Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#11039541October 25, 2017
STEERING
NOISE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039600October 25, 2017
AIR BAGS
"TAKATA RECALL" - THE PASSENGERS IN THE VEHICLE ARE IN DANGER SHOULD THE AIRBAGS DEPLOY. I HAVE CONTACTED THE DEALERSHIP AND OF COURSE THERE ARE NO REPLACEMENT AIRBAGS AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039646October 25, 2017
AIR BAGS
PLASTIC DASH IS CRACKING AROUND PASSENGER AIRBAG POSING A SAFETY HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039648October 25, 2017
AIR BAGS
TAKATA RECALL MY AIRBAG LIGHT HAS BEEN ON FOR A FEW MONTHS NOW. IT IS ALWAYS ON AND THE RISK OF INJURY TO MYSELF AND FAMILY MEMBERS IS AT STAKE. THIS MEDS TO BE REMEDIED ASAP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039797October 25, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED BILL CRAMER CHEVROLET BUICK GMC (2251 N W 23RD ST. PANAMA CITY, FL 32405; 850-387-4532) AND WAS INFORMED THAT THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 129,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT CONSUMER NO LONGER OWNS THE VEHICLE, TRADED IN. UPDATED 8/7/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039424October 24, 2017
AIR BAGS, STRUCTURE:BODY, STEERING
THERE ARE SEVERAL CRACKS IN THE DASH OF MY 2010 CHEVROLET SUBURBAN AS EXPLAINED BELOW. ONE OF THESE CRACK IS IN THE AREA OF THE PASSENGER SIDE AIRBAG WHICH IS MOUNTED ON TOP OF THE DASH. AS THE DASH EXPANDS IN THE HEAT, TYPICALLY IN THE HOT MONTHS OF THE SUMMER, THE PLASTIC PORTION OF THE DASH WILL COVER THE AIRBAG PORTION OF THE DASH. I AM CONCERNED THAT IF I DO NOT NOTICE THIS AND THE VEHICLE IS INVOLVED IN A CRASH, THE AIRBAG WILL NOT OPERATE PROPERLY. I AM AFRAID VEHICLE OCCUPANTS MIGHT BE INJURED BY THE DASH IF THE AIRBAG DEPLOYED UNDER THE PLASTIC PORTION OF THE DASH OR THAT THEY WILL BE INJURED IF THE AIRBAG WOULD NOT DEPLOY PROPERLY. THERE ARE ALSO TWO CRACKS IN THE DASH IN THE AREA OVER THE INSTRUMENT CLUSTER WHICH ALLOWS A PORTION OF THE DASH TO BE COMPLETELY REMOVED FROM THE MAIN DASHBOARD. THIS PORTION OF THE DASH THAT CAN BE REMOVED CAUSES A PROBLEM ON LONG TRIPS DUE TO THE FACT THAT IT WILL VIBRATE OUT OF PLACE. MY CONCERN WITH THIS PIECE IS ITS LOCATION IN RELATION TO THE STEERING WHEEL. I AM CONCERNED THAT IF THIS PIECE MOVES OUT OF PLACE, IT COULD MOVE INTO THE OPEN AREA AT THE TOP OF THE STEERING WHEEL AND INTERFERE WITH MY ABILITY TO CONTROL THE STEERING OF THE VEHICLE. I WAS ALSO INFORMED BY A LOCAL DEALERSHIP THAT MY AIRBAG OR AIRBAGS HAVE BEEN RECALLED. IN REGARDS TO BOTH OF THESE ISSUES, THE CUSTOMER ASSISTANCE REPRESENTATIVE ADVISED THAT GM IS AWARE OF BOTH PROBLEMS, BUT THAT THEY ARE STILL INVESTIGATING THE PROBLEMS AND POSSIBLE RESOLUTIONS. HOW LONG DOES IT TAKE TO INVESTIGATE THE CAUSE OF THE DASH PROBLEMS? THIS HAS BEEN A WELL DOCUMENTED PROBLEM FOR SEVERAL YEARS THAT AFFECTS MANY VEHICLES, YET GM CLAIMS NOT TO KNOW WHAT CAUSED IT OR TO TAKE ANY RESPONSIBILITY FOR THE INFERIOR DASHES THAT WERE PLACED IN QUITE FEW YEAR MODELS OF THEIR VEHICLES. I FEEL THAT THIS BROKEN DASH IS A SAFETY ISSUE WITH THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039153October 24, 2017
AIR BAGS
SERVICE AIRBAGS LIGHT ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039239October 24, 2017
AIR BAGS, STRUCTURE:BODY, SEAT BELTS
ON THE INSTRUMENT PANEL THE MESSAGE "SERVICE AIR BAG" AND AIRBAG READINESS LIGHT SYMBOL STAYS ON WHEN IGNITION ON AND WHILE DRIVING. DASHBOARD CRACKED. BACK PASSENGER SEATBELT WON'T LOCK AT TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039269October 24, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET SUBURBAN 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (VIVA CHEVROLET, 5915 MONTANA AVE, EL PASO, TX 79925) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED AT 800-222-1020 AND COULD NOT CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039344October 24, 2017
AIR BAGS
TAKATA RECALL, DEALER CLAIMS PART ARE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039315October 24, 2017
AIR BAGS
"TAKATA RECALL" THE AIRBAG DEFLATE LIGHT ON MY TRUCK'S DASHBOARD WAS TRIGGERED DUE TO FAULTY AIRBAGS. HAVE CONTACTED A LOCAL DEALER TWICE ONLY TO BE TOLD THAT THERE IS NOT A CURRENT REMEDY OR PLAN IN PLACE TO REPLACE THE AIRBAGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035615October 23, 2017
AIR BAGS
TAKATA RECALL - UNABLE TO GET REPAIRS. DEALERS HAVE NO INFORMATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035640October 23, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED JUD KUHN CHEVROLET (3740 HWY 9 E, LITTLE RIVER, SC 29566, (843) 399-4400) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT WAS PROVIDED CASE NUMBER: 8-3471634861. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT. *BF CONSUMER STATED DASHBOARD HAS 2 LARGE CRACKS CALLED CHEVROLET SEVERAL TIMES & THEY SAID THIS WILL NOT AFFECT AIR BAG PROBLEM SAID ONLY UNDER WARRANTY FOR 3 YEARS WOULD NOT MAKE REPAIRS. UPDATED 8/22/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035716October 23, 2017
AIR BAGS
TAKATA RECALL SO I CAN ONLY COMPLAIN AFTER SOMETHING HAPPENS??? THIS IS TAKING TOO LONG AND I HAVE CHILDREN IN MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035785October 23, 2017
AIR BAGS
"TAKATA RECALL". I RECEIVED A RECALL IN JUNE 2016 AND THEY HAVE NOT BEEN ABLE TO SUPPLY A REPLACEMENT PART IN 16 MONTHS. NO ONE CAN RIDE IN THE PASSENGER FRONT SEAT BECAUSE OF THE DANGER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035928October 23, 2017
ENGINE
TL* THE CONTACT OWNS A 2008 CHEVROLET SUBURBAN. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE LOST POWER AND THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT STATED THAT VARIOUS WARNING INDICATORS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO MANASSAS CHEVROLET (8000 SUDLEY RD, MANASSAS, VA 20109 (703) 596-3031) WHERE IT WAS DIAGNOSED THAT THE CATALYTIC CONVERTER NEEDED REPLACEMENT. THE CONTACT STATED THAT THE CATALYTIC CONVERTER WAS REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN TO LUCK CHEVROLET (516 S WASHINGTON HWY, ASHLAND, VA 23005 (804) 368-6473) WHERE IT WAS DIAGNOSED THAT THE NUMBER ONE AND SEVEN SPARK PLUGS WERE COVERED WITH OIL GUNK. THE SPARK PLUGS WERE REPLACED. THE DEALER ALSO STATED THAT THE MOTOR IN THE VEHICLE WAS BURNING OIL AND CONTINUOUSLY CAUSED THE NUMBER ONE AND 7 SPARK PLUGS TO FAIL. THE CONTACT STATED THAT THE FAILURE WOULD RECUR EVERY 3-4 MONTHS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035958October 23, 2017
AIR BAGS
THIS RECALL HAS BEEN OVER A YEAR AND HALF AND WE ARE BEING TOLD BY THE DEALERSHIPS THERE IS YET TO BE A FIX. THIS IS RIDICULOUS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035528October 22, 2017
AIR BAGS
TAKATA RECALL HAS NOT BEEN REPLACED IN TRUCK YET, OVER A YEAR AND A HALF LATER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035295October 20, 2017
WHEELS
TWO OF MY FOUR CONTINENTAL CROSSCUT LX 20 DOT A321 WBDE 2516 BLEW OUT WHILE DRIVING. JUNE 21, 2017 GOING STRAIGHT ON A RESIDENTIAL ROAD AT 25 MPH AND ON OCTOBER 18, 2017 SLOWING DOWN ON HIGHWAY TO EXIT A RAMP GOING 55MPH. BOTH INSTANCES THE DEALERSHIP CLAIMS I HIT SOMETHING WHICH CAUSED THE TIRE TO BLOW OUT. I HAVE OWNED THREE SUBURBANS AND HAVE NEVER HAD A TIRE BLOW OUT UNTIL PURCHASING THIS CAR IN JULY OF 2016.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035296October 20, 2017
WHEELS
TWO OF MY FOUR CONTINENTAL CROSSCUT LX 20 DOT A321 WBDE 2516 BLEW OUT WHILE DRIVING. JUNE 21, 2017 GOING STRAIGHT ON A RESIDENTIAL ROAD AT 25 MPH AND ON OCTOBER 18, 2017 SLOWING DOWN ON HIGHWAY TO EXIT A RAMP GOING 55MPH. BOTH INSTANCES THE DEALERSHIP CLAIMS I HIT SOMETHING WHICH CAUSED THE TIRE TO BLOW OUT. I HAVE OWNED FOR SUBURBANS AND HAVE NEVER HAD A TIRE BLOW OUT UNTIL PURCHASING THIS CAR IN JULY OF 2016.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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