Chevrolet Impala Complaints

10,446 consumer complaints on file.

#8010875June 2, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CONSUMER STATES THE WHILE DRIVING THERE IS A STRONG SMELL THAT GOES INSIDE THE CAB OF THE VEHICLE AND AT TIMES THE CONSUMER HAS TO PULL OVER BECAUSE THE CONSUMER CANNOT STAND THE SMELL. CONTACTED DEALER AND THE DEALER IS NOT WILLING TO DO ANYTHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8010598May 28, 2002
AIR BAGS:FRONTAL
VEHICLE WAS INVOLVED IN A FRONTAL COLLISION OF 40-45 MPH AND NEITHER AIR BAG DEPLOYED. *AK ONE PERSON WAS INJURED IN THE ACCIDENT. *TT
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#9004905May 22, 2002
ELECTRICAL SYSTEM:IGNITION:SWITCH
WHILE DRIVING AT 35MPH UP A BRIDGE, VEHICLE QUIT RUNNING, REPLACE IGNITION SWITCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8010234May 21, 2002
STEERING
WHEN MAKING TURNS IN EITHER DIRECTION, THERE WAS A LOUD POPPING SOUND. DEALER MODIFIED STEERING GEAR SHAFT PINION BY INSTALLING A LARGER PIN. THEN, REPLACED GEAR STEERING SHAFT PINION, PROBLEM STILL EXISTS. *AK *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009791May 14, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
WHEN SHIFTING TO PARK INDICATOR SHOWS IT WAS IN PARK, BUT INTERMITTENTLY VEHICLE WILL ROLL A FEW INCHES IN EITHER DIRECTION. DEALER STATED THERE WAS A PROBLEM WITH PARK LOCK PIN, HAS NOT BEEN REPAIRED AT THIS TIME. IF CALLING LEAVE NAME AND PHONE NUMBER ONLY, NO MESSAGE!*AK CONSUMER STATES VEHICLE ROLLS ON FOOT IN BOTH DIRECTIONS AND THEN ROCKS BACK AND FORTH BEFORE STOPS. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761855May 13, 2002
STEERING: STEERING WHEEL/HANDLE BAR
GM NOT INTERESTED IN SATIFYING CUSTOMERS. OFFERED $3500 FOR MY TROUBLE(20 DAYS IN SHOP) & MUST KEEP DEFECTIVE CAR THAT CAN'T BE FIXED. NO SAFETY DEFECT LISTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009748May 13, 2002
TIRES, EQUIPMENT
TIRE MONITOR IS READING WRONG INFORMATION WHICH IS CAUSING CONSUMER TO PULL OVER TO CHANGE TIRE.*AK. CONSUMER STATES THE PRESSURE IS BETWEEN 31 TO 33 PSA, THE TIRE MONITOR NEVER CAME TO WARN OF TIRE FAILURE, WHEN THE TIRE HAD A HOLE IN THE SIDE WALL CONSUMER STATED HE COULD STICK HIS HAND THROUGH THE TIRE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761580May 6, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
GETTING RUMBLING FEEL WHEN APPLYING BRAKES, ESPECIALLY BAD AT HIGHER SPEEDS. DEALER REPLACED ALL 4 ROTORS. MY CONCERN IS THE REPAIR ORDER STATED "WARPED ROTORS" WHEN IF FACT THE SERVICE MANAGER STATED THE ROTORS WERE PITTED, NOT WARPED. I WAS CONCERNED BEACUSE I WAS VERY CONSCIENTIOUS TO MAKE SURE EVERY TIME THE TIRES WERE ROTATED AND BALANCED THE WHEELS WERE TORQUED TO THE DESIGNED FT LBS. I HAVE CHECKED WITH SEVERAL OTHER DEALERS AND GARAGES THEY TELL ME THEY HAVE REPLACED MANY GM ROTORS FOR THE SAME PROBLEM OF PREMATURE FAILURE (PITTING). NORMALLY WITH WARPPED ROTORS YOU GET A VIBRATION AND SURGING AT LOW SPEEDS WHEN APPLYING BRAKES, I DID NOT HAVE THAT. I HAD RUMBLING AT 25 MPH AND HIGHER, ESPECIALLY BAD WHEN HARD BREAKING BETWEEN 55 & 65 MPH.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#565508April 30, 2002
POWER TRAIN:MANUAL TRANSMISSION
CONSUMER STATED THE TORQUE CONVERTER CLUTCH TAKES A LONG TIME TO LOCK UP ON THE TRANSMISSION IN COLD WEATHER, CONSUMER WAS INFORMED BY A GM REP THAT THIS OCCURRENCE IS NORMAL, AFTER CHECKING IN THE GM SERVICE MANUAL, CONSUMER DISCOVERED THE TORQUE CONVERTER CLUTCH DOES NOT LOCK UP UNTIL THE FLUID TEMPERATURE IN THE TRANSMISSION REACHES 266 DEGREES FAHRENHEIT, CONSUMER STATED WHEN THE TORQUE CONVERTER CLUTCH IS NOT LOCKED UP, THE VEHICLES HIGHWAY GAS MILEAGE IS NOT CLOSE TO WHAT WAS ADVERTISED ON THE PRICE STICKER OF CAR.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8008773April 29, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM), SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
ABS LIGHT KEEPS BLINKING ON ANF OFF. ALSO, TRACTION CONTROL LIGHT ON. BRAKES AND ROTORS KEEP PREMATURELY WEARING OUT. HAD VEHICLE REPAIRED TWICE, BUT PROBLEM STILL EXISTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#565436April 26, 2002
ELECTRICAL SYSTEM:WIRING
CONSUMER RETURNED TO HER CAR WHICH WAS PARKED IN A PARKING LOT TO FIND IT ON FIRE, CONSUMER STATES THE PROBLEM OCCURRED DUE TO FAULTY WIRING. *SLC
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#761142April 24, 2002
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
THERE ARE NO BAFFLES IN THE GAS TANK, SO THE GAS SLOSHES BACK AND FORTH IN THE TANK. THIS COULD BE DANGEROUS AS THE SHIFTING GAS COULD AFFECT THE STEERING CHARATERISTICS OF THE CAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761159April 24, 2002
UNKNOWN OR OTHER
THE TOP OF THE DASH BOARD ON THE PASSENGER SIDE IS LIFTING AWAY FROM THE FRONT OF THE DASH BOARD (YOU CAN SEE THE GLUE). INTERESTING POINT TO MENTION - THE RENTAL CAR WE RECEIVED WAS ALSO AN IMPALA AND WE NOTED THE SAME THING WAS HAPPENING TO THE DASH BOARD ON THE RENTAL VEHICLE. (CAN THIS AFFECT AIR BAG DEPLOYMENT?)*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8008371April 23, 2002
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
CONSUMER PUT KEYS IN IGNITION, TURNED THE KEYS, AND HEARD A LOUD NOISE, AND SAW SMOKING COMING FROM OUT THE HOOD, ENGINE HAD CAUGHT ON FIRE. CONTACTED DEALER.*AK *YH
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#761080April 23, 2002
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
AS I PUT THE KEY INTO THE IGNITION - TURN THE KEY - A LOUD BANG CAME FROM THE CAR - WHEN I LOOKED OUT OF THE WINDOW SMOKE WAS COMING FROM UNDER THE HOOD - SO, I POP THE HOOD, EXIT THE CAR, LIFTED THE HOOD AND THE ENGINE WAS IN FLAMES - CALLED THE FIRE DEPARTMENT TO PUT THE FIRE OUT - FIREMEN STATED THAT THE ENGINE WAS ON FIRE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#760941April 20, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8008093April 19, 2002
STEERING
CONSUMER STATES UPON STARTING THE VEHICLE A SWISHING WOULD COME FROM THE STEERING WHEEL WHILE DRIVING OR MAKING TURNS. ALSO, WHEN STANDING STILL AND NOT TOUCHING THE STEERING WHEEL, SOUND GETS LOUDER. DEALER AND THE MANUFACTURER WERE NOTIFIED. NLM *YD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#565243April 18, 2002
STEERING
WHILE DRIVING, THE POWER STEERING WAS HARD TO TURN DUE TO A DESIGN FLAW. CONSUMER STATED THAT THE STEERING SYSTEM APPEARS TO HAVE A MAJOR CRIPPLING EFFECT ON DRIVERS HANDS. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8007940April 18, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING THE VEHICLE AT 55-60 MPH THE VEHICLE COMPLETELY SHUTS DOWN. IT GIVES NO WARNING. TOOK THE VEHICLE TO THE DEALER A TOTAL OF FOUR TIMES, AND THIS FIFTH TIME CONSUMER HAD THE DEALER COME AND PICK THE VEHICLE UP FOR REPAIRS. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760306April 5, 2002
AIR BAGS:FRONTAL
VEHICLE WAS INVOLVED IN AN ACCIDENT AND WAS HIT IN THE DRIVERS DOOR AND LEFT FRONT, THE SIDE IMPACT WAS SO INTENSE THAT THE DASH BOARD WAS COLLAPSED AND BOTH FRONT SEATS WERE MOVED. NEITHER THE FRONT OR DRIVERS SIDE AIR BAGS DEPLOYED.*AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0

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