Chrysler Aspen Complaints

444 consumer complaints on file.

#10972334April 13, 2017
AIR BAGS, SEAT BELTS, TIRES
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CHRYSLER ASPEN 4X4. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 16V947000 (AIR BAGS) AND 16V352000 (AIR BAGS). THE MANUFACTURER FAILED TO SUPPLY THE REMEDY PARTS TO THE DEALER TO RECEIVE THE REPAIR IN A REASONABLE TIME FRAME. WHILE DRIVING DOWNHILL ON AN S CURVE AT AN UNKNOWN SPEED, THE VEHICLE WENT OVER AN ICE PATCH. THE FRONT PASSENGER SIDE TIRE FRACTURED, CAUSING THE VEHICLE TO BE UNSTABLE AND CRASH. NONE OF THE AIR BAGS DEPLOYED. THE SEAT BELT FAILED TO RESTRAIN THE DRIVER, WHICH CAUSED BRUISING FROM HITTING THE STEERING WHEEL. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DETERMINED THAT THE VEHICLE PERFORMED AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS WAITING FOR A RESPONSE FROM THE MANUFACTURER TO DETERMINE A SOLUTION TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. ..UPDATED 06/08/17 *BF (RECALL RELATED INCIDENT) TS *CN
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10971102April 7, 2017
FUEL/PROPULSION SYSTEM
TSB 14-001-12 FUEL SPLASH BACK. HAD MY CAR AND THEY DID THE REPAIRS. BUT, ITS DID NOT FIX THE PROBLEM!!! WAS TOLD I NEED A NEW GAS TANK. IT WILL COST ME, $1,500. CALLED CHRYSLER CORP. AND WAS TOLD THEY DO NOT PAY FOR THE TANK?? IT STILL IS A SAFETY PROBLEM WITH GAS SPITING OUT OVER THE CAR,ME,GROUND. I FEEL CHRYSLER SHOULD REPAIR THE PROBLEM, NOT ONLY ON THE SERVICE BULLETIN BUT REPAIR THE PROBLEM......
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969238March 29, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CHRYSLER ASPEN 4X4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967680March 22, 2017
FUEL/PROPULSION SYSTEM
GAS 'SPITS OUT' WHEN FILLING. VERY DANGEROUS, GAS WILL SHOOT OUT OVER A FOOT. TOOK IT TO CHRYSLER DEALER FOR RECALL 'TSB 14-001-12', DID NOT FIX THE PROBLEM. RETURNED THE CAR 3 DAYS LATER AND CHARGED $100.00. WAS TOLD I NEED A NEW GAS TANK AND I HAVE TO PAY FOR IT!!! WHY DOESN'T THIS RECALL PAY FOR IT??? IT'S DIFFENTLY A SAFEY PROBLEM???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967714March 22, 2017
AIR BAGS
CURRENTLY MY VEHICLE'S AIR BAGS ARE ON A RECALL AND I HAVE BEEN TOLD THAT THEY ONLY HAVE A FIX FOR THE DRIVERS SIDE, NOT THE PASSENGER SIDE. WHEN CALLING CHRYSLER TO ASK WHAT ARE WE SUPPOSED TO DO ABOUT THIS. WE WERE TOLD TO 1, NOT DRIVE THE VEHICLE OR 2 NOT TO LET ANYONE SIT IN THE PASSENGER SIDE. THAT METAL SHRAPNEL COULD SERIOUSLY INJURE OR KILL SOMEONE IF WE WERE IN AN ACCIDENT. SERIOUSLY!!!! WE HAVE CONTACTED CHRYSLER SEVERAL TIMES ASKING WHY THEY ARE NOT FIXING THIS OR RECALLING THE VEHICLE BEFORE SERIOUS INJURIES OCCUR. THE BEST THEY COULD DO WAS GIVE US A CODE TO PURCHASE A NEW VEHICLE AT COST BUT GUESS WHAT. THERE IS NO DEALERSHIP THAT WILL TAKE MY CURRENT VEHICLE WITH A RECALL THAT CAN NOT BE FIXED AND RESALE IT. SO PRETTY MUCH I AM STUCK IN A LOAN WITH A VEHICLE THAT COULD INJURE OR KILL MYSELF, KIDS, HUSBAND, ETC. THIS SHOULD BE ILLEGAL FOR CHRYSLER TO DO!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967733March 22, 2017
AIR BAGS
TAKATA RECALL-THE FRONT PASSENGER AIRBAG INFLATOR HOUSING MAY RUPTURE WHILE DEPLOYING DURING A CRASH. THE POTENTIAL FOR SUCH RUPTURES MAY OCCUR IN SOME OF THE SUBJECT AIRBAG INFLATORS AFTER SEVERAL YEARS OF EXPOSURE TO PERSISTENT CONDITIONS OF HIGH ABSOLUTE HUMIDITY AND/OR HEAT AGING. IN THE EVENT OF A FRONT PASSENGER AIRBAG INFLATOR RUPTURE, METAL FRAGMENT(S) COULD PASS THROUGH THE AIRBAG CUSHION MATERIAL, WHICH MAY RESULT IN ADDITIONAL INJURY OR DEATH TO VEHICLE OCCUPANTS. WHY IS THERE NOT A FIX FOR THIS AND IF THERE ISN'T ONE WHY IS THE VEHICLE NOT BEING RECALLED AND THOSE OF US WHO HAVE IT BEING COMPENSATED APPROPRIATELY TO GET A NEW VEHICLE! MAYBE CONTACTING A LAWYER WOULD HELP. IF SOMEONE I LOVE IS INJURED OR KILLED BECAUSE OF THIS THERE WILL BE A LAWSUIT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966462March 17, 2017
AIR BAGS, STEERING, WHEELS, TRACTION CONTROL SYSTEM, POWER TRAIN
