Chrysler Aspen Complaints

444 consumer complaints on file.

#10914451October 7, 2016
POWER TRAIN
I FILED A COMPLAINT ABOUT THE PINION NUT AND REAR BEARINGS ISSUE TO THE NHTSA PINION NUT RECALL - N08 - POWER TRAIN/DRIVELINE/DIFFERENTIAL UNIT. WHILE STATELINE CHRYSLER REPRESENTATIVE, MATT RICHARDSON, DOES NOT FEEL THAT THE ISSUE IS RELATED TO THE PINION NUT RECALL, I STRONGLY DISAGREE. THE REASON STATED FOR THE WHEN I PRESS THE GAS THAT MY CAR MAKES NOISE WHICH APPEARS TO BE COMING FROM THE FRONT, BUT IS ACTUALLY COMING FROM THE REAR, IS BECAUSE THIS IS RELATED TO THE REAR END DIFFERENTIAL UNIT. FACT #1 ' MY ASPEN IS 1 OF THE 11 MILLION VEHICLES AFFECTED BUILT BY FCA AND PART OF THE 2015 NHTSA ENFORCEMENT ACTION. FACT #2 - STATELINE CHRYSLER, FORT MILL, SC HANDLED THE RECALL FOR THE PINION NUT REPAIR. FACT #3 ' JULY 2016, I WAS ADVISED MY CAR NEED PINION NUT REPAIR AFTER THE PINION NUT REPAIR SERVICE HAD BEEN PERFORMED. FACT #4 ' DURING THE SAME SERVICE, I WAS ADVISED THERE WAS NO REAR DIFFERENTIAL FLUID IN MY CAR BY CHRYSLER AND THAT IT NEEDED TO BE SEALED. WHICH MEANS MY CAR'S DIFFERENTIAL UNIT HAS NOT BEEN LUBRICATING. FACT #5 ' I WAS ADVISED BY CHRYSLER THAT THE NOISE WOULD GO AWAY AFTER I PAID TO HAVE OIL 'PUT INTO' THE REAR DIFFERENTIAL UNIT. I CALLED MATT TO ADVISE THE NOISE HAD NOT GONE AWAY. ON THE THIRD WEEK, I TOOK MY CAR IN AND WAS ADVISED THE REAR BEARINGS NEED TO BE REPLACED AT THE COST OF $2000.00. FACT #6 ' I WAS ADVISED BY MATT RICHARDSON MY CAR WILL LOCK-UP WHILE DRIVING. THE FAILURE HAPPENED AT CHRYSLER WHICH HAS IMPACTED THE WAY MY CAR DRIVES AND MY SAFETY. THIS IS TRULY 100% RELATED TO THE N08 RECALL. FCA IS ACCOUNTABLE FOR ITS PAST FAILURES AND HAS COMMITTED TO GET UNSAFE VEHICLES REPAIRED OR OFF THE ROADS, I DID NOT RECEIVE ANY LETTER AS AGREED TO BY A CONSENT ORDER JULY 2015 WITH NHTSA, AS FIAT CHRYSLER AGREED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914323October 6, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CHRYSLER ASPEN 4X2. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V313000 (AIR BAGS) AND 16V352000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910803September 30, 2016
AIR BAGS
I HAVE CALLED MY LOCAL DODGE / CHRYSLER DEALER FOR OVER A YEAR NOW TO GET THIS RECALL FIXED AND THEY TELL ME THEY DO NOT HAVE PARTS TO FIX THIS AND IM ON A WAIT LIST AND HAVE BEEN FOR OVER A YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910575September 29, 2016
AIR BAGS
"TAKATA RECALL"- HOW LONG WILL CONSUMERS HAVE TO WAIT ON CHRYSLER/DODGE/RAM/JEEP TO MANUFACTURER PARTS SO THAT CONSUMERS ARE NO LONGER AT RISK FOR DEATH-BY-AIRBAG, BUT ALSO KEEP OWNERS WHO WANT TO SELL THEIR VEHICLES TRAPPED WITH THEM BECAUSE OF THE RECALL SITTING WITH VEHICLES THAT CONTINUE THE DIMINISH IN VALUE???? THIS RECALL PROCESS IS A JOKE PLAYED ON THE PEOPLE & CHRYSLER CONTINUES TO STALL(PUN DEFINITELY INTENDED). THE GOVERNMENT NEEDS TO MAKE THEM ACT NOW & PENALIZE THEM FURTHER BY MAKING CHRYSLER PAY CONSUMERS FOR DEVALUATION OF VEHICLES!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910191September 28, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CHRYSLER ASPEN 4X4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908196September 20, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2008 CHRYSLER ASPEN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904652September 8, 2016
