Chevrolet Impala Complaints

10,446 consumer complaints on file.

#730154September 4, 2000
POWER TRAIN
ODOMETER INSTRUMENT CLUSTER RESISTERS OPERATE AT SUCH HIGH TEMPERTURES BECAUSE OF A LACK OF VENTILATION THAT THE SOLDER JOINTS MELT CAUSING THE ODOMETER TO FAIL .I FEEL IF THESE RESISTERS COULD FALL OUT INTO THE INSTRUMENT CLUSTER IT COULD CAUSE AN ELECTRICIAL FIRE..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729888September 1, 2000
SEATS
DRIVERS SIDE POWER SEAT TRACK AND MOUNTING FAILED RESULTING IN MINOR INJURY TO DRIVER AND MINOR DAMAGE TO CAR WHILE BRINGING THE VEHICLE TO A COMPLETE STOP. WHILE ACCELERATING FROM A STOP SIGN THE DRIVER'S SIDE OUTBOARD SEAT TRACK MOUNTING FAILED, CAUSING THE DRIVER TO FALL BACKWARDS AND MOMENTARILY LOSE CONTROL OF THE CAR. DAMAGE TO THE RIGHT FRONT WHEEL OCCURRED WHEN THE CAR STRUCK A CURB WHILE REGAINING CONTROL. UPON DISASSEMBLY OF SEAT PLASTIC DEBRIS FOUND UNDER SEAT THAT APPEARS TO BE REMNANTS OF PLASTIC GUIDES/BEARINGS LOCATED BETWEEN STATIONARY AND MOVABLE SECTIONS OF THE SEAT TRACKS. FAILURE OCCURRED WHEN STEEL BRACKET RIVETED TO LOWER ALUMINUM (STATIONARY) PORTION OF THE TRACK FAILED. FAILURE APPARENTLY DUE TO A CRACK IN THE STEEL AS CRACKS WERE OBSERVED IN ALL OF THE STEEL BRACKETS ON THAT SEAT. PICTURES AVAILABLE ON REQUEST.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#729664August 31, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE VEHICLE WAS PARKED FOR SEVERAL MINUTES NOTICED SMOKE COMING FROM FRONT HOOD AREA,THEN HUGE FIRE BALL FROM HOOD AREA,ENTIRE ENGINE COMPARTMENT BURNT.DEALER CONTACTED AND HAVE CAR,WAITING FOR THERE RESPONSE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#729542August 30, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHEN ACCELERATING FROM STOP, ENGINE TRYS TO STALL CAUSING THE CAR TO SUDDENLY LUNGE FORWARD WHEN THE ENGINE FINALLY DECIDES IT IS NOT GOING TO STALL. TAKEN TO DEALER THREE TIMES WITH NO IMPROVEMENT IN PROBLEM. NO INJURIES OR DAMAGE HAS OCCURED YET!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#868885August 28, 2000
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD, FUEL SYSTEM, GASOLINE:DELIVERY
WHILE DRIVING THERE WAS A LOUD CLUNK. DRIVER PULLED OVER, OPENED THE HOOD, AND DISCOVERED FLAMES COMING FROM ENGINE. VEHICLE HAS NOT BEEN SEEN.*AK THERE WAS A HOLE IN THE GAS LINE WHERE IT WENT INTO THE ENGINE AND THIS CAUSED A FLASH FIRE. *YH
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#729204August 26, 2000
FUEL SYSTEM, GASOLINE:DELIVERY
ON 7/2/2000 I WAS RETURNING HOME FROM A TRIP AND MY CAR WENT DEAD WHILE I WAS DRIVING ALONG AT ABOUT 35 MPH. I WAS ABOUT 5 MILES FROM HOME WHEN THIS HAPPENED SO I GOT THE CAR OFF THE ROAD AND CONTACTED MODERN CHEVROLET IN WINSTON SALEM NC ON MONDAY MORNING AND HAD THEM PICK THE CAR UP FOR REPAIR. WHEN THEY CONTACTED ME THE SAME DAY THEY TOLD ME THE FUEL PUMP FUSE HAD BLOWN OUT AND MY CAR WAS READY TO PICK UP. WHEN I PICKED THE CAR UP THEY TOLD ME IF THE FUSE BLEW OUT AGAIN THAT I MAY NEED TO HAVE THE FUEL PUMP REPLACED. THIS REPAIR COST ME $150.00. ON AUGUST THE 20TH, 2000 I WAS ON THE WAY HOME FROM A TRIP WITH MY COUSIN AND WE WERE ABOUT 150 MILES FROM HOME TRAVELING EAST ON I-40 AT ABOUT 65 MPH WHEN THE CAR WENT DEAD AGAIN. I MANAGED TO GET THE CAR OFF THE ROAD AND GET ASSISTANCE TO GET IT HOME. I LEFT IT AT MODERN CHEVROLET AGAIN FOR REPAIR. THAY CALLED ME THE NEXT DAY AND SAID THE FUEL PUMP NEEDED TO BE REPLACED SO I TOLD THEM TO GO AHEAD. AS IT WENT THE FUEL PUMP AND THE SENDING UNIT BOTH NEEDED REPLACING. I TOLD THEM I WANTED THE PARTS WHEN THEY FINISHED. WHEN IT WAS ALL OVER THIS COST ME $1050.00 IN REPAIR AND TOWING. WHEN I RECEIVED THE FUEL PUMP AND SENDING UNIT WHICH I HAD TO ASK FOR AS THEY DIDN'T LEAVE IT WITH THE VEHICLE I FOUND THE WIRING TO THE PUMP HAD SHORTED OUT SOME HOW AND THE WARE WAS BARE FOR ABOUT AN INCH AND HAD SHORTED AGAINST ANOTHER WIRE. THIS WAS AN IN TANK FUEL PUMP AND SENDING UNIT AND I FEEL I WAS LUCKY THE VEHICLE DIDN'T CATCH ON FIRE. I HAVE THE FUEL PUMP AND SENDING UNIT IF IT IS NEEDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#868195August 21, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, AIR BAGS
DRIVING 35-40MPH VEHICLE STALLED OUT AND DIED, RESULTING IN LOSS OF STEERING/ BRAKING, CAUSING A COLLISION. DRIVER SUSTAINED MINOR INJURIES. *AK AIR BAG FAILED TO DEPLOY. *YH
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#726380August 1, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, EQUIPMENT:APPLIANCE:AIR CONDITIONER, SUSPENSION:FRONT, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
AIR CONDITIONING BLOWER MOTOR EMITTED A HIGH-PITCHED NOISE AT 8,029 MILES. THE DEALER REPLACED THE BLOWER MOTOR. THE SAME PROBLEM OCCURED AT 33,130 MILES. THE BLOWER WAS REPAIRED BY THE DEALER. THE BRAKES BEGAN TO VIBRATE AT 17,000 MILES AT 55 MPH. THE DEALER REPAIRED OR REPLACED THE ROTORS ON THE FRONT END. THIS SAME VIBRATION REAPPEARED AT APPROXIMATELY 31,000 MILES. THE DEALER WOULD NOT REPAIR THE BRAKE ROTORS A SECOND TIME. ALSO AT APPROXIMATELY 31,000 MILES, THE FRONT END EMITTED A THUDDING SOUND AT LOW SPEEDS (20 MPH) . THE DEALER WOULD NOT CONSIDER THIS PROBLEM, THOUGH THE VEHICLE WAS STILL WITHIN WARRANTY MILEAGE AND TIME. THE FINAL DIAGNOSIS ON THE THUDDING NOISE UNDER THE FRONT END WAS COMPLETELY "SHOT" STRUTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726298July 31, 2000
ELECTRICAL SYSTEM:IGNITION:MODULE, AIR BAGS:FRONTAL
THE COMPUTER THAT IS IN MY CAR IS NEW FOR THIS MODEL, AND THIS YEAR. NO OTHER CAR HAS IT IN THERE. WHAT IS HAPPENING IS THAT WHILE DRIVING DOWN THE ROAD, THE COMPUTER GETS OVERLOADED WITH INFORMATION, AND PUKES WITH A B0100 ERROR. THE DEALERSHIP TRIED THE OTHER 2001. IT HAD THE SAME PROBLEM. THEY TRIED THREE OTHER 2001'S THAT THE SOUTHERN DEALERSHIP OWNED. THEY HAD THE SAME PROBLEM. THERE ARE OTHER DEALERSHIPS ALSO HAVING THIS SAME PROBLEM WITH THE 2001 CHEVROLET IMPALA AIRBAGS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725659July 18, 2000
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
PLASTIC BAG BYPASSED AIR INTAKE VENT LEADING TO THE AIR FILTER AND CUT OFF ALL AIR FLOW TO THE ENGINE WHILE ON THE FREEWAY. AUTO COMPLETELY WENT DEAD ON A VERY DANGEROUS PART OF THE 205 OVERPASS IN WEST LINN, OREGON. LARGE TRUCK ALMOST REAR ENDED US FROM BEHIND DUE TO THE SUDDEN STOP. HAD CAR TOWED FROM WEST LINN OREGON TO CURT WARNER CHEVROLET IN VANCOUVER, WASHINGTON. HAD CAR REPAIRED BY CURT WARNER AND WANTED TO KNOW WHY THE AIR INTAKE VENT WAS ABLE TO LET FOREIGN OBJECTS INTO THE AIR INTAKE VENT AND COMPLETELY CUT OFF ALL AIR FLOW TO THE ENGINE. WOULD THINK ALL AIR VENTS ON ALL CARS ARE COVERED BY A SCREEN TO PREVENT ANYTHING FROM COVERING THE AIR FILTER. CURT WARNER WOULD NOT COVER THE CHARGES OF $107.22 (LABOR = $74.00 & PARTS = $18.15 , MISC. CHARGES = $7.40, TAX = $7.67) TO REPLACE THE AIR FILTER AND TAKE A PLASTIC BAG OFF THE AIR FILTER. EXTREMELY CONCERNED ABOUT THIS ISSUE. ALLOT OF 2000 CHEVROLET IMPALA POLICE CARS MAY HAVE THE SAME PROBLEM WHILE ON DUTY. THIS WILL CAUSE A ACCIDENT. I SURE HOPE NO ONE HAS A FATALITY BEFORE GM CORRECTS THIS DANGEROUS PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#865608July 18, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE STALLED WHILE TRAVELING AT HIGHWAY SPEED OF 50 MPH. VEHICLE TOWED TO DEALER SHOP, AND INFORMED CONSUMER THAT A BAG GOT CAUGHT UP INTO VEHICLE INDUCTION AND CAUSED THE AIR FILTER TO FLATTEN. ALSO, DEALER INFORMED CONSUMER THAT REPAIRS WOULD BE AT CONSUMER'S EXPENSE. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725470July 15, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE HESITATES AFTER CAR HAS BEEN DRIVEN AND SITS FOR 45MIN. TO 1 HR. ON RESTART, TOOK TO DEALER AND OF COURSE COULD NOT FIND ANYTHING. HAVE HEARD OF OTHERS WITH THIS SAME TYPE OF ENGINE HAVING THE SAME PROBLEM. MANUFACTURER IS BOUND TO KNOW WHAT THE PROBLEM IS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725495July 15, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, SUSPENSION, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
COMPLETE STALL ON HIGHWAY AT 50MPH. ALMOST REAR ENDED BY TRUCK. CAR ROLLS BACK WHEN AT STOP. STEERING WHEEL VIBRATION WHILE STOPPED. GAS SLOSHES WHILE IN TANK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725496July 15, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
COMPLETE STALL ON HIGHWAY AT 50MPH. ALMOST REAR ENDED BY TRUCK. CAR ROLLS BACK WHEN AT COMPLETE STOP. STEERING WHEEL VIBRATION WHILE STOPPED. CAS SLOSHES WHILE IN TANK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725449July 14, 2000
VEHICLE SPEED CONTROL
ENGINE FALTERS,FALLS FLAT FOR APPROX 7 SECONDS PULLING INTO TRAFFIC. TEMP=72 DEG, HUM= 85%. FULLY WARMED CAR PARKED 1HR+15MIN. RESTARTED,RAN FINE 15 SEC., MAJOR HESITATION WHEN THROTTLE APPLIED,FINALLY CAME TO LIFE AFTER 7 SEC. AND NEAR-MISS PULLING INTO TRAFFIC FLOW. THIRD OCCUR IN 30 DAYS. WARM ENGINE + ONE HR. PARK + 85% RH. ARE FACTORS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#724954July 5, 2000
ELECTRICAL SYSTEM:12V/24V/48V BATTERY, UNKNOWN OR OTHER, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, VEHICLE SPEED CONTROL
