Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10412411July 15, 2011
STEERING, SUSPENSION
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT ALL FOUR TIRES WERE CONSISTENTLY WEARING FROM THE INSIDE AND WERE CONSTANTLY IN NEED OF REPLACEMENT AND AN ALIGNMENT. THE DEALER WAS CONTACTED WHO OFFERED NO ASSISTANCE FOR THE REPAIRS. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 71,209. UPDATED 08/15/11 *BF UPDATED 08/24/11. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412265July 14, 2011
STEERING
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON TWO OCCASIONS TO BE REALIGNED. THE VEHICLE WAS ALSO TAKEN TO HAVE THE TIRES REPLACED ON ONE OCCASION DUE TO UNEVEN TREAD WEAR. THE VEHICLE WAS IN THE PROCESS OF BEING TAKEN BACK TO HAVE THE TIRES REPLACED FOR A SECOND TIME DUE TO UNEVEN TREAD WEAR. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412288July 14, 2011
SUSPENSION:REAR
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT BOTH REAR TIRES WERE WEARING EXCESSIVELY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE TIRES WERE ROTATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 23,000 AND THE CURRENT MILEAGE WAS 26,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412332July 14, 2011
SUSPENSION
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REAR TIRES WERE REPLACED THREE TIMES WITHIN THE LAST YEAR DUE TO EXCESSIVE TREAD WEAR AND BLOWOUTS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE REAR SUSPENSION WAS REALIGNED AND THE STRUTS WERE REPLACED, BUT THE REPAIRS DID NOT REMEDY THE FAILURE. THE CONTACT WAS ALSO INFORMED THAT THERE WAS AN ARM KIT THAT COULD BE INSTALLED ON THE VEHICLE TO REMEDY THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE SITUATION AND THE CONTACT WAS INFORMED THAT THE ARM KIT WOULD NOT REMEDY THE FAILURE. ADDITIONAL REPAIRS WERE NOT PERFORMED. THE FAILURE MILEAGE WAS 57,059 AND THE CURRENT MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412360July 14, 2011
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
REAR DRIVERS SIDE DOOR DOES NOT OPEN FROM INSIDE OR OUT. SON WAS STUCK IN CAR. NOTHING HAS BEEN DONE ABOUT THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412187July 13, 2011
ENGINE AND ENGINE COOLING:ENGINE
INTAKE GASKET BLOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412035July 12, 2011
SUSPENSION:REAR
WE HAVE A 2008 IMPALA, WE HAD TO HAVE NEW REAR TIRES AT 24,000 MILES AND REALIGNED. MY TIRES WERE SO BAD IT ALMOST DID NOT PASS INSPECTION. THAT IS HOW I FOUND OUT ABOUT THE TIRES BEING BAD. AND NOW I HEAR THAT OTHERS ARE HAVING THE SAME PROBLEM. I HAVE THE BEFORE AND AFTER MEASUREMENTS. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412062July 12, 2011
SUSPENSION:REAR
I HAVE EXPERIENCE RAPID TREAD WEAR ON THE INSIDE OF MY REAR TIRES. LAST SET OF REAR TIRES WERE WORN DOWN TO THE STEEL AFTER APPROX. 18.000 MILES. CURRENT SET OF REAR TIRES HAVE APPROX. 12,000 MILES ON THEM AND ARE SHOWING SIGNIFICANT WEAR ON THE INSIDE. A DAY AGO I WAS DRIVING ON A RAIN COVERED INTERSTATE EARLY IN THE MORNING. THE REAR END OF THE CAR SWUNG OUT TO THE LEFT AND I LOST CONTROL AND SPUN AROUND 2 TIMES ENDING UP IN THE GRASSY MEDIAN. LUCKILY, NO ONE ELSE WAS NEAR ME WHEN THIS HAPPENED AND NO DAMAGE WAS DONE TO THE VEHICLE. CURRENTLY, I AM TRYING TO GET GM TO REPAIR THE PROBLEM WHICH I BELIEVE IS THE SAME PROBLEM THAT THE 2007-2008 POLICE VEHICLES WERE RECALLED FOR. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411751July 11, 2011
SUSPENSION:REAR, TIRES
