Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#11123186August 29, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN 2016. THE CONTACT SPOKE WITH DAVE WHITE CHEVROLET (58880 MONROE STREET, SYLVANIA, OHIO 43560) AND WAS INFORMED THAT THE PARTS WERE UNAVAILABLE AND THAT HE WOULD BE NOTIFIED WHEN THEY ARRIVE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS INVALID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123213August 29, 2018
AIR BAGS
MANUFACTURER RECALL NUMBER2049151 NHTSA RECALL NUMBER16V381 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE. THE RECALL STATUS HAS BEEN SHOWING AS REMEDY NOT YET AVAILABLE SINCE MAY 27,2016. WE HAVE CALLED DEALERSHIPS NUMEROUS TIMES ONLY TO BE TOLD THAT THE REMEDY IS STILL NOT AVAILABLE JUST LIKE THE WEBSITE STATES EVEN THOUGH IT HAS BEEN WELL OVER 2 YEARS. MEANWHILE THEY RECOMMEND THAT NOBODY SITS IN THE FRONT PASSENGER SEAT UNTIL THE ISSUE IS CORRECTED. WE HAVE A SUBURBAN BECAUSE WE NEED THE SPACE TO FIT ALL OF OUR FAMILY, WHICH INCLUDES USING THE FRONT PASSENGER SEAT, AND 2 YEARS WITHOUT BEING ABLE TO USE OUR CAR TO IT'S FULL CAPACITY IS UNHEARD OF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122933August 28, 2018
SERVICE BRAKES
I NOTICED THE BREAK LIGHT CAME ON AND WITHIN 10 MINS I LOST MY BREAKS AND WAS UNABLE TO PRESS BREAK PEDAL DOWN TO STOP. THIS SEEMS TO BE VERY COMMON WITH THIS VEHICLE AT 50K MILES WHICH MINE WAS AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122994August 28, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER STATED THAT PARTS WERE UNAVAILABLE AND DID NOT KNOW WHEN THEY WOULD ARRIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122719August 27, 2018
SEAT BELTS
WE ARE AN INSURANCE CARRIER. OUR INSURED DRIVER REAR ENDED ANOTHER VEHICLE. THERE WERE NO PASSENGERS IN HIS VEHICLE. 20 MINUTES OR SO AFTER THE ACCIDENT THE PASSENGER SIDE SEATBELT AREA CAUGHT FIRE. NO ONE WAS IN THE VEHICLE, THE POLICE OFFICER WAS ABLE TO PUT OUT THE FIRE. THE SIDE OF THE SEAT , DOOR AND FLOOR NEAR THE SEATBELT IS BURNED.
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#11122704August 27, 2018
ELECTRICAL SYSTEM, STEERING
SECOND TIME: (8/25/18) IN DRIVE-THROUGH LINE AT RESTAURANT AND STEERING WHEEL JERKED, POWER STEERING WARNING FLASHED ON DASH BEFORE CAR LOST ALL POWER. I PUT CAR IN PARK, RESTARTED CAR AND IT HAPPENED AGAIN. INCIDENT HAPPENED AT EXTREMELY SLOW SPEED WHILE MAKING A HARD LEFT TURN. RESTARTED CAR SECOND TIME NO ADDITIONAL PROBLEMS. FIRST TIME: (8/8/18) SEVERAL WEEKS AGO A SIMILAR INCIDENT HAPPENED WHILE MY WIFE WAS MAKING SHARP TURN AT LOW SPEED INTO A PARKING SPACE AT GROCERY STORE. TOOK CAR TO LOCAL CHEVY DEALERSHIP AND THEY REPLACED A ELECTRONIC PART, MODULE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121992August 23, 2018
SERVICE BRAKES
I HAD A MAJOR BRAKE FAILURE THE OTHER DAY WHILE DRIVING. I HAD NO BRAKES, BUT I WAS ABLE TO STOP WITH THE EMERGENCY BRAKE. I HAD THE TRUCK TOWED TO THE MECHANIC AND THEY REPORTED THAT THE BRAKE FAILURE WAS DUE TO RUSTED BRAKE LINES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121731August 22, 2018
SEAT BELTS
THE PASSENGER SIDE SECOND SEAT SEAT BELT WILL NOT RETRACT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121290August 21, 2018
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE LIFTGATE, AFTER BEING OPERATED, WOULD INDEPENDENTLY FALL WITHOUT WARNING. THE CONTACT STATED THAT BOTH SHE AND HER HUSBAND WERE STRUCK BY THE LIFTGATE. THERE WERE NO INJURIES. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 46,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121160August 20, 2018
UNKNOWN OR OTHER
ROUGH IDLE FOR A COUPLE OF WEEKS THEN CHECK ENGINE LIGHT AND SERVICE TRACTION CONTROL LIGHT CAME ON. COULD NOT GEAR DOWN WITHOUT JERKING. TOOK TO DEALERSHIP AND THE CORRECTED THE PROBLEM. THREE DAYS LATER ROUGH IDLING AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119907August 14, 2018
SERVICE BRAKES
