Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10154576April 5, 2006
ENGINE AND ENGINE COOLING:COOLING SYSTEM
MY 2000 CHEVY IMPALA THE ENGINE COOLANT IS LEAKING INTO THE ENGINE MANIFOLD. THIS IS CAUSING MY CAR TO CONSTANTLY BE LOW ON COOLANT, LOSS OF GAS MILEAGE, AND POOR PERFORMANCE. THIS IS A BLATANT MANUFACTURERS DEFECT THAT SHOULD BE TAKEN CARE OF BY GMC. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154568April 4, 2006
ENGINE AND ENGINE COOLING:COOLING SYSTEM
I RECENTLY BOUGHT A 2001 CHEVY IMPALA. SHORTLY AFTER I NOTICE WHEN I FIRST STARTED THE CAR,THE TEMPERATURE GAUGE SHOWED THE CAR OVERHEATING, TOOK TO THE DEALER. THEY SAID THAT IT WAS NORMAL OPERATING TEMPERATURE. A FEW WEEK AFTER THAT IT QUIT WORKING ALL TOGETHER. SO I LOOK ON THE CAR STATS. COM AND FOUND COMPLAINTS CONCERNING THIS PROBLEM. SOLUTION I TOOK THE CAR TO REPEATABLE CAR MECHANIC .THE FIRST THING HE DID WAS TO TAKE THE RADIATOR CAP OFF, IT WAS FULL OF BROWN SLUDGE, HE SAID THAT GM TRIED TO SAVE MONEY BY PUTTING IN A $2.00 MANIFOLD GASKET IN ALL 3.4 ENGINES, THEY ALL FAIL BETWEEN 35,000 AND 40,000. IT COST $580. YOU CAN NOT REPLACE ONE GASKET YOU BUY ALL THREE IN A REPLACE KIT AND CHANGE THE OIL AND ANTIFREEZE. I FOUND OUT THAT THIS PROBLEM IS ROUTINELY MISSED. THEY JUST RESET THE COMPUTER AND THE GAUGE WORKS FOR A SHORT TIME THEN WITHOUT WARNING IT QUITS. MY MECHANIC SAID THIS IS SO COMMON HE HAS PAID FOR HIS CHILDRENS COLLEGE EDUCATION. GM DOES NOT COVER THIS COMMON FAILURE UNDER ANY WARRANTY. I WILL THINK TWICE BEFORE I BUY ANY GM PRODUCT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154444April 3, 2006
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS AT NIGHT THERE WAS A COMPLETE LOSS OF THE HEADLIGHTS WITHOUT WARNING. THE VEHICLE WAS SEEN BY A DEALER AND A DIAGNOSTIC TEST WAS PERFORMED. A CODE INDICATED THERE WAS A FAILURE OF THE MULTI FUNCTION HEADLIGHT SWITCH. THIS HAPPENED 3 TIMES OVER A MONTH SPAN. DEALER REPLACED MULTI FUNCTION HEADLIHTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154450April 3, 2006
UNKNOWN OR OTHER, CHILD SEAT:MATERIAL/PADDING
DT*: THE CONTACT STATED THE MATERIAL PADDING HOOKS WERE BROKEN OFF OF THE SIDE OF THE SEAT AND PLACED IN THE MOUTH BY THE TODDLER. ALTHOUGH THERE WAS A RISK OF CHOKING, THE CHILD DID NOT SUSTAIN ANY INJURIES. AFTER THE INCIDENT, THE SEAT WAS INSPECTED BY A CHILD SAFETY SEAT TECHNICIAN WHO SUGGESTED DISCARDING THE SEAT. THE MANUFACTURER WAS NOT ALERTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154287March 31, 2006
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
DT*: THE CONTACT STATED THE FUEL GAUGE READS FULL UNTIL THE VEHICLE RAN OUT OF GASOLINE. THE CONTACT VERBALLY SPOKE WITH THE DEALER WHICH STATED, THE FUEL PUMP HAD FAILED AND WOULD NEED REPLACED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154207March 30, 2006
ELECTRICAL SYSTEM:WIRING, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
