Chevrolet Suburban Complaints
9,782 consumer complaints on file.
- #770096November 25, 2002SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
THE EMERGENCY BRAKES ON THE CAR WILL NOT HOLD ON EVEN A SLIGHT GRADE. THEY HAVE BEEN ADJUSTED MULTIPLE TIMES, AND RECENTLY I AUTHORIZED RE-LINING THE EMERGENCY BRAKES. I WAS TOLD ONLY ONE SIDE WAS WORN THE OTHER WAS LIKE NEW, I HAVE BEEN TOLD BY THE TECHNICIANS THAT THE DESIGN IF FAULTY. ONLY THE AUTOMATIC TRANSMISSION PARK SETTING KEEPS MY CAR FROM ROLLING DOWN THE HILL. I'M NOT SURE IF THIS IS A SAFETY ISSUE THAT WOULD BE ADDRESSED BY NHTSB, BUT I WANTED TO LOG THE COMPLAINT. DT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8023116November 21, 2002POWER TRAIN:MANUAL TRANSMISSION
CONSUMER STATES WHILE DRIVING AT HIGHWAY SPEED THE TRANSMISSION SLIPPED CAUSING THE VEHICLE TO STALL. TS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #769969November 21, 2002STEERING: STEERING WHEEL/HANDLE BAR, SERVICE BRAKES, AIR:ANTILOCK
WHILE DRIVING STRAIGHT AT 25 MPH ON RESIDENTIAL STREET. THE STEERING WHEEL LOCKED AND BRAKES WERE THEN APPLIED. SPEED REDUCED. BRAKE PEDAL WOULD NOT DEPRESS ON 2ND "PUMP" OF BRAKE PEDAL AND EXPERIENCED LOSS OF BRAKES. USED EMERGENCY BRAKE PEDAL TO BRING VEHICLE TO COMPLETE STOP. ENGINE IS STILL RUNNING. "CHECK GAGE" LAMP IS ON. STEERING WHEEL IS STILL LOCKED. HAD TO TURN OFF ENGINE AND RESTART ENGINE TO UNLOCK STEERING WHEEL AND REGAIN USE OF BRAKES. THIS SYSTEM "LOCK UP" WOULD HAVE RESULTED IN A MAJOR ACCIDENT IF THIS OCCURED AT HIGHWAY SPEED OR IF A TURN WAS NEEDED OR WHILE A TURN WAS BEEN EXECUTED. DT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #769860November 18, 2002EXTERIOR LIGHTING:HEADLIGHTS
I RECENTLY PURCHASED A 2002 SUBURBAN Z71. WHILE DRIVING AT NIGHT, I PUSHED THE DOME OVERRIDE SWITCH A FEW TIMES AND MY HEADLIGHTS WENT OUT. LUCKY I WASN'T TRAVELING AROUND A CURVE AND WAS ABLE TO BRING THE VEHICLE TO STOP WITHOUT COMPLETELY RUNNING OF THE ROAD. (I WAS TRAVELING 50 MPH ON A COUNTRY ROAD) I THEN READ MY OWNERS MANUAL AND LEARNED THAT THE AUTOMATIC HEADLIGHT SYSTEM WILL SHUT OFF THE HEADLIGHTS IF THE DOME SWITCH IN PUSHED (IN-OUT-IN-OUT) REGARDLESS IF THE VEHICLE IS IN MOTION OR STOPPED. I BELIEVE THE HEADLIGHT OVERRIDE FEATURE SHOULD ONLY WORK WHILE THE VEHICLE IS IN PARK. PERMITTING THE AUTOMATIC HEADLIGHT OVER RIDE FEATURE TO SHUT OFF YOUR HEADLIGHTS WHILE THE VEHICLE IS MOVING WILL CAUSE ACCIDENTS. I HAD A NEAR MISS THE HEADLIGHTS SHOULD NEVER BE PERMITTED TO SHUT OFF BY A SWITCH LABELED "DOME OVERRIDE" WHILE THE VEHICLE IS IN MOTION & IT IS DARK OUT. DT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8022713November 14, 2002SERVICE BRAKES, AIR:ANTILOCK
CONSUMER STATED THAT WHEN COMING TO A STOP THE ABS WOULD ENGAGE CAUSING A DISTRACTION TO THE CONSUMER. DEALER NOTIFIED. MR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8022626November 13, 2002FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH THE VEHICLE STALLING WHILE DRIVING THE VEHICLE AND HAS HAPPEND ABOUT 60 TIMES. TWO DEALER WERE CONTACTED,FIRST DEALER WAS NOT ABLE TO FIX THE PROBLEM UNTIL CONSUMER TOOK THE VEHICLE INTO ANOTHER DEALER AND THEY WERE ABLE TO FIX THE PROBLEM.DEALER STATED THAT IT WAS A DEFECTED PUMP MODULE OF THE FUEL INJECTOR PUMP. MR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8022544November 12, 2002SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
WHILE PUTTING VEHICLE IN GEAR THE REAR BRAKES LOCKED UP. CONSUMER HAD VEHICLE TOWED TO THE DEALERSHIP AND HAD THE REAR BRAKES AJUSTED. THE REAR BRAKES LOCKED UP AGAIN WHILE DRIVING ON THE HIGHWAY WHICH CAUSED THE CONSUMER TO LOSE CONTROL OF THE VEHICLE THAT RESULTED IN AN ACCIDENT. PLEASE PROVIDE MORE DETAILS. MR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8022609November 12, 2002ENGINE AND ENGINE COOLING:ENGINE, FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM
CONSUMER STATES THE ENGINE GASKET AND THE INTAKE MANIFOLD ARE DETERIORATE. DEALER HAS INSPECTED AN REPLACED PARTS. PLEASE PROVIDE FURTHER INFORMATION. MR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8022506November 8, 2002TIRES:TREAD/BELT
THE RIGHT REAR TIRE EXPERIENCED TREAD SEPARATION. TS *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #769414November 7, 2002POWER TRAIN:AXLE ASSEMBLY
DIFFERENTIAL HOUSING BOLT SHEERED OFF INTO REAR AXLE GEARS. DT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #769396November 7, 2002SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
CAR WILL MOVE ON IT'S OWN EVEN THOUGH I AM NOT PRESSING ON ACCELERATOR. IT WILL NOT STOP UNTIL I PRESS ON THE ACCELERATOR OR BRAKE. IT WILL GO FOR A LONG WHILE AND GOES UP TO 5 MPH. CAN'T FIGURE OUT WHAT CAUSES IT, BUT NOTICED IT WHILE WAITING TO PICK UP DAUGHTER AND IT WAS IDLING SUDDENLY WHILE IN PARK THE RPM SHOT UP WITHOUT MY DOING ANYTHING. I CAN USUALLY CONTROL IT BY PRESSING ON THE ACCELERATOR THEN THE BRAKE TO STOP THE LOUD IDLING. DT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8022257November 6, 2002VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WHILE USING WINDSHIELD WIPER AND WITHOUT ANY INDICATION, THE WIPERS WOULD STOP WORKING. DEALER HAS BEEN CONTACTED. MR *JG
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #769166November 1, 2002UNKNOWN OR OTHER
I HAVE NOT RECEIVED RECALLS FOR THIS VEHICLE. PLEASE HAVE ALL RECALLS REISSUED TO MY HOME ADDRESS. DT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #769177November 1, 2002EXTERIOR LIGHTING:BRAKE LIGHTS
ALL BRAKE LIGHTS FAILED FOR UNKNOWN PERIOD. NO WARNING OR OTHER INDICATION GIVEN THAT BRAKE LIGHTS WERE INPERATIVE UNTIL A "NEAR MISS" ACCIDENT AND WE DISCOVERED BRAKE LIGHTS WERE INOPERATIVE. DEALER FOUND A WORN CONNECTION ON TWO WIRES IN TURN SIGNAL SWITCH. RESOLDERED WIRES TO CORRECT THE PROBLEM. DT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #769113October 30, 2002TIRES
NO SUMMARY. DT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #769118October 30, 2002POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT:APPLIANCE:AIR CONDITIONER
TRANSMISSION HAS NOT BEEN SHIFTING CORRECTLY FOR A LONG TIME. BECAME VERY NOTICEABLE IN JULY OF 2001. REAR AIR SOMETIMES DOES NOT TURN OFF WHEN IGNITION IS OFF. FRONT AIRS SOMETIMES CUTS SELF OFF AND BEGINS TO BLOW WARM AIR. ALTHOUGH NOT APPLICABLE. THE DEALERSHIP HAS CHANGED OUT FRONT AND MIDDLE SEAT COVERS FROM CRACKING PROBLEM I TALKED WITH GM AND THEY ADVISED THE DEALERSHIP TO CORRECT THESE SINCE I DO STILL HAVE A WARRANTY. I AM STILL UNSATISFIED WITH THE PERFORMANCE OF MY VEHICLE. THIS IS THE 3RD SUBURBAN I HAVE OWNED. THE OTHER 2 WERE GMC'S. I NEVER HAD A PROBLEM OF THIS NATURE BEFORE. THIS ONE HAS BEEN ANNOYING WITH SMALL PROBLEMS SINCE DAY ONE! DT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #769033October 29, 2002SERVICE BRAKES, AIR:ANTILOCK
DON'T BELIEVE THE ABS SYSTEM WORKS AND THE FRONT DISC PADS NEED REPLACEMENT EVERY 3K MILES. CHEVY DIDN'T WANT TO ADDRESS PROBLEM. DT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8021641October 25, 2002VEHICLE SPEED CONTROL
CONSUMER STATES WHILE DRIVING 60MPH VEHICLE'S SPEED DROPPED DRAMATICALLY TO 40MPH W/O WARNING THEN INCREASED BACK TO DRIVING SPEED. CONSUMER ADVISED THAT PROBLEM OCCURS INTERMITTENLY. TS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #567974October 23, 2002FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CONSUMER STATED THAT VEHICLE WOULD CRANK BUT NOT START DUE TO FUEL PUMP FAILURE. THE FUEL PUMP FAILURE CAUSED THE WIRE FROM THE FUEL PUMP TO GET EXTREMELY HOT AND BURNED THE PLASTIC CONNECTION. *YH
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #8021455October 23, 2002VISIBILITY:WINDSHIELD WIPER/WASHER
CONSUMER STATES THAT WHILE DRIVING AT 65 MPH IN THE RAIN THE WINDSHIELD WHIPER STOPPED WORKING WITHOUT WARNING, RESULTING IN POOR VISIBILTY. ALMOST CAUSED AN ACCIDENT. MR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0