I OWN A 2008 CHEVY IMPALA SS, I BOUGHT THE CAR IN OCTOBER 2008. SINCE BUYING THE CAR, I HAVE HAD TO BUY 3 SETS OF BACK TIRES DUE TO EXCESSIVE WEARING ON THE TIRES. I HAVE HAD MY TIRES RE-ALIGNED EVERYTIME I HAVE HAD TO PUT NEW TIRES ON THE BACK, YET THEY CONTINUE TO WEAR OUT EXTREMELY FAST. THE FIRST SET OF TIRES I HAD TO PUT ON THE CAR WAS IN MARCH 2009, THEN AGAIN IN MAY 2010 (OF WHICH I NEEDED NEW BACK TIRES PRIOR TO THEN BUT COULD NOT AFFORD TO BUY THEM UNTIL THAT TIME), THEN I HAD TO REPLACE THEM AGAIN DECEMBER 2010. I AM NOW ON MY 3RD SET OF BACK TIRES, AND AM NEEDING TO REPLACE THEM YET AGAIN. I HAVE JUST RECENTLY LEARNED THAT THERE IS A LAW SUIT CURRENTLY FILED AGAINST GM, STATING THAT THERE IS A DEFECT IN THE REAR ALIGNMENT SPENDLE CAUSING EXCESSIVE WEARING ON THE REAR TIRES. PER THE NEWS REPORST ON THE LAW SUIT, IT IS REQUESTED TO BECOME A CLASS ACTION LAW SUIT AS GM ISSUED A LETTER FOR THE POLICE IMPALA'S TO BE REPAIRED AND FOR THE OWNERS TO BE REIMBURSED FOR ANY TIRES BOUGHT, HOWEVER THEY NEGLECTED TO INFORM THE PUBLIC WHO OWN 2007 & 2008 IMPALA'S WITH THE SAME PROBLEMS. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411857July 11, 2011
ELECTRICAL SYSTEM
BCM - BODY CONTROL MODULE - 2003 CHEVROLET IMPALA. STARTED WITH FAILURE OF ELECTRONIC DOOR LOCKS, THEN RADIO WENT OUT, THEN CAR WILL NOT START. NEW BCM ORDERED. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411629July 9, 2011
SUSPENSION:REAR, TIRES
PURCHASED VEHICLE USED JUNE 2010, NOTED AFTER BUYING REAR TIRES WERE 2 DIFFERENT TIRES, & DIFFERENT FROM FRONT TIRES. PURCHASED 2 MATCHING TIRES TO PRESENT FRONT TIRES, GOODYEAR EAGLE P225/55 R17. PUT FRONT TIRES ON REAR, NEW ON FRONT. NOTED SIGNIFICANT INSIDE WEAR BOTH REAR TIRES, MAY 2011. HAVE PUT ON APPROXIMATELY 15,000 MILES IN THIS TIME. I DRIVE APPROXIMATELY 53 MILES EVERY WORKDAY. READ ARTICLE IN PAPER, JULY 6TH 2011 BY DEE-ANN DURBIN ASSOCIATED PRESS, DESCRIBING LAWSUIT OVER THIS ISSUE, DEFECTIVE SPINDLE RODS, REPLACED ON 23,800 POLICE VEHICLES BY GM, NOT ON REST OF 2007-2008 IMPALA'S. BELIEVE RECALL SHOULD BE ENFORCED FOR ALL CITIZEN'S FAIRLY, BY GM, OBVIOUSLY THEIR IS A PROBLEM, OR GM WOULD NOT HAVE REPLACED PART FOR POLICE CRUISER'S. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411582July 9, 2011
SUSPENSION:REAR
THIS COMPLAINT IS ABOUT MY 2007 CHEVY IMPALA. ON 3/31/10 I WAS ON THE HIGHWAY COMING BACK FROM FLORIDA WHEN MY REAR TIRE STARTED LOOSING AIR. I IMMEDIATELY GOT OFF THE HIGHWAY AND FOUND A TIRE REPAIR SHOP IN BARNESVILLE GA. THEY LOOKED AT MY BACK TIRES AND BOTH WERE WORN ON THE INSIDE AS THOUGH MY REAR END WAS OUT OF ALIGNMENT. I HAD TO GET 2 NEW TIRES FOR THE BACK. THE ORIGINAL TIRES HAD 37,000 MILES ON THEM. COST OF THE NEW TIRES WERE $296.23. THEN WHEN I GOT BACK HOME I TOOK IT TO THE CHEVY DEALER WHERE THEY SAID I NEEDED A 4 WHEEL ALIGNMENT AT A COST OF $89.95. I RECENTLY READ IN THE PAPER THAT THIS PROBLEM MAY HAVE BEEN CAUSED BY A DEFECTIVE SPINDLE ROD THAT THE DEALER SHOULD HAVE KNOWN ABOUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410983July 8, 2011
SUSPENSION:REAR
I HAVE A 2008 CHEVROLET IMPALA. I PURCHASED 4 NEW TIRES FOR THE VEHICLE. WITHIN A FEW MONTHS, I NOTICED THAT BOTH REAR TIRES HAD A STRIP APPROXIMATELY 2 TO 3 INCHES WIDE WORN COMPLETELY BALD. THE STRIP WAS ON THE INSIDE OF THE TIRE, MOVING TOWARDS THE CENTER OF THE TIRE. THE WEAR STRIP WAS SO BAD THAT THE TIRES WERE USELESS AND NEEDED TO BE REPLACED. THIS DEFECT WAS NOT A TIRE ISSUE, NOR A DRIVER ISSUE. THE VEHICLE IS DRIVEN BY ADULTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411501July 8, 2011
SUSPENSION:REAR
I HAVE A 2008 IMPALA, WITH 38,000 MILES. I HAVE HAD TO REPLACE MY REAR TIRES LAST YEAR DUE TO EXCESSIVE INSIDE WEAR. I JUST NOTICED FEW DAYS AGO THAT THIS SAME EXCESSIVE WEAR HAS HAPPENED AGAIN AND IT LOOKS WORSE THAN THE FIRST TIME. THIS ISSUE IS FORCING ME TO SPEND ANOTHER $200 ON TIRES AND WORRY ABOUT MY SAFETY. I READ AN ARTICLE THAT THE 2008 IMPALAS HAVE DEFECTIVE SPINDLE RODS, WHICH CONNECT THE SUSPENSION TO THE REAR WHEELS. THE DEFECT CAUSES THE WHEELS TO MISALIGN, WHICH MAKES THE TIRES WEAR OUT FASTER. THE TIRES COULD ALSO WEAR OUT UNEVENLY, INCREASING THE RISK OF A BLOWOUT. GM HAS CORRECTED THIS ISSUE ON THE IMPALAS DRIVEN BY THE POLICE DEPT BUT HAS NOT DONE ANYTHING TO THE CONSUMER. THIS ISSUE NEEDS TO BE ADDRESSED AND A RECALL ISSUED BY GM ASAP, FOR THE SAFETY OF ALL INVOLVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411514July 8, 2011
STRUCTURE, TIRES, SUSPENSION
MY 2007 IMPALA TIRES WORE OUT PREMATURELY. I NOTICED THE TIRES STARTING TO WEAR OUT ON THE INSIDE AT ABOUT 6,000 MILES AND HAD THE TIRES ALIGNED AND ROTATED. THE TIRES CONTINUED TO WEAR OUT ON THE INSIDE. I BROUGHT THIS TO THE ATTENTION OF LUCK CHEVROLET AT ABOUT 32,000 MILES AND THEY SAID GM WOULD NOT COVER THIS REPAIR UNDER THE WARRANTY. HOWEVER THEY DID SAY THERE WAS A PROBLEM AND A KIT COULD BE INSTALLED TO CORRECT. I REPLACED THE TIRES AND HAD GOODYEAR INSTALL THE CAMBER KIT TO CORRECT THE PROBLEM. I SPENT $800 FOR NEW TIRES WHEEL ALIGNMENT AND THE CAMBER KIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411544July 8, 2011
SUSPENSION
COULD NOT KEEP ALIGNMENT CORRECT. THREE SETS OF TIRES WERE RUINED BY 60,000 M. CONSEQUENCES WERE NOISE OF TIRES, THEN ALIGNMENT COSTS, AND REPLACEMENT OF EXPENSIVE TIRES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411557July 8, 2011
SUSPENSION:REAR
REAR TIRE TREAD ON 2008 IMPALA SS HAVE WORN & BEEN REPLACED TWICE, ONLY 33400 MILES ON CAR. SPINDLE RODS ARE DEFECTIVE AND ITS UNSAFE TO DRIVE BECAUSE TIRES COULD BLOW OUT AND PEOPLE COULD BE INJURED BADLY. MANUFACTURER DID A RECALL FOR ALL POLICE IMPALA BUT DID NOTHING FOR THE CONSUMER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410813July 7, 2011
SUSPENSION:REAR
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 5-25 MPH, A LOUD THUMPING NOISE EMITTED FROM THE REAR END OF THE VEHICLE. THE FAILURE OCCURRED WHEN DRIVING AT LOW SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FOUR TIRES WERE ROTATED AND THE FAILURE CONTINUED. THE TECHNICIAN ADVISED BOTH REAR TIRES WOULD NEED TO BE REPLACED. THE CONTACT STATED THE INNER TREAD ON BOTH REAR TIRES EXHIBITED AN UNEVEN PREMATURE WEAR DUE TO DEFECTIVE SPINDLE RODS. THE MANUFACTURER WAS NOT MADE AWARE OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410913July 7, 2011
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
TL* THE CONTACT RENTED A 2011 CHEVROLET IMPALA LT. THE CONTACT STATED THE REAR SEATS HEAD REST WERE VERY WIDE AND OBSTRUCTED THE REAR AND SIDE VIEW. THE FAILURE AND THE CURRENT MILES WERE 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410942July 7, 2011
SUSPENSION:REAR
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT HE HAD TO REPAIR THE FRONT END ALIGNMENT EXCESSIVELY DUE TO THE REAR SPINDLE. THE FAILURE CAUSED THE REAR END OF THE VEHICLE TO MOVE. THE CONTACT REPLACED ALL FOUR TIRES AT 17,000 IN SEPTEMBER 2009. THE DEALER ADVISED THE CONTACT THAT THE TIRES HAD WORN, AND THAT THE FRONT END ALIGNMENT COULD WEAR EASILY AS WELL. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE CURRENT MILEAGE WAS 40,000. THE APPROXIMATE FAILURE MILAGE WAS 10,000. UPDATED 08/22/11*LJ UPDATED 3/06/2012 *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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