DT*: THE CONTACT STATED WHILE DRIVING 55MPH, SMOKE WAS NOTICED COMING FROM THE BACK REAR WINDOW. THE VEHICLE WAS PULLED TO THE SIDE OF THE ROAD FOR INSPECTION. THE VEHICLE PROCEEDED TO ERUPT INTO FLAMES AND ENGULF THE VEHICLE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND PROVIDED A WRITTEN REPORT. THE FIRE MARSHALS REPORT STATED THE FIRE WAS ELECTRICAL AND STARTED WITH A SHORT IN THE WIRING TO THE REAR DEFROSTER. THE VEHICLE WAS INSPECTED BY THE INSURANCE COMPANY AND DEEMED TOTALED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10153951March 28, 2006
ELECTRICAL SYSTEM:IGNITION
IGNITION - KEY WOULD NOT TURN. UNABLE TO MOVE CAR. WARM , SUNNY DAY. CAR TOWED TO DEALERSHIP. CAUSE: FROZEN LOCK CYLINDER. DEALERSHIP HAD CAR FOR THREE (3) DAYS TO ORDER PART, REPROGRAM AND REPLACE. DEALERSHIP SAID THEY HAD THREE (3) OTHER CARS WITH SAME PROBLEM DURING THAT ONE WEEK! SAFETY: THIS COULD HAVE HAPPENED ANYWHERE SUCH AS WHILE PUMPING GAS OR STOPPING ON THE SIDE OF THE ROAD. CONSEQUENCE: CAR HAD TO BE TOWED. I LOST THREE (3) DAYS USE OF MY CAR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153582March 24, 2006
ENGINE AND ENGINE COOLING:COOLING SYSTEM
LOW ENGINE COOLANT LIGHT WENT ON. HAD IT CHECKED OUT. LOCAL MECHANIC SAID THAT OIL WAS GETTING INTO THE RADIATOR, POSSIBLE INTAKE MANIFOLD OR HEAD GASKET PROBLEM. WENT TO CHEVY DEALER EXPLAINED THE SITUATION AND HE STATED IT WAS VERY COMMON PROBLEM WITH 2002 IMPALA. HE DIAGNOSTIC THE PROBLEM AS THE INTAKE MANIFOLD GASKET, COST TO REPAIR $1000. I PHONE ANOTHER CHEVY DEALER COST $800, LOCAL MECHANIC $600. COST OF THE PARTS AT AUTOZONE LESS THAN $75 AMOUNT OF LABOR TIME SHOULD BE 3-5 HOURS. CHEVY DEALERS 8 + HOURS. ALL THIS BECAUSE GM USES BAD ANTIFREEZE. GM CAUSED THE PROBLEM THEY NEED TO STEP UP AND PROVIDE ASSISTANCE TO IMPALA OWNERS. NEEDLESS TO SAY THIS WILL BE MY LAST GM PRODUCT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153631March 24, 2006
ENGINE AND ENGINE COOLING, EQUIPMENT
LOW COOLANT LIGHT STAYS ON - REPLACED FIRST TIME LOW COOLANT LIGHT STAYS ON - REPLACED SECOND TIME. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153634March 24, 2006
ELECTRICAL SYSTEM
REPORTED TO FAIRGROUNDS CHEVY THAT ALL THE EMERGENCY LIGHTS CAME-ON INTERMITTENTLY - AUG 12, 2005 WE HEARD A HISSING NOISE FROM THE DASH AREA AND THAT THE EMERGENCY LIGHTS STILL COME ON AS REPORTED EARLIER. THEY DETERMINED THAT THE INSTRUMENT CLUSTER WAS BAD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153668March 24, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
DT*: THE CONTACT STATED WHILE TRAVELING BETWEEN 15 AND 55MPH THE VEHICLE WILL SHIFT HARD. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TRANSMISSION WAS FLUSHED OUT. THE PROBLEM WAS WITH THE PRESSURE CONTROL SOLENOID IN THE TRANSMISSION. THE MANUFACTURER HAS BEEN ALERTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153506March 23, 2006
ENGINE AND ENGINE COOLING:ENGINE
ENGINE STALLS WHEN IT REACHES NORMAL RUNNING TEMP, IT BECOMES HARD TO START AFTER. ONLY MAKES CLICKING NOISE. EVEN AFTER STARTER HAS BEEN REPLACED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153470March 22, 2006
STEERING
NOTICEABLE LOOSENESS AND "CLUNK" IN STEERING WHEN TURNING AND/OR ACCELERATING FROM A STOP OR AT LOW SPEED. CAR HAD NEARLY 50,000 MILES. HOW MUCH LONGER BEFORE A LOSS OF STEERING COULD OCCUR? *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153398March 22, 2006
