Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#11696832October 31, 2025
STRUCTURE
The contact owns a 2016 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed, there was a rattling sound coming from the rear of the driver’s door. Upon inspecting the vehicle, the contact discovered that the exterior trim on the front driver’s door had started to detach and was loose. The vehicle was taken to the dealer, where it was determined that the exterior trim on the front driver’s door had failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA for assistance. The approximate failure mileage was 121,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696772October 31, 2025
ENGINE
The contact owned a 2022 Chevrolet Suburban. The contact stated that while the vehicle was parked with the engine running, the front of the vehicle began to shake violently, with a knocking sound coming from the engine compartment. The check engine, traction control, and collision warning lights were illuminated. The contact called an independent mechanic; however, the vehicle was not diagnosed or repaired. The contact later visited the dealer and was informed that the vehicle needed to be brought in for diagnostic testing. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696536October 30, 2025
UNKNOWN OR OTHER
The transmission is not shifting appropriately from 2nd to 3rd 3rd to 4th. There is a huge whining noise when it reaches the end before shifts. There is known issues in the 2020 suburban and this vehicle was never recalled for similar issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696501October 30, 2025
SERVICE BRAKES
I went to get in my 2023 suburban this morning to travel to the gym. It started but it would not shift out of park. I looked down and noticed the check engine light was on, the ABS light was on, and the park brake light was on with a lock and wrench. I had no issues since I purchased it used in March 2025 and yesterday it was driving fine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696295October 29, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2019 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed, a loud knocking sound was heard coming from the engine compartment. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the rod bearings had failed due to a large amount of copper found in the engine oil. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted, but had not diagnosed or repaired the vehicle. The manufacturer was not made aware of the failure. The approximate failure mileage was 113,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696411October 29, 2025
ENGINE AND ENGINE COOLING
See attached document for complaint. To Whom It May Concern, I am writing regarding the recall on my 2021 Chevy Suburban. While I understand there is currently no active solution for the issue, I want to stress the seriousness of the situation. As a mother of [REDACTED] living in Wisconsin, I am deeply concerned that if my truck were to shut down due to engine failure and we could not get help quickly, my family would be exposed to the risks from the fire that inevitably could arrive. Given the harsh winters there, this poses an unacceptable safety risk. Additionally, I paid for an extended warranty, believing I had plenty of coverage left. I recently brought my vehicle in only to be told that I was 500 miles past the 60,000-mile limit, I was under the impression the warranty had not expired, and if I had known otherwise, I would have brought it in much sooner. This issue has been ongoing for at least 6 months, and I have been aware of the mileage restriction, I would have scheduled service well before this point. On top of that, my Suburban continues to emit the smell of burnt oil. It is embarrassing to have my vehicle smell like it's burning every time I drive it, and it raises serious concerns about my health. Breathing in burnt oil fumes regularly cannot be good for my lungs or overall well-being. This issue has also created a financial burden for me, as I am currently trying to sell the vehicle. In its present condition—with the burning oil smell and unresolved recall—it is essentially unsellable. No buyer wants to take on these risks and uncertainties, leaving me stuck with a vehicle I can neither comfortably drive nor reasonably sell. This matter is not just about inconvenience. It is about safety, that matters, and other concerns, trust and accountability. Chevrolet has marketed its vehicles as reliable, family-safe transportation, and I want to feel assured that GM takes immediate action to properly address this oil consumption and/or issue. Anything less is unacceptable when it comes to the safet
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695904October 27, 2025
POWER TRAIN, ENGINE
Hi my 2022 chevroley suburban has been sidelined for more than two months with a problem that involves my cylinder number 5 ( lifter and camshaft or crankshaft ) i believe. a well known issue with these cars. i happened just a few miles out of my warranty. when i went to chevrolet to explain to them. they didn't want to fix it. i have two young children that i take to school with this vehicle and they won't help me. this is a known issue with this model and it has been recalled many times. i'm stranded because of this car being out of an engine ... mind you the problem started well before my warranty and i was thinking that i needed some spark plugs ... by the time i realized it ... it went right over my warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695541October 25, 2025
ENGINE
I took my 2024 Chevrolet Suburban to get repairs associated with GM safety recall N252494000 - L87 Engine Loss of Propulsion. My vehicle "passed" the test, so the "correction" employed by GM is that "vehicles that pass inspection will be provided a higher viscosity oil, which will also require a new oil fill cap, an oil filer replacement, and an owner's manual insert." All of this was done free of charge. However, the owner's manual insert states that "For future engine oil changes, use SAE OW 40" oil. This updated owner's manual insert, which is provided as a solution to GM's recall of a faulty connecting road and/or crankshaft, causes the future costs of oil changes to increase from $160.00 to $230.00. Assuming quarterly oil changes, this will increase the cost of operating this vehicle to increase by $2,800 over an estimated 10 year lifespan. This increase should be covered by GM. GM sent me a letter that states, "If your dealer fails or is unable to remedy this defect without charge, or within a reasonable amount of time, you may submit a written complaint to the Administrator, NHTSA." By passing on the cost of the increase in oil change for all future oil changes, GM failed to remedy this defect without charge. I submit this claim because GM filed to remedy this defect without charge. Please see highlighted portions of attached documents in support.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695456October 24, 2025
SERVICE BRAKES, ENGINE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
i pulled on to the road and i heard a loud knocking and my vehicle started skipping and wouldn't go. the lights on the dash lit up and said, "brake failure" and "emergency brake failure" and i had no brakes. I managed to coast into a parking lot. The engine light was on. I turned the vehicle off and waited about 5 minutes and turned it back on, The engine light remained. The first time this happened I was going down the road and the vehicle started sputtering, the emergency brake light came on the dash and the car shut off. It has a rough idle when you start it. I am terrified of this car. I have grandbabies in the car with me, Had i been on the highway either time i would have caused a terrible accident. The dealer says they can't get the car to do it so they can't fix anything. It has happened twice so you know it will again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695445October 24, 2025
SERVICE BRAKES, ENGINE
The contact owns a 2024 Chevrolet Suburban. The contact stated that while depressing the accelerator pedal, there was a loud rattling sound coming from the engine. The contact stated that while depressing the brake pedal, the vehicle failed to respond as intended while driving with her grandchildren inside the vehicle. The brake failure warning light was illuminated. The contact stated that the vehicle lost power and coasted and slowed down, and the contact shifted into park(P). The contact stated that the failure had occurred on two separate occasions. A dealer was contacted. The vehicle was taken to a dealer, where it was diagnosed; however, the diagnostic result was unknown. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 16,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694924October 22, 2025
ENGINE
The contact owns a 2023 Chevrolet Suburban. The contact stated that while driving at 10 MPH, there was an abnormal rumbling sound coming from the engine, with the check engine and traction control warning lights illuminated. Due to the failure, the contact restarted the vehicle and drove to an independent mechanic. The mechanic performed a diagnostic test on the vehicle and discovered a misfire in cylinder #3. The mechanic replaced the cylinder #3 ignition coil; however, the failure persisted. The contact then had another independent mechanic at the same shop inspect the vehicle, and the mechanic diagnosed the vehicle with engine failure. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694774October 21, 2025
ENGINE
CAR BURNS EXCESSIVE AMOUNTS OF OIL AND HAVE TO ADD REGULAR QUARTS OF OIL BETWEEN THE MANDATORY OIL CHANGE. CONSIDERED VEHICLE COULD MALFUNCTION AND CAUSE AND ACCIDENT OR CATCH FIRE. DEALER SAID THEY HAVE RECALLS FOR OTHER CHEVY SUVS AND TRUCKS WITH SAME ISSUE BUT NOT MY PARTICULAR MAKE AND MODEL. THIS ISSUE WITH CHEVY'S BURNING OIL WARRANTS AN INVESTIGATION SINCE CHEVY IS NOT ADDRESSING THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694557October 20, 2025
ENGINE, POWER TRAIN, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Transmission and Engine Failed. Please inspect. I've had several shops and mechanics inspect. I was towing both times and could have been seriously injured when my transmission went out. Then after that was resolved my engine went out. No symptoms or warnings before incidents occurred.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694418October 19, 2025
FUEL/PROPULSION SYSTEM
car jerks with initial acceleration
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693940October 16, 2025
POWER TRAIN
Driving through residential area and noticed loud noise from under hood. Went to pull out onto state highway and wasn’t able to get up to speed almost causing an accident because I could not accelerate. Had to maintain speed at or below 40mph. Brought vehicle to dealership and they confirmed that the transmission was shot. Also went to a local transmission repair shop and he stated that he sees 1-2 of this same transmission weekly. That 2016-2020 Chevrolet transmissions are no good and that Chevrolet knows this. This is a $7000 repair on a vehicle that just hit 100,000 miles. Vehicle has always been well maintained. Just wondering how GM doesn’t have a recall on this particular transmission if there are so many reported problems with it. I was fortunate to be able to pull off of the highway and take back roads to get to the dealership. There was no slipping, no warning signs whatsoever. It just made the loud noise and then boom. Done.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693708October 15, 2025
ELECTRICAL SYSTEM
My Suburban locked itself with the keys inside of it. It is available for inspection. I had a two-month baby in the car on an 80-degree day trapped for over 10 minutes. At that young age they have no temperature regulation. I took the vehicle into a local mechanic, and it was confirmed. It has not been inspected by the police, manufacturer, or insurance as we bought this vehicle outright from a Facebook Ad. There was a suspension message that appeared on the dash, and we bought it like that. However, I'm unsure to how long that had been on prior to that. My husband was going to work on it over the next weekend as it was supposed to be a work vehicle for him.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693400October 14, 2025
WHEELS
Wheels 22" Chrome upgrade from the standard wheels from the factory The tire bead where the chrome meets the interior alloy metal corrodes. Thetires start losing air pressure. The tires should be 35 PSI. The front tire dropped to 23 PSI making sterring pull to the right. This is a problem with all 4 tires on the 2018 Chev Suburban Premier. I need to check tire pressure weekly
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692204October 8, 2025
AIR BAGS
Warning light indicating front passenger airbag inflator which is at risk of exploding during a crash due to propellant degradation sending metal fragments into the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692132October 8, 2025
UNKNOWN OR OTHER
When driving making a left or right hand turn my 2023 Suburban loose power and turns off and it is thrown in N and state to press start to restart my SUV. No codes are given to determine the issue. This has happen a handful of times. It has been taken into Chevy and they are unable to diagnose the problem. During the one visit they stated it was the battery and replace it and it has done it again. This is a very unsafe to drive the SUV as I'm afraid someone will rear end me and hurt me or someone else.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691800October 7, 2025
POWER TRAIN
2023 Chevy Suburban transmission control valve failures causing wheel lockup or deceleration causing the vehicle to be unsafe to operate. Chevrolet refuses to acknowledge.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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