Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#708504July 11, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER, AIR BAGS:FRONTAL
MY VEHICLE RAN HEAD-ON INTO THE SIDE OF A CAR THAT RAN A STOP SIGN. MY CAR WAS SO DAMAGED THAT THE INSURANCE ADJUSTOR "TOTALED" IT. THE IMPACT WAS SO SEVERE THAT I, THE DRIVER, SUSTAINED A FRACTURE OF THE STERNUM (I WAS WEARING A SEAT BELT WITH SHOULDER HARNESS). THE AIR BAGS OF MY CAR DID NOT GO OFF, BUT THE AIR BAGS OF THE CAR I HIT DID GO OFF. ON IMPACT THE BRAKE MASTERCYLINDER WITH THE POWER ASSIST UNIT WAS BROKEN OFF THE FIRE WALL BY THE ABS MODULE. THEREFORE I DID NOT HAVE ANY BRAKES AND ROLLED FOR ANOTHER 300 FEET BEFORE COMING TO REST AGAINST A TREE IN THE LOWER SHOULDER OF THE ROAD.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#708469July 10, 1999
SUSPENSION:FRONT
I HAVE ATTEMPTED TO GET THESE ISSUES REPAIRED AND HAVE SENT LETTERS, BUT THE CHEY DEALERS WILL NOT GET INVOLVED, NOR WILL THE DEALER I BOUGHT IT FROM AGREE TO RESEARCH IT ANY FARTHER. I HAVE SPENT OVER $500.00 IN FRONT END PARTS, EXHAUST PARTS AND IT IS STILL THERE. I HAVE OWNED 3 OTHER SUBURBANS AND THIS IS THE WORST DRIVING ONE I HAVE EVER HAD. ARE THERE ANY OTHER WAYS TO GET THIS CAR TO SAFELY GO DOWN THE ROAD? IT WANDERS ALL OVER AND IS UNSAFE TO DRIVE ON A WINDY DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#842021July 9, 1999
SUSPENSION:FRONT
WHEN DRIVING AT ANY SPEED STEERING WHEEL PULLS TO THE LEFT, AND VEHICLEJERKS SEVERELY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#842040July 9, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WINDSHIELD WIPERS WORK INTERMITTENTLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#708368July 8, 1999
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL
THESE SEALS HAVE FAILED TWICE IN 3000 MILES. IT WAS REPAIRED BOTH TIMES WITH GENUINE GM PARTS. I WAS TOLD BY THE TRANSMISSION SHOP THAT THIS IS VERY COMMON FOR 3/4 TON SUBURBANS. THIS IS SIMPLY UNACCEPTABLE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#708361July 8, 1999
EQUIPMENT:APPLIANCE:AIR CONDITIONER
NO SUMMARY LISTED FOR THIS VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#708415July 8, 1999
ELECTRICAL SYSTEM:IGNITION:MODULE
CAR SHUTS DOWN WHEN YOU LEAST EXPECT IT SOMETIMES ON THE FREEWAY OTHER TIMES IN AN INTERSECTION 4 NEAR COLLISIONS MY WIFE REFUSES TO DRIVE THE CAR DEALERS DENY A PROBLEM INDEPENDENT MECHANICS HAVE TOLD ME IT IS A DEFECT IN THE ECM AND PROM UNIT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#841844July 7, 1999
UNKNOWN OR OTHER
BOLTS THAT HOLD DASHBOARD CAME APART CAUSING DASHBOARD TO COME APART. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#546514July 6, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER, VEHICLE SPEED CONTROL
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT (98V-150) PRIOR TO RECALL NOTICE. MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#546519July 6, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
VEHICLE IS EXPERIENCING SAME COMPONENT FAILURE (WINDSHIELD WIPER MODULE) AS OTHER RECALLED VEHICLE'S, HOWEVER VEHICLE DENIED SERVICE DUE TO VIN #. MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#546490July 6, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
VEHICLE EXPERIENCED FAILURE OF THE RECALL COMPONENT (98V-150) WINDSHIELD WIPERS PRIOR TO RECALL NOTICE CAUSING POOR VISIBILITY AND NEAR ACCIDENT. MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#841679July 6, 1999
SUSPENSION:FRONT
WHILE MAKING A RIGHT TURN AT SLOWDOWN TO MODERATE SPEEDS, STEERING WHEEL SEVERLY PULLS TO THE RIGHT. CAUSE UNKNOWN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#708292July 6, 1999
VISIBILITY:WINDSHIELD WIPER/WASHER
I HAD THE FAILURE AND COMPLETED THE REPAIR AT THE DEALERSHIP ABOUT 9 MONTHS BEFORE THE VEHICLE WAS RECALLED FOR THIS PROBLEM. SINCE THE RECALL WAS ANNOUNCED, I COMPLETED THE STEPS I WAS TOLD WERE NEEDED TO OBTAIN REIMBURSEMENT FROM THE MANUFACTURER, BUT THEY CONTINUE TO STONEWALL ME. AT THIS POINT, THE MANUFACTURER SAYS THE DEALER "NEEDS TO CLEAR THE SYSTEM" FOR THE REPAIR, AND THE DEALER SAYS HE CANNOT "CLEAR THE SYSTEM" BECAUSE IT WILL NOT ALLOW HIM TO COMPLETE THE ENTRY. NEITHER OF THEM SEEMS TO CARE WHETHER I GET REIMBURSED OR NOT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#708157July 2, 1999
