Chevrolet Impala Complaints

10,446 consumer complaints on file.

#11324252May 12, 2020
ENGINE, POWER TRAIN, SUSPENSION
JUST KEEPS SHOWING WARNING SIGNALS A TRACTION CONTROL. THE FRONT LEFT STRUT COVER IS CORRODED WHICH WAS TOLD TO ME EVENTUALLY THE STRUT WILL COME THROUGH THERE. SHOWING NO SIGNS OF THE FAN WORKING TO COOL THE CAR DOWN WHICH THEN READS ENGINE TOO HOT TURN OFF AC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324250May 12, 2020
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
I BOUGHT THIS CAR FROM THE CAR LOT AND THE SENSORS KEEP GOING OFF, THE SEAT BELT DOESN'T LOCK UP, SOMETIMES IT SAYS ENGINE IS HOT TURN OF AC WHEN IT ISN'T ON. AND WHEN TURNING IT'S WILL SOMETIMES MAKE A VIBRATING NOISE THAT WON'T ALLOW ME TO GO THEN THE ACCELERATOR KICKS BACK IN TO GO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324299May 12, 2020
SEAT BELTS
THE RECEIVING SEAT BELT CONNECTOR COUPLING DEVICE AT THE BASE OF THE DRIVERS SEAT WILL NOT SECURE THE SEAT BELT MALE END. THE RED BUTTON THE NORMALLY FLUSH WITH THE TOP OF THE RECEIVER. YOU WOULD NORMALLY DEPRESS THE RED BUTTON DOWN TO RELEASE THE SEAT BELT ONCE LOCKED INTO THE COUPLING DEVICE. NUMEROUS ATTEMPTS WITH ENGAGING THE BELT INTO THE CONNECTOR IS UNSUCCESSFUL. TRIED LUBRICATING THE MECHANISM. NO HELP. IT'S A SELF CONTAINED DEVICE AND CAN NOT BE DISASSEMBLED FOR REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324117May 11, 2020
UNKNOWN OR OTHER
NOTICED A SMELL OF MOLD IN THE TRUNK. NOTED WATER IN THE SPARE TIRE AREA AND MOLD. TOOK TO THE DEALER AND FOUND THE REAR TAILLIGHT SEALS LEAKING. NOTICED THERE IS TSB G-191495 AND NHTSA 10092869 REGARDING THE ISSUE. ITS COSTING OVER $400 TO FIX AND THAT DOES NOT INCLUDE DRYING OUT THE CARPETS ETC. THE MOISTURE EXTENDED UP INTO THE PASSENGER COMPARTMENT UP TO THE FRONT FLOOR WELLS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323950May 9, 2020
ELECTRICAL SYSTEM
I OWN A 2014 CHEVY IMPALA LTZ. DURING THE WINTER OF 2018 - 2019 I STARTED SEEING THE SIDE DETECTION LIGHT COME ON RANDOMLY AND STAYING ON EVEN WHEN THE CAR WAS NOT RUNNING. THE PROBLEM PROGRESSED AND ONE DAY AS I WAS DRIVING DOWN THE HIGHWAY AT 60 MPH, AT NIGHT, ALL POWERED SYSTEMS FLASHED ON AND OFF INCLUDING MY HEADLIGHTS. I BROUGHT THE CAR INTO THE DEALER AND WAS TOLD IT WAS NOT COVERED. I RELUCTANTLY PAID THE $1,456 BILL. A FEW MONTHS LATER I RECEIVED THE NOTICE THAT THERE WAS A RECALL AND I SUBMITTED A REQUEST FOR REIMBURSEMENT, WHICH I DID RECEIVE FROM THE DEALER. NOW A LITTLE OVER A YEAR LATER I AM HAVING THE SAME ISSUES. I KNEW I NEEDED TO GET THE CAR BACK TO THE DEALER. WHEN I CALLED TO GET AN APPOINTMENT THEY WERE THREE WEEKS OUT. NOW JUST DAYS BEFORE MY APPOINTMENT WITH THE DEALER, MY CAR WON'T EVEN START. ALL ELECTRICAL SYSTEMS FLASH ON AND OFF. MY CAR HAS JUST UNDER 80,000 MILES. THIS IS A MAJOR SAFETY ISSUE AS IT EFFECTS ALL ELECTRICAL SYSTEMS IN THE CAR. MOST OF THE SAFETY FUNCTIONS OF THIS CAR RELY ON THE ELECTRICAL SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323673May 7, 2020