AIR BAGS
RECALL FOR THE VEHICLE IS NOW NEARLY 16 MONTHS INTO NOTIFICATION WITH NO RESOLVE. I HAVE TO TRANSPORT MY CHILDREN IN THIS VEHICLE. PLEASE ADDRESS. VIN: [XXX] YEAR: 2007 MAKE: CHRYSLER MODEL: ASPEN 4X4 NUMBER OF OPEN RECALLS: 2 NHTSA RECALL NUMBER: OPENS NEW WINDOW TAKES AWAY FROM VIN LOOKUP SECTION> 15V-313 RECALL DATE: MAY 29, 2015 MANUFACTURER RECALL NUMBER: R25 SUMMARY: THE DRIVER AIRBAG INFLATOR HOUSING MAY RUPTURE, DUE TO EXCESSIVE INTERNAL PRESSURE, DURING NORMAL AIRBAG DEPLOYMENT EVENTS. THIS CONDITION IS MORE LIKELY TO OCCUR IF THE VEHICLE HAS BEEN EXPOSED TO HIGH LEVELS OF ABSOLUTE HUMIDITY FOR EXTENDED PERIODS OF TIME. SAFETY RISK: AN INFLATOR RUPTURE, DURING AIRBAG DEPLOYMENT EVENTS, COULD RESULT IN METAL FRAGMENTS STRIKING AND POTENTIALLY SERIOUSLY INJURING THE VEHICLE OCCUPANT(S). REMEDY: THE DRIVER AIRBAG INFLATOR MUST BE REPLACED. RECALL STATUS: RECALL INCOMPLETE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904467September 7, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CHRYSLER ASPEN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898273August 24, 2016
AIR BAGS, FUEL/PROPULSION SYSTEM
TAKATA RECALL HAS NOT BEEN CHANGED AND IVE CALLED SEVERAL TIMES TO GET IT CHANGED. ALSO IM SMELLING GAS ON THE INSIDE OF MY TRUCK AND I HAVE A TWO WEEK OLD BABY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898336August 24, 2016
ENGINE
TL* THE CONTACT OWNS A 2008 CHRYSLER ASPEN 4X4. WHILE DRIVING 25 MPH, ALL OF THE EMERGENCY WARNING INDICATORS ILLUMINATED. THE VEHICLE LOST POWER AND STALLED. THE VEHICLE WAS TOWED AND DIAGNOSED THAT THERE WAS CATASTROPHIC ENGINE FAILURE DUE TO A FRACTURED TIMING CHAIN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS TOO OLD AND HAD TOO MANY MILES; THEREFORE, THEY COULD NOT ASSIST. THE CONTACT WAS ADVISED TO CALL NHTSA. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898352August 24, 2016
AIR BAGS
TAKATA RECALL RECALL NOTICE FROM MAY 2016 AND AGAIN JULY 1 BUT STILL STATING PARTS ARE NOT YET AVAILABLE TO REPLACE ??? THIS IS TOO LONG TO WAIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897669August 22, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CHRYSLER ASPEN 4X4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897706August 22, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CHRYSLER ASPEN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897324August 20, 2016
AIR BAGS
