Chevrolet Impala Complaints
10,446 consumer complaints on file.
- #10063061April 1, 2004AIR BAGS:FRONTAL
AFTER A 45 MPH FRONTAL COLLISION FRONT AIR BAGS DID NOT DEPLOY. TWO PEOPLE WERE INJURED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 0
- #10064130March 29, 2004SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
PROBLEM WITH SERVICE TRACTION SYSTEM LIGHT AND ABS LIGHT GOING ON WHEN DRIVING ON WET OR SLIPPERY ROADS. PRECEDING THIS BRAKES WILL MAKE GRINDING NOISE. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10063992March 27, 2004ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
INTAKE MANIFOLD GASKETS LEAKING. AFTER SPEAKING WITH NUMEROUS PEOPLE AND A GM SERVICE MEMBER IT SEEMS VERY CLEAR THAT THERE IS A PROBLEM WITH THE GASKETS ON THE GM 3100 AND 3400 ENGINES. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10064003March 27, 2004EXTERIOR LIGHTING:TURN SIGNAL
AT LEAST ONCE A WEEK THE TURN SIGNALS FAIL TO WORK (USSUALLY DURING RUSH HOUR OF COURSE). I HAVE REPORTED THIS TO THE DEALER 3 TIMES AND THEY HAVE BEEN UNABLE TO GET IT TO REPEAT THIS FAILURE; AND, THUS, SAY IT IS VERY DIFFICULT TO FIX THE PROBLEM IF THEY CAN'T SEE IT HAPPEN. LAST FAILURE WAS 03/26/04. THE CAR IS STILL UNDER WARRANTY. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10063920March 26, 2004SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CAR WAS VIBRATING WHEN BREAKS APPLIED ESPECIALLY AT SPEEDS OVER 45 MPH. PROBLEM WITH ROTORS BEING WARPED, WRINKLED AND WAVY ACCORDING TO DEALER SERVICE. HAD TO HAVE FRONT ROTORS REPLACED AT 17,000 MILES ON AUG 6TH 2002. ON MAY 23RD 2003 HAD TO HAVE FRONT ROTORS AND REAR ROTORS REPLACED AGAIN AT 28,000 MILES. CAR IS BEGINNING TO VIBRATE AGAIN MILEAGE IS 42,000.00 . I FEEL THAT THERE IS A PROBLEM WITH THIS CAR AND SHOULDN'T HAVE TO HAVE THE ROTORS REPLACED EVERY FEW THOUSAND MILES. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10064855March 25, 2004UNKNOWN OR OTHER
DRIVER SAYS "EVERY TIME THEY GET IN AND OUT OF THE CAR THEY GET SHOCKED." OWNER HAS TRIED SCOTCH GUARD AND FABRIC SOFTENER AND NOTHING HELPS. OWNER LATER TOOK VEHICLE TO THE DEALER AND WAS TOLD THAT THE VEHICLE SHOWS NO SIGN OF DEFECTS AND THERE IS NOTHING THEY CAN DO. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10063703March 23, 2004SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ANTI-LOCK BRAKES STOPPED WORKING WHEN I DROVE UPON A CURB. VEHICLE WOULD NOT STOP. CONSTANT BRAKE PRESSURE WAS APPLIED. BRAKE WERE MAKING A MOANING SOUND BUT NOT ENGAGING. THERE WAS NO LOCKED WHEEL SKIDS. SPEED WAS AT APPROX. MPH.*AK
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10063653March 22, 2004STEERING:RACK AND PINION:RACK
MY CAR MADE A WHINING NOISE WHILE MOVING AND MAKES A LOUD NOISE WHEN THE STEERING WHEEL IS TURNED. I TOOK IT TO A CHEVROLET DEALER AND THEY LET ME KNOW MY POWER STEERING RACK NEEDS REPLACING AT 68,000 MILES IN FEBRUARY 2004. NEEDLESS TO SAY THIS IS NOT BEING RECALLED AND THIS IS SOMETHING A LOT OF CAR REPAIR CENTERS ARE SURPRISED THIS HAS FAILED ON A 3 YEAR OLD CAR. CHEVROLET WANTS $1,000 TO REPLACE. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10063649March 22, 2004AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
DRIVER SEAT AIR BAG COMING OUT OF COMPARTMENT.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10062761March 21, 2004UNKNOWN OR OTHER
FAILURE OF ONSTAR TO CONTACT ME WHEN AIR BAGS DEPLOYED IN ACCIDENT. *JB
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10062766March 21, 2004POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILURE OF MY 2000 IMPALA WITH ONLY 20,000 MILES ON IT. IT IS THE WEEKEND AND HAVE NOT HAD A CHANCE TO CALL DEALER TO FIND OUT IF THEY WILL COVER DAMAGE. WILL WRITE AGAIN LATER WITH MORE INFO. 3-21-2004. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10062372March 16, 2004ELECTRICAL SYSTEM
I GET A SHOCK WHENEVER I USE MY POWER LOCKS UPON LEAVING MY CAR- NOT FROM INSIDE THE CAR BUT FROM THE OUTSIDE OF THE CAR. JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10062035March 12, 2004POWER TRAIN:MANUAL TRANSMISSION
CODE P1811 CAME UP ON THE INFO SCREEN. THE PRESSURE CONTROL MODULE WENT OUT AND FRIED MY TRANSMISSION. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10062952March 11, 2004ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
WHILE DRIVING AT 35 MPH VEHICLE CAUGHT ON FIRE, HEAVY SMOKE CAME UNDER THE HOOD. VEHICLE WAS TAKEN TO INDEPENDENT SHOP, TECHNICIAN DETERMINED THAT INTAKE MANIFOLD CAUGHT ON FIRE. *AK
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10060855March 9, 2004POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN ON ANY GRADE OF INCLINE THE CAR WILL BEGIN TO ROLL BACKWARDS UNLESS GAS PEDAL IS PRESSED QUICKLY AND QUITE HARD. THIS ALMOST RESULTED IN ME HITTING A CAR BEHIND ME WHILE WAITING FOR A RED LIGHT ON AN INCLINE WHEN I REMOVED MY FOOT FROM THE BRAKE PEDAL. THIS HAS HAPPENED SEVERAL TIMES NOW AND I HAVE TO KEEP MY FOOT ON THE BRAKE AS I BEGIN TO ACCELERATE OR THE ROLL BACK OCCURS. ALSO ATTEMPTING TO PARK AT MY DAUGHTERS SCHOOL WHERE THE PARKING SPOTS HAVE TO BE PULLED UP INTO, THE CAR ROLLS BACK RATHER QUICKLY AS IF IT WERE IN NEUTRAL. I HAVE ALSO NOTICED THAT IT HAS SOME PROBLEMS ADVANCING IT'S GEARS IF THE ENGINE IS UNDER STRAIN. I'M VERY WORRIED THAT MY CAR ROLLING BACK WILL RESULT IN ACCIDENT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10060632March 7, 2004TIRES
PURCHASED 2, GOODYEAR EAGLE LS, P225/60R-16 TIRES TO REPLACE ORIGINAL GOODYEAR GT'S AT 27,000 MILES ON A 2002 IMPALA. AFTER DRIVING ON THE LS FOR ABOUT A MONTH AND EXTREMELY DISSATISFIED WITH THE THUMPING AND BOOM, BOOM, BOOM NOISES AND FEEL OF THE RIDE...., I TOOK THEM TO THE TIRE DEALER WHO SAID HE WOULD PUT THEM ON THE MACHINE THAT TESTS FOR DEFECTS. BOTH TIRES FAILED THE TEST. THE DEALER SAID IT WAS VERY UNUSUAL TO HAVE BOTH TIRES FAIL. THEY REPLACED THEM AT NO COST WITH IDENTICAL TIRES. THE REPLACEMENTS UNFORTUNATELY ACTED THE SAME WAY. I DID NOT WANT TO GO THROUGH THE TESTING AGAIN, SO I JUST PAID TO HAVE 2 NEW MICHELIN HYDROEDGE'S INSTALLED. OF COURSE I COULD NOT ADD 2 NEW TIRES TO THE FRONT OF MY VEHICLE WITH ANOTHER BRAND OF TIRE, SO I HAD TO PURCHASE ANOTHER 2 MICHELINS AT AN ADDITIONAL COST OF $251. WITH THE NEW MICHELINS INSTALLED, THE RIDE AND HANDLING WAS BEAUTIFUL. SOMETHING IS DREADFULLY WRONG WITH THE GOODYEAR EAGLE LS'S. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10060664March 7, 2004AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
AIR BAG LIGHT CAME ON WHILE DRIVING. TOOK TO DEALER, THEY REPLACED THE AIR BAG MODULE. POTENTIALLY A PROBLEM WITH DEPLOYMENT IN AN ACCIDENT. AFTER READING OTHER COMPLAINTS I THOUGHT I SHOULD SUBMIT MINE. SEEMS TO BE A PROBLEM WITH THIS CAR! *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10060660March 7, 2004STEERING
STEERING MAKES CLUNK AT LOW SPEED TURNS AND MAKES A WHINING NOISE. STEERING SEEMS TO SLIP ON CORNERING AT HIGHER SPEEDS. THIS IS A SAFETY PROBLEM! 2001 IMPALA HAS BEEN IN TO HAVE THE INTERMEDIATE SHAFT LUBRICATED 3 TIMES NOW. FIRST AT 17,840 MILES ON 11/16/01, THEN AT 22,773 MILES ON 2/26/02 AND THE THIRD TIME AT 43,594 ON 2/3/04. CHEVROLET NEEDS TO ADDRESS THIS PROBLEM! *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10060665March 7, 2004POWER TRAIN:AUTOMATIC TRANSMISSION
CAR ROLLS BACKWARD WHILE IN DRIVE ON INCLINE. DEALER CLAIMED THAT IT IS NORMAL. SEEMS TO ME THAT IT IS A SAFETY PROBLEM. ALSO WHEN SHIFTING FROM REVERSE TO DRIVE THE TRANS WILL SHIFT BUT WHEN I ACCELERATE THE TRANS SLAMS INTO GEAR. I HAVE NOT BEEN ABLE TO TAKE CAR IN TO DEALER AS THIS DOES NOT HAPPEN EVERY DAY. AFTER READING OTHER COMPLAINTS ABOUT THE TRANSMISSIONS IT SEEMS THAT THERE IS A REAL SAFETY ISSUE. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10060157March 2, 2004STEERING:RACK AND PINION:RACK
KNOCKING NOISE & JOLT IN STEERING WHEEL OF 2001 CHEV. IMPALA AT APPROXIMATELY 40,000 MI.. THIS PROBLEM CONTINUED AND WORSENED. IT WAS DETERMINED BY AN INDEPENTENT AUTO SHOP AND THE DEALER THAT THE PROBLEM WAS A DEFECTIVE RACK. DEALER GAVE ME INFORMATION TO CONTACT CUSTOMER ASSISTANCE AT GM, WHICH I DID. GM REFUSED TO MAKE ANY CONCESSION FOR THE REPAIRS DUE TO THE FACT THAT WARRENTY HAD EXPIRED.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0