Chrysler 200 Complaints

4,225 consumer complaints on file.

#11066774February 3, 2018
WHEELS
THE LUG NUTS ARE SWOLLEN AND I AM UNABLE TO GET THEM OFF AND EITHER CAN THE DEALERSHIP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066592February 2, 2018
STRUCTURE:BODY, SERVICE BRAKES, WHEELS
IT WAS MY FIRST TIME PURCHASING A CAR. I THOUGHT I WAS GOING TO A LEGIT BUSINESS, NORTH AMERICAN AUTO GROUP. THEY ARE RIP OFFS. THEY SOLD ME A CAR WITH A CRACK WINDSHIELD AND TOLD ME I HAD TO FIX IT MYSELF BECAUSE THEY WAS NOT MAKING MUCH OFF THE CAR FOR THEM TO FIX IT, THEY TOLD ME THEY WAS UNABLE TO GIVE ME AN INSPECTION STICKER BECAUSE THEY DON'T DO THOSE, THE BRAKES STARTED TO GIVE OUT WHILE I WAS DRIVING AND I WENT BACK TO LET THEM FIX IT. THEY SAID THEY DO NOT DO BRAKES AND IT'S NOT INCLUDED IN MY WARRANTY, THAT'S UP TO ME TO GET CHANGED ON MY OWN. OPENING AND CLOSING THE DOOR HAS LEFT ME WITH A DENT ON THE PASSENGER SIDE. THE TIRES ARE HORRIBLE. THE STRUTS NEEDS TO BE FIXED AND I NEED A WHEEL ALIGNMENT. ALL OF THESE THINGS WERE SUPPOSE TO BE FIXED BEFORE I EVEN PURCHASED THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066628February 2, 2018
FUEL/PROPULSION SYSTEM
EVER SINCE I PURCHASED THIS VEHICLE IN JULY, 2017, THE CHECK ENGINE LIGHT KEEPS COMING ON WITH THE MESSAGE "GASCAP" SHOWING ON THE ODOMETER. I HAVE TAKEN IT TO BE CHECKED NUMEROUS TIMES, AND NO ONE CAN FIGURE OUT WHAT THE PROBLEM IS. I'VE ALSO REPLACED THE GASCAP THREE TIMES. I DON'T SEE WHERE THE VEHICLE WAS BROUGHT IN IN 2013 ON THE CAR FAX REPORT FOR FUEL TANK PROBLEM RECALL. CAN YOU PLEASE HELP ME? I NEVER RECEIVED A RECALL NOTICE FOR THIS SINCE I JUST BOUGHT THE CAR IN 2017.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065812January 30, 2018
VISIBILITY/WIPER, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
TL* THE CONTACT OWNS A 2013 CHRYSLER 200. THE CONTACT STATED THAT COLD AIR WAS COMING FROM THE PASSENGER SIDE VENT WHEN THE DEFOGGER WAS ACTIVATED, WHICH PREVENTED THE WINDSHIELD FROM DEFROSTING. THE VEHICLE WAS NOT TAKEN TOA A THERMOSTAT WAS CLOGGED WITH GLUE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RESEARCHED THE FAILURE ONLINE AND FOUND THAT THE GLUE THAT WAS USED IN THE MANUFACTURING PROCESS MELTED AND CLOGGED THE DEFOGGER LINES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 51,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065863January 30, 2018
UNKNOWN OR OTHER
NO HEAT TO PASSENGER SIDE OF CAR DUE TO PLUGGED HEATER CORE. WELL KNOWN ISSUE CAUSING REDUCED HEAT TO VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065645January 29, 2018
VISIBILITY/WIPER