TAKATA RECALL: IT TOOK OVER 2 YEARS FOR MY LOCAL (ONLY DEALER WITHIN 100 MILES) TO REPAIR PASSENGER SIDE AIRBAG RECALL (REPAIRED 8/19/16). THE DRIVER AIRBAG REMAINS DEFECTIVE. I WAS TOLD BY DEALER 8/19/16 THEY HAD NO IDEA OF HOW LONG IT WOULD TAKE, THAT THEY COULD NOT PUT ME ON A WAITING LIST, THAT I WOULD HAVE TO WAIT FOR A FOLLOW UP RECALL NOTICE. IN THE INTERIM I DRIVE THIS DEADLY VEHICLE EVERY DAY. THE RECALL HAS BEEN IN EFFECT FAR TOO LONG TO NOT HAVE THE PARTS AVAILABLE. I SUSPECT BECAUSE I HAVE AN OLDER VEHICLE, JUST LIKE OLD PEOPLE WHO NEED MEDICAL CARE UNDER OBAMA CARE, WE ARE BEING PUT ON THE BOTTOM OF THE LIST, HOPING WE EITHER DIE OR OUR CARS ARE CRASHED, SOLD OR OTHERWISE DISPOSED OF BY SCRAPPING THE OLDER VEHICLES. THIS IS RIDICULOUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897147August 19, 2016
SEAT BELTS, UNKNOWN OR OTHER
HAVE TAKEN CAR IN TO CHRYSLER DEALERSHIP WITH REGARDS TO NOISE. CAR MAKING WHININ NOISE WHILE DRIVING. INITIALLY ADVISED REAR PINION SEAL LEAKING. SO NO FLUID IN REAR DIFFERENTIAL UNIT. I STATED REAR PINION NUT WAS A RECALL AND IF NUT HAD BEEN REPLACED, HOW ANY WHY DID FLUID LEAK OUT? REAR DIFFERENTIAL SERVICE PERFORMED AND FLUID ADDED WITH SERVICE AT MY EXPENSE. ADVISED NOISE WOULD GO AWAY. TOOK CAR IN AGAIN ALMOST THREE WEEKS LATER, AS PATIENTLY WAITED FOR NOISE TO GO AWAY, NOW TOLD REAR DIFFERENTIAL CARRIER BEARING ARE WORN AND $2000 TO FIX CAR! ALL OF THESE REAR DIFFERENTIAL FAILURES ARE THE FAULT OF THE REAR DIFFERENTIAL PINION NUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896087August 15, 2016
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
I BEGAN ACCELERATING ONTO A RAMP TO ENTER ONTO A MAJOR HIGHWAY AND MY ASPEN COMPLETELY LOSS ALL POWER SUDDENLY. THE ENGINE JUST SHUT DOWN INCLUDING POWER ALL ELECTRONICS. I HAD TO LET THE CAR GLIDE TO THE SHOULDER, PUT IT IN PARK AND RESTART THE CAR, WHICH IT STARED AS IT ALWAYS HAS. THIS HAS NEVER HAPPENED BEFORE NOR DID IT HAPPEN AGAIN. I HAD THE CAR CHECKED OUT AND THEY COULDN'T FIND ANYTHING WRONG. BEING THAT THIS HAPPENED WHILE ENTERING A BUSY HIGHWAY, A SERIOUS ACCIDENT COULD HAVE BEEN CAUSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894891August 10, 2016
AIR BAGS, ENGINE, UNKNOWN OR OTHER
DRIVER AIRBAG LIGTH IS ALWAYS ON BEEPING DOORS INTERIOR AFTER 1YR THE TOPS COME OFF PLASTIC INTERIOR TRIM COME OFF AFTER 1YR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893444August 5, 2016
FUEL/PROPULSION SYSTEM
WHILE DRIVE THE VEHICLE IT JERKED FORWARD AND THEN STALLED LOOSING POWER ALMOST CAUSING ME TO HIT THE VEHICLE IN FRONT OF ME AND THE VEHICLE IN BACK OF ME HAD TO SWERVE IN ORDER TO AVOID HITTING MY VEHICLE. THE VEHICLE STARTED UP AND I PROCEED TO WORK. AFTER, VEHICLE WOULD NOT START, HAD TO BE TOWED 32 MILES. THEN VEHICLE TO TO A CHYSLER DEALERSHIP AFTER I WAS NOTIFIED THE FEUL PUMP WAS FAULTY AND HAD TO BE REPLACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893203August 4, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2007 CHYRSLER ASPEN. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892197August 1, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CHRYSLER ASPEN 4X4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS) AND STATED THAT THE REMEDY AND PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR WITH THE DEALER. THE MANUFACTURER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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