Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#11243290August 12, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243340August 12, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2008 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ALAN WEBB CHEVROLET (3712 NE 66TH AVE, VANCOUVER, WA 98661, (360) 574-1131) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243105August 11, 2019
UNKNOWN OR OTHER
BOTTOM LINE INJECTORS! HAVE HAD THIS CAR FOR LESS THAN A YEAR AND REPLACED AC CONDENSER, BACK UP CAMERA, WHOLE FUEL SYSTEM DROPPED OUT BC OF CODES, FULL TUNE UP, WIRES, PLUGS XS 2, STILL HAD MISFIRES, ROUGH IDLE CODES FINALLY AFTER 2000$ FIX AND OUT OF WARRANTY FIXED THE PROBLEM! MIGHT LOOK NICE BUT WILL NEVER BUY AGAIN!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243106August 11, 2019
UNKNOWN OR OTHER
I HAVE READ 1,000'S OF COMPLAINTS ABOUT THE DASH BOARD CRACKING. I HAVE A CRACK ABOVE THE PASSENGER AIR BAG AND NOW ABOVE THE STEERING CLUSTER. THERE ARE TOO MANY COMPLAINTS FOR THIS TO CONTINUE TO GO UNATTENDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243019August 10, 2019
POWER TRAIN
TRANSMISSION WAS SHIFTING 'ROUGHLY' BOTH IN ACCELERATING AND DECELERATING CONDITIONS. SO ROUGH THAT MOVEMENT WITHIN THE VEHICLE WAS EXPERIENCED BY DRIVER AND PASSENGERS. WHEN THE VEHICLE WAS UNDERGOING BRAKING AND DECELERATING CONDITIONS THE VEHICLE WOULD ALSO MAKE NOISE AS SHIFTS OCCURRED IN THE TRANSMISSION (LOUD BANGING OR KNOCKING SOUNDS WERE HEARD). THE VEHICLE WAS MAINTAINED ACCORDING TO MANUFACTURERS RECOMMENDATION. EVENTUALLY THE TRANSMISSION EXPERIENCED MORE UNSAFE CONDITIONS WHEN GEARS WOULD NOT ENGAGE DURING ACCELERATION. THE VEHICLE WOULD ROLL BACKWARDS ON INCLINED SURFACES FOR SEVERAL INCHES TO SEVERAL FEET BEFORE TRANSMISSION ENGAGEMENT. IF TRAFFIC WAS BEHIND ON ANY INCLINE THE DRIVER WOULD HAVE TO USE BRAKE TO PREVENT ROLLING BACKWARD AND MAKING IMPACT WITH VEHICLE BEHIND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242554August 9, 2019
AIR BAGS
EMAIL TO DEPUTY ADMINISTRATOR FROM CONSTITUENT REGARDING NHTSA RECALL NUMBER 16V383 ISSUES: MAY 27, 2016; HE WOULD LIKE TO KNOW WHAT CAN NHTSA DO TO DIRECT GM TO REPLACE THE AIRBAG ASSEMBLY. *LD *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242831August 9, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2008 CHEVROLET SUBURBAN 1500. THE CONTACT RECEIVED A NOTICE FOR AN UNKNOWN RECALL REGARDING THE AIR BAGS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HUBLER CHEVROLET (1705 LAFAYETTE AVE, CRAWFORDSVILLE, IN 47933, (765) 231-4163) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242921August 9, 2019
UNKNOWN OR OTHER
I DON'T HAVE A COMPLAINT ABOUT MY SUBURBAN, IT'S A GREAT VEHICLE. MY COMPLAINT IS AFTER SEEING SO MANY NEWS ARTICLES ABOUT BABIES BEING LEFT IN CARS AND DYING OF HEAT I BELIEVE THE NHTSA NEEDS TO REQUIRE ALL NEW CAR SEATS MUST BE BLUE TOOTH CAPABLE AND A PRESSURE SWITCH IN THE CAR SEAT.....AND IF THE CAR IS CUT OFF FOR MORE THAN 1 MINUTE, BUT THE SEAT STILL HAS A BABY IN IT, THEN THE CAR SHOULD START FLASHING LIGHTS AND HONKING (JUST LIKE WHEN KEYS ARE LEFT IN THE CAR). THE ONLY WAY CAR SEAT AND VEHICLE MANUFACTURERS ARE GOING TO DO THIS IS IF THE NHTSA REQUIRES IT-JUST LIKE BACKUP CAMERAS KEEP KIDS FROM GETTING RUN OVER ACCIDENTALLY THIS REQUIREMENT WOULD KEEP FORGETFUL PARENTS FROM CAUSING ACCIDENTAL DEATHS AND SAVE LIVES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242419August 8, 2019