THE DEFROSTER AND HEATER ONLY BLOW COLD AIR, THEY NO LONGER BLOW ANY WARM OR HOT AIR, WITH THE TEMPERATURE CONTROLS ON MAXIMUM HEAT. THE HEATER CORE IS BLOCKED WITH SLUDGE. WHEN THE CAR WAS MANUFACTURED, THE COOLANT WAS MIXED WITH A MACHINING OIL THAT IS DESIGNED TO PLUG ANY PINHOLES THAT DEVELOP IN THE RADIATOR. OVER TIME, THIS ADDITIVE CAUSES SLUDGE TO FORM IN THE COOLANT. THAT SLUDGE BLOCKS THE HEATER CORE. FLUSHING THE COOLING SYSTEM DOES NO GOOD. CHRYSLER HAS BEEN ADVISING DEALERSHIP SERVICE ADVISORS TO REPLACE THE RADIATOR, HEATER CORE, OIL COOLER, AND OVERFLOW TANK TO SOLVE THE PROBLEM. THIS IS COMMON ON 2012, 2013, AND 2014 CHRYSLER 200'S. THE PICTURES I HAVE ATTACHED SHOW THE SLUDGE IN THE OVERFLOW TANK THAT FORMS IN THE COOLING SYSTEM AND BLOCKS THE HEATER CORE. THE PLUGGED HEATER CORE PREVENTS THE FRONT WINDSHIELD DEFROSTER FROM WORKING, CREATING HAZARDOUS AND DANGEROUS BLOCKED VISIBILITY WITH THE FRONT WINDSHIELD FOGGING OVER, PARTICULARLY DURING WINTER MONTHS. ADDITIONALLY, SNOW OR ICE PRECIPITATION BUILDUP ON THE WINDSHIELD CAN NOT BE MELTED WHILE THE CAR IS BEING OPERATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065773January 29, 2018
STRUCTURE:BODY
THE INTERIOR DASH IS MELTED AND NOW IS VERY STICKY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065508January 28, 2018
ELECTRONIC STABILITY CONTROL (ESC)
REVIEWING RETRIEVED EDR, THE ESC REPORTS AS ON, THEN ENGAGES FOR 0.4 OF A SECOND, THEN TURNS OFF. A CRASH INTO A TREE HAPPENS 2.9 SECONDS LATER. WAS THIS FCA STABILITY CONTROL WORKING EFFECTIVELY OR WAS THERE A MALFUNCTION? THE CAR SPUN A 360 CIRCLE AND CONTROL WAS LOST AT 2.9 SECONDS TO ZERO SECONDS ON A CITY STREET. *DSY *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11065410January 27, 2018
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
THE MAKES A RATTLING NOISE WHEN IT START FOR SOME REASON , I DON'T KNOW IF IT NORMAL AND WHILE I'M DRIVING AND TRYING TO ACCELERATE IT MAKES THAT NOISE TO. IT MAKES THE NOISE EVERY DAY .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064860January 25, 2018
VEHICLE SPEED CONTROL
FORWARD COLLISION WARNING (FCW) WITH MITIGATION SYSTEM DID NOT WORK AT A SPEED OF 15 MILES PER HOUR. A VEHICLE IN FRONT OF MY VEHICLE STOPPED ABRUPTLY IN THE MIDDLE OF THE ROAD AND I ATTEMPTED TO APPLY THE BRAKES BUT IT WAS TO LATE AND I HIT THE REAR OF THE VEHICLE IN FRONT OF ME. MY VEHICLE WHICH WAS TRAVELING AT 15 MILES PER HOUR GAVE NO FORWARD COLLISION WARNING NOR DID IT ATTEMPT TO APPLY THE BRAKES. IT IS MY UNDERSTANDING THAT THE SYSTEM WAS MADE FOR THIS TYPE OF OCCURRENCE AND THE SAFETY FEATURE SHOULD HAVE WORKED. THE FRONT OF MY VEHICLE SUSTAINED $6500 IN DAMAGE FROM A MINOR 15 MPH ACCIDENT THAT SHOULD HAVE BEEN AVOIDED OR LESSENED WITH THE TECHNOLOGY PACKAGE THAT I PURCHASED AS AN ADD ON TO THE VEHICLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11064932January 25, 2018
SERVICE BRAKES
