Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10374992January 6, 2011
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
I OWN A 2000 CHEVROLET IMPALA. THE DIMMER SWITCH ON THE STEERING COLUMN HAS FAILED/MISFUNCTIONED SEVERAL TIMES AND IS NOW LOCKED IN A PERMANENT "HI BEAM" POSITION. THE LIGHTS HAVE TOTALLY FAILED IN THE PAST. A WEBSITE NAMED "TOPIX.COM" HAS CITED MANY INSTANCES OF THIS TYPE OF LIGHT FAILURE, RESULTING IN SEVERAL NEAR MISSES AS REGARDS SERIOUS ACCIDENTS. T IS VERY APPARENT (AND EVIDENT FROM THE NUMBER OF COMPLAINTS FILED WITH YOUR OFFICE) THAT THIS IS A VERY SERIOUS SAFETY ISSUE FOR WHICH CHEVROLET IS DENYING THE EXISTENCE AND/OR RESPONSIBILITY OF ANY PROBLEM. THEY ARE SIMPLY IGNORING THIS SERIOUS ISSUE AND TRYING TO CHARGE ANYWHERE FROM $600 TO $800 TO FIX THIS PROBLEM THIS PROBLEM APPARENTLY EXTENDS THROUGH MANY MODEL YEARS, FROM 2000 (OR EARLIER)TO 2007/2008. IT IS ONLY A MATTER OF TIME BEFORE SOMEONE DRIVING AT NIGHT IS KILLED BECAUSE OF THIS DEFECT. PLEASE ADVISE WHAT YOU HAVE DONE REGARDING PRIOR COMPLAINTS, AND WHAT YOU INTEND TO DO TO RESOLVE THIS ISSUE.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375008January 6, 2011
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2008 CHEVROLET IMPALA LTZ (NA). WHILE DRIVING AT ANY SPEED AND ATTEMPTING TO ACCELERATE, THE CONTACT NOTICED A DELAY IN UPSHIFTING OR DOWNSHIFTING BEFORE THE VEHICLE WOULD ACTUALLY ACCELERATE. BOTH THE DEALER AND THE MANUFACTURER STATED THAT THE PROBLEM WAS NORMAL. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 16,000. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375013January 6, 2011
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
WHILE DRIVING A CONSISTENT SPEED, SPEEDOMETER WILL FLUCTUATE FROM STUCK AT ZERO TO 120MPH. HAPPENS CONSTANTLY. FUEL GAUGE FLUCTUATES ALSO AND DOESN'T ALWAYS WORK. IF USING CRUISE CONTROL WHILE SPEED APPEARS CORRECT, THE IMPALA WILL AUTOMATICALLY INCREASE ITS OWN SPEED WHILE THE SPEEDOMETER DOES NOT CHANGE LEAVING AN UNSAFE OPPORTUNITY OPEN FOR VERY TRAGIC ACCIDENTS TO HAPPEN. I CANNOT BELIEVE THAT MY 2010 PONTIAC VIBE HAS HAD 3 RECALLS AND THIS IMPALA HAS NOT HAD ANY FOR THE INSTRUMENT PANEL. DO PEOPLE REALLY HAVE TO DIE OR BE INJURED BEFORE SOMETHING IS DONE TO PROTECT US? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374794January 5, 2011
ELECTRICAL SYSTEM
AT HIGHWAY SPEEDS, SPEEDOMETER BEGAN READING ERRONEOUSLY OVER 100MPH BEFORE OSCILLATING BETWEEN 0 AND 100. IT SETTLED AT 0 FOR SEVERAL HOURS BUT THEN RETURNED TO 100 WITH VEHICLE SPEED APPROXIMATELY 65 MPH BASED ON OTHER TRAFFIC. VEHICLE WAS TURNED OFF AND BACK ON WITH NO CHANGE IN SYMPTOMS. PROBLEMS PERSIST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374828January 5, 2011
STEERING, TIRES
TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA LT. THE CONTACT STATED THAT WHEN SHE INSPECTED HER VEHICLE SHE NOTICED THAT ALL FOUR TIRES WERE WORN EXCESSIVELY ON THE INSIDE TO THE POINT WHERE THE TREAD WAS VISIBLE. THE VEHICLE WAS NOT INSPECTED NOR HAD IT BEEN REPAIRED. THE DEALER INFORMED HER THAT SHE SHOULD CONSIDER AN ALIGNMENT AND FOUR NEW TIRES. THE FAILURE MILEAGE WAS APPROXIMATELY 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374744January 5, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION, FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING:ENGINE
PROBLEM STARTED WITH THE TRANS - WASN'T SHIFTING RIGHT, HARD SHIFT. TOOK IT TO ROTOLO CHEVY IN FONTANA, CA. DX: CATALYTIC CONVERTER, NEARLY $800 TO GET NEW ONE ONLY TO HAVE THE CAR COMPLETELY DIE ON THE SIDE OF THE ROAD WHEN THE TRANNY DISINTEGRATED. REPLACED UNDER WARRANTY. EVER SINCE I HAVE HAD SHIFTING DIFFICULTIES - TOOK IT BACK A WEEK LATER TO BE TOLD IT HAS A "SMART ADAPT" IN TRANS AND NEEDED APPROX 1000 MILES TO SYNC ITSELF, NOW THE CAR SPUTTERS, HAS A MISFIRE CODE IN CYLINDER 2, TRANS CODE. HARD STARTS, RANDOMLY STALLS WHEN MAKING RIGHT TURNS, INTERIOR AND EXTERIOR LIGHTS SURGE WHEN AT AN IDLE, CAR CONSTANTLY FEELS LIKE IT WANTS TO STALL - IT CAN ACTUALLY MAKE YOU NAUSEAS WHEN SITTING AT A STOP LIGHT BECAUSE OF THE SURGING OF THE CAR. THIS MORNING THE CAR JUST STALLED WHEN I WAS AT A STOP SIGN. ALL PLUGS, PLUG WIRES AND COIL PACK FOR CYLINDER 2 HAVE BEEN REPLACED WITH NO CORRECTION TO HOW THE CAR RUNS. SOUNDS AND FEELS WORSE WHEN YOU PUT THE CAR INTO REVERSE, BUT SMOOTHES OUT SOME WHEN IN DRIVE. FILED COMPLAINT WITH BAR REGARDING CAT REPLACEMENT, RECOMMENDED REFUND TO DEALER FOR UNNECESSARY ITEM - DEALER REFUSES TO GIVE MONEY BACK. TOLD ME CAR WOULD NEVER RUN RIGHT AFTER THE TRANNY WAS REPLACED BECAUSE I REFUSED TO HAVE THEM CHANGE THE MOTOR MOUNTS. THE CAR HAS NOT RUN RIGHT SINCE, BUT A SECOND OPINION FOUND THAT THE MOUNTS WERE OK - RECOMMENDED THAT ONE OF THE BACK MOUNTS BE REPLACED AS IT WAS MORE WORN THAN THE OTHERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374104January 4, 2011
ENGINE AND ENGINE COOLING
01 IMPALA 3.8. I WENT TO START THE CAR. THERE WAS AN EXPLOSION AND THE ENGINE CAUGHT FIRE. THE INTAKE PLENUM EXPLODED WHEN I ATTEMPTED TO START THE CAR. THE CAR WAS NOT REPAIRABLE. THE POTENTIAL FOR INJURY IS GREAT IF SOMEONE IS STANDING NEAR THE OPEN ENGINE BAY. THE CAR WAS WELL MAINTAINED AND IN EXCELLENT CONDITION DESPITE THE HIGH MILES. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10374388January 3, 2011
SERVICE BRAKES, HYDRAULIC
MY ABS LIGHT STAYS ON AND HAVING AN ISSUE WITH THE BRAKES, MAKING AWFUL GRINDING NOISE WHILE DRIVING ON A STRAIGHT AWAY. DOES IT RATHER ROADS ARE WET OR DRY. THIS IS VERY DANGEROUS . I HAVE READ MANY MANY OWNERS OF THE 2002 CHEVY IMPALAS ARE HAVING THIS ISSUE. THE PROBLEM NEEDS TO BE ADDRESSED BEFORE SOMEONE GETS SERIOUSLY INJURED OR RESULT IN A FATALITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373902January 3, 2011