ELECTRICAL SYSTEM, ENGINE, STEERING
AT TIMES, THE ENTIRE ELECTRICAL SYSTEM FAILS WHILE THE VEHICLE IS OPERATING. TYPICALLY, IT QUICKLY REBOOTS, BUT AT TIMES WILL NOT RESTART FOR SEVERAL MINUTES. THIS HAS HAPPENED WHILE MAKING A HARD TURN AT LOW SPEED, IN WHICH THE POWER STEERING FAILS, WHEEL JERKS, AND ENTIRE ELECTRICAL SYSTEM AND ENGINE BECOME DISABLED, AND HAS ALSO HAPPENED AT HIGHWAY SPEED WHILE OPERATING ON CRUISE CONTROL, WITH THE ELECTRICAL SYSTEM TYPICALLY SHUTTING DOWN WHEN THE BLINKER IS ENGAGED TO CHANGE LANES. WHEN ELECTRICAL SHUTS DOWN, RESULTS IN COMPLETE LOSS OF ALL ELECTRICAL SYSTEMS INCLUDING POWER STEERING, BRAKE ASSIST, ENGINE POWER, LIGHTS, ETC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242633August 8, 2019
STRUCTURE:BODY:ROOF AND PILLARS
TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. THE CONTACT NOTICED WATER LEAKING DOWN FROM THE ROOF INSIDE THE VEHICLE EACH TIME THE VEHICLE WENT THROUGH A CAR WASH OR WHEN IT RAINED. THE VEHICLE WAS TAKEN TO CONKLIN CHEVROLET SALINA (2700 S 9TH ST, SALINA, KS 67401, (785) 201-3517) WHERE THE CONTACT WAS INFORMED THAT THE ENTIRE ROOF NEEDED TO BE REMOVED TO FIND THE ORIGIN OF THE LEAK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 9-5410228962. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242663August 8, 2019
STRUCTURE:BODY
DASH BOARD CRACKING AND SPLITTING APART IN MULTIPLE LOCATIONS// IT STARTED OFF SMALL, AND IS CONTINUING HEADING FOR THE GAUGE CLUSTER.~~~ON THE OPPOSITE SIDE IT HAS COMPLETED A SPLIT FROM THE DEFROSTER DUCTING TO THE PASSENGER FRONT AIR BAG COVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242370August 7, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). MARCHANT CHEVROLET INC (LOCATED AT 5700 SAVANNAH HWY, RAVENEL, SC 29470, (843) 722-8208) WAS CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT FELT THAT THE DEALER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242283August 7, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CHEVROLET SUBURBAN. THE CONTACT RECEIVED AN UNKNOWN RECALL NOTICE REGARDING THE AIR BAGS. WHEN THE CONTACT RECEIVED THE RECALL NOTICE NEARLY TWO YEARS AGO, SHE CONTACTED THE MANUFACTURER AND DAVIS GAINESVILLE CHEVROLET CADILLAC (2600 N MAIN ST, GAINESVILLE, FL 32609, (888) 904-6807) WHERE SHE HAS CONTINUOUSLY INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242284August 7, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
LOSS OF GPS, ONSTAR, XM AND COMPASS FUNCTION. WATER HAS LEAKED INTO THE ROOF MOUNTED SHARK-FIN ANTENNA. VEHICLE HAS LOST COMPASS, GPS, ONSTAR AND XM CAPABILITIES. DEALER RECOMMENDS REPLACING ROOF MOUNTED ANTENNA. DESPITE THIS BEING A KNOWN PROBLEM ACKNOWLEDGED BY CHEVROLET IN SB-10058785-9942 THIS VIN WAS NOT INCLUDED AND CUSTOMER WILL BE CHARGED OUT OF POCKET FOR ANTENNA REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242297August 7, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. RADLEY CHEVROLET (3670 JEFFERSON DAVIS HWY, FREDERICKSBURG, VA 22408) CONTACTED THE MANUFACTURER AND PROVIDED CASE NUMBER: 8-2618919812. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241928August 6, 2019