BOUGHT THE CAR NEW, ON DAY 2 AT AROUND 80 MIIES, THE FRONT BRAKE WARPED THE PASSENGER SIDE FRONT ROTOR ,CAR COULD BARELY STOP.TOOK IT TO THE DEALER AND WAS TOLD IT WAS A FAULTY ROTOR, DEALER REPLACED AT NO CHARGE, APPROX 3 MONTHS LATER THE SAME THING HAPPENED, THE DEALER REPLACED BOTH FRONT ROTORS AND SAID THAT CHRYSLER HAD A BUNCH OF FAULTY ROTORS. TRIED TO AVOID DRIVING THE CAR ANYWHERE THAT HAD ANY LARGE HILLS OR MOUNTAINS. MOVED TO FLORIDA SHORTLY AFTER THE LAST REPAIR AND THOUGHT THE DEALER HAD ACTUALLY FIXED THE PROBLEM, BUT IN 2016 I WENT BACK TO PA. FOR A VACATION AND THE FIRST TIME I DROVE IN THE MOUNTAINS, I HAD THE SAME BRAKE PROBLEM, I HAD TO AVOID THE MOUNTAINS. GOT HOME, I REPLACED EVERYTHING IN THE FRONT BRAKES BUT THE MASTER CYLINDER AND ABS SYSTEM., THOUGHT THIS TIME IT HAD TO BE FIXED. THEN IN THE FALL OF 2017 WE HAD TO EVACUATE THE STATE OF FLORIDA DUE TO A HURRICANE AND WE WENT TO NORTH CAROLINA TO STAY FOR 5 DAYS. THE FIRST BIG HILL WE ENCOUNTERED ON THE FREEWAY THE SAME PROBLEM HAPPENED, THE FRONT OF THE CAR VIBRATED BADLY AND THE BRAKES COULDN'T HOLD THE CAR BACK. STILL NOT WORKING PROPERLY VERY WORRIED ABOUT THE BRAKES AND STILL HAVE TO AVOID MOUNTAINOUS AREAS. WAS QUOTED A PRICE OF APPROX. $750-$800 TO FIX. HAVE ALREADY SPENT $350 TO FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064634January 24, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHRYSLER 200. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS). AN UNKNOWN DEALER WAS CONTACTED, BUT COULD NOT PROVIDE THE PART FOR THE REPAIR WITHIN A REASONABLE TIME FRAME. WHILE DRIVING LESS THAN 5 MPH IN A TUNNEL DURING INCLEMENT WEATHER, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. AS A RESULT, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE CONTACT SUSTAINED WHIPLASH, WHICH DID NOT REQUIRE MEDICAL TREATMENT. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS INSPECTED BY A REPAIR FACILITY BY THE INSURANCE COMPANY. THE DEALER HAD NOT DIAGNOSED THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE MONTHS LATER. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11064733January 24, 2018
ELECTRICAL SYSTEM, ENGINE
THIS CAR CONTINUES TO CUTOFF WHILE I'M DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064398January 23, 2018
ENGINE, POWER TRAIN
THE AUTOMATIC TRANSMISSION HAS ALWAYS SHIFTED HARD AND NOW THE TRANSMISSION IS HAVING A HARD TIME SHIFTING INTO THE NEXT GEAR, IT REVS UP AND I HAVE TO TAKE MY FOOT OFF OF THE GAS IN ORDER FOR IT TO SHIFT. THIS SEEMS TO ONLY HAPPEN IN THE LOWER GEARS. ONCE I'M ABOVE 30 ITS FINE. THE CODE THAT JUST CAME ON IS LOW TRANSMISSION FLUID PRESSURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064468January 23, 2018
ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2013 CHRYSLER 200. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. WHILE ATTEMPTING TO RESTART THE VEHICLE, THE CONTACT HAD TO WAIT APPROXIMATELY ONE HOUR FOR IT TO RESTART. ADDITIONALLY, WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, THE RPMS REVVED, BUT THE VEHICLE FAILED TO ACCELERATE. THE CONTACT HAD TO DRIVE 20 MPH OR THE VEHICLE WOULD STALL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO MIKE RIEHL'S ROSEVILLE CHRYSLER JEEP RAM (25800 GRATIOT AVE, ROSEVILLE, MI 48066, (586) 859-2500) WHERE NO DIAGNOSTIC FAILURE CODES WERE FOUND AND THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN BACK TO MIKE RIEHL'S ROSEVILLE CHRYSLER JEEP RAM WHERE THE FUEL PUMP WAS REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN TO RAY LAETHEM CHRYSLER DODGE JEEP RAM (18001 MACK AVE, DETROIT, MI 48224, (313) 884-7210) WHERE IT WAS DIAGNOSED THAT THE PCM, FUEL PUMP, AND CRANK SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN TO SUBURBAN CHRYSLER DODGE JEEP RAM OF TROY (1790 MAPLELAWN DR, TROY, MI 48084, (248) 585-8800) WHERE NO DIAGNOSTIC FAILURE CODES WERE FOUND AND THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS THEN TAKEN TO JIM RIEHL'S FRIENDLY CHRYSLER JEEP (32899 VAN DYKE AVE, WARREN, MI 48093, (888) 834-3916) WHERE NO DIAGNOSTIC FAILURE CODES WERE FOUND AND THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE CONTACT WAS OFFERED A FEE, BUT DECLINED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064088January 22, 2018
AIR BAGS, STRUCTURE:BODY, ELECTRICAL SYSTEM
MY CHRYSLER 200 HAD BEEN RECALLED MID 2015 FOR A GLITCH IN THEIR COMPUTER SYSTEM THAT REQUIRED ALL CHRYSLER, DODGE, RAM, AND FIAT VEHICLES WITH THE 8.4 SCREEN TO HAVE A CHIP SENT OUT AND INSTALLED BY SELF TO UPDATE AND INSTILL SECURITY TO THOSE CARS. IN JANUARY OF 2016 I WAS INVOLVED IN A COLLISION IN MY CHRYSLER 200. MY ENTIRE FRONT END WAS KNOCKED OFF AS I WAS AWAITING A TURN IN A CENTER LANE ON A CITY STREET. MY ENGINE DROPPED AND ALL FLUIDS WERE EXPELLED FROM THIS VEHICLE, MY AIR BAGS DID NOT DEPLOY. WHEN I CALLED CONCERNED ABOUT IT I WAS TOLD THAT MY VEHICLE WAS TESTED WITH A HAND DEVICE IN A JUNK YARD AND THAT I HAD NOT BEEN HIT HARD ENOUGH OR IN THE RIGHT PLACE FOR THEM TO DEPLOY. I COULD NOT BELIEVE DUE TO THE FORCE AND DAMAGE DONE BUT WAS STILL TOLD BY A CHRYSLER REPRESENTATIVE THAT THERE WAS NO MALFUNCTION WITH THE AIR BAGS. THE CAR WAS A TOTAL LOSS BUT WAS RESOLD TO A DEALERSHIP IN CINCINNATI, OH AND PUT UP FOR SALE. I AM STILL RECEIVING NOTIFICATIONS ABOUT THE CAR DUE TO UCONNECT AND IS VERY CONCERNED ABOUT THIS SAME VEHICLE BEING SOLD AND PUT ON THE ROAD.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11064091January 22, 2018
FUEL/PROPULSION SYSTEM
"TAKATA RECALL" I PURCHASED THIS VEHICLE IN JULY 2016. IN NOVEMBER 2017, THE VEHICLE BEGAN STALLING AND SHUTTING OFF COMPLETELY WHILE I WAS DRIVING. IT LOSES POWER AND A THE SCREEN TELLS ME TO SHIFT TO P TO START VEHICLE. SOMETIMES IT WOULD START RIGHT AWAY, OTHER TIMES IT WOULD TAKE SEVERAL TRIES FOR IT TO RESTART. THERE WAS NO SPECIFIC TIME WHEN IT WOULD OCCUR. I COULD JUST BE PULLING OUT OF PARKING SPACE OR COMING OFF THE EXPRESSWAY AFTER DRIVING 30 MILES OR SO. IT WOULD HAPPEN WHEN I WAS TURNING LEFT, RIGHT OR GOING STRAIGHT. I TOOK THE CAR IN AND WAS TOLD THAT I NEEDED A THROTTLE SERVICE THAT, OF COURSE, WAS NOT COVERED UNDER MY WARRANTY. THEY