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CHRYSLER ASPEN 4X4. THE CONTACT STATED THAT THE WHEELS RANDOMLY LOCKED AND THE TRACTION CONTROL WARNING INDICATOR RANDOMLY FLASHED. AS A RESULT, THE POWER STEERING WAS EXTREMELY AFFECTED AND THE STEERING WHEEL WAS DIFFICULT TO MANEUVER AS THE FRONT AND REAR WHEELS LOCKED UP. IN ADDITION, THE FOUR WHEEL DRIVE INDICATOR RANDOMLY FLASHED AND THE GEARS INDEPENDENTLY SHIFTED AT A LOW RATE OF SPEED. THE VEHICLE WAS NOT INSPECTED AND DIAGNOSED BY A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS 147,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10965843March 14, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CHRYSLER ASPEN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10960337March 13, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2008 CHRYSLER ASPEN. TWO YEARS AGO, AN INDEPENDENT MECHANIC DIAGNOSED THAT THE PINION NUT WAS LOOSE AND NEEDED TO BE TIGHTENED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE DIFFERIENTAL NEEDED A PINION SEAL. THE VEHICLE WAS REPAIRED AGAIN, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) AS A POSSIBLE SOLUTION, BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956797February 24, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CHRYSLER ASPEN 4X4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956657February 23, 2017
FUEL/PROPULSION SYSTEM
EVERY TIME I PUT GAS IN TO MY TANK (NOT TOPPING OFF) FUEL GUSHES BACK OUT OF THE FUEL TANK AND ON TO THE GROUND AFTER THE GAS PUMP SHUTS OFF WHEN THE TANK GETS FILLED MORE THAN 3/4 FULL. IT HAS HAPPENED AT NUMEROUS DIFFERENT GAS STATIONS AND HAS HAPPENED WHEN I AM HOLDING THE HANDLE TO THE GAS PUMP AND WHEN THE PUMPS AUTO SHUT-OFF FEATURE IS USED. EACH TIME THAT IT HAS HAPPENED A LARGE AMOUNT OF GAS HAS BEEN SPILLED ON THE GROUND, ON THE SIDE OF THE VEHICLE, ON MY SHOES. ON NUMEROUS OCCASIONS THE GAS STATION ATTENDANT HAS HAD TO BLOCK OFF THE GAS PUMP AND COME OVER AND CLEAN UP THE SPILL. EACH TIME IT HAS HAPPENED THE VEHICLE HAS BEEN STATIONARY AND NOT RUNNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956104February 21, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CHRYSLER ASPEN 4X4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955029February 16, 2017
STEERING
TL* THE CONTACT OWNS A 2007 CHRYSLER ASPEN 4X4. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SUDDENLY LOOSENED AND BECAME DIFFICULT TO KEEP STURDY. THE DEALER DIAGNOSED THAT THE RIGHT STEERING KNUCKLE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 06V386000 (STEERING); HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955030February 16, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CHRYSLER ASPEN 4X4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 156V313000 (AIR BAGS) AND 16V352000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE REGARDING THE AIR BAGS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUES. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954583February 14, 2017
AIR BAGS
THIS RECALL (S43/NHTSA16V-352) HAS BEEN OUTSTANDING FOR NINE MONTHS AND THE PARTS ARE STILL NOT AVAILABLE. HOW AM I SUPPOSED TO SAFELY DRIVE MY VEHICLE. FCA HAS REFUSED TO PROVIDE A RENTAL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10953752February 9, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2007 CHRYSLER ASPEN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948654January 31, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CHRYSLER ASPEN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000(AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947312January 24, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CHRYSLER ASPEN 4X4. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE SO THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/07/17*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947478January 24, 2017
ELECTRICAL SYSTEM
EXHIBITING TYPICAL PROBLEMS RELATED TO TIPM FAILURE. HAS NEVER STALLED ON ME WHILE IN MOTION, BUT WILL DISPLAY "NO BUS" & GAGE NEEDLES SHOOT UP & DOWN. CAR WON'T START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947002January 23, 2017
AIR BAGS
I WOULD LIKE A REPLACEMENT ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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