Chevrolet HHR Complaints

3,575 consumer complaints on file.

#10209574November 20, 2007
STRUCTURE:BODY:DOOR
TL*THE CONTACT OWNS A 2007 CHEVROLET HHR. THE DOOR AJAR ALARM ONLY CHIMES WHEN THE DOORS ARE COMPLETELY OPENED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY COULD NOT CORRECT THE FAILURE. THE DEALER SPOKE WITH THE MANUFACTURER AND THEY STATED THAT THE ALARM WAS DESIGNED TO OPERATE IN THAT MANNER AND WOULD BE UNABLE TO ASSIST. THE CONTACT ALSO SPOKE WITH THE MANUFACTURER AND WAS ISSUED CASE NUMBER 71-576283710. THE CURRENT MILEAGE WAS 6,960 AND FAILURE MILEAGE WAS 4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209268November 18, 2007
AIR BAGS:FRONTAL
AIRBAG PASSENGER SIDE INDICATOR LIGHT MALFUNCTIONING CONSTANTLY ( OFF-ON) WHILE OCCUPIED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206483October 22, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I'VE HAD CHRONIC PROBLEMS WITH THE FRONT BRAKES, ROTORS, ALIGNMENT AND TIRES ON THE FRONT END OF MY 06 CHEVY HHR. THE VEHICLE BEGAN SHAKING VIOLENTLY WHEN THE BRAKES ARE APPLIED. I TOOK THE VEHICLE BACK TO THE DEALERSHIP AT 2000 MILES AND 12000 MILES AND EACH TIME THEY HAD TO TURN THE ROTORS AND IT SEEMED TO TEMPORARILY RESOLVE THE PROBLEM. NOW I'M AT 29000 MILES, THE PROBLEM HAS STARTED AGAIN. THE DEALERSHIP SAYS THE ROTORS AND FRONT BRAKE PADS HAVE TO BE REPLACED. I'VE OWNED MANY NEW VEHICLES IN MY LIFE SINCE MY FATHER IS RETIRED FROM GENERAL MOTORS, AND I'VE NEVER EVER HAD TO REPLACE THE BRAKES OR HAVE THE ROTORS TURNED FOR THAT MATTER. THE DEALERSHIP HAS TRIED TELLING ME THAT THE PROBLEM IS A RESULT OF MY DRIVING HABITS AND FAILURE TO SERVICE THE CALIPERS. I'VE HAD THE CAR IN THE DEALERSHIP REPEATEDLY FOR THIS AND OTHER CHRONIC PROBLEMS AND THEY'VE NEVER MENTION THAT THE CALIPERS NEED ANY SERVICING. ADDITIONALLY, I'M 40 YEARS OLD AND THE CAR IS DRIVEN ABOUT 3/4 OF A MILE BACK AND FORTH TO WORK AND NOT MUCH MORE. TO MAKE MATTERS WORSE, SINCE MY LAST TIRE ROTATION THE LEFT FRONT TIRE HAS BECOME ALMOST COMPLETELY BALD. THIS IS BIZARRE BECAUSE I'VE BEEN VIGILANT ABOUT ROTATING MY TIRES EVERY 6000 MILES AS RECOMMENDED. THE DEALERSHIP HAS AGREED TO REPLACE THE ROTORS AT THEIR COST, BUT THIS PROBLEM NEEDS TO BE COVERED AND REPAIRED 100% AT GMS EXPENSE. IT'S A RESULT OF POOR DESIGN. THEY NEED TO ADMIT THAT THERE IS A HUGE PROBLEM AND PAY FOR THE NECESSARY REPAIRS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204637October 2, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
STEERING WHEEL SHAKES LEFT & RIGHT WHEN STOPPING SPEED 40 MILES PER HOUR AND UP. THE 1ST TIME THE HHR WAS IN FOR THIS PROBLEM WAS 3 MONTHS AGO 15,550 MILES. DEALER SAID THEY COULD NOT FIND ANY THING THAT IT COULD BE THE ROAD AS I WAS DRIVING ON. TOOK IT IN AGAIN AT 17,500 THIS TIME IT WAS THE ROTORS WHERE WARPED. DEALER MACHINED THE ROTORS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204677October 2, 2007
TIRES:TREAD/BELT
TL*THE CONTACT OWNS A 2006 CHEVROLET HHR. THE VEHICLE HAS FIRESTONE FIREHAWK GTX, SIZE 215/50R17 TIRES. THE PASSENGER SIDE REAR TUBELESS TIRE HAS TREAD SEPARATION AND LOOKS AS IF IT WERE SLICED DOWN THE CENTER. THE SEPARATION BEGAN IN ONE PLACE ON THE TIRE, BUT IS CURRENTLY IN FOUR DIFFERENT PLACES. THE CONTACT HAS NOT YET CALLED THE TIRE MANUFACTURER OR THE PLACE WHERE HE PURCHASED THE TIRES. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 38,000 AND FAILURE MILEAGE WAS 32,000. *UPDATED 12/12/07 *BF UPDATED 12/12/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204589October 1, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
TL*THE CONTACT'S SPOUSE OWNS A 2006 CHEVROLET HHR. THE CONTACT STATED THAT THE GEAR SHIFT WOULD OCCASIONALLY STICK OR SHIFT INTO ