Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10651815November 1, 2014
AIR BAGS
TL-THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.NE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651818November 1, 2014
ELECTRICAL SYSTEM
TL-THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START ON THE FIRST ATTEMPT AND WOULD HAVE TRY SEVERAL TIMES BEFORE THE VEHICLE WOULD START. IN ADDITION, THE IGNITION SWITCH AND KEY AND WOULD BECOME EXTREMELY HOT. THE VEHICLE HAD NOT BEEN REPAIRED OR DIAGNOSED. THE VEHICLE WAS INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE WAS UNAVAILABLE. NE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651852November 1, 2014
ELECTRICAL SYSTEM
I HAVE A PROBLEM WITH REMOVING KEY FROM IGNITION WHEN THE CAR IS IN PARK. I HAVE RESEARCH THE DATA AND THERE ARE SEVERAL YOU TUBE VIDEOS ON THIS SAME PROBLEM...IT IS A FAULTY WIRE (PURPLE) THAT SHIFTS WITH THE GEAR AND CAUSE THE WIRE TO BE WORN AND MAKE THE KEYS UNABLE TO BE REMOVED FROM THE IGNITION. THIS PROBLEMS HAPPENS WITH THE 2006, 2007 AND 2008 IMPALA. THIS CAUSE THE BATTERY TO DIE AND IS A SIX HUNDRED DOLLAR JOB SHOULD IT BE TAKEN TO A DEALER FOR REPAIR. IT SHOULD HAVE BEEN A RECALL. ALSO, I HAVE TAKEN THE CAR TO A LOCAL DEALER FOR THE RECENT RECALL, THINKING THAT MAY HAVE RESOLVED THE PROBLEM...EPIC FAIL. THANKS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651657October 31, 2014
SERVICE BRAKES
ENTERED MY PARKED CAR ON A SLOPING DRIVEWAY AND STARTED THE ENGINE TO PULL AWAY. I HIT THE BRAKE PEDAL TO PUT THE CAR IN GEAR AND THE BRAKE PEDAL GAVE UNDER THE PRESSURE OF MY FOOT AND WENT TO THE FLOORBOARD. NO BRAKES, CAR ROLLED INTO STREET AND I WAS ABLE TO DRIVE HOME WITH VERY LITTLE STOPPING ABILITY. THANK GOODNESS I ONLY HAD TO GO A SHORT DISTANCE TO MY HOUSE WITH NO STOPPING REQUIRED IN THE 6 MILE TRIP. AS IT TURNS OUT THE REAR BRAKE LINE HAD RUSTED AWAY AND BLEW OUT UNDER NORMAL USE AND DUMPED THE FLUID. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651664October 31, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SERVICE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE PROBLEM OCCURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN. UPDATED 12/17/14*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651687October 31, 2014
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
CAR STATES REDUCED ENGINE POWER STALLING TO ABOUT 10MPH VERY DANGEROUS. MANY COMPLAINTS ABOUT THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651690October 31, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL AND ADDED THE CONTACT TO A WAITING LIST. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651707October 31, 2014
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN, THE VEHICLE STALLED WITHOUT WARNING CAUSING ANOTHER VEHICLE TO CRASH INTO THE DRIVER'S SIDE OF THE CONTACT'S VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THE REAR DRIVER'S SEAT PASSENGER SUSTAINED A HEAD INJURY AND BLEEDING FROM THE MOUTH WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10651722October 31, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE REDUCE POWER AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A CERTIFIED MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE ACCELERATOR POSITION SENSOR FAILED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651739October 31, 2014
EXTERIOR LIGHTING
I WOULD LIKE TO REPORT AN ONGOING ISSUE WITH 2014 CHEVROLET IMPALA LS WITH STANDARD HALOGEN HEADLIGHTS. THE HEADLIGHT BEAM, BOTH ON HIGH AND LOW BEAMS, IS VERY NARROWLY FOCUSED SO THAT THE AREA IMMEDIATELY TO THE FRONT AND SIDE OF THE CAR -- AND OBJECTS LOCATED THERE -- CANNOT BE EASILY SEEN. THE LIGHTS WORK REASONABLY WELL ON A STRAIGHT ROAD, BUT WHEN EXECUTING A TURN THE PATH OF THE CAR IS IN NEAR DARKNESS AS THE LIGHTS POINT A NARROW BEAM TO THE OUTSIDE OF THE TURNING RADIUS. THIS MAKES DRIVING AT NIGHT ON ANYTHING OTHER THAN STRAIGHT HIGHWAYS AN UNNERVING EXPERIENCE AND I BELIEVE REPRESENTS A SERIOUS SAFETY RISK BOTH TO THE VEHICLE OCCUPANTS, AND TO PEDESTRIANS WHO MIGHT BE OUTSIDE THE HEADLIGHTS' NARROW FOCAL RANGE. NOTE THAT THE HEADLIGHT DESIGN IS UNUSUAL FOR A HALOGEN UNIT IN THAT IT USES A SHUTTER TO SWITCH BETWEEN HIGH AND LOW BEAM, A FEATURE MORE COMMONLY FOUND WITH HID LIGHTS. BY COMPARISON, OUR 2003 CHEVROLET MALIBU, WITH SEPARATE REFLECTOR BASED HALOGEN LOW AND HIGH BEAMS, DOES A MUCH BETTER (I BELIEVE MUCH SAFER) JOB OF ILLUMINATING A BROAD AREA IN FRONT OF AND TO SIDES IMMEDIATELY IN FRONT OF THE VEHICLE. I THINK THAT GM MUST ADDRESS THIS SERIOUS SAFETY ISSUE ON AN OTHERWISE FINE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651362October 30, 2014
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE CRASHED INTO A POTHOLE AND THE KEY RELEASED FROM THE IGNITION WHILE THE VEHICLE WAS STILL POWERED ON. IN ADDITION, THE VEHICLE STALLED AND THE CONTACT WAS ABLE TO GET THE VEHICLE RESTARTED. THE DEALER DIAGNOSED THE FAILURE. HOWEVER, THE REPAIRS PERFORMED WERE UNKNOWN. THE VEHICLE WAS REPAIRED. THE CONTACT SUSTAINED A HEAD INJURY FROM HITTING HIS HEAD AGAINST THE DOOR WHICH DID NOT REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10651365October 30, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651414October 30, 2014
ELECTRICAL SYSTEM
THERE IS A LOUD CLICKING IN THE AREA OF THE AC/HEATING UNIT. IT IS AFFECTED BY LOCKING/UNLOCKING DOORS, OPENING/CLOSING DOORS, TURNING AC/HEAT OFF & ON. THE CLICKING USUALLY LASTS FOR AT LEAST A MINUTE AND CAN START/STOP WHILE DRIVING. THE TECHNICIANS AT JIFFY LUBE SAID THEY KNOW OF SEVERAL GM VEHICLES THAT HAS THIS SAME PROBLEM. SEEMS TO ME THERE SHOULD BE A RECALL ON THEM. WHAT IS THE PROBLEM AND THE FIX? THANKS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651444October 30, 2014
SERVICE BRAKES, STEERING
TL* THE CONTACT OWNS 2014 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER 14V541000 (BRAKES). HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER WAS CONTACTED AND ADVISED THE CONTACT THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL FEBRUARY. IN ADDITION, THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE POWER STEERING FAILED AND WHEN ENGAGING THE BRAKE THE VEHICLE HESITATED AND LUNGED FORWARD. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 527.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651514October 30, 2014
SERVICE BRAKES
APPLIED BRAKES WHILE APPROACHING A STOP SIGN, THE BRAKE PEDAL SUNK ALL THE WAY TO FLOOR HOLDING NO PRESSURE WHICH CAUSE ME TO ROLL THROUGH A STOP SIGN AND INTO ONCOMING TRAFFIC. SHOP BRAKE LINES WHERE CORRODED INSIDE OUT AND ALL NEEDED TO BE REPLACED. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10651537October 30, 2014
SERVICE BRAKES, ELECTRICAL SYSTEM
SERVICE TRACTION SYSTEM LIGHT HAS GONE ON A NUMBER TIMES AND THEN WENT OFF AGAIN. NOW, WHEN IT GOES ON THE ABS LIGHT AND THE TRACTION OFF LIGHTS ALSO GO ON. THEY USUALLY GO OFF WHILE DRIVING. THESE WARNING LIGHTS DO NOT ALWAYS GO ON. IF THEY ARE GOING TO GO ON, IT WILL GENERALLY BE ON START UP. TODAY ALL THREE LIGHTS WENT ON AT START UP, BUT THE SERVICE LIGHT WENT OUT AND THE ABS AND TRACTION LIGHTS REMAINED ON. TURNED VEHICLE OFF, THEN BACK ON AND THE TWO LIGHTS REMAINED ON. I'VE BEEN TOLD IT'S A COMMON PROBLEM WITH IMPALAS, YOU CAN SPEND A LOT OF TIME AND MONEY TRYING TO FIGURE OUT THE DEFECT WITHOUT SUCCESS. I'M WORRIED THAT OUR SAFETY MIGHT BE IN JEOPARDY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649135October 29, 2014
ELECTRICAL SYSTEM
2005 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO A RECALL AND SEEKS REIMBURSEMENT. *TGW THE IGNITION LOCK CYLINDER WAS REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650959October 29, 2014
ENGINE, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
TRACTION CONTROL LIGHT AND ENGINE REDUCE SPEED LIGHT CAME ON AND CAR STARTED STUTTER AND SLOW DOWN ON THE HIGHWAY. REPLACE THROTTLE BODY TWICE AND REPLACE GAS PEDAL SENSOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651029October 29, 2014
AIR BAGS
FOR THE PAST FOUR WEEKS, I HAVE NOTICED THE PASSENGER'S AIRBAG LIGHT IS ON, ALTHOUGH THERE WAS NOT ANY INCIDENTS OR DEFECTS TO THE VEHICLE. THIS REALLY CONCERNS ME, DUE TO IT MAY BE INEFFECTIVE IF THERE WAS A CRASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651128October 29, 2014
EXTERIOR LIGHTING
EXTERIOR LIGHTS 133,000 MILES LIGHTS WENT OUT ON MY 2000 IMPALA IN MAY 2014. THIS IS WHAT HAPPENED. I HAD FRACTURED MY LEFT RIB AT HOME AND WAS DRIVING TO THE EMERGENCY ROOM AT MERCY HOSPITAL WHEN I HIT MY BRIGHT LIGHTS, BECAUSE THE ROAD WAS DARK, AND ALL OF MY LIGHTS WHEN OUT. I PULLED OVER AND KEPT CLICKING THE LIGHTS LEVER AND IT WOULD GO FROM NO LIGHTS TO BRIGHT LIGHTS WITH EACH CLICK. I GOT THE LOW BEAM TO FINALLY COME BACK ON AFTER SEVERAL BACK AND FORTH CLICKS. THE POLICE STOPPED ME THAT NIGHT BECAUSE I HAD TO USE MY RIGHT HAND TO CLICK THE LIGHTS, WHICH IS ON THE LEFT SIDE OF THE CAR, WHICH CAUSED ME TO WEAVE A LITTLE. HE ALSO OBSERVED ME PULL OFF THE ROAD FOR A MINUTE, TO GET LIGHTS BACK ON. HE SAID HE THOUGHT I HAD BEEN DRINKING BUT SAW THAT I WAS HURT, 65 YEARS OLD, AND I EXPLAINED HOW MY LIGHTS HAD JUST GONE OUT ON ME WHILE I WAS DRIVING TO THE EMERGENCY ROOM AND I HAD TO KEEP CLICKING THE HIGH BEAM, LOW BEAM, BACK AND FORTH TO MAKE LOW BEAM COME BACK. HE SAW THAT I WAS HURT AND COULDN'T USE LEFT ARM AND HE SAW HOW I HAD TO LEAN OVER WITH RIGHT HAND TO KEEP CLICKING SWITCH TO GET MY LOW BEAMS TO COME BACK ON, KEEPING IN MIND, I?M IN SEVERE PAIN. I WAS ABLE TO GET LOW BEAM BACK ON WHILE THE OFFICER WAS STANDING THERE AND HE SAW THE PROBLEM AND UNDERSTOOD AND TOLD ME TO BE CAREFUL. NO TICKET. I DON?T USE MY HIGH BEAMS ANYMORE. ALSO, I HAVE NO LIGHTS IN THE CLUSTER, I CAN'T TELL MY SPEED, I USE MY PHONE TO SEE HOW FAST I'M GOING AND THEN SET THE AUTO DRIVE. I CAN'T SEE THE GAS GAUGE, BUT THE LOW FUEL LIGHT WORKS, IT WILL COME ON AND NO INDOOR LIGHTS ON TOP OF DOORS. HOWEVER THE RED SECURITY LIGHT ON THE DASHBOARD WORKS. WHEN I OPEN CAR DOOR IT'S COMPLETELY DARK, I HAVE TO USE A FLASHLIGHT OR MY PHONE TO SEE OR LOOK FOR THINGS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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