Chrysler 200 Complaints

4,225 consumer complaints on file.

#11541913August 31, 2023
AIR BAGS
I had all 3 recalls completed from the Chrysler dealer but only 2 now show complete on NHTSA and Carfax. Could you please check on this for me See attached service record from the dealer for the recalls that were completed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540435August 23, 2023
SUSPENSION
On 08/22/2023, I took my vehicle into an auto service repair center to have diagnostics done due to a creeking sound. I was worried something could be wrong, and should any issues not be addressed or resolved, I could do more damage by continuing to drive my vehicle. Unfortunately I was advised that the sound was due to a rear suspension knuckle issue, a part that can't just be repaired based on how it was engineered and that the whole thing would need to be replaced. Due to the diagnosis I received, I knew it was imperative for me to see if there were any open recalls and review any notations from other Chrysler vehicle owners on said issue. I was able to locate, within just a few moments, that there are several manufacturers that have open recalls due to rear suspension knuckle and bushing problems. I contacted Chrysler Customer Service via email on 08/22/2023, regarding the rear suspension problems, especially since this seems to be a very common issue as noted on several online forums, from Chrysler owners all over the country. Some owners have different Chrysler models, however many happen to be the 200, all of which, are experiencing the same issue. I received a timely response to my email from Chrysler Customer Service to which i appreciate. The email stated: "we are aware of this and are doing the best we can to resolve this." Can you please advise further on said response? With Chrysler being aware of this issue, what is currently being done? What can Chrysler owners expect as far as a resolution and when should we expect a resolution or statement on this issue from Chrysler?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539985August 22, 2023
STEERING
The steering wheel has become harder to steer i.e., some resistance can be felt during steering. Also, at a certain angle it makes a hissing sound as if gas is being leaked from a pipe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539747August 21, 2023
ENGINE, UNKNOWN OR OTHER
Unknown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539507August 19, 2023
UNKNOWN OR OTHER, POWER TRAIN
U90 2014-2016 2.4L IN-USE NOX- CATALYST EFFICIENCY W84 POWERTRAIN SOFTWARE UPDATE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535661August 1, 2023
ELECTRICAL SYSTEM, POWER TRAIN
My vehicle has 3 recalls on it that are essential to the safety of the driver and those in the vehicle with the driver and they are refusing to cover this because I am not the original owner. I feel like this is not right considering that this is a Chrysler issue and they should be responsible for it. The car cuts off without warning due to the recall issue I could be on the highway, in a parking lot or just cruising in my neighborhood and it cuts off,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535314July 30, 2023
AIR BAGS
The active headrest restraint system deployed for no reason in the passenger side headrest while driving down the road at 35 mph. It sounded like a gunshot! The passenger was hit in the back of the head but thankfully not injured. I took a picture of it and my son told me that's a safety feature in case you get rear ended, which didn't even happen because I was still driving when and after that happened with no cars in front of or behind me. There was and is still no warning lights indicating any type of problem with anything.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534264July 25, 2023
ENGINE
I already have a compliant from back in January of 2022 and original incident date of December 2021. I am still having the same issue with the engine stalling while driving. This keeps happening on highways. At this point the government and Chrysler are a joke. This is supposed to be highway safety yet you guys are letting us with Chryslers deal with this and put our life at risk. Not everyone has the ability to have another car to drive, or just has money to trade their vehicle in. I dont get how this "problem" was so called fixed yet EVERYONE IS HAVING THE ISSUE STILL. Wasting thousands of dollar to not find a solution. If something happens to me because of this I promise you I will sue NHTSA and Chrysler Dealer and make sure I make you guys just a miserable as we Chrysler owners are.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533987July 24, 2023
ENGINE
The car wouldn’t start ℹ open the hood closed it and then the car starts
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533933July 23, 2023
UNKNOWN OR OTHER
Both the driver and passaged (front seat) head rests have deployed. When looking inside them (parts are exposed since they have pooped and stayed open in a projected position) broken pieces are visible. Therefore, the headrests cannot be popped back into their proper position. This is extremely dangerous because the headrests could have deployed while we were driving. Also, the headrests no longer serve their purpose of providing safety to people riding in the front seat. There was no car accident or hit from the back. The headrests deployed (popped open like an air bag and cannot be closed) on their own. Many Chrysler 200 owners have complained about this safety issue. Chrysler should do something to help us consumers. I’m disappointed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533869July 22, 2023
FUEL/PROPULSION SYSTEM
Put a full tank of gas in car and when I got home I noticed that there was a fuel leak on the tank
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533396July 20, 2023
AIR BAGS
My daughter rear ended a car and totaled my Chrysler 200. The front of the car is destroyed but the air bags never deployed. I allowed my daughter to drive this car thinking it had all the safety features and it did, they just don’t work.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11531000July 7, 2023
ELECTRICAL SYSTEM, STEERING, ENGINE
I was driving down the road and my car stalled and completely shut off power steering went out as well come to find out it had a recall for the issue but cannot seem to see if it was ever fixed and can not see that it fixed or not or if it would be covered under the recall as it was recalled in 2015
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530126July 3, 2023
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Unknown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529579June 29, 2023
ELECTRICAL SYSTEM, SEATS
The contact owns a 2015 Chrysler 200. The contact stated while the vehicle was parked, he noticed smoke coming from underneath the front driver's seat. The contact stated that he then saw flames underneath the driver's seat. The contact was able to extinguish the fire with a water hose. An unknown warning light was illuminated. There was no injury sustained. No fire department report was filed. The vehicle was taken to an unknown dealer, but was not diagnosed or repaired. The contact stated that he was a mechanic and upon taking the driver's seat apart, he determined that the seat heater failure had caused the fire. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 130,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11529157June 27, 2023
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
The contact owns a 2013 Chrysler 200. The contact stated the vehicle was parked at a Walmart, upon entering the vehicle, the contact noticed the front passenger’s side headrest had inadvertently deployed. The contact took the vehicle to an independent mechanic and the contact was informed that the failure was associated with NHTSA Campaign Number: 13V282000 (Electrical System, Air Bags). The vehicle was not repaired. The contact called the local dealer and was informed that the previous owner had the recall repair performed March 12, 2013. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was 57,429.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529004June 26, 2023
ENGINE
The contact owns a 2015 Chrysler 200. The contact stated while starting the vehicle, the message stating that the “Engine Warming - Wait to Start" was displayed and the vehicle failed to shift out of gear. The contact turned off and restarted the vehicle and the vehicle started operating normally. The vehicle was taken to the dealer however, the mechanic found no cause for the failure. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 177,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529009June 26, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
When I’m driving it will say engine warming wait to start
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528588June 23, 2023
AIR BAGS, POWER TRAIN
Airbag light stays on Transmission service light comes on when driving and vehicle stalls
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528075June 21, 2023
UNKNOWN OR OTHER
I own a 2011 Chrysler 200 convertible. This vehicle has a huge problem with the convertible top latching system. When I try to close the top, the latches do not come out and therefore the top doesn't latch closed and there remains about a 2-3 inch gap that makes the car dangerous to drive in that position. Thereby making you have to drive with the top down. Then, when I called "ALL" my local Chrysler dealerships, they all say that they don't work on that specific problem. If not the dealership, then who? It's absolutely insane that Chrysler can straight up refuse to fix a known issue with one of their vehicles. I feel that this issue should be listed as a recall as hundreds, if not thousands, of customers have complained of the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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