SAID THAT THEY "RECOMMEND" A THROTTLE SERVICE EVERY 25,000 TO 30,000 MILES. I WAS AT 38,000 MILES. A RECOMMENDED SERVICE SHOULD NOT CAUSE YOUR VEHICLE TO COMPLETELY CUT OFF WHILE DRIVING. SO, I PAID $184.00 FOR THE THROTTLE SERVICE. THREE DAYS LATER, THE VEHICLE STARTED JERKING TERRIBLY WHILE I WAS DRIVING, PARKING, REVERSING, ETC. THE RPM DIAL WOULD SPIKE UP TO 3.5 OR SO, BUT IT WAS CONSTANTLY JERKING WHILE DRIVING. IT FELT LIKE I WAS DRIVING OVER A LARGE GRAVELED ROAD THE ENTIRE TIME I WAS DRIVING. I TOOK THE CAR BACK IN TO THE DEALER AND WAS INITIALLY TOLD THAT IT WAS MY TRANSMISSION WHICH WAS COVERED UNDER MY EXTENDED POWER TRAIN WARRANTY. HOWEVER, AFTER I LEFT THE VEHICLE, I WAS CALLED AND TOLD THAT IT WAS NOT MY TRANSMISSION, BUT IT WAS A BAD COIL AND SPARK PLUG. THIS, OF COURSE, WAS NOT COVERED BY MY WARRANTY. I WAS CHARGED $443 FOR THIS. I AM CURRENTLY WAITING TO SEE WHAT GOES WRONG NEXT. AS I HAVE ONLY HAD IT FROM THE DEALERSHIP FOR 2 DAYS NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064261January 22, 2018
POWER TRAIN
SINCE DAY ONE OF PURCHASING THIS VEHICLE, I HAVE FELT A LURCH WHEN I PRESS THE GAS FOR ACCELERATION. WHEN PRESSING THE GAS, THE VEHICLE WILL HESITATE, THEN JUMP INTO MOTION. WHEN GOING IN LOW SPEEDS IT FEELS AS IF I HAVE BEEN REAR ENDED. WHEN I TOOK THIS VEHICLE TO THE CHRYSLER DEALERSHIP, THE SERVICE TECHNICIAN TOLD ME ITS JUST A GLITCH IN THIS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063901January 20, 2018
AIR BAGS, UNKNOWN OR OTHER
AFTER A WEEK OF OWNING THE VEHICLE, WHICH WAS PURCHASED FROM ENTERPRISE, MY CHECK ENGINE LIGHT CAME OWN WHILE ON THE HIGHWAY WITH MY FAMILY (WIFE AND YEAR TEN MONTH BABE). WE CALLED THE DEALERSHIP AND SCHEDULED AND APPOINTMENT. TURNS OUT THE BATTERY WAS DEAD. GOT THAT FIX AND THEN WHILE DRIVING BACK HOME ON THE HIGHWAY MY AIRBAG LIGHT CAME ON WITH THE CHECK ENGINE LIGHT AS WELL. AT THE MOMENT THE LIGHT IS STILL ON AND WAITING TO GET MY CAR IN TO MY LOCAL DEALERSHIP. I DO NOT FEEL SAFE DRIVING MY CHRYSLER, EVEN THOUGH IT'S A NEW CAR, BUT I NEED TO GET TO WORK AND A BUS CAN'T GET ME THERE. I HOPE THIS IS A SMALL FIX AND I CAN HAVE MY AIRBAG SYSTEM WORKING AGAIN. I WOULD FEEL SAFE. I HAVE READ AND HEAR SIMILAR COMPLAINTS OF NEW OWNERS WITH THE THE ISSUES AND DEALERSHIPS REFUSING TO SERVICE THE WORK, EVEN ON CARS WITH 30,000 MILES. PLEASE HAVE THIS LOOKED AT OR INVESTIGATED, IT WOULD BE A SHAME IF SOMETHING HAPPENS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063692January 19, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2013 CHRYSLER 200 CONVERTIBLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS). THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BILL BRYAN CHRYSLER DODGE JEEP RAM (3401 US-441, FRUITLAND PARK, FL 34731, (352) 702-9103) CONFIRMED THAT THE REMEDY WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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