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW, AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE THE 'SERVICE AIR BAGS' WARNING LIGHT ILLUMINATED. THE CONTACT STATED RESEARCHED FAILURE ON-LINE AND FOUND NHTSA CAMPAIGN NUMBER: 16V507000 (AIR BAGS, ELECTRICAL SYSTEM), HOWEVER WAS UNAWARE IF RECALL WAS SERVICED ON THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS PREVIOUSLY SERVICED UNDER NHTSA RECALL CAMPAIGN NUMBER: 16V507000 (ELECTRICAL SYSTEM). THE CONTACT ALSO INDICATED THAT THE REAR DEFROSTER HAD FAILED AND BURNT THE ELECTRICAL WIRES. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,500.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11323751May 7, 2020
SERVICE BRAKES
BROUGHT CAR TO COOK'S BRAKES IN PORTLAND, OR BECAUSE OF ROTATIONAL NOISES HEARD WHEN BRAKING. MECHANIC CONFIRMED THE ELECTRONIC PARKING BRAKE PISTON ACTUATION ARM IS NOT FULLY RETRACTED CAUSING THE BRAKE PADS TO STAY PARTIALLY ENGAGED AND PREMATURELY DAMAGE THE BRAKE PADS AND ROTORS. THE VEHICLE FAILS TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY SYSTEMS (FMVSS) NO. 135 'LIGHT VEHICLE BRAKE SYSTEMS'. THERE IS A DANGER OF EXCESSIVE HEAT AND FIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323455May 6, 2020
UNKNOWN OR OTHER
A FEW DAYS AGO, I WAS DRIVING ALONG THE HIGHWAY AT APPROX 55MPH AND DECIDED TO CHANGE LANES AND I NEARLY RAN INTO A VEHICLE THAT WAS PASSING ME AT THE TIME. THIS NEAR MISS OCCURRED BECAUSE MY VEHICLE BLIND SIDE DETECTION SYSTEM WAS INOPERABLE. MY MECHANIC TOLD ME THAT THE SYSTEM SENSORS AND WIRE HARNESSES NEEDED TO BE REPLACED AND THAT THIS WAS A DESIGN DEFECT IN GM'S SIDE DETECTION SYSTEM IN THAT IT WASN'T ADEQUATELY PROTECTED FROM NORMAL MOISTURE DAMAGE. SINCE THIS IS SUCH AN INHERENT AND SERIOUS SAFETY HAZARD, THE MANUFACTURER SHOULD BE HELD RESPONSIBLE AND FORCED TO ISSUE A RECALL TO REPAIR THIS DEFECT. THANK YOU FOR YOUR ATTENTION TO THIS MATTER, [XXX] VEHICLE OWNER INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323506May 6, 2020
UNKNOWN OR OTHER
CAR LUNGED INTO CAR IN FRONT EVEN THOUGH MY FOOT ON BRAKE. PLACED CAR IN REVERSE AND IT KEPT GOING IN REVERSE VERY FAST UNTIL CAR BACKED UP ONTO A CURB!!! IT WAS AS IF THE ACCELERATOR GOT STUCK EVEN THOUGH FOOT WAS ON BRAKE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11323583May 6, 2020
AIR BAGS
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR BAGS WARNING LIGHT ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V507000 (AIR BAGS). THE RECALL REPAIR WAS PERFORMED AT DIAMOND CHEVROLET BUICK GMC CADILLAC LOCATED AT 768 WASHINGTON ST, AUBURN, MA 01501 HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323282May 4, 2020
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, POWER TRAIN
WHILE DRIVING, THE CAR IN MOTION IT COMPLETELY LOSES POWER. HAVE EXPERIENCED THIS WHILE ON HIGHWAY, INTERSTATE, AND IN TOWN ROADS. SO PROBLEM OCCURS AT ANY SPEED, AND RESULTS IN VEHICLE COASTING TO A STOP AS THE STEERING AND BRAKES STOP WORKING TOO. HAS HAPPENED TO ME HUNDREDS OF TIMES AS WE CAN NOT PIN POINT PROBLEM, AND HAS REPLACED NUMEROUS DIFFERENT PARTS TRYING TO SOLVE IT. WHEN POWER LOSS OCCURS THERE IS VERY LITTLE TO NO TIME AT ALL FOR DRIVER TO COAST & STEER VEHICLE & OCCUPANTS TO SAFETY AREA ON SIDE OF ROAD. THE DASHBOARD INFORMATION CENTER WILL STATE "STARTING DISABLED, SERVICE THROTTLE" ALSO ENGINE POWER REDUCED" AND "SERVICE STABLITRAK." A NEW THROTTLE HAS BEEN PUT IN VEHICLE AND STILL DOES SAME THING. OVER THE YEAR IVE BEEN DEALING WITH THIS ISSUE IVE NOTICED IT DOES IT MORE IN WARM WEATHER. AFTER VEHICLE COAST TO A STOP AND IS PUT IN PARK AND TURNED OFF, WAIT 5 TO 10 MINUTES THEN VEHICLE WILL START UP AND NO INFORMATION OR LIGHTS DISPLAY IN DASH CENTER, LIKE IT NEVER HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323294May 4, 2020
AIR BAGS
SERVICE AIRBAG LIGHT IS ON. THE LIGHT CAME ON WHILE I WAS DRIVING. I WAS NOT IN AN ACCIDENT THE VEHICLE WAS NOT HIT. THIS SAME ISSUE APPEAR TO HAVE BEEN REPORTED PREVIOUSLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322931May 1, 2020
UNKNOWN OR OTHER
THE CAR SHUT DOWN COMPLETELY ON ME THREE TIMES WHILE DRIVING IT, ONCE AN A RESIDENTIAL STREET AND TWICE ON A BUSY HIGHWAY. THIS IS SO DANGEROUS. I HAD TO WAIT 5-10 MINUTES EACH TIME BEFORE IT WOULD RESTART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322835April 30, 2020
ENGINE
WHEN I GO TO TURN ON MY CAR IT DOES NOT TURN ON. IT TAKES A COUPLE TRIES TO GET THE CAR STARTED. ON TOP OF THAT PROBLEM THE CAR IS NOW JOLTING WHEN I ACCELERATE. I'VE HAD THE CAR FOR ONLY A YEAR AND HAVE TAKEN EXCELLENT CARE OF IT AND BEFOREHAND IT WAS AT A DEALERSHIP. I AM VERY CONCERNED SINCE I HAVE YOUNG CHILDREN GOING IN MY CAR AND IT'S MY TRANSPORTATION TO MAKE MY INCOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322919April 30, 2020
AIR BAGS
THE AIR BAG LIGHT STAYS ON. I SCANNED MY VEHICLE WITH A OBD 2 SCANNER AND NO CODE WAS DISPLAYED. I TRIED TO ERASE THE AIR BAG LIGHT BUT WAS UNSUCCESSFUL. O AM WORRIED BECAUSE MY MOTHER IN LAW WHO IS 62 YEARS OLD DRIVES THE VEHICLE . THIS IS DEFINITELY A SAFETY ISSUE . I CALLED THE 800 NUMBER AND GAVE MY VIN NUMBER. PLEASE HELP ME WITH THIS THIS SAFETY ISSUE OR AIR BAG RECALL LIGHT PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322770April 29, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE SERVICE BLIND SPOT DETECTION SYSTEM MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE FAILURE CAUSED BLIND SPOTS TO THE DRIVER'S AND PASSENGER'S SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO DUNN CHEVROLET (3000 DUSTIN ROAD, OREGON, OH 43616) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SIDE DETECTION MODULE AND WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 127,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322440April 27, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
IT KEEPS SAYING ON THE ODOMETER ELECTRIC STABILITY CONTROL OR TRACK AND LOWER THE POWER. MY CAR WAS ON MOTION ON A CITY STREET WITH CARS ALL AROUND US. I'VE READ THAT SEVERAL PEOPLE WERE HAVING TROUBLE WITH THE SAME THING. WHY DON'T THEY RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322444April 27, 2020
AIR BAGS
MY AIRBAG SERVICE LIGHT TURNS ON AND OFF. I RECEIVED A LETTER FROM THE MAKER SAYING THERE WAS A RECALL FOR THE AOS. I TOOK MY CAR INTO A CHEVROLET DEALERSHIP AND THEY CLAIMED THEY FIXED IT. A COUPLE DAYS LATER THE LIGHT STARTED TO APPEAR AGAIN. I TOOK MY CAR BACK TO THE SAME PLACE AND NOW THEIR ARE SAYING MY SENSING DIAGNOSTIC MODULE NEEDS TO BE REPAIRED. I TRULY BELIEVE THIS WAS SOMETHING NOT DONE CORRECTLY BY THE MANUFACTURER AND I SHOULDN'T BE LIABLE FOR IT. IF I HAVE AN ACCIDENT AND THE AIRBAGS DON'T DEPLOY, OR THEY DEPLOY AT ANYTIME CAUSING ME TO HAVE AN ACCIDENT, I WILL PURSUE LEGAL ACTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322021April 23, 2020
ENGINE, FUEL/PROPULSION SYSTEM
THE INCIDENT HAPPENED THIS MORNING AS I WAS LEAVING FOR WORK. MY CAR WAS PARKED IN OUR DRIVEWAY AND HAD NOT BEEN DRIVEN IN 2 DAYS. I GOT IN THE VEHICLE AND PUT THE KEY IN THE IGNITION AND AS SOON AS I TURNED IT TO START THERE WAS A LOUD BANG THAT SOUNDED LIKE A GUNSHOT WHICH I THOUGHT WAS A BACKFIRE. THE ENTIRE PLASTIC INTAKE MANIFOLD GASKET HAD EXPLODED INTO PIECES AND WHITE SMOKE BEGAN TO RISE FROM UNDER THE HOOD. WHEN I OPENED THE HOOD AND THE SMOKE CLEARED I BEGAN TO ASSESS THE ISSUE, I NOTICED THE MANIFOLD GASKET COVER HAD BEEN BLOWN COMPLETELY OFF AND THE MANIFOLD ITSELF WAS IN PIECES. I'VE DONE SOME RESEARCH AND THIS SEEMS TO BE A COMMON BUT UNCOMMON THING AMONG EARLY 2000'S GM VEHICLES.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11321964April 22, 2020
AIR BAGS, ELECTRICAL SYSTEM, SUSPENSION
I WAS DRIVING AND A COP WAS BEHIND ME AND HE TURNED ON HIS LIGHTS WHEN I NOTICED HIS I TRIED TO MOVE INTO THE RIGHT LANE, AND WHEN I STARTED TO CHANGE LANES MY DRIVER WHEEL LOCKED AND IT SOUNDED AS IF I HIT MY BRAKES AND THE COP HIT ME MY CAR SPIN OUT OF CONTROL AND I HIT A TREE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Impala