SEATS
REGARDING REAR SEAT HEAD RESTS ON 2011 CHEVY. IMPALA LT. THE 3 REAR SEAT HEAD RESTS ARE POSITIONED (STATIONARY) IN SUCH A MANNER THAT WHEN LOOKING IN THE REAR VIEW MIRROR IT OBSTRUCTS THE VIEW BY AT LEAST 90%. THIS MAKES FOR A SAFETY HAZARD WHEN BACKING THE VEHICLE. EVEN IF SIMPLY THE CENTER REAR HEAD REST WAS REMOVED IT WOULD HELP SOLVE THE PROBLEM DRASTICALLY. CHEVROLET SITE FOR 2011 IMPALA HAS NUMEROUS COMPLAINTS OF OWNERS REGARDING THIS PROBLEM. CHEVROLET SHOULD STAND THE COST TO REPAIR/ADJUST THE ABOVE PROBLEM. IT'S A LAW SUIT WAITING TO HAPPEN. WHAT EVER THE DESIGNERS FOR THIS AUTOMOBILE WERE THINKING IS BEYOND ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374470January 3, 2011
VISIBILITY, UNKNOWN OR OTHER
THE DRIVER SIDE SUN VISOR WILL NO LONGER STAY UP AND FALLS DOWN OBSTRUCTING FORWARD VISION. I'VE GONE ON THE INTERNET AND THIS IS A SOMEWHAT COMMON OCCURRENCE ON THE IMPALA. GM HAS NO REPAIR FOR IT OTHER THAN REPLACEMENT. A NEW VISOR COSTS 125.00 PLUS INSTALLATION. I THINK IT SHOULD BE A RECALL BASED ON SAFETY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373659January 1, 2011
ELECTRICAL SYSTEM
SPEEDOMETER AND TEMP GAUGE ARE NOT WORKING IN IMPALA 2004. THE SPEEDOMETER QUITS WORKING AS I DRIVE. IT WILL COME BACK TO WORKING STATE AFTER I HAVE TURNED OFF CAR AND RESTARTED IT. THE TEMP GAUGE JUST DOESN'T WORK AT ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374415January 1, 2011
SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC)
I HAVE CONTACTED GM ABOUT MY IMPALA. MY ABS LIGHTS ON MY DASH KEEP GOING OFF AND MY SERVICE TRACTION SYSTEM KEEPS SHOWING UP IN MY MESSAGE BOX. WHEN I AM PULLING OUT FROM ANYWHERE THAT INVOLVES ME TURNING MY WHEEL IS WHEN ALL OF THE LIGHTS GO OFF. YOU HEAR A NOISE THAT SOUNDS LIKE MY BRAKES GRINDING. ONCE THE LIGHTS GO OFF, MY BRAKES ARE HARD TO SLOW DOWN MY CAR. THERE HAVE BEEN A FEW INCIDENTS WHEN MY KIDS WERE IN THE CAR AND I THOUGHT WE WEREN'T STOPPING. I HAVE RESEARCHED THIS AND EVEN GM TOLD ME IT WAS A KNOWN ISSUE. PEOPLE HAVE SPENT THOUSANDS OF DOLLARS TRYING TO FIX THEIRS AND STILL HAVEN'T FOUND AN ANSWER. I DON'T UNDERSTAND WHY CHEVY WON'T FIX IT OR MAKE IT A RECALL. THIS WILL BE THE LAST GM PRODUCT I BUY SINCE THEY DON'T STAND BEHIND THEIR PRODUCTS. IF YOU LOOK ON THE SAFECAR.GOV WEB PAGE THERE ARE PLENTY OF PEOPLE WHO HAVE FILED ABOUT THE SAME COMPLAINT. IT IS DANGEROUS. I TALKED TO THE MECHANIC AT MY LOCAL CHEVY DEALER AND HE SAID HE HAS HAD MULTIPLE IMPALA'S IN THE SHOP WITH THE SAME PROBLEM AND AFTER REPLACING MANY PARTS, THEY STILL COULDN'T FIND THE ANSWER. DOES SOMEONE NEED TO GET KILLED FOR CHEVY TO WAKE UP?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373653December 31, 2010
ELECTRICAL SYSTEM
