TO FIX THAT. I DECIDED TO FIX THE DOOR LATCH MYSELF AND THE PARTS NEEDED TO FIX THE DOOR HAD BEEN ON BACK ORDER FOR 6 MONTHS. I HAD TO BUY A COMPLETE DOOR PANEL AT A SALVAGE YARD TO FIX A SIMPLE DOOR LATCH HANDLE. THE MOST RECENT AND SERIOUS SAFETY COMPLAINT THAT I HAVE HAPPENED ON 10-12-03. MY WIFE WAS DRIVING THIS VEHICLE AND I WAS THE PASSENGER ALONG WITH 2 OTHER PASSENGERS. WHILE APPROACHING A BRIDGE AND ONCOMING TRAFFIC WE HIT A BUMP IN THE HIGHWAY AND THE CAR DIED. MY WIFE NEARLY PANICKED AS SHE COULD NOT STEER THE CAR. SHE THEN TURNED THE IGNITION SWITCH BACK ON AND THE CAR RESTARTED. THE IGNITION SWITCH TURNED ITSELF OFF BY SIMPLY HITTING A BUMP IN THE ROAD, SOMETHING WE ALL DO EVERY TIME WE DRIVE. I CONSIDER THIS LAST INCIDENT TO BE VERY SERIOUS AND FELT LIKE SOMEONE NEEDED TO BE INFORMED. I REALIZE THAT THIS VEHICLE IS 10 YEARS OLD BUT IT HAS LESS THAN 75,000 MILES ON IT. WHILE THIS CAR WAS UNDER WARRANTY THE ENGINE WAS REBUILT, THE TRANSMISSION WAS WORKED ON, WINDSHIELD MOTOR WENT OUT, AND THE AIR CONDITIONER QUIT. ALSO A SEAT RAIL BROKE AND CHRYSLER ALSO REFUSED TO FIX THAT. TO SUM THINGS UP, THIS WAS THE FIRST CHRYSLER PRODUCT THAT I HAD EVER PURCHASED AND IT WILL DEFINITELY BE THE LAST. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044542October 22, 2003
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
ELECTRICAL SYSTEM FAILED INTERMITTENTLY, CAUSING THE BATTERY TO BECOME INOPERATIVE. THE CAUSE OF THE PROBLEM NOT SPECIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044379October 21, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING AT ANY SPEED AND WHEN SHIFTING FROM FIRST TO SECOND GEAR VEHICLE STALLED. CONSUMER HAD A CERTIFIED MECHANIC CHECK THE VEHICLE, AND WAS TOLD THAT TRANSMISSION NEEDED TO BE REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043154October 18, 2003
EQUIPMENT:APPLIANCE:AIR CONDITIONER
THE AIR CONDITIONING IN MY 1999 CHRYSLER CONCORDE SMELLS LIKE A HORSE AND IS NO LONGER FUNCTIONING. THE PROBLEM STARTED HAPPENING IN JUNE 2002. THE AIR CONDITIONING EMITTED A FOG. I TOOK THE CAR TO MIDAS WHERE THEY WOULD PUT DYE IN TO THE SYSTEM TO DETECT WHERE THE LEAKAGE WAS COMING FROM. THEY TOLD ME TO RETURN IN TWO WEEKS TO REVIEW. THEY WERE UNABLE TO IDENTIFY WHERE THE PROBLEM WAS, REFILLED THE COOLANT AND IT WORKED UNTIL APRIL OF 2003, STILL SMELLED LIKE A HORSE. THEN GOT IT LOOKED AT AGAIN IN APRIL 2003, AT A CHRYSLER DEALER - THEY DIDN'T KNOW WHAT WAS WRONG BUT REFILLED COOLANT. IT WORKED UNTIL OCTOBER 2003. I THEN TOOK IT TO ANOTHER DEALER WHO COULD NOT IDENTIFY THE PROBLEM AGAIN. I JUST TOOK THE CAR TO MY MECHANIC AND HE DIAGNOSED THE PROBLEM TO BE IN THE EVAPORATED CORE AND ADVISED TO CALL CHRYSLER TO HAVE THEM COVER THE CHARGE. MY CAR HAS 53,000 MILES ON IT AND IS OUT OF WARRANTY. WHEN THE PROBLEM FIRST BEGAN HAPPENING, IT WAS UNDER WARRANTY BUT NO ONE WAS ABLE TO IDENTIFY THE PROBLEM. I AM NOW WORKING WITH CHRYSLER. THE PROBLEM HAS BEEN THAT THE DEALER HAS NEVER BEEN ABLE TO IDENTIFY THE ROOT CAUSE OF THE PROBLEM AND IT KEEPS COSTING US MORE TO HAVE IT LOOKED AT WITH NO RESOLUTION. I AM WORKING WITH CHRYSLER NOW TO HAVE THEM COVER THIS CHARGE, BUT THEY ARE TELLING ME THAT SINCE I AM NOW OUT OF WARRANTY, THEY WILL NOT BE ABLE TO HELP ME OUT MUCH IF AT ALL. I CALLED THEIR RECALL DEPARTMENT AND THEY ADVISED ME THAT THIS PART OF THE CAR HAS NOT BEEN RECALLED, BUT I SHOULD LODGE A COMPLAINT WITH THE NHTSA TO COMMENCE AN INVESTIGATION TO HAVE IT RECALLED. I CHECKED THE NHTSA WEB SITE AND FOUND THAT I AM NOT ALONE, THERE WERE TWO OTHER COMPLAINTS LODGED FOR THE SAME THING! SO I AM HOPING THAT BY LODGING MY COMPLAINT, SOME ACTION WILL BE TAKEN, AT LEAST INITIATE A DEFECT INVESTIGATION, AND HOPEFULLY, THIS WILL RESOLVE IN A FORMAL RECALL SO OTHERS, AND MYSELF, WILL NOT HAVE TO PAY TO HAVE THIS DEFECT CORRECTED. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044115October 16, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