ENGINE FAILURE - SPUTTERS, STALLS, BATTERY LIGHT / ENGINE CHECK LIGHT BLINKS, RPM REV, ETC. ON 9 SEPARATE INSTANCES - NO SOLUTION FROM DEALERSHIP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#724831July 1, 2000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SUSPENSION:FRONT, UNKNOWN OR OTHER, POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHEN VEHICLE ENCOUNTERED SLIGHT VIBRATION IS COMMON HIGHWAY ROADS SURFACES, THE VEHICLE WILL JUMP, JERK AND WANDER FROM SIDE TO SIDE, FAVORING THE RIGHT SIDE. THE REAR OF THE VEHICLE WITHOUT WARNING WILL BRAKE AWAY AND TRY AND BEGIN TO SPIN FIRST LEFT AND THEN RIGHT.. WHEN ROAD CONDITIONS ARE WET FROM MIST OR RAIN, THE VEHICLE WILL CONSTANTLY TRY TO BEGIN A RIGHT REAR SLIDING ACTION AS IF THE REAR OF THE VEHICLE IS TRY TO COME TO COME AROUND AND GET IN FRONT OF YOU WHILE IN A FORWARD MOTION. SPEEDS AT WHICH THIS ACCURS IS 45 TO 70 MILES AN HOUR. LOSS OF FORWARD, DIRECTIONAL CONTROL WILL ACCURE, VEHICLE WANDERS BACK AND FORTH. VEHICLE WILL FISHTAIL ON WET ROAD CONDITIONS. VERY SEVER CORNER TO CORNER TIRE WEAR. REAR TIRES CONPLETELY BALD. CONSTANT TIRE ROTATION PROVES WORTHLESS. VEHICLE WILL PULL TO RIGHT FRONT WHEN BRAKES APPLIED. FRONT TO REAR ALIGHNMENT PROBLEMS. NO SPECS AVAILABLE FROM DEALERSHIP FOR ALIGHNMENT. SET REAR CAMBER, BOTH SIDES BY EYE. AN UNCONTROLED HIGHWAY SPIN RESULTED IN SEVER VEHICLE DAMAGE. ENGINE STALLS AT UPON ACCELERATION, SLOW SPEEDS, STREET LIGHTS, STOP SIGHNS., ETC. VEHICLE WILL ROLL FORWARD WHILE IN A REVERSE ACTION SUCH AS; BACKING OUT OF A PARKING LOT, DRIVE WAY.,ECT. PURCHASE DEALERSHIP REFUSES TO SCKNOWLEDGE COMPLAINTS OF VEHICLE FAILURES, FACTS, CONDITIONS. WAS TOLD BY GENERAL SERVICE MANAGER THAT THE PROBLEMS AND ISSUES SURROUNDING THIS VEHICLE AND IT'S ACCIDENT, " ITS A LEGAL ISSUE OF LIBALITY, THAT WE NO LONGER CAN NOT AND WILL NOT HAVE ANYTHING FURTHER TO DO WITH YOU OR THIS VEHICLE." WAS TOLD BY SERVICE TECHNICIAN THAT IN REGARDS TO THE FACTS OR CONDDTIONS SURROUNDING THIS VEHICLES PROBLEMS CAUSING THE SEVER TIRE WEAR CONDITIONS THAT, " I WAS SCREWED"...*AK( DOT NUMBER: 1089MS TIRE SIZE: P255/60R16 )
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#724799June 30, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, VEHICLE SPEED CONTROL
AFTER DRIVING(FULL WARMUP),CAR PARKED. RESTART CAR 45MIN TO 1 HR. LATER.PUT IN DRIVE,ENGINE HAS FALTERING/HESITATION UPON LEAVING PARKING SPACE. "FALLS ON FACE. W/ 2 OR3 DULL PERCUSSION SOUNDS AS THROTTLE INCREASED." WON'T REPEAT. RUNS FINE AFTER. PARTICULARLY EVIDENT @ TEMP. ABOVE 75 DEG. & HIGH HUMIDITY. DEALER COULD NOT REPLICATE. NO COMPUTER CODES. DEALER CLAIMS NO ADJUSTMENTS."NEED NEW FACTORY DOWNLOADS FOR COMPUTER IF WIDESPREAD PROBLEM SUPPORTED BY CUSTOMER COMPLAINTS. JLM ZIP14519 *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#864617June 30, 2000
AIR BAGS:FRONTAL
DRIVER LOST CONTROL OF VEHICLE AT 40 MPH AND HIT TELEPHONE POLE HEAD-ON. UPON IMPACT, DUAL AIRBAGS DID NOT DEPLOY, CASUING BRUISES EVEN WITH SEATBELT ON .*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#864403June 28, 2000
EXTERIOR LIGHTING:HEADLIGHTS
CONSUMER IS CONCERNED ABOUT THE DAY RUNNING LIGHTS THAT ARE NOT SAFE BECAUSE WHILE TURNING INTO REVERSE, DRIVER COULD NOT SEE REAR OF VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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