Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#558923January 12, 2000
STEERING: STEERING WHEEL/HANDLE BAR
THERE IS A GRINDING IN THE STEERING COLUMN. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#717262January 12, 2000
UNKNOWN OR OTHER
EMERGENCY STOPS ON DRY PAVEMENT AT 30 MPH CAUSED ABS TO ENGAGE AND CAUSED 2 ACCIDENTS. IN BOTH INCIDENTS, THE VEHICLE SEEMED TO "ROLL" INTO THE CAR IN FRONT. AFTER DRIVING 30 YEARS, I HAVE A SENSE OF HOW LONG IT SHOULD TAKE TO STOP AS WELL AS BEING VERY AWARE OF HOW LONG IT TAKES TO STOP THIS HEAVIER VEHICLE AND HAVE ATTEMPTED TO COMPENSATE BY ALLOWING A GREAT DEAL OF STOPPING SPACE IN FRONT OF ME. I DO NOT FOLLOW AS CLOSE AS MOST SEMIS. WHEN THE BRAKES ARE PUSHED ALL THE WAY DOWN IN SUDDEN STOPS, THE ABS COMES ON AND MAKES A SORT OF POPPING/ROARING SOUND. IT SEEMS LIKE SOMETHING SLIPPING. I HAVE COMPLETE CONTROL OF THE STEERING AS I ROLL/CRASH INTO THE BACK OF THE VEHICLE IN FRONT OF ME! BUT, I FEEL THAT I HAVE NO CONTROL OF THE BRAKES, AND THE DISTANCE IT TAKES TO GET STOPPED. OTHER PEOPLE WHO HAVE DRIVEN MY VEHICLE HAVE FELT THE ABS ARE UNSAFE IN SUDDEN STOPS. FORTUNATELY, I HAVE NOT HAD TO MAKE SUDDEN STOPS AT HIGH SPEEDS BECAUSE WHO KNOWS HOW MANY HUNDREDS OF FEET WOULD BE REQUIRED. SO FAR IN BOTH LOW SPEED CRASHES, TWO PEOPLE HAVE CLAIMED NECK AND BACK INJURIES, AND THEIR LEGAL SUITS ARE STILL PENDING WITH THE INSURANCE COMPANY. I LIKE THE CAR BUT WOULD NOT BUY ANOTHER SUBURBAN BECAUSE OF THE LACK OF FEELING SAFE WITH THE ABS. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#854895January 11, 2000
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
FUSE SHORTED OUT. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#717217January 11, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
IN DRY ROAD CONDITIONS ON I-5 NORTHBOUND WE NOTICED THAT TRAFFIC WAS STOPPING AHEAD OF US AND APPLIED BRAKES. WE HAD ALREADY SLOWED TO APPROX 50MPH BEFORE BRAKING . THE VEHICLE NOSE DIPPED AS WE SLOWED TO STOP, THEN THE ANTI LOCK MECH RELEASED THE BASE BRAKES AND WE WERE THROWN UPRIGHT AS WE CONTINUED FORWARD INTO THE CAR AHEAD OF US AFTER A CONSIDERABLE DISTANCE DURING WHICH TIME WE WERE AWARE THAT WE WERE NOT BEING SLOWED BY THE ANTI- LOCK SYSTEM. WE HAD NOTICED THAT THE BRAKES HAD AN UNUSUAL STOPPING DISTANCE IN THE PAST, BUT BELIEVED THAT THIS WAS NORMAL AS WE WERE TOLD BY OUR DEALER. THE BRAKES HAD RECENTLY BEEN SERVICED IN DECEMBER. THERE IS NO QUESTION THAT WE SHOULD HAVE HAD AMPLE DISTANCE FOR ANY PROPERLY WORKING BRAKE SYSTEM TO STOP US IN TIME. *AK
Crash:
Yes
Fire:
No
Injuries:
4
Deaths:
0
#783704January 10, 2000
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
DIFFERENTIAL FAILED. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#550333January 10, 2000
EXTERIOR LIGHTING:HEADLIGHTS, ELECTRICAL SYSTEM
ON THREE OCCASIONS, CONSUMER TOOK VEHICLE TO DEALERSHIP DUE TO HEADLIGHTS FLICKERING INTERMITTENTLY WHILE DRIVING. ON ONE OCCASION THEY FOUND A BRACKET THAT WAS BROKEN AND REPLACED THE DRIVER'S SIDE HEADLAMP ASSEMBLY, BUT THE PROBLEM STILL EXIST. HOWEVER, OCCASIONALLY THE DASHLIGHTS, DOMELIGHT, AND STEREO DISPLAY EXPERIENCE FAILURE WHICH MAY BE THE RESULT OF A ELECTRICAL PROBLEM. *YC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#854844January 10, 2000
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
DROVE VEHICLE & MADE A STOP. RETURNED TO VEHICLE WITH CHILDREN & STARTED VEHICLE. NOTICED SMOKE COMING FROM UNDER THE HOOD. RETRIEVED CHILDREN OUT OF VEHICLE & LEFT. VEHICLE EXPLODED. FIRE DEPT. ARRIVED TO PUT FLAMES OUT. GAVE NO INDICATION OF CAUSE OF FIRE. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#717131January 10, 2000
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK, LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK, EQUIPMENT:ELECTRICAL
THREE DAYS AFTER PURCHASING VEHICLE, AND AFTER USING THE LIGHTER, POWER LOCKS STOPPED WORKING. REAR HATCH WOULD NOT OPEN NOR WOULD THE LIGHTER WORK. DEALERSHIP WAS NOTIFIED AND THE PROBLEM WAS FIXED. IT WAS SUPPOSEDLY A SHORT IN THE WIRING. APPROXIMATELY 1 MONTH LATER THE SAME PROBLEM OCCURRED AFTER THE LIGHTER WAS USED, THIS WILL BE THE SECOND ATTEMPT TO REPAIR THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#854767January 6, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN APPLYING THE BRAKES THE STEERING WHEEL VIBRATES VERY HARD, AND VEHICLE COULD POSSIBLY LOSE CONTROL. TOOK TO DEALER, THEY SAID IT WAS OUT OF WARRANTY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#558864January 4, 2000
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
THE FUEL SENDING UNIT INSIDE THE FUEL TANK SHORTED OUT AND SPARKING, CAUSING 3 FUEL PUMPS TO GO OUT CAUSING CONSIDERABLE DAMAGE TO THE PLUG. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#550237January 4, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
VEHICLE EXPERIENCED PROBLEM WITH ABS BRAKING SYSTEM WHICH CAUSES FOR POOR BRAKING ABILITY. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#716860January 4, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS BRAKE SYSTEM HAS ACTIVATED AND CREATED A DANGEROUS SKID ON AT LEAST 6 OCCASIONS. I AM AN EXCELLENT DRIVER AND USED AVOIDANCE MANOVEURS TWICE TO AVOID COLLISIONS. THERE SEEMS TO BE TWO CONSISTENT CONDITIONS THAT CAUSE THE ACTIVATION OF THE ABS /SKIDDING...BUMPY ROADS(I HAVE SKIDDED BOTH ON DRY RAILROAD CROSSINGS AND DRY UNPAVED MOUNTAIN ROADS) AND,SECOND, RAINY PAVED SURFACES THAT WOULD NOT ORDINARILY INDUCE A SKID. WET WHITE PAINTED LINES AT INTERSECTIONS ARE MAJOR CONTRIBUTORS. WHAT I CANT UNDERSTAND IS THAT AS OF 01/04/2000, YOU ALREADY HAVE 463!!! REPORTS ON YOUR WEBSITE OF THIS VEHICLE/YEAR/SYSTEM FAILURE AND YET, NO RECALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#716872January 4, 2000
AIR BAGS, STEERING:COLUMN
AIR BAG LIGHT CAME ON IN INSTRUMENT PANEL INDICATING FAILURE. THE WIRING HARNESS ON THE TILT WHEEL BROKE (FATUGUED). DEALER SAID THAT I USED THE TILT MECHANISM TOO MUCH AND THAT IT WAS NOT INTENDED TO BE USED EACH ENTRY/EXIT. I COMMENTED THAT THIS ASSEMBLY SHOULD HAVE BEEN DESIGNED TO PREVENT THIS TYPE OF FAILURE SINCE THE AIR BAG OPERATION WAS IMPAIRED BY IT. DEALER DISAGREED, REFUSED TO CONTACT CHEVROLET IN MY BEHALF AND CHARGED ME OVER $240.00 TO REPLACE THE PART. THIS IS A VERY CRITICAL ASSEMBLY AND NEVER SHOULD HAVE FAILED FROM USE IN THIS MANNER. I HAVE THE FAILED COMPONENT AND CAN SEND IT TO YOU FOR EXAMINATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#716881January 4, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THIS VEHICLE HAS A TREMENDOUSLY LONG STOPPING DISTANCE, ESPECIALLY IN THE WET. ONE DEALER SAYS THERE IS NOTHING WRONG; THE OTHER SAYS TO TRY A NEW ANTILOCK UNIT. THEY SAY IT MIGHT HELP BUT IF IT DOESN'T MAKE ANY DIFFERENCE IT IS NON-RETURNABLE. IT WILL COST @ $1000 JUST TO TRIAL AND ERROR A FIX FOR A SERIOUS SAFETY DEFECT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#558868January 3, 2000
TIRES:TREAD/BELT
CONSUMER HAS REPLACED 8 FIRESTONE STEELTEX TIRES LT24575R16 BECAUSE OF TREAD SEPARATION, BULGES AND BELTS COMING THROUGH TIRE, ONE OF THE TIRES ONLY GIVE 5 MILES BEFORE IT POPPED, BRAKE LINE LEAKAGE DUE TO TREAD SEPARATION (4/00).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#716747January 2, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ANTI-LOCK BRAKE SYSTEM LIGHT CAME ON. PROBLEM DIAGNOSED AS FAILURE OF KELSEY HAYES RWAL. THE DEALER QUOTED $548 FOR THE PART AND $87 LABOR. I DISCUSSED WITH THE DEALER AND DID FURTHER INVESTIGATION. THERE IS A HISTORY OF PROBLEMS WITH 1990-1995 GMC AND CHEVY 2-WHEEL SUBURBANS HAVING FAILURE OF THE ABS. I CONTACTED THE ZONE REP, WHO WAS NICE, BUT SAID NO RECALL CAMPAIGN TO-DATE MEANS NO REPLACEMENT BY GM. I AM DRIVING THE VEHICLE AS-IS (WITHOUT ANTI-LOCK) AND CONTINUING TO PURSURE HOW TO HAVE GM REPLACE THE DEFECTIVE KELSEY UNITS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#854576December 30, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN THE BRAKES WERE APPLIED PEDAL WENT TO THE FLOOR, RESULTING IN EXTENDED STOPPING DISTANCE, CAUSING A COLLISION. DEALER HAS BEEN NOTIFIED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#716667December 30, 1999
ELECTRICAL SYSTEM:IGNITION, ELECTRICAL SYSTEM:IGNITION:MODULE
THIS CAR HAS BEEN IN THE SHOP (POHANKA CHEVROLET IN VA) 25, YES, 25 TIMES SINCE 1994. I HAVE NOW JUST HAD TO REPLACE THE SECOND COMPUTER SYSTEM IN 2 YEARS. I WILL BE GLAD TO PROVIDE DOCUMENTATION OF THE NUMBER OF VISITS TO THE DEALER AS WELL AS THE EXPENSIVE COSTS I HAVE INCURRED. HAS THERE BEEN SIGNIFICNAT PROBLEMS WITH THIS VEHICLE AND WHAT RECALLS (OTHER THAN WINDSHIELD MOTOR AND ONE OTHER RECALL). MY MECHANIC FEELS THAT CHVROLOET MAY BE AWARE OF THE COMPUTER PROBLEMS IN THIS CAR BECASUE OF ITS URGENT REQUIREMENT TO SEND BACK THE COIL OF THE ORIGINAL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#854501December 29, 1999
SEATS
DRIVER'S SEAT BRACKET BROKE DUE TO INSUFFICENT MATERIAL AND THIN METAL, CAUSING SEAT TO FALL BACKWARDS INTO BACK SEAT, AND RESULTING IN SHOULDER INJURIES. VEHICLE HAS NEVER BEEN IN AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#716440December 26, 1999
ELECTRICAL SYSTEM:12V/24V/48V BATTERY, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
THE MOST BE SOME PROBLEM WITH ELECTRICAL PARTS, ITS BEEN HAPPENIG SINCE NEW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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