2004 CHEVROLET IMPALA SPEEDOMETER HAS JUST STOPPED WORKING. CHECKED ONLINE AND FOUND OUT THERE ARE A LOT OF OWNERS THAT HAVE THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373449December 30, 2010
AIR BAGS
TL*THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE VEHICLE HYDROPLANED WHILE DRIVING 80 MPH AND THIS CAUSED THE VEHICLE TO SPIN AND CRASH INTO AN EMBANKMENT. WHEN THE VEHICLE HIT THE EMBANKMENT, IT ROLLED OVER FOUR TIMES. THE WINDSHIELD SHATTERED AND THE ROLLOVER BAR POPPED AND THE DRIVERS SIDE WINDOW POPPED OUT AS WELL. THE CONTACT WAS INJURED. NONE OF THE AIR BAGS DEPLOYED DURING THE CRASH. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS TOWED AND INSPECTED BY THE MANUFACTURER WHO STATED THAT NONE OF THE SENSORS WERE HIT AND THAT WAS WHY THE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED THAT THE AIR BAGS SHOULD HAVE DEPLOYED, BECAUSE THE VEHICLE WAS CRUSHED. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 60000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10373565December 30, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
VEHICLE SPEEDOMETER IS FLOATING. SOMETIMES I AM DOING ZERO MPH. THEN SOMETIMES I AM DOING 120MPH. THIS IS A SAFETY ISSUE AND SOMETHING NEEDS TO BE DONE ABOUT IT. I NEVER KNOW HOW FAST I AM TRAVELING DOWN THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373294December 29, 2010
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL*THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THE CHECK AIR BAG WARNING LIGHT ILLUMINATED. THE DEALER WAS NOTIFIED WHO INFORMED THE CONTACT THAT THE AIR BAG SENSOR MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED WHO ADVISED THE CONTACT THAT THERE WERE NO RELATED RECALLS. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 68,000. UPDATED 02/10/11 *BF UPDATED 04/27/11*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373348December 29, 2010
SUSPENSION:REAR, TIRES
GM 2007 CHEVROLET IMPALA LT2 - GOODYEAR INTEGRITY TIRES VEHICLE MANUFACTURING DETECT CAUSES TIRE CUPPING, UNEVEN TIRE WEAR AND PREMATURE TIRE WEAR OUT. POSSIBLE TIRE FAILURE WHILE DRIVING IF NOT DETECTED. TIRES RATED FOR 50,000 MILES FAILED AT 28,000. 30 JUNE 2007 - 205 MILES: PURCHASED NEW GM 2007 CHEVROLET IMPALA LT2 - GOODYEAR INTEGRITY TIRES 05 FEB 2008 - 7,094 MILES: DEALER ROTATED TIRES - ALL TIRES TREAD GREATER THAN 8/32. 26 DEC 2008 - 14,449 MILES: DEALER ROTATED TIRES - ALL TIRES TREAD GREATER THAN 8/32. 15 JUN 2009- 18,106 MILES: DEALER ROTATED TIRES - ALL TIRES TREAD GREATER THAN 8/32. 25 MAY 2010 - 23,812 MILES: DEALER ROTATED TIRES - ALL TIRES TREAD GREATER THAN 6/32. 01 DEC 2010 - 28,517 MILES: LUBE SHOP ROTATED TIRES - ALL TIRES BADLY CUPPED ON INSIDE TREAD. TIRES WORN OUT AND UNSAFE, MUST BE REPLACED ASAP.STEEL BELTS WILL START TO SHOW. ALL TIRES TREAD LESS THAN 2/32. 23 DEC 2010 - 28,788 MILES: DEALER - AFTER ESCALATION TO SERVICE MANAGER. REAR STRUT BOLT HOLE REQUIRES ELONGATION TO ALLOW PROPER WHEEL ALIGNMENT. UNDER WARRANTY, ELONGATED REAR STRUT BOLT HOLE, REPLACED WITH 4 NEW TIRES, COMPLETE 4 WHEEL ALIGNMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374158December 29, 2010