STRUCTURE:BODY:ROOF AND PILLARS
WATER LEAKING INTO PASSENGER COMPARTMENT THROUGH ROOF THROUGH TRIP COMPUTER. LEFT REAR DRAIN HOSE PINCHED CLOSED DURING ASSEMBLY. YEARS OF DIRT ACCUMULATION CLOGGED THE RESTRICTED HOSE CAUSING WATER OVERFLOW TO ENTER VEHICLE CABIN DURING HEAVY RAIN STORMS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153302March 21, 2006
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
HEATED SEAT BURNED A SMALL HOLE IN SEAT AND BURNED THE BACK OF MY LEG A LITTLE. I HAVE CONTACTED MANUFACTURE AND MY INSURANCE COMPANY. THE INSURANCE COMPANY HAS TRIED TO CONTACT THE MANUFACTURE AND HAS LEFT VOICE MAIL AND HAS NOT RECEIVED ANY RESPONSE FROM THE MANUFACTURE. THE SEAT HAS NOT BEEN REPAIRED OR REPLACED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153352March 21, 2006
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
DT*: THE CONTACT STATED THERE WAS A KNOCKING NOISE WHILE DRIVING AT SPEEDS OF 5 TO 8 MPH WITH INITIAL ACCELERATION OR ATTEMPTING TURNS. THE VEHICLE WAS SEEN BY AN INDEPENDENT REPAIR SHOP. THE MECHANIC DETERMINED THE FRAME WAS CRACKED AND NEEDED TO BE REPAIRED. UPDATED 05/04/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153241March 20, 2006
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
DT*: THE CONTACT STATED THE VEHICLE IS EQUIPPED WITH AUTOMATIC DOOR LOCKS. THIS FEATURE LOCKS THE DOORS AUTOMATICALLY WHEN THE VEHICLE IS PUT INTO DRIVE. DUE TO A FAILURE IN THE AUTOMATIC DOOR LOCK, THE DOORS MUST BE MANUALLY LOCKED. THE VEHICLE HAS BEEN INSPECTED HOWEVER THE PROBLEM CANNOT BE CORRECTED. ALSO THE KEYLESS ENTRY HAS BEEN TAKEN TO THE DEALER 5 TIMES FOR REPROGRAMMING. THIS ONLY CORRECTED THE PROBLEM FOR A SHORT PERIOD OF TIME. UPDATED 4/6/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152918March 16, 2006
STEERING:GEAR BOX:SHAFT SECTOR
CLUNCKING NOISE IN THE STEERING COLUMN WHEN MAKING A LEFT TURN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152803March 15, 2006
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE, AIR BAGS:FRONTAL
DT*: THE CONTACT STATED THE SRS LIGHT IS ILLUMINATED. THE DEALER REPLACED THE SIR COIL AND THEN DETERMINED THE AIR BAG WOULD HAVE TO BE REPLACED. THERE IS AN NHTSA RECALL, # 02V222000, REGARDING THE FRONTAL AIR BAGS. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN. UPDATED 03/28/06/. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152823March 15, 2006
FUEL SYSTEM, GASOLINE:DELIVERY
I WENT OUT TO START MY 2000 CHEVY IMPALA WITH A 3.8L ENGINE AND UPON CRANKING THE ENGINE THERE WAS A LOAD BANG. I IMMEDIATELY NOTICED SMOKE COMING OUT FROM UNDERNEATH THE HOOD. I GOT OUT AND OPENED THE HOOD AND SAW THAT THE TOP OF THE ENGINE WAS ON FIRE. I WAS ABLE TO PUT THE FIRE OUT WITH A FIRE EXTINGUISHER. I TOWED THE VEHICLE TO A LOCAL DEALER AND IT WAS NOTED THAT THE UPPER INTAKE MANIFOLD HAD EXPLODED AND THE FIRE WAS CAUSED BY THE FUEL LINE BEING DISPLACED. CHEVY SAID THEY ARE NOT RESPONSIBLE FOR THE INCIDENT EVEN THOUGH THERE ARE RECALLS FOR THE 3.8L ENGINE UNDER THE CAMPAIGN NUMBER 04V090000. MY [XXX]. *JB UPDATED 07/16/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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