AIR BAGS
SERVICE AIRBAG LIGHT IS ON.I JUST PURCHASED THE SUBURBAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241952August 6, 2019
ELECTRICAL SYSTEM, ENGINE
DRIVING OUR NEWLY PURCHASED 4 WEEK OLD SUBURBAN DOWN I95. FOLLOWING A BATHROOM BREAK AT A REST STOP, WE LOADED UP IN THE CAR, STARTED IT VIA THE PUSH IGNITION AND DROVE DOWN THE ON RAMP ONTO THE HIGHWAY. WITHIN SECONDS, SMOKE BEGAN BILLOWING FROM THE HOOD. A FIRE UNDER THE HOOD ENSUED. WE WERE TRAVELING AT APPROXIMATELY 30-40MPH, WHEN THE SMOKE BECAME SUDDENLY HEAVY. WE PULLED OVER AND PARKED THE CAR ON THE SHOULDER AND ATTEMPTED TO TURN IT OFF. FOR 30-40 SECONDS, THE CAR WOULD NOT TURN OFF, RATHER, IT SHOOK AND SPUTTERED. WE EVACUATED THE CAR AND CALLED THE STATE POLICE WHO ARRIVED SHORTLY THEREAFTER. THE SUBURBAN WAS TOWED TO RICK HENDRICK CHEVROLET IN RICHMOND, VIRGINIA. ABOUT A WEEK LATER, WE WERE TOLD THAT THE PUSH IGNITION IN THE CAR CAUSED AN ELECTRICAL FIRE. CHEVROLET STILL HAS THE CAR AND IS WORKING TO REPAIR, BUT WE HAVE CONCERNS ABOUT TAKING POSSESSION OF A 4 WEEK OLD CAR THAT CAUGHT FIRE. WOULD APPRECIATE CHEVROLET'S ASSISTANCE, BUT THE DEALERSHIP THAT WE PURCHASED THE VEHICLE, KOONS CHEVROLET OF MCLEAN, HAS BEEN NONRESPONSIVE AND VERY UNHELPFUL.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11242074August 6, 2019
SERVICE BRAKES
POOR LOW SPEED BREAKING, SPECIFICALLY: AFTER BRAKING, SUBSEQUENT ATTEMPTS TO BRAKE RESULT IN FAILURE OF BRAKES AND OR COMPLETE DEPRESSION OF PEDAL AND LURCHING HAULTS. THIS OCCURS MOST FREQUENTLY IN TRAFFIC, CITY DRIVING AND STOP SIGNS/LIGHTS. USUALLY AT LOWER SPEEDS BUT POSSIBLE AND OCCURRED AT HIGHWAY SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242139August 6, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT WAS INFORMED THAT SHE WOULD BE NOTIFIED WHEN THE PART BECAME AVAILABLE. VICTORVILLE CHEVROLET (15425 DOS PALMAS RD, VICTORVILLE, CA 92392, (760) 684-4511) WAS CONTACTED AND THEY PROVIDED THE SAME INFORMATION. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242158August 6, 2019
SUSPENSION
I BROUGHT MY 2015 SUBURBAN LTZ (63,000) INTO THE DEALERSHIP TODAY FOR A HORRIBLE BANGING IN THE FRONT PASSENGER'S SIDE AND WAS HAVING A HARD TIME CONTROLLING THE VEHICLE WHEN I HIT A BUMP OR POT HOLES. AT FIRST THE CUSTOMER SERVICE REP TOLD US THEY COULD NOT REPLICATE THE ISSUE AND AFTER SOME FIRM CONVINCING, THE TECH CAME BACK AND SAID THAT THE SHOCKS WERE INDEED LEAKING IN THE FRONT. WHILE I HAVE AN EXTENDED WARRANTY GOOD FOR 72 MONTHS OR UP TO 75K MILES AND THE PART IS LISTED AS STRUTS UNDER HE GM CODE, THE COST IS NOT GOING TO BE COVERED AND WE ARE GOING TO HAVE TO PAY NEARLY $1800 TO REPAIR. WE REALLY HAVE NO CHOICE BUT TO REPAIR GIVEN THE NOISE IS NOT ONLY LOUD WHEN THE CAR HITS A BUMP BUT ALSO THE PERFORMANCE AND HANDLING HAS NOT BEEN GREAT SINCE THE NOISE STARTED. AFTER RESEARCHING IT IS VERY APPARENT THAT THIS IS A KNOWN ISSUE WITH GM! WHY ISN'T THE NHTSA LOOKING INTO THIS? GM KNOWS THIS IS AN ISSUE AND ISN'T DOING ANYTHING ABOUT IT. DOES IT TAKE A TRAGIC ACCIDENT TO GET ACTION ON THIS ISSUE. PLEASE HELP CONSUMERS TO MAKE THIS RIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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