ELECTRICAL SYSTEM
MY OIL PRESSURE GAUGE STOPPED WORKING, AND A FEW DAYS LATER THE GAS GAUGE WENT, THEN THE ANTI-FREEZE TEMPERATURE WENT. I CALLED CHEVY, THEY ADMITTED THAT THIS HAPPENS A LOT, BUT THERE IS NO RECALL. COST 500.00
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373190December 28, 2010
SUSPENSION:REAR, TRACTION CONTROL SYSTEM
THE 2007 CHEVROLET IMPALA IS AN EXTREMELY UNSAFE AUTOMOBILE IN WET OR SNOW/ICE CONDITIONS, EVEN SAND OR SALT; THIS CAR IS THE WORST HANDLING AUTOMOBILE POSSIBLY EVER DESIGNED BY GM. THE IMPALA'S REAR END SLIDES LEFT OR RIGHT WITH ONLY A MINIMAL AMOUNT OF DEBRIS,WATER, OR SNOW ON THE ROAD. THIS IS NOT JUST A LITTLE SLIP NOW AND AGAIN, IT IS UNCONTROLLABLE AND AN EXTREME SAFETY HAZARD. EVERY PERSON THAT HAS HAD ANY DEALINGS WITH THIS TYPE OF CAR WILL TELL YOU THE SAME THING. ASK ANY MECHANIC, DEALERSHIP, TIRE SALES REP, AND MOST OF ALL, A 2007 CHEVY IMPALA OWNER AND ALL WILL ATTEST TO THE POOR DESIGN OF THIS CAR. MY WIFE AND I WILL NOT, OR SHOULD SAY CANNOT, DRIVE THIS CAR WHEN THERE IS ANY SIGN OF RAIN OR SNOW IN THE FORECAST. SOMETHING MUST BE DONE ABOUT THIS CAR. NOT ONLY IS THERE A HANDLING PROBLEM, BUT TIRE WEAR IS ALMOST UNBELIEVABLE. THE ALIGNMENT SPECIFICATIONS ARE AT SUCH EXTREMES THAT TIRES ARE RUINED IN 10,000 MILES OR LESS. WHEN LOOKING AT THE CAR FROM THE REAR, THE IMPALA'S WHEELS TILT IN TO THE POINT IT LOOKS AS THOUGH THEY COULD COLLAPSE INWARD UNDER THE CAR. I HAVE HAD THE DEALERSHIP AND TWO DIFFERENT ALIGNMENT SHOPS CHECK THE ALIGNMENT AND ALL SAY THE SAME; THE CAR IS WITHIN SPECS AND TO BE EXTRA CAREFUL AS THAT THE HANDLING OF THESE CARS ARE UNSAFE. WHAT GIVES? DOES IT TAKE A FATALITY TO OCCUR BEFORE GM WILL DO ANYTHING ABOUT THIS DESIGN FLAW? PLEASE LOOK INTO THIS MATTER, LIVES DEPEND ON IT. ANYONE, AND I MEAN ANYONE, WHO DRIVES THIS CAR CANNOT DENY THERE IS SOMETHING SERIOUSLY WRONG THE 2007 CHEVROLET IMPALA. A FINAL NOTE, IT WAS BROUGHT TO MY ATTENTION THAT ALL POLICE CARS OF THIS TYPE WERE RECALLED FOR THIS VERY PROBLEM, IS THAT INDEED THE CASE? IF SO, WHAT ABOUT MY FAMILY'S SAFETY AND EVERY OTHER FAMILY THAT OWNS ONE OF THESE CARS? DO WE NOT DESERVE THE SAME PROTECTION? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373192December 28, 2010
ELECTRICAL SYSTEM
MY 2004 IMPALA IS HAVING PASSLOCK SECURITY PROBLEMS, THE SECURITY LIGHT COMES ON AND WON'T LET ME START THE CAR. LIGHT BLINKS THEN GOES OFF AND CAR STARTS. HAVE HAD CAR TOWED TWICE AND DEALER TELLS ME IT IS A PCM OR BCM PROBLEM DO NOT KNOW HOW TO FIX. ALSO WAS TOLD IT HAPPENS TO ALOT OF IMPALA'S. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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