Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10141365November 1, 2005
ENGINE AND ENGINE COOLING
DT CONSUMER STATED THE THERMOSTAT WENT OUT ON THE VEHICLE. AFTER THE VEHICLE WAS SHUT OFF THE ENGINE MADE A LOUD NOISE, AND THE FAN WOULD RUN FOR ABOUT FIVE MINUTES. THE MECHANIC HAD FOUND OIL IN THE COOLANT. THE LOWER INTAKE GASKET, WATER PUMP, AND THE THERMOSTAT WERE REMOVED AND REPLACED. THE MECHANIC STATED WHEN GOING FROM WARM TEMPERATURES TO COLD TEMPERATURES THE ENGINE COOLING SYSTEM MALFUNCTIONED. *AK UPDATED 11/16/2005. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140628October 24, 2005
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
THE AC DELCO BATTERY POST CAME OFF OF THE BATTERY. THE CLAMP AND CABLE WERE TIGHT, THE POST WAS EATEN IN TWO FROM THE INSIDE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140398October 20, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
I PURCHASED MY '02 IMPALA THROUGH THE CORPORATE LEASING COMPANY OF MY FATHER'S EMPLOYER. HE HAD NO PROBLEMS WITH THE CAR OTHER THAN THE TRANSMISSION FLUID TURNING BLACK BY 85,000 MILES. WHEN I GOT THE CAR IN JUNE OF '05, IT WAS AT 121,000 MILES, I DROVE THE CAR AROUND ALL DAY, PARKED THE CAR FOR 5 MINUTES, AND WHEN I WENT TO START IT, NOTHING HAPPENED. THE DASH LIT UP, THE RADIO CAME ON, BUT THE CAR DIDN'T TURN OVER, NOT EVEN A CLICKING SOUND, INDICATIVE OF A DEAD BATTERY. I WAITED 10 MINUTES, TRIED AGAIN AND IT STARTED RIGHT UP. I WENT FOR ANOTHER MONTH WITHOUT ANY PROBLEMS, HOWEVER IN LATE JULY, THE CAR FAILED TO START. AGAIN I WAITED 10-15 MINUTES, AND IT STARTED RIGHT UP. THIS CONTINUED SPORADICALLY UNTIL OCTOBER 20, WHEN IT TOOK 30 MINUTES OF WAITING TO GET IT TO CRANK. I TOOK THE CAR TO A LOCAL GM DEALER, WHO PUT IT ON THE MACHINE AND ADVISED ME THAT THE BCM (BODY CONTROL MODULE) HAD FAILED AND WAS SENDING A SIGNAL TO THE PASSLOCK SYSTEM TELLING IT THAT MY KEYS WERE INCORRECT. THE SERVICE WRITER INFORMED ME THAT A NEW BCM INSTALLED WOULD RUN ABOUT $500.00, AND THE SERVICE TECH ADVISED THAT THIS HAS BECOME A COMMON FAILURE IN BOTH THE IMPALA AND THE MALIBU, WHICH GM HAS YET TO RECALL. THE TECHNICIAN DID SUGGEST THAT A MORE COST EFFECTIVE OPTION EXISTED WITH SEVERAL OF THE AFTER-MARKET SHOPS, IN WHICH A BYPASS-RELAY WAS INSTALLED UNDER THE DASH, TO BLOCK THE ERRONEOUS SIGNALS FROM THE BCM, WHICH WILL ALLOW THE VEHICLE TO OPERATE NORMALLY. THE COST FOR THIS BYPASS IS ABOUT $55.00 AND TAKES APPROXIMATELY AN HOUR TO INSTALL. THE ONLY PROBLEM WITH THIS SOLUTION, IS IT BLOCKS THE KEY RECOGNITION FEATURE OF THE PASSLOCK SYSTEM, WHICH WILL MAKE IT EASIER TO STEAL, IF SOMEONE CAN START IT WITHOUT DAMAGING THE KEY IGNITION. I THINK IT IS NECESSARY FOR GM TO UNDERSTAND THAT A VEHICLE'S FAILURE TO START DUE TO FAULTY COMPONENT IN THE ANTI-THEFT SYSTEM IS A VERY SERIOUS CONCERN WHICH NEEDS TO ADDRESSED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137574October 18, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
DT: THE CONSUMER STATED THAT HIS 2001 CHEVROLET IMPALA HAD AN IGNITION PROBLEM. THE KEY COULD BE REMOVED WHILE THE ENGINE WAS RUNNING. THE KEY COULD ALSO BE REMOVED WHILE THE VEHICLE WAS IN REVERSE. THE CONSUMER PARKED THE CAR IN A GARAGE AND THE CAR ROLLED OUT INTO THE STREET AND HIT A TREE. THE CONSUMER WAS AWARE OF THE PROBLEM SINCE JUNE 2004. THE CONSUMER CONTACTED GM LAST YEAR AND GM WAS SUPPOSE TO CALL THE CONSUMER BACK BUT HE HAS NOT HEARD FROM THEM. THE CONSUMER IS HAVING THE CAR REPAIRED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137834October 18, 2005
SERVICE BRAKES, HYDRAULIC
DT: THE CONSUMER COMPLAINED ABOUT AN ABS BRAKE PROBLEM. THE FIRST TIME THE DEALERSHIP GROUNDED THE ROTORS. ANOTHER TIME THEY REPLACED THE ROTORS, AND ANOTHER TIME THEY REPLACED THE BRAKES. THEY HAD TO REPLACE THE DRUMS, ROTORS, AND PADS. THE CONSUMER BELIEVED THAT THE PROBLEM STARTED SOMETIME IN JULY 2002. THE CONSUMER HAS RECORDS OF ALL THE MAINTENANCE THAT WAS DONE TO THE VEHICLE. THERE HAVE BEEN NO ACCIDENTS AS OF YET. SINCE THE LAST REPAIR THE ONLY PROBLEM WAS THE NOISE WHEN BACKING UP. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139986October 17, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE CAN BE SHIFTED OUT OF PARK WITHOUT DEPRESSING BRAKE PEDAL WHILE IGNITION IS IN ACC. POSITION. WHEN THE CAR IS RUNNING YOU HAVE TO DEPRESS TO RELEASE THE SHIFTER AS PER SHIFTER INTERLOCK. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140986October 14, 2005
SERVICE BRAKES, HYDRAULIC
CONSUMER BRAKES BEGAN TO VIBRATE, BRAKES WERE CLEANED AND LATER REPLACED. *TS THE DEALER HAS RESURFACED THE REAR ROTORS, REPLACED THE FRONT DISC PADS, REPLACED BOTH REAR ROTORS TWICE, CLEANED RUST OFF THE REAR ROTORS, CLEANED THE BRAKING SURFACE AND CLEANED THE FRONT ROTOR SURFACES. THE TRUNK HANDLE CAME OFF IN THE TRUNK. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139661October 14, 2005
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
FOR THE LAST YEAR, EVERY SO OFTEN, MY IMPALA WON'T START. I'VE PUT A NEW BATTERY IN IT, BUT THE DAY I DID THAT, IT STILL WOULDN'T START. I TOOK IT TO THE DEALERSHIP TO HAVE THEM LOOK AT IT, BUT THEY WEREN'T ABLE TO DUPLICATE THE PROBLEM AND ALSO REFUSED TO WORK ON MY CAR. IN CONTACTING CHEVROLET REGARDING THE PROBLEM, THEIR RESPONSE WAS FOR ME TO TRADE IN MY CAR AND MAKE IT SOMEONE ELSE'S PROBLEM. THE DEALERSHIP TOLD ME THAT IT COULD BE ONE OF TWO THINGS, EITHER THE PASSLOCK SYSTEM OR THE IGNITION SWITCH AND BOTH WOULD COST AROUND $700 EACH TO FIX. I'M TIRED OF WONDERING IF MY CAR IS GOING TO START OR IF I'M GOING TO BE STRANDED SOMEWHERE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139575October 13, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
ON 6/29/05 I WAS DRIVING DOWN THE ROAD AND LOSS POWER. THE CAR WOULD ONLY GO A FEW MILES PER HOUR. IT WAS HESITATING UPON TAKE OFF. I DROVE IT HOME AND CALLED A TOW TRUCK. IT WAS PICKED UP AND TAKEN TO A REPAIR SHOP. I WAS TOLD THAT I NEEDED A CATALYTIC CONVERTER. I PAID TO HAVE A CATALYTIC CONVERTER AND ALL PARTS REPLACED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139580October 13, 2005
EXTERIOR LIGHTING:TURN SIGNAL
I OWN A 2001 CHEVY IMPALA. I HAVE HAD PROBLEMS WITH THE TURN SIGNALS AND HAZARD LIGHTS WORKING. THEY WORK WHEN THEY FEEL LIKE IT. I AM A SINGLE MOM AND CAN'T AFFORD TO REPAIR THIS PROBLEM. PLEASE HELP. I HAVE A CO WORKER WHO HAS THE SAME CAR AND IS HAVING THE SAME PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139238October 11, 2005
EXTERIOR LIGHTING:TURN SIGNAL
I WENT TO USE MY TURN SIGNAL AND IT DID NOT WORK. SOMETIMES IT WILL WORK THEN OTHER TIME IT WONT. SO BE CAREFUL. UNSURE WHAT'S GOING ON. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139138October 9, 2005
EXTERIOR LIGHTING:TURN SIGNAL:SWITCH
TURN SIGNALS FAILED TO FUNCTION OCCASIONALLY AND THIS PROBLEM WAS INCREASING IN FREQUENCY. NO ACCIDENTS,BUT I HAD TO ROLL DOWN WINDOW TO GIVE TURN INDICATIONS. MY CHEVY DEALER REPLACED A PART OR PARTS AND I SEEM TO BE OK. AT A COST OF OVER 100 DOLLARS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139942October 7, 2005
PARKING BRAKE
CONSUMER WAS TOLD THAT THE MANUFACTURER REDUCED THE SIZE OF THE PARKING BRAKE, WHICH DECREASED THE HOLDING POWER/ EFFECTIVENESS OF THE BRAKE. *TS WHILE THE CONSUMER'S VEHICLE WAS PARKED ON A SLIGHT INCLINE, WITH THE PARKING BRAKE SET, THE BRAKE WOULD NOT KEEP THE VEHICLE FROM ROLLING. THE VEHICLE WAS TAKEN TO THE DEALER. THE FIRST TIME THE CONSUMER WAS TOLD THAT THE PARKING BRAKE WAS ADJUSTED. THE SECOND TIME THE CONSUMER WAS TOLD THAT IT WAS NORMAL FOR THE BRAKE NOT TO HOLD/RESTRAIN THE VEHICLE WHEN PARKED ON AN INCLINE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139068October 7, 2005
EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT
TURN SIGNAL FLASHER FAILURE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139069October 7, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
INTAKE MANIFOLD GASKET. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138766October 6, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
FUEL LINE ON VEHICLE DO NOT MATCH PARTS CATALOGUE CAUSING MISMATCH. PARTS ARE NOT MADE AVAILABLE BY OEM UNLESS YOU PURCHASE A NEW FUEL LINE ASSEMBLY. TWO SEPARATE DEALERS INFORMED ME THAT THE VEHICLE COULD NOT HAVE THE PARTS THAT MY CAR HAD. REPAIRING DEALER IS NOW PINGING ME WITH A MAJOR REPAIR BILL TO REPAIR THE COMPONENT. VEHICLE FUEL FILTER IS NOT SERVICEABLE UNLESS YOU TAKE IT TO A DEALER BASED ON INPUT FROM DEALER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136976October 6, 2005
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
DT: THE BATTERIES POSITIVE TERMINAL CAME OUT AND THERE WAS NO ELECTRICAL POWER IN THE VEHICLE WHEN IT HAPPENED. NOTICED THIS ON SEPTEMBER 17, 2005 BECAUSE THE VEHICLE WOULD NOT START. THE CONSUMER CONTACTED THE DEALER FOR A NEW BATTERY, BUT THEY HAVE NOT LOOKED AT IT. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138702October 5, 2005
LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK, ENGINE AND ENGINE COOLING:ENGINE
DT: THE CONSUMER STATED THAT THE TRUNK LATCH ON 2003 CHEVROLET IMPALA WAS DESIGNED INCORRECTLY. WHEN HE PUT A SUIT CASE IN THE TRUNK OR ANYTHING HEAVY, THE LATCH STUCK VERY HIGH, BENT, AND EVENTUALLY THE TRUNK WOULD NOT SHUT. THE DEALER CHANGED THE LATCH ONCE. THE FOREMAN AND THE MECHANIC AT THE DEALERSHIP TOLD HIM THAT THERE WAS A PROBLEM WITH THIS MODEL. THE WARRANTY WAS SOON TO RUN OUT. *AK (11/18/05) PER INVOICE, THE DRIVEABILITY SEEMED TO IDLE HIGH. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138731October 5, 2005
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH, EXTERIOR LIGHTING:TURN SIGNAL:SWITCH
DT: 2000 CHEVROLET IMPALA - THE TURN SIGNALS AND HAZARD LIGHTS WORK INTERMITTENTLY. THE TURN SIGNALS WILL WORK FOR A FEW SECONDS AT NORMAL SPEED AND THEN THEY JUST STOP WORKING. THIS HAS BEEN HAPPENING SINCE PURCHASING THE CAR ABOUT A YEAR AGO. TOOK VEHICLE TO A MECHANIC AND HE COULD NOT FIND THE REASON WHY THIS WAS HAPPENING. CONSUMER HAS NOT CONTACTED THE DEALERSHIP OR MANUFACTURER. CONSUMER DID RESEARCH AND FOUND NO RECALL ON THIS VEHICLE, BUT THERE WERECOMPLAINTS ABOUT THIS SAME PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138741October 5, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
VEHICLE BRAKING SYSTEM MALFUNCTION. REFER TO ODI # 10134740. SYSTEM FAILURE RESULTED IN LOSS OF VEHICLE CONTROL RESULTING IN VEHICLE ACCIDENT RESULTING IN MAJOR VEHICLE DAMAGE TO RIGHT REAR OF VEHICLE FROM PASSENGER DOOR TO THE BUMPER. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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