Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#836850April 19, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING ACROSS COUNTRY ENGINE JUST SUDDENLY SHUT DOWN WITHOUT WARNING. DEALER HAS BEEN CONTACTED, AND PROBLEM CANNOT BE DUPLICATED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#836855April 19, 1999
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
CONSUMER WAS DRIVING VEHICLE AND STOPPED, TURNED OFF ENGINE, AND SMOKE SMELLS BEGAN SHORTLY AFTER THEY OPENED THE HOOD AND FIRE WAS EVERY WHERE. AAA TOWED VEHICLE TO DEALERSHIP. DEALERS SAID NOT TO TOUCH VEHICLE UNTIL SOMEONE FROM FROM MANUFACTURER WILL COME OUT TO LOOK----ALLEN GWYNN CHEVROLET--818-240-5720
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#705760April 19, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER
THE WINDSHIELD WIPERS HAVE FAILED AND CONTINUE TO FAIL WITHOUT WARNING. THEY STOP WORKING AND START TO BUZZ LOUDLY. I HAVE TO STOP THE CAR AND TAP ON THE WIPER MOTER TO GET THEM TO RESTART. THIS IS VERY DANGEROUS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#705707April 17, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER
THE WINDSHIELD FLUID RESERVOIR HAD BEEN REPLACED AND LINES CHECKED, BUT STILL IS LEAKING . HAPPENS INTERMITTENTLY, WINDSHIELD FLUID WILL BE SEEN LEAKING ONTO FLOOR AFTER VEHICLE IS STOPPED AND ENGINE IS OFF, FLOWING NOT JUST DRIPPING A 1/4 OF RESERVOIR WILL EMPTY SOMETIMES. POSSIBLY , THIS IS CONNECTED TO RECENT RECALL FOR "CRACKED WIRING HARNESS CONNECTOR" WHICH CAUSES WIPERS TO WORK INTERMITTENTLY. ALSO RECENTLY EXPERIENCED WIPERS TURNING ON BY THEMSELVES ONE TIME 1/10/99. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#545062April 16, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WINDSHIELD WIPER CIRCUIT BOARD FAILED, PRIOR TO RECALL NOTICE, CAUSING DAMAGE TO MOTOR DUE TO SHORT / BURNING *YC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#705692April 16, 1999
SEATS
THE METAL OF THE DIRVER'S SEAT FRAME IS CRACKING AND SPLITERING WHERE IT THE LEFT FRONT CORNER IS ATTACHED TO THE POWER SEAT RAIL/TRACK. INITIALLY I REPORTED A SQUEAKING NOISE FROM SEAT TO A MD CHEVY DEALER IN 1996, WHO FOUND NOTHING WRONG AND EXPLAINED IT OFF AS NORMAL WEAR AND TEAR AND SEAT WOULD NOT BE REPLACED. ON APRIL 14TH, 1999 I DISCOVERED METAL FRACTURES AFTER SQUEAKING NOISE BECAME INCREASINGLY LOUDER AND TRYING TO FIGURE OUT ITS CAUSE. CONTACTED CHEVROLET AT THEIR WEB SITE AND EXPRESSED MY CONCERN OVER THE APPEARENT MATERIAL FAILURE OCCURING. I RECIEIVED AN EMAIL ASKING THAT I CONTACT A SERVICE REPRESENTATIVE AT 800-222-1020. I WAS TO GIVE THE REPRESENTATIVE MY REFERENCE FILE NUMBER: 990206345. I SPOKE WITH A MS. PAMELA DORSEY AT EXTENSION 3732. MS. DORSEY WAS VERY CURT AND INDICATED THAT CHEVROLET MOTOR DIVISION WOULDN'T DO ANYTHING ABOUT THIS PROBLEM. I RESEARCHED THE NHTSA DATA BASE ON THIS VEHICLE AND FOUND 25 COMPLAINTS ON THE SAME SEAT WITH THE SAME SYMPTOMS. SINCE I AM A MEMBER OF THE U.S. ARMED FORCES, I DON'T MAKE THE KIND OF MONEY TO PURCHASE ANOTHER SEAT FOR THIS VEHICLE. NOTWITHSTANDING THE STRUCTURAL INTEGRITY OF THE SEAT FRAME FAILING IN FIVE YEARS AND UNLIKE THE OTHER COMPLAINTS, IT'S A JUST A MATTER OF TIME WHEN MY SEAT DETACHES, WORSE YET, WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#836768April 15, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