NHTSA RECALL 99-V-215-000: VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE LOWER CONTROL ARM ATTACHING BRACKETS CAN CRACK DUE TO FATIGUE AND SEPARATE FROM THE ENGINE CRADLE. CONSUMER'S VEHICLE HAS THE SAME PROBLEM. DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042930October 15, 2003
ENGINE AND ENGINE COOLING
CAR SEIZED AT 55 MPH POWER STEERING LOCKED UP. DEALER INSPECTED IT WAS DUE TO SLUDGE BUILD UP. PROVIDED ALL OIL CHANGES AND EXTENDED WARRANTY CLAIM WAS DENIED. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044243October 12, 2003
ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM
PROBLEMS WITH VEHICLE'S HEATER, ENGINE MAKING KNOCKING NOISES AND SLOW ACCELERATION.*MR THE HEATER STOPPED WORKING INTERMITTENTLY WHICH LEAD TO A BUILD UP OF HEAT IN THE ENGINE CABIN, WHICH IN TURN LEAD TO A BUILD UP OF SLUDGE. DURING ACCELERATION, THE VEHICLE RATTLED AND VIBRATED AND IT DID NOT ACCELERATE SMOOTHLY. THE CONSUMER WAS INFORMED THAT THE ENTIRE ENGINE BLOCK NEEDED TO BE REPLACED, WHICH WAS THE CAUSE OF THE PROBLEMS.*TS ALSO THE FRONT WINDOW AND POWER MIRROR WERE INOPERATIVE, THE DEALER FOUND A BAD WINDOW MOTOR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038374October 12, 2003
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING AT 50 MPH ENGINE FAILED WITHOUT WARNING. *AK THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER REPLACED A TOTAL OF 5 COMPUTERS BUT THE VEHICLE CONTINUED TO STALL. *TS *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033850October 11, 2003
ENGINE AND ENGINE COOLING:ENGINE
FOIA EMAIL FWD FM TIS REQUEST INFORMATION RE CHRYSLER'S 2001 CONCORD 2.7L ENGINE.*MR *CB *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042727October 10, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FUEL PUMP DETACHED FROM VEHICLE, CAUSING GASOLINE TO LEAK WHILE FUELING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041507October 9, 2003
ENGINE AND ENGINE COOLING:ENGINE
ENGINE FAILURE WHILE DRIVING A CHRYSLER CONCORDE 2.7 LITER ENGINE DUE TO SLUDGE BUILD-UP IN THE ENGINE. NO WARNING WHATSOEVER. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042669October 9, 2003
ELECTRICAL SYSTEM:IGNITION
GEARS ENGAGE WITHOUT THE KEY IN THE INGNITION.*AK AUTOMAITC TRANSMISSION SHIFTER COULD BE MOVED FROM THE PARK POSITION WITHOUT THE KEY IN THE IGNITION SWITCH. EA03011
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042549October 8, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ENGINE AND ENGINE COOLING:ENGINE, SUSPENSION:FRONT
DOOR'S AUTOMATIC LOCKING MECHANISM/ POWER WINDOWS FAILED, AND ENGINE WAS MAKING LOUD NOISE . ALSO, AND FRONT ALIGNMENT MALFUNCTIONED TWICE. DEALER NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041224October 4, 2003
ENGINE AND ENGINE COOLING:ENGINE
CAR ENGINE SLUG BARINGS WHILE DRIVING SHUT DOWN AND SLID OFF THE ROAD HITTING A TREE WITH RIGHT DRIVER'S SIDE TAIL END. *LA
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10041146October 3, 2003
ENGINE AND ENGINE COOLING:ENGINE
1996 CONCORDE 2.7 LITER ENGINE MALFUNCTIONED AT ABOUT 87,000 MILES. SERVICE HAS BEEN REGULAR AND MOSTLY AT THE DEALERSHIP. AT 81,000 MILES THE OIL LIGHT WAS FLICKERING, WE TOOK IT TO THE DEALER WHO CHECKED IT AND SAID NOT TO WORRY. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041165October 3, 2003
ELECTRICAL SYSTEM
THE CAR CUTS OFF WHILE IN MOTION, AND IT SEEMS TO DO SO MORE AT HIGHER SPEEDS. HAPPENED ABOUT 3-4 TIMES A DAY. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042131October 1, 2003
ENGINE AND ENGINE COOLING:ENGINE
SLUDGE BUILD UP IN VEHICLE'S ENGINE.*MR WHEN THE DEALER WAS NOTIFIED ABOUT THE KNOCKING IN THE ENGINE AND SLOW ACCELERATION THEY TOLD THE CONSUMER THE ENTIRE ENGINE BLOCK WOULD HAVE TO BE REPLACED. THE ENGINE COST APPROX $5721.04 IN REPAIRS AND CHRYSLER REFUSED TO COVER THE COST. THE CONSUMER FOUND THAT A LOT OF ENGINE REPLACEMENT ARE DUE TO A LATENT DEFECT IN THE CAR FROM THE CHRYSLER WEBSITES AND FEELS THAT CHRYSLER SHOULD TAKE SOME RESPONSIBILITIES IN REPAIRING THE VEHICLE. *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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