Chevrolet Impala Complaints

10,446 consumer complaints on file.

#11343640August 6, 2020
ELECTRICAL SYSTEM, POWER TRAIN, STEERING
THE VEHICLE WAS IN MOTION WHEN EXITING THE FREEWAY THE VEHICLE LOST ALL POWER WITHOUT WARNING. THE VEHICLE TURNED OFF COMPLETELY NO POWER STEERING OR ELECTRICAL INDICATIONS OF PROBLEM SHOWN ON DASHBOARD. AFTER PULLING OVER PUTTING THE VEHICLE IN PARK, IT TURNED BACK ON WITHOUT ANY PROBLEMS. THE VEHICLE HAS 35736 MILES AND THIS IS THE SECOND OCCURRENCE. THE FIRST TIME I WAS PULLING UP TO A STOP LIGHT AS I WAS WAITING FOR THE LIGHT TO CHANGE THE ENTIRE VEHICLE TURNED OFF, ALL POWER TRAIN AND ELECTRICAL AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343691August 6, 2020
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT SEVERAL ATTEMPTS WERE NEEDED TO START THE VEHICLE. THE CONTACT STATED THAT THE FAILURE WAS DUE TO THE IGNITION SWITCH. THE VEHICLE WAS TAKEN TO DENNY MENHOLT CHEVROLET (3000 KING AVE W, BILLINGS, MT 59102) ON SEVERAL OCCASIONS HOWEVER, THE VEHICLE WAS NOT REPAIRED DUE TO THE COST. THE CONTACT STATED THAT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 279,303.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343707August 6, 2020
ENGINE
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE LOW OIL PRESSURE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT AFTER EXITING THE VEHICLE HE NOTICED AN OIL LEAK. THE VEHICLE WAS TOWED TO HIS RESIDENCE. WHILE INSPECTING THE VEHICLE, THE CONTACT BECAME AWARE THAT AN OIL LINE WAS DETACHED AND WAS VISIBLE FROM THE FRONT PASSENGER'S SIDE WHEEL WELL. THE OIL LINE WAS RE-ATTACHED. THE VEHICLE WAS TAKEN TO BOMNIN CHEVROLET MANASSAS LOCATED AT 8000 SUDLEY RD, MANASSAS, VA 20109, (571) 364-7245, AND THE SERVICE MANAGER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS THEN TAKEN TO INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343801August 6, 2020
SERVICE BRAKES, UNKNOWN OR OTHER
THE SUNROOF SUNSHADE WON'T RETRACT PROPERLY AND THE FABRIC HANGS DOWN SO I CAN'T SEE OUT MY REAR WINDOW FROM THE REAR VIEW MIRROR. THIS HAPPENED WHILE DRIVING ON THE HIGHWAY. I HAD TO EXIT AND PARK MY CAR. THE SHADE HAD ISSUES CLOSING HOWEVER I WAS FINALLY ABLE TO GET IT CLOSED. THEN A CODE CAME UP WITH BODY CONTROL MODULE / SUNROOF/SUNSHADE ACTUATOR CALIBRATION NOT LEARNED (SYMPTOM 4B) CODE: B369D. ALSO MY PARKING BRAKE ENGAGES WITHOUT TOUCHING THE BUTTON. IT HAPPENS WHEN I START MY VEHICLE AND THE PARKING LIGHT ON THE DASH IS LIT UP. I HAVE TO DISENGAGE IT. I WILL THEN HEAR MY BRAKES RUBBING ON THE ROTORS WHILE DRIVING AND MAKING MY CAR VIBRATE WHILE DRIVING ALMOST LIKE THE BRAKES ARE CATCHING ON A COUPLE SPOTS ON THE ROTORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343402August 5, 2020
ELECTRICAL SYSTEM
I WAS DRIVING WITH MY INFANT DAUGHTER IN THE CAR WHEN EVERYTHING ELECTRICAL IN MY CAR STARTED GOING HAYWIRE. MY BLINKERS DID NOT WORK, MY RADIO WAS ON THE FRITZ, BREAKING WAS CUTTING IN AND OUT, AND MY STEERING KEPT LOCKING UP. WE WERE GOING THROUGH A VERY BUSY INTERSECTION IN TOWN TOO, AND MY CAR DOING SOMETHING LIKE THIS COULD HAVE GOTTEN US BOTH SERIOUSLY INJURED OR EVEN WORSE. IT DID IT ONCE AGAIN A FEW WEEKS LATER WHILE I WAS IN THE HIGHWAY, BUT LUCKY I KNEW HOW TO REACT ONCE THE PROBLEM STARTED. I COME TO FIND OUT IT'S A 'SAFETY FEATURE' CAUSING THE ISSUE. IT'S SHORTING OUT AND CAUSING THE ENTIRE CAR TO ESSENTIALLY SHUTDOWN. WHILE. I'M. DRIVING. IF THIS ISN'T A SAFETY ISSUE IN NEED OF A RECALL, I DO NOT KNOW WHAT IS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343496August 5, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START-UP ON SEVERAL OCCASIONS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO DYER CHEVROLET FORT PIERCE (4200 S. US HWY 1, FORT PIERCE, FL 34982) AND THE CONTACT WAS INFORMED THAT THE PART WAS NOT YET AVAILABLE AND THAT SHE WOULD RECEIVE A CALL WHEN THE PARTS BECAME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THE PART WAS NOT AVAILABLE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343123August 4, 2020
ELECTRICAL SYSTEM
FAULTY WIRING HARNESS FOR THE STABLE LINK SYSTEM FRONT DRIVER SIDE. WHILE DRIVING THE VEHICLE THE CHECK ENGINE LIGHT WILL COME ON ALONG WITH THE STABLE LINK SYSTEM AND LOSE POWER TO THE ENGINE AND SHUT DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343184August 4, 2020
UNKNOWN OR OTHER
EVAPORATOR CORE NEEDS REPLACING,BROKE WHILE DRIVING BREATHING IN DANGEROUS FUMES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342506July 31, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), STEERING
TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. THE CONTACT STATED THAT THE ELECTRONIC STABILITY, BRAKE ASSIST, AND POWER STEERING ASSIST WARNING LIGHTS ILLUMINATED INTERMITTENTLY. THE CONTACT TOOK THE VEHICLE TO CANNON NISSAN OF OXFORD (479 MS-6, OXFORD, MS 38655, (662) 236-3300) WHO REPAIRED THE WIRING HARNESS. THE CONTACT STATED THAT THE FAILURE PERSISTED. ADDITIONALLY, THE VEHICLE NO LONGER REVVED UP WHEN STARTING. THE CONTACT RETURNED THE VEHICLE TO THE DEALER WHO STATED THAT THE RECEPTORS ALONG WITH OTHER UNKNOWN REPAIRS NEEDED TO BE PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342339July 30, 2020
AIR BAGS
THE PASSENGER SEAT DOES NOT DETECTED THE AIRBAG. THE AIR BAG SIGN ON TOP INDICATES OFF EVEN WHEN THERE'S SOMEONE SEATED ON THE PASSENGER SIDE. IF I GET INTO AN ACCIDENT THE AIR BAG WILL NOT DEPLOY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342089July 29, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2016 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS MOTIVE POWER AND STALLED. THE CONTACT STATED THAT CHECK ENGINE WARNING LIGHT ILLUMINATED AFTER THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TAKEN TO SANDY AND BUBBA'S MILTON CHEVROLET (5925 US-90, MILTON, FL 32583) WHERE THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR DIAGNOSE THE VEHICLE. SEVERAL MONTHS LATER, THE VEHICLE WAS TAKEN TO HEARTLAND CHEVROLET (501 RTE 291, LIBERTY, MO 64068) WHERE THE VEHICLE WAS DIAGNOSED WITH TRANSMISSION FAILURE. THE CONTACT HAD REACHED OUT TO THE MANUFACTURER AND WAS INFORMED THAT A REPRESENTATIVE WOULD CALL HER BACK HOWEVER, THE CONTACT WAS YET TO RECEIVE A CALLBACK. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341873July 28, 2020
AIR BAGS
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE AT STOP, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER'S SIDE OF THE CONTACT'S VEHICLE AND DROVE OFF. THE AIR BAGS DID NOT DEPLOY, EVEN THOUGH THE OTHER VEHICLE WAS DRIVING ABOUT 50 MPH. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES, INCLUDING LOWER BACK, CHEST AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT'S VEHICLE WAS DAMAGED AND WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TOTALED. THE DEALER AND THE MANUFACTURER WERE NOT CALLED. THE FAILURE MILEAGE WAS APPROXIMATELY 88,423.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11341966July 28, 2020
ELECTRICAL SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
THE TRANSMISSION GO OUT AT ANY TIME WHILE YOU'RE DRIVING IT'LL JUST STOPPED IN THE MIDDLE OF TRAFFIC WHICH CAN CAUSE AN ACCIDENT THE COMPANY CHEVROLET NEW THAT THEY PUT BAD TRANSMISSION IN THOSE CARS AND LIGHTS BLINK ON AND OFF. ELECTRICAL ISSUE THE SPEEDOMETER AND THE GAS METER IN MOVES BY ITSELF WHEN THE CAR IS OFF AND WHEN YOU ARE DRIVING THE CAR IT'LL MOVE BY ITSELF DISPLAYING ACCURATE INFORMATION AND THAT'S VERY DANGEROUS I WAS ON THE HIGHWAY IN THE TRANSMISSION JUST WENT OUT IN CARS ALMOST RAN INTO ME I LIKE TO BUY THAT DAY BECAUSE OF THE TRANSMISSION EVERYBODY I KNOW WITH THIS CAR HAS THE SAME ISSUE SOMETHING REALLY NEEDS TO BE DONE ABOUT IT BEFORE SOMEONE DIES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341619July 27, 2020
STEERING
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE LOSS POWER STEERING WITH THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. HESSERT CHEVROLET (6301 E ROOSEVELT BLVD, PHILADELPHIA, PA 19149), WAS CONTACTED AND INFORMED OF THE FAILURE. AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED WHICH WAS STILL PENDING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341630July 27, 2020
ELECTRICAL SYSTEM
SIDE DETECTION SYSTEM HAS FAILED, CAUSING MY DASH BOARD TO STAY OFF OR FLICKER AND AT TIMES MY VEHICLE NOT STARTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341642July 27, 2020
SEAT BELTS
I KNOW THIS SHOULDNT BE A SAFETY ISSUE BUT ON MOST EVERY IMPALA THE AC DOES A CLICKING NOISE AND BLOWS HOT WHEN THE AC IS ON AND BLOWS COLD WHEN THE HEAT IS ON ( WHICH COULD BE A SAFETY ISSUE BECAUSE YOU CANT GET THE WINDOWS TO DEFROST) MOST PEOPLE I KNOW THEIR IMPALA DOES THIS. THIS SHOULD BE A FACTORY RECALL. WHEN THERE ARE SO MANY OUT THERE DOING THIS SAME ISSUE. THE CAR WILL NOT EVEN BE RUNNING AND THE TICKING NOISE WILL START IF YOU SHUT A CAR DOOR BESIDE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341561July 26, 2020
AIR BAGS
I WAS INVOLVED IN AN ACCIDENT IN A RENTAL WHILE DRIVING THROUGH ILLINOIS. A DEER RAN OUT IN FRONT OF MY VEHICLE WHILE GOING 70 MILES PER HOUR, THE SEATBELTS ENGAGED SO HARD THAT IT SNAPPED THE BACK OF MY DRIVER SEAT HOWEVER THE AIR BAGS DID NOT RELEASE. THE AIR BAG SIGNAL FOR THE PASSENGER AND THE DRIVER SIDES CAME ON BUT THE AIR BAGS NEVER DEPLOYED. PICTURES ATTACHED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11341568July 26, 2020
ENGINE
THIS HAS BEEN HAPPENING FOR SEVERAL YEARS, AND HAPPENED AGAIN YESTERDAY..... PULLED OUT ONTO 4 LANE DIVIDED HIGHWAY AND TRACTION CONTROL LIGHT CAME ON, DASH SAID "ENGINE POWER REDUCED", BUT DID NOT SEEM TO BE SIGNIFICANTLY LOW ON POWER. DROVE ABOUT 5 MILES DOWN THE ROAD, THEN CAR SUDDENLY DIED. WAS ABLE TO PULL OVER TO SIDE OF THE ROAD (WITH THREE SMALL CHILDREN IN THE VEHICLE), TRIED TO RESTART THE CAR BUT DISPLAY SAID "STARTING DISABLED, SERVICE THROTTLE". WAITED ABOUT 5 MINUTES AND CAR RESTARTED. WAS ABLE TO DRIVE HOME, NO REDUCED POWER BUT CHECK ENGINE LIGHT REMAINED ON. I HAVE SEEN MANY COMMENTS ONLINE FROM OTHERS WHO OWN SIMILAR GM VEHICLES THAT HAVE HAD SIMILAR ISSUES. WE HAVE ALSO HAD SIMILAR ISSUES WITH OUR 2011 SUBURBAN, ALTHOUGH NO STALLING. THERE SHOULD BE AN IMMEDIATE RECALL FOR ALL 2008 - 2011 GM VEHICLES TO REPAIR THIS ISSUE, MOST LIKELY ACCELERATOR PEDAL POSITION SENSOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341353July 24, 2020
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THE TEMPERATURE GAUGE WAS DEFECTIVE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED ON WHILE DRIVING AT AN UNDISCLOSED SPEED AND MAKING A RIGHT TURN, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DRIVABLE. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 149,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340867July 22, 2020
AIR BAGS
AIRBAG MAINTENANCE LIGHT WENT ON, WHILE DRIVING. DEALER INSPECTED AND INDICATED IT WAS A FAULTY SENSOR ON THE PASSENGER AND DRIVER SIDE THAT DOES RECOGNIZE IF THEIR IS A PERSON OCCUPYING THE SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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