STEERING:HYDRAULIC POWER ASSIST SYSTEM
I HAVE OWNED A 86,93,95,AND 97 SUBURBAN. SO SUBURBAN STEERING IS VERY FAMILIAR TO ME. THE 1997 SUBURBAN STEERING IS UNSAFE. WHEN THE VEHICLE WAS FIRST PURCHASED THE VARIABLE ASSIST FAILED PULLING AN RV TRAILER. WHENEVER A VEHICLE PASSED OUR SUBURBAN THE STEERING HAD SO MUCH OVERSTEER THAT IF TURNED IN ANY DIRECTION IT WOULD DART LEFT AND RIGHT EITHER GOING OFF THE HIGHWAY OR IN THE OTHER LANE. SEVERAL ATTEMPTS WERE MADE TO REPAIR THE STEERING,THEN LEMON LAW WAS INVOKED. TWO MORE ATTEMPTS WERE MADE,THE FINAL ONE RESULTED IN ALL OF THE SERVICE MANAGER'S STEERING COMPONENTS BEING REMOVED FROM HIS 98 TRUCK AND PLACED ON THE SUBURBAN. THE STEERING WAS BETTER BUT POOR COMPARED TO THE 95 AND 93 SUBURBAN. TODAY THE VEHICLE IS STILL SCARY TO DRIVE ON RUTTED WET ROADS AT SPEED. JUST RECENTLY A CHIP FAILED IN THE STEERING WHEN TURNING LEFT, CAUSING OVER CORRECTION INTO OTHER LANES. THE DEALER SAID THIS HAD HAPPENED IN OTHER VEHICLES AND REPAIRED THE VEHICLE. UNLESS GM FIXES THIS PROBLEM,MY INTENT IS TO BUY ANOTHER VEHICLE THAT IS SAFE FOR FAMILY. IT WILL NOT BE A GM SUBURBAN. THE STEERING NEEDS TO BE COMPLETELY REPLACED WITH PREVIOUS NON VARIABLE ASSIST. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#841577July 1, 1999
STEERING
WHILE DRIVING STEERING RESISTANCE HOLDS, RESULTING IN DANGEROUS OVERSTEER. DEALER HAS BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#708140July 1, 1999
STEERING:HYDRAULIC POWER ASSIST SYSTEM, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
POWER STEERING KEEPS FLUCTUATING BETWEEN FEELING TIGHT AND SLOPPY. AT CERTAIN POINTS THE STEERING WHEEL SEEMS TO BE PULLED FROM MY GRASP, AND OVERSTEERING OCCURS. STEERING ALSO SOMETIMES MAKES A MOANING NOISE. ALSO, BRAKES NEED TO BE REPLACED EVERY 20,000 MILES. LAST TIME I HAD BRAKES REPLACED AT DEALER, I HAD TO RETURN 5 TIMES TO HAVE THEM CORRECTED. I WAS TOLD SHIMS BROKE OFF THE FRONT PADS AND WERE BINDING. ALL I KNOW IS THAT I COULD SEE THE ROTORS GLOWING BLUE AND THE BRAKES SMELLED LIKE THEY WERE BURNING, THEY WERE ALSO MAKING A HORRIBLE GRINDING NOISE WHEN THEY WERE WARM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#708138July 1, 1999
STEERING:HYDRAULIC POWER ASSIST SYSTEM
FAILURE OF THIS COMPONENT RESULTS IN IMMEDIATE AND DRAMMATIC LOSS OF NORMAL POWER STEERING CONTROL WHEN ENGAGING IN TURNS. THE LOSS OF RESISTENCE RESULTS IN IMMEDIATE OVERSTEER WHICH, AT HIGHWAY SPEEDS, IS VERY DANGEROUS, SOMETIMES CAUSING THE DRIVER TO DROP A WHEEL FROM PAVEMENT. MY WRITING IS PROMPTED BY: 1) EXPERIENCE WITH MY SUBURBAN; 2) A CALL TO ME TODAY FROM A DEALERSHIP MECHANIC WHO WORKED ON MY VEHICLE WHO INFORMED ME HE HAD ANOTHER BAD ONE, IDENTICAL TO MINE; 3) I DROVE ANOTHER SUBURBAN OF THE SAME VINTAGE & MILEAGE WITH THE IDENTICAL PROBLEM. THOUGH ANECDOTAL, THE MULTIPLE OCCURANCES IN VEHILCES WITH WHICH I AM ACQUAINTED RAISE A COMPELLING QUESTION ABOUT A DANGEROUS PROBLEM WITH SUBURBANS. THANK YOU FOR YOUR CONSIDERATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#841429June 30, 1999
STEERING: STEERING WHEEL/HANDLE BAR
WHEN MAKING A TURN THE WHEEL LOOSENS UP AND THEN WILL KICK BACK IN . *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#841435June 30, 1999
STEERING: STEERING WHEEL/HANDLE BAR, ELECTRICAL SYSTEM:IGNITION:MODULE
WHEN CHANGING LANES OR TURNING CORNERS STEERING WHEEL BECOMES LOOSE, AND DRIVER LOSES CONTROL OF THE VEHICLE. DEALER HAS CHANGED THE ECM CHIP AND THE PROBLEM STILL EXISTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#841455June 30, 1999
SEATS
CONSUMER'S SEAT BOLT WELD BROKE FROM THE TRACK. THERE IS AN OPEN INVESTIGATION AT THIS TIME, IE-96-093. *AK *YC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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