THIS VEHICLE HAS A FAULTY WINDSHIELD WIPER MOTOR WHICH CAUSES THE WIPERS TO WORK INTERMITTENTLY. DEALER HAS BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#705615April 14, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
IF SURFACE IS ROUGH WHEN BRAKING WE OFTEN GET A SURGE FORWARD WHEN THE ANTI-LOCKS KICK IN. SUCH AS WHEN THE TIRES BOUNCE SLIGHTLY WHILE BRAKING. THIS HAS CAUSED US TO GO INTO AN INTERSECTION WHILE TRYING TO STOP AND IT EXTENDS THE STOPPING DISTANCE. WE HAVE HAD THIS PROBLEM SINCE TIME OF PURCHASE BUT ARE TOLD BY CHEVY THAT THERE IS NO RECALL THUS NO CORRECTIVE ACTION AVAILABLE. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#705637April 14, 1999
SEATS
THE SEAT FRAME FOR THE LEFT FRONT DRIVERS SIDE SEAT FAILED. THERE WAS ONLY 67,000 MILES ON IT. I DROVE IT FOR A WHILE UNTIL I COULD GET IT FIXED, IF THE OTHERBOLT HAD FAILED THE SET WOULD HAVE TIPPED BACKWARDS WHILE DRIVING, I DON'T BELIEVE I WOULD HAV BEEN ABLE TO CONTROL THE VEHICLE IF THAT HAPPENNED. I HAVE KEPT THE VEHICLE AND IT IS ABOUT NINE MONTHS LATER. TEH REPLACEMENT IS BEGINNING TO FAIL IN THE SAME WAY. THIS SEEMS UNACCEPTABLE. THE DEALER HAS INFORMED ME HTEY HAVE SEEN THIS PROBLEM IN OTHER SUBURBANS, I HAVE HEARD OF THE SAME PROBLEM FROM OTHER OWNERS AND I SEE THE SAME PROBLEM LISTED IN YOUR COMPLAINT SUMMARY. PLEASE MAKE THEM CONRRECT THE PROBLEM. IT IS SIMPLY A POOR DESIGN AND IF BOTH BOLTS FAIL AT THE SAME TIME, IT SEEMS VERY LIKELY SOMEONE WILL GET HURT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#705552April 12, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER
GM HAS A RECALL ON THESE TRUCKS FOR THIS PROBLEM (98V150000) BUT THEY TOLD ME THAT MY TRUCK DOES NOT FALL IN THE S/N RANGE EVEN THOUGH I HAVE THE PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#705448April 9, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
I PURCHASED MY 1997 3/4TON 4X4 SUBURBAN IN OCT 97. AFTER ONLY TWO MONTHS HAVING IT,IN DECEMBER, 1997 I BEGAN EXPERIENCING PROBLEMS WITH THE FRONT BRAKES SQUEAKING. TOOK TO THE DEALERSHIP THEY REPLACED THE FRONT PADS. THEN 2MONTHS LATER,IN FEBRUARY, 98 SAME THING HAPPENED AGAIN. I BECAME CONCERNED AS TO WHY THIS WAS HAPPENING. THIS HAS BEEN GOING ON EVERY 2-3 MONTH SINCE, AND WE ARE NOW IN APRIL, 99 AND I AM STILL HAVING THE SAME PROBLEM. LUCKY TO GET 1-2 THOUSAND MILES ON THE PADS. HAVE BEEN TO DEALER APPROXIMATELY 10 TIMES FOR THIS. DEALER WAS CONCERNED AS TO WHY THEY WERE WEARING SO QUICK. NOW 4-5 SETS IN THIS SHORT OF TIME. THE LAST TWO TIMES I HAVE TAKEN IT TO THEM I LEFT THE DEALERSHIP WITH THEM STILL SQUEAKING, AND I WANTED TO HAVE FIXED. NOW ADDED TO THIS PROBLEM IS THE FRONT END PULLING TO THE LEFT FRONT WHEN YOU APPLY THE BRAKES, AND WHEN IT IS RAINING OUT THE VEHICLE HOPS ALL OVER THE ROAD WHEN YOU TRY TO STOP. IT IS VERY SCARY. THIS IS NOW A MAJOR CONCERN, AND I AM AFRAID IT COULD BE DANGEROUS. IM MARCH ,99 I BROUGHT BACK TO SERVICE MANAGER FOR THE SQUEAK, PULL OF THE FRONT END. WHEN I LEFT THAT DAY VEHICLE HAD NOTHING DONE TO IT. SERVICE MANAGER SAID HE WOULD CONTACT GMC REP.HAVE HIM COME OUT MAYBE HE COULD RESOLVE THE PROBLEM. THIS WAS ON MAR3,1999. I WAITED TILL APR 8,1999, DORIAN TAFT GMC REP. CAME OUT. I REQUESTED IN WRITING THAT I BE PRESENT WHEN HE WAS OUT SO WE COULD DISCUSS MY CONCERNS. I WAS NEVER CALLED, I WENT TO THE DEALERSHIP AFTER WORK SPOKE TO THE SERVICE MANAGER WHO INFORMED ME THAT THE GMC REP WAS IN A HURRY DIDNT HAVE TIME TO DISCUSS THE ISSUE WITH ME OR CHECK MY VEHICLE OUT LIKE IT SHOULD HAVE BEEN,AND THAT WAS WHOLE PURPOSE. IM VERY UPSET AND THIS IS TOTALLY UNSAT. MY VEHICLE CONCERNS PROBLEMS STILL STAND.I BELIEVE THIS IS VERY UNSAFE & THINK THE PROBLEM NEEDS TO BE ADDRESSED AND TAKEN CARE OF NOW. LONGEST SET OF PADS LASTED APPROX 2000 MILES. FRONT RIMS ARE A CONSTANT BLACK. PLEASE HELP ME OUT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#705406April 8, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
PREMATURE DISC BRAKE FAILURE AND VEHICLE PULLS TO RIGHT .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#705436April 8, 1999
SEATS
DRIVER'S SEAT CUSHION BROKE FROM ITS ANCHOR, MAKING CONTROL OF VEHICLE DIFFICULT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#836542April 6, 1999
SEAT BELTS
THE SEAT BELTS IN THE THIRD ROW OF THE SUBURBAN DO NOT SELF ADJUST. ALSO, THE SEAT BELTS DO NOT WORK PROPERLY WITH CHILD SAFETY SEATS. THESE SEAT BELTS WERE AFTER MARKET SEAT BELTS, INSTALLED BY THE DEALERSHIP. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#705330April 6, 1999
UNKNOWN OR OTHER
NO SUMMARY LISTED FOR THIS VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#705350April 6, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
WHEN THE PROBLEM ORIGINALLY STARTED ABOUT 2 YRS AGO, WE IGNORED IT. THEN, WHEN IT BECAME CLEAR THAT IT WASN'T AN ISOLATED INCIDENT, WE TOOK THE VEHICLE TO A LOCAL CHEVROLET DEALERSHIP (NOT THE SELLING DEALERSHIP). DURING A TEST DRIVE, THE EVENT OCCURRED, AND THE SERVICE REPRESENTATIVE SAID THAT THIS WAS "NORMAL," AND THAT OTHER SIMILAR MAKES DID THE SAMETHING. THE EVENT THAT HAPPENS IS THAT WHEN PRESSURE IS APPLIED TO THE BRAKES, THERE IS A GRINDING SOUND, AND THE BRAKES DON'T "TAKE". THE VEHICLE CONTINUES ALONG ITS COURSE, NOT SLOWING APPRECIABLY FOR A WHILE. THE BRAKES WILL EVENTUALLY GRAB, AND THEN THE VEHICLE STOPS. THE SERVICE REP SAID WE JUST NEEDED TO BE CAREFUL WHEN WE DRIVE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#836476April 5, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WAS SLOWING DOWN TO APPROXIMATELY 20MPH & GETTING READY TO PARK HEARD THE BRAKE SENSOR WARNING SOUND. HAD NO BRAKES AFTER WARNING SYSTEM SOUNDED. THE BRAKES FAILED AT 12,000 MILES. BROUGHT VEHICLE IN 6/98. DEALERSHIP SAID BRAKES WERE NOT UNDER WARRANTY & WOULD NOT REPAIR THEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#836501April 5, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
DUE TO A DEFECTIVE TRANSMISSION PUMP, TRANSMISSION BURNED OUT, RESULTING IN STALLING WHICH MAY HAVE CAUSED AN ACCIDENT. THE ENTIRE TRANSMISSION HAD TO BE REPLACED. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#705286April 5, 1999
VISIBILITY:WINDSHIELD, VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
MY NEW SURBURBAN AND SEVERAL OF THOSE THAT I LOOKED AT HAVE WINDSHIELD VISUAL DISTORTIONS. EXAMPLE: VEHICLES LOOKS TALLER AND SKINNIER OR SHORTER AND WIDER THAN THEY ARE. IT HAS A NUMBER OF THESE OPTICAL RIPPLES. THE DISTORTION, LIKE A CARNIVAL HOUSE OF MIRRORS, MAKES ME DIZZY AND CONFUSES SPEED JUDGEMENTS--VEHICLES SUDDENLY SEEMS BIGGER AND CLOSER, OR SMALLER AND FARTHER AWAY. OUTSIDE LEFT HAND REARVIEW MIRROR LIKEWISE HAS RIPPLE EFFECT. THIS IS RIDICULOUS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#705271April 4, 1999
UNKNOWN OR OTHER
NO SUMMARY LISTED FOR THIS VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Suburban