DRIVING ON FREEWAY AND WE LOST THE BREAKS. BARLEY MADE IT OFF THE FREEWAY WITHOUT CRASHING. CHEVY SAYS ITS THE VACUUM PUMP, RIGHT AROUND 50,000 MILES. I HAVE READ MANY COMPLAINTS ONLINE WITH THE SAME ISSUE AND SAME MILEAGE. WILL IT TAKE SOMEONE BEING KILLED BEFORE THIS IS RECALLED? VERY SCARY FOR OUR FAMILY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119955August 14, 2018
ELECTRONIC STABILITY CONTROL (ESC)
STABILITRAK AND ENGINE WARNING LIGHTS FLASHING, WARNING CHIME BONG-BONGING, AND DIC SAYS STABILITRAK OFF, SERVICE STABILITRAK, AND ENGINE POWER REDUCED. RUNNING ROUGH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119781August 13, 2018
STRUCTURE:BODY
CRACKS (2 SEPARATE CRACKS; PHOTOS ATTACHED) APPEARED IN THE DASHBOARD OF 2010 CHEVROLET SUBURBAN LT ABOVE THE STEERING COLUMN AND NEAR THE PASSENGER AIRBAG. THE VEHICLE WAS STATIONARY IN THE DRIVEWAY WHEN THE CRACKS APPEARED -- THERE WAS NO EVENT TO CAUSE THE CRACKS TO APPEAR. A SEARCH ON A GM ONLINE FORUM ADVISED THIS TO BE A KNOWN DEFECT FOR CARS OF THIS MODEL AND YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119298August 11, 2018
STRUCTURE:BODY
INTERIOR DASH BOARD IS CRACKING NEAR AIR BAG, SEVERAL PLACES ON VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119377August 11, 2018
SUSPENSION
YESTERDAY AFTER BOUNCING ALL OVER THE ROAD FOR MONTHS AND TO THE POINT OF BEING UNSAFE TO DRIVE I TOOK THE SUV TO THE DEALERSHIP ONLY TO BE TOLD I NEED 2 NEW SHOCKS ON THE FRONT END ($1680). WHEN YOU SPEND OVER $70K ON AN SUV AND JUST A FEW YEARS LATER YOU NEED NEW SHOCKS MEANS CLEARLY SOMETHING IS SERIOUSLY WRONG WITH THE VEHICLE. AFTER LOOKING AROUND I WAS CORRECT IT IS DUE TO A FAILED MAGNETIC RIDE SYSTEM WHICH CHEVY IS AWARE OF AND CHOOSING TO DO NOTHING. SHAME ON CHEVY FOR DOING NOTHING AND IGNORING THE IMPACT TO THE CUSTOMER. THIS WILL BE THE LAST CHEVY I EVER BUY. AT LEAST SOME COMPENSATION WOULD BE GREAT BUT THE DEALERSHIP DOING THE WORK SAID NO SINCE CHEVY DOES NOT RECOGNIZE THE DEFECT. FRONT SHOCKS/STRUTS FAILED AT 63,000 MILES. EVEN WITH AN EXTENDED WARRANTY YOU ARE BASICALLY OUT OF LUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118725August 9, 2018
SUSPENSION:MULTIPLE AXLE
TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. WHILE DRIVING 30 MPH, THE FRONT PASSENGER WHEEL DETACHED FROM THE AXLE. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED MINOR INJURIES, THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS AWAITING DIAGNOSTIC TESTING AND REPAIRS. THE FAILURE MILEAGE WAS 40,000. *TT I PASSENGER LATER WENT TO ER FOR WORKUP DUE TO HEAD INJURY. MANUFACTURER WAS CONTACTED. UPDATED 10/15/18*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11118804August 9, 2018
SERVICE BRAKES
FRONT PASSENGER BRAKE PAD WEARING OUT UNEVENLY. THE INSIDE PAD IS 6MM DIFFERENT FROM THE OTHER 3 PADS. VERY DANGEROUS BRAKES WORE OUT IN 4 MONTHS. NOW BRAKES ARE SQUEAKING TERRIBLY WHILE DRIVING. STOPPING EFFORT HAS INCREASED AND FEELS UNSAFE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118819August 9, 2018
AIR BAGS
TAKATA RECALL IT'S BEEN OVER 2 YEARS NOW SINCE I FIRST RECEIVED THE RECALL NOTICE ON MY AIRBAGS. I CONTACTED A LOCAL CHEVROLET DEALER TODAY AND WAS TOLD THEY ARE STILL WAITING ON PARTS. NOW MY CONCERN IS WHEN WILL THIS RECALL BE FULFILLED? WHEN SOMETHING TRAGIC HAPPENS TO ME OR SOMEONE IN MY FAMILY? WILL THE RECALL NEVER BE FULFILLED AND MY VEHICLE EVENTUALLY "DIES" BEFORE THE RECALL CAN BE ADDRESSED? THIS VEHICLE COSTS A LOT OF MONEY AND TIME IS STEADILY GOING BY FOR A BIG COMPANY LIKE THIS NOT BE ABLE TO GET PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118309August 7, 2018
UNKNOWN OR OTHER
DASHBOARD CRACKING IN TWO PLACES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118317August 7, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
WHEN DRIVING THE VEHICLE THE ELECTRIC WILL FLICKER AND THEN THE SERVICE TRACTION CONTROL LIGHT WILL APPEAR ON THE DASH. THIS HAPPENS WHEN DRIVING, PARKING AND STARTING THE ENGINE. UNABLE TO TURN OFF THE LIGHT WITH THE BUTTON ON THE DASH BOARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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