Chevrolet Suburban Complaints

9,782 consumer complaints on file.

#11065699January 29, 2018
AIR BAGS, UNKNOWN OR OTHER
2012 CHEVY SUBURBAN DASHBOARD SUDDENLY CRACKED AT THE PASSENGER SIDE AIRBAG. THIS A SERIOUS SAFETY ISSUE AND NEEDS TO BE FIXED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065335January 26, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO FAIRFIELD CHEVROLET (2501 MARTIN RD, FAIRFIELD, CA 94534) FOR THE REPAIR OF THE DASHBOARD AND WAS INFORMED THAT THERE WAS A RECALL ON THE VEHICLE FOR THE FRONT PASSENGER AIR BAG. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THERE WAS NO REMEDY. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064835January 25, 2018
AIR BAGS
TAKATA RECALL WHAT ARE MY OPTIONS FOR GETTING AIRBAGS REPLACED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064579January 24, 2018
STRUCTURE:BODY
DASHBOARD CRACKED ABOVE INSTRUMENT PANEL AND ABOVE PASSENGER AIRBAG. THIS OCCURRED WHEN VEHICLE WAS STATIONARY. THERE WAS NO SLOW PROGRESSION OF THE CRACKING, JUST ONE DAY ENTERED VEHICLE AND FOUND VERY LARGE CRACKS IN DASH AT POINTS ABOVE INSTRUMENT CLUSTER AND PASSENGER AIRBAG AREA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064352January 23, 2018
SEAT BELTS
TL* THE CONTACT OWNS A 2014 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE THIRD ROW SEAT BELTS FAILED TO LOCK. THE VEHICLE WAS TAKEN TO J P MOTORS CHEVROLET (3675 FRONTAGE RD, PERU, IL 61354) WHERE IT WAS DIAGNOSED THAT THE SEAT BELTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PAID A PORTION OF THE COST. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064233January 22, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CHEVROLET SUBURBAN 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MAITA CHEVROLET, 9650 AUTO CENTER DR, ELK GROVE, CA 95757) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED AT 866-790-5600 AND STATED THAT THEY WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. A CASE NUMBER WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063945January 21, 2018
STRUCTURE:BODY
DASHBOARD IS CRACKED AND CONTINUES CRACKING. THIS CONTINUES TO HAPPEN OVER TIME. NOT ONLY IS IT UNSIGHTLY BUT IF THERE WERE A CRASH AND AIR BAGS DEPLOYED THE PIECES OF DASHBOARD WOULD BECOME SHRAPNEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063827January 19, 2018
SERVICE BRAKES
BRAKES FAILED WHILE DRIVING VEHICLE SHORTLY AFTER LEAVING MY HOUSE WHILE DRIVING DOWN MY DRIVEWAY. THE BRAKES WERE WORKING FINE WHEN I STARTED THE TRUCK AND COMPLETED A 3 POINT TURN TO TURN THE VEHICLE AROUND IN MY DRIVEWAY. AS I STARTED GOING DOWN MY DRIVEWAY AND WENT TO APPLY MY BRAKES TO SLOW THE VEHICLE DOWN THAT'S WHEN THE PROBLEM OCCURRED. LUCKILY I WAS DRIVING SLOW, UNDER 15 MPH, WHEN I EXPERIENCED THE ISSUE: THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR AND THE VEHICLE BARELY SLOWED DOWN. I STARTED TO PUMP THE BRAKES WHICH DID SLOW THE VEHICLE SOME AND I ALSO EMPLOYED THE EMERGENCY BRAKE WHICH ENABLED ME TO BRING THE VEHICLE TO A STOP. HAD I BEEN IN TRAFFIC, AND NOT JUST IN MY DRIVEWAY, I MOST LIKELY WOULD HAVE COLLIDED WITH ANOTHER VEHICLE AS I HAD VERY LITTLE CONTROL OVER STOPPING THE VEHICLE WHEN THE ISSUE HAPPENED. THE ISSUE WAS DUE TO A RUSTED REAR BRAKE LINE UNDER THE VEHICLE. THE SINGLE BRAKE LINE FEEDING BOTH OF THE REAR BRAKES HAD BURST IN THE VICINITY UNDER THE DRIVERS SEAT. THE BRAKE LINE BURST WHILE I WAS GOING DOWN MY DRIVEWAY AS EVIDENCED BY THE AMOUNT OF BRAKE FLUID SPAYED ONTO MY DRIVEWAY WHEN I FIRST ATTEMPTED TO APPLY MY BRAKES WHILE DRIVING DOWN THE DRIVEWAY AND AT EACH POINT WHERE I PUMPED THE BRAKES. I WAS SHOCKED THAT A SINGLE BRAKE LINE BURSTING WOULD LEAVE MY ENTIRE VEHICLE WITHOUT BRAKES. WHY IS THERE A FRONT AND REAR RESERVOIR IF THEY DON'T MATTER? THERE SHOULD HAVE BEEN AT LEAST A SAFETY ALERT ABOUT THIS POTENTIAL DANGER SO I WOULD HAVE KNOWN TO WATCH FOR THIS OBVIOUS SAFETY FLAW ON MY CHEVROLET SUBURBAN. AFTER INSPECTING THE REST OF MY BRAKE LINES I HAVE FOUND THAT 100% OF ALL MY BRAKE LINES ARE SEVERELY RUSTED AND WILL NEED TO BE REPLACED. THE CHEVROLET DEALERSHIP NEAR MY HOUSE HAS ALREADY QUOTED ME A REPAIR ESTIMATE OF $2,100 OVER THE PHONE, BUT WILL NEED TO SEE THE VEHICLE FIRST TO BE MORE PRECISE IN THEIR ESTIMATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063595January 18, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MASTER CHEVROLET OF AIKEN AT (803) 220-3594 (LOCATED AT 3625 RICHLAND AVE W, AIKEN, SC 29801) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063642January 18, 2018
AIR BAGS
TAKATA RECALL. THE DEALERSHIPS HAVE TOLD ME THAT THEY CANNOT PROVIDE A FIX TO MY AIRBAG RECALL SINCE THE TAKATA COMPANY IS BANKRUPT. I AM NOT HAVING A PROBLEM WITH THE AIRBAG, BUT SINCE I GOT THE RECALL NOTICE, I HAVE BEEN UNABLE TO GET IT FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063088January 16, 2018
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. WHILE DRIVING APPROXIMATELY 5 MPH OUT OF THE DEALER, THE VEHICLE JOLTED AND THE STABILIZER INDICATOR ILLUMINATED. THE STEERING LOST POWER AND CAUSED THE VEHICLE TO STEER LEFT AND RIGHT. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A LARGE POLE. THE TECHNICIAN FROM THE ANDERSON BUICK GMC DEALER (1001 BOWENS MILL RD, SW, DOUGLAS, GA 31533) RAN TO THE SCENE AND DROVE THE VEHICLE TO THE SHOP. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS DAMAGED, BUT WAS NOT TOTALED. THERE WERE NO INJURIES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO REPAIR THE VEHICLE WITHOUT A WARRANTY. THE VEHICLE WAS NOT REPAIRED. ADDITIONALLY, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V651000 (AIR BAGS, SEAT BELTS). THE FAILURE MILEAGE WAS APPROXIMATELY 56,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11062873January 15, 2018
UNKNOWN OR OTHER
CRACKED DASH, NEVER REMOVED, GARAGE KEPT. CRACKED RUNS THROUGH DASH FROM FRONT WINDOW TOWARDS RADIO CLUSTER. DASH HAS SHARP PIECES THAT IN ACCIDENT CAN EASILY BE BROKEN OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062598January 13, 2018
UNKNOWN OR OTHER
JUST A WEEK AGO WE STARTED EXPERIENCING PROBLEMS WITH THE BRAKES ON OUR 2015 CHEVROLET SUBURBAN AND NOW TODAY THE AIR CONDITIONER STOPPED WORKING. I'M A MOTHER OF THREE, ONE OF THEM JUST TURNED ONE YEAR OLD; WE LOVE IN MIAMI, FL, WHERE AIR CONDITIONER IS NOT A LUXURY BUT A NECESSITY. WE CHANGED FROM AN EUPEAN SUV TO AN AMERICAN SUV THAT IS JUST TWO YEARS OLD, I DON'T UNDERSTAND HOW CAN IT BE HAVING SEVERAL ISSUES. CHEVROLET NEEDS TO BE HELD ACCOUNTABLE FOR THESE REOCCURRING ISSUES AFFECTING NUMEROUS CONSUMERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062379January 12, 2018
UNKNOWN OR OTHER
THE DASHBOARD OF THE VEHICLE IS CRACKING ESPECIALLY IN THE AREA OF THE AIR BAG AND ALONG THE VEHICLE CLUSTER .CONCERN IF THE VEHICLE IS INVOLVED IN A COLLISION WHERE AIR BAG IS DEPLOYED AND THE DASHBOARD CREATES FLYING PROJECTILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062518January 12, 2018
AIR BAGS
TAKATA RECALL. AIRBAG WAS RECALLED MAY 27, 2016. ITS NOW 2018. WHY ISN'T A REMEDY AVAILABLE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062122January 11, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ROGERS BUICK GMC (2720 MICHIGAN AVE, CHICAGO, IL) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062250January 11, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MAY OF 2016. THE DEALER (PIONEER CHEVROLET CADILLAC, 1315 PIKE ST, MARIETTA, OH 45750) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061939January 10, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (MUSSON PATOUT USED CARS, 2801 LA-14, NEW IBERIA, LA 70560, (337) 365-3411) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT RECENTLY RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HER THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062018January 10, 2018
AIR BAGS, SEATS
WOULD GET INTERMITTENT AIR BAG WARNING LIGHT. TOOK IT TO ONE DEALERSHIP AND FOUND NO CODES. LATER I FIGURED OUT IT WOULD ONLY BE ON WITH A PASSENGER IN THE SEAT AND TOOK IT TO ANOTHER DEALERSHIP WHERE IT WAS FOUND TO BE THE PASSENGER PRESENCE MODULE. WITH THE LIGHT ON THE AIRBAG WILL NOT DEPLOY. FILED THE COMPLAINT WITH GM WARRANTY DEPARTMENT AS THE TRUCK IS A 2014 MODEL AND ONLY 54,000 MILES, GM WILL NOT WARRANTY OR PAY FOR THE FIX. HAD TO PAY OUT OF POCKET TO CORRECT THIS SAFETY FEATURE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061090January 8, 2018
AIR BAGS
TAKATA RECALL ISSUED JULY 2016 AND AIRBAGS HAVE NOT BEEN REPLACED AND IT IS JANUARY 2018
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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