Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#765038August 1, 2002
ELECTRICAL SYSTEM:12V/24V/48V BATTERY, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ELECTRICAL SYSTEM
THE BATTERY, ELECTRIC SYSTEM, STARTER, ALTERNATOR,LIGHTS HAVE ALL BEEN A TECH. PROBLEM. WE LEASE THE CAR UNTIL LAST YEAR WHEN WE PURCHASED IT. WHEN THE CAR DIED THE FIRST 36 MTHS THE DEALER REPLACED THE SAME ITEMS THAT I HAVE HAD TO REPLACE AFTER 36K. WE HAVE PUT 3 BATTERIES FROM SEARS IN THE CAR ALREADY. THE DEALERSHIP TOOK OUT THE ALARM AND DID NOT TELL US. WE HAVE PAID AND TOWED THE CAR TO THE POINT WHEN EVEN THE DEALERSHIP MANAGER IS TELLING US HE IS SHORT OF TECH. STAFF. THE PROBLEM STARTS WITH THE LIGHTS (I.E. BLINKER DOES WORK OR HEADLIGHT DOES NOT TURN ON) WITHIN 30 DAYS THE BATTERY IS DEAD AND THE DEALER DOES NOT KNOW WHY BUT CHARGES USE TO REPLACE THE CABLES TO THE BATTERY. I HAVE CALLED THE MANUFACTER, AND THEY SAY GET THE ALARM PUT BACK AND TRY ANOTHER DEALERSHIP. HAS ANYONE HAD THIS HAPPEN. NO ONE HAS DIED DUE TO THIS ONGOING ISSUE. BUT, I HAVE 4 YOUNG CHILDREN, AND TO NOT HAVE THE CAR START IN PARKING LOTS OF MALLS AND DIE WHILE WE ARE DRIVING IS VERY UPSETTING.WE HAVE USED UP ALL MY TOWING ON AAA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8015121July 30, 2002
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WINDSHIELD WIPER MOTOR WORKS INTERMITTENTLY.*AK WHILE IN INCLEMENT WEATHER THE FRONT WIPER MOTOR WILL NOT ENGAGE. THE WIPER HAS STOPPED TWICE WHILE SWITCHING FROM LOW TO HIGH SPEEDS. THE WIPER MOTOR ENGAGES ONLY WHEN CONSUMER STOPS AND OPENS THE HOOD TO SMACK THE MOTOR WITH A SMALL HAMMER. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8015154July 30, 2002
VISIBILITY:REARVIEW MIRRORS/DEVICES
WHILE DRIVING SIDE VIEW MIRROR MOTOR CAUGHT ON FIRE, CAUSING CONSUMER TO PULL OVER. DEALER NOTIFIED.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#764929July 30, 2002
TIRES
THIS TIRE WAS MAKING A NOISE AND PULLING TO THE RIGHT WHILE DRIVING ON JULY 20, 2002. I WENT TO GET A FRONT END ALIGNMENT DUE TO THE PULLING, AND WAS TOLD MY ALIGNMENT WAS OKAY, BUT THE PROBLEM WAS MY RIGHT FRONT TIRE, THAT THE TREAD WAS SEPARATING INSIDE. AS A RESULT I REPLACED ALL FOUR FIRESTONE TIRES WITH GOODYEAR TIRES. A FRIEND HAD A SLIGHTLY SMALLER FIRESTONE STEELTEX TIRE ACTUALLY SEPARATE THIS SUMMER WHILE ON A TRIP. I HAVE KEPT THE TIRE FROM MY SUBURBAN AND IT IS AVAILABLE FOR INSPECTION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014996July 29, 2002
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
THE WINDSHIELD WIPERS WORK INTERMITTENTLY. THE CONSUMER FEELS THAT THIS IS A HAZARD WHILE DRIVING IN THE RAIN. *AK THE CONSUMER STATES THAT THE MOTOR OCCASIONALLY FAILS TO OPERATE. *SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764769July 26, 2002
VISIBILITY:REARVIEW MIRRORS/DEVICES, VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
MIRROR SWITCH AND WINDSHIELD WIPER MOTOR INVESTIGATIONS UPGRADED AT NHTSA. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#566759July 25, 2002
TIRES
THE VEHICLE STARTED TO VIBRATE WHILE THE CONSUMER WAS DRIVING AT 65 MPH DUE TO RIGHT REAR TIRE EXPERIENCING A BLOWOUT. TWO MORE TIRES HAD TREAD SEPARATION AND LINER CRACKS. ALL TIRES WERE REPLACED. (TIRE SIZE P245/75R16). *YH BF GOODRICH IS NOT WILLING TO HELP CONSUMER DUE TO NOT HAVING THE TIRE FOR THEIR INSPECTION, CONSUMER STATES THAT PICTURES WERE TAKEN BY A BF GOODRICH DEALER WHO DESTROYED THE TIRE. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014800July 25, 2002
SEAT BELTS:FRONT:ANCHORAGE
SEAT BELT FAILS TO RETRACT PROPERLY, ALSO THE SAME FAILURE IS IN THE MIDDLE SEAT. SEATBELT FAILS TO REMAIN TIGHT PROVIDING PROTECTION FOR OCCUPANT. PLEASE DESCRIBE DETAILS.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#566715July 24, 2002
POWER TRAIN:MANUAL TRANSMISSION, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TRANSMISSION WOULD NOT SHIFT, CONSUMER STATES THAT THE TRANSMISSION DID NOT HAVE AN EXTERNAL COOLANT WHICH COULD HAVE BEEN REQUESTED AT THE TIME OF PURCHASE, THE TRANSMISSION BURNED ITSELF UP. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014580July 24, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE STALLS AT VARIOUS SPEEDS.VEHICLE HAS BEEN INSPECTED BY DEALER ON FOUR OCCASIONS. DEALER HAS NOT BEEN ABLE DUPLICATE OR CORRECT THE PROBLEM. FEEL FREE TO PROVIDE ANY FURTHER INFORMANTION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#566746July 23, 2002
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE DRIVING, CONSUMER NOTICED THE ACCELERATOR PEDAL WAS STICKING, CONSUMER PROCEEDED TO DRIVE AROUND A NARROW TWO WAY HIGHWAY WHICH WAS WET AT THE TIME, CONSUMER THEN RELEASED HIS FOOT FROM THE ACCELERATOR AND TOUCHED THE BRAKE MODERATELY, HOWEVER THE VEHICLE KEPT MOVING WITHOUT REDUCTION IN SPEED, CONSUMER STATED THE TAIL END OF THE VEHICLE BEGAN SLIDING TO THE RIGHT AND LEFT AS HE WAS APPROACHING A TURN, CONSUMER WAS FINALLY ABLE TO APPLY THE BRAKES ONCE THE VEHICLE WAS PARALLEL TO THE ROAD, THE VEHICLE SUSTAINED DAMAGE AND 2 BLOWN TIRES. *JB *SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014516July 23, 2002
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WHILE DRIVING WINDSHIELD WIPER MOTOR WILL GO OUT. WIPERS PERFORM INTERMITTENTLY. THIS COULD CAUSE AN ACCIDENT. CAUSE UNKNOWN.L DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764585July 22, 2002
TIRES:SIDEWALL
BOTH REAR TIRES BEGAN TO FORM CRACKS ARROUND SIDEWALL AND SHOULDER OVER ABOUT 4 WEEKS, FRONT TIRES WERE FREE OF CRACKS. TREAD SEPARATED FROM SHOULDER TO SHOULDER CLEANLY ALL THE WAY ARROUND. TIRE STAYED INFLATED. TIRES HAD THE FOLLOWING MARKINGS: LT245/75R16, 120/116R, VN11 BAC, E4, 00 8009, DA 807T, A14L, 08149.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#786049July 19, 2002
VEHICLE SPEED CONTROL
CONSUMER STATES THE ENGINE SPEED DOES NOT RETURN TO IDLE WHEN THE ACCELERATOR IS RELEASED, THE VEHICLE WILL GO 20 TO 30 MILES PER HOUR ON ITS OWN, THE PROBLEM IS MORE PERSISTANT WHEN THE WEATHER IS WARM/HOT, CONSUMER REPORTED THE PROBLEM ON SEVERAL OCCASIONS ONLY TO BE TOLD THERE WERE NO CODES STORED, FINALLY THE MANAGER OF THE DEALERSHIP DROVE THE VEHICLE AND DETERMINED THE PROBLEM WAS A BAD IDLE SOLENOID, THEY REPLACED IT AND THAT FIXED THE PROBLEM FOR ABOUT A YEAR, THE PROBLEM HAS REOCCURED AND THE VEHICLE IS NOW OUT OF WARRANTY AND IT CONTINUES TO RUN ABOUT 1000 RPM FOR A TIME AFTER RELEASING FROM THE ACCELERATOR.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014338July 19, 2002
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WHILE DRIVING WINDSHIELD WIPER MOTOR KEEPS GOING OUT. THIS COULD CAUSE AN ACCIDENT. CAUSE UNKNOWN. DEALER NOTIFIED.*AK *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014339July 19, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHEN THE VEHICLE WAS PARKED, IT ROLLED ABOUT A 100 YARDS, HITTING ANOTHER VEHICLE. THE DEALER WAS CONTACTED. *AK *SCC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8014347July 19, 2002
AIR BAGS:FRONTAL
AT 45MPH VEHICLE CRASHED. UPON IMPACT, AIRBAGS DID NOT DEPLOY. CAUSE UNKNOWN. DEALER NOTIFIED.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#764388July 18, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764406July 18, 2002
UNKNOWN OR OTHER
AFTER PURCHASING THIS VEHICLE, WE BEGAN TO NOTICE THAT THE "DOOR AJAR" INDICATOR SEEMED TO BE MALFUNCTIONING, AND BROUGHT IT TO THE DEALERSHIP FOR WARRANTY SERVICE. ON 5 SEPARATE OCCASIONS, A PASSENGER DOOR WAS DISCOVERED AJAR WHILE I WAS DRIVING, BUT THERE WAS NO WARNING OR INDICATOR IN THE DASH TO ALERT THIS TO THE DRIVER. THE COMPUTER INFORMATION SYSTEM IN THE DASH WILL INDICATE IF THE REAR CARGO DOOR IS AJAR, BUT NOT ANY OF THE PASSENGER DOORS, FRONT, REAR OR DRIVER. THE SERVICE DEPARTMENT AT MY DEALERSHIP HAS INFORMED ME TODAY THAT THERE IS NO SUCH INDICATOR DESIGNED FOR THIS VEHICLE. I CALLED CHEVROLET DIRECTLY AND WAS INFORMED THAT I "SHOULD HAVE CONSIDERED THIS 'OPTION' BEFORE I PURCHASED MY VEHICLE." THE DEALERSHIP HAS CONFIRMED TO ME THAT THERE IS NO "OPTION" FOR A DOOR AJAR INDICATOR; IN FACT, IT ISN'T EVEN AVAILABLE ON THIS YEAR'S 2002 MODEL, EITHER. I HONESTLY FEAR FOR THE LIVES OF MY 4 CHILDREN, WHO RIDE IN THE BACK SEATS OF THIS VEHICLE EVERY DAY. HOW CAN A MANUFACTURER MARKET THIS VEHICLE TO "MEET THE NEEDS OF THE AMERICAN FAMILY" WHEN BASIC, STANDARD SAFETY INDICATORS WEREN'T EVEN INCLUDED ON THIS "TOP OF THE LINE" VEHICLE? THEY ARE LEAVING THEMSELVES OPEN FOR A HUGE LAWSUIT WHEN SOMEONE'S CHILD FINALLY DOES FALL OUT OF THE SUBURBAN, "LIKE A ROCK."*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764419July 18, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION, UNKNOWN OR OTHER
DRIVING ON THE FREEWAY ON 4 DIFFERENT OCCASIONS THE "ENGINE SERVICE LIGHT CAME ON. FIRST TIME AT 52,000 MILES IN JULY '01, SECOND TIME AT 55,076 MILES IN SEPT. '01, THIRD TIME AT 63,196 MILES IN JUNE '02 AND FOURTH TIME AT 63,766 MILES IN JULY '02. FIRST TIME IT WAS A TRANSMISSION CODE, BUT TRANSMISSION PERFORMED FINE ON TEST DRIVE. SECOND TIME UNKNOWN CODE. THIRD TIME, NO CODE GIVEN. FOURTH TIME TRANSMISSION CODE OF 1870, INTERNAL SLIPPAGE. WE NOTICED THAT COMING OFF THE FREEWAY AFTER 1/2 HOUR OR SO, THE TRANSMISSION SHIFTS ABRUPTLY FROM 1ST TO 2ND GEAR. NEITHER WE NOR THE FORMER OWNER TOWED ANYTHING WITH IT. WE HAD TO GET A REMANUFACTURED TRANSMISSION WHICH IS GOOD FOR 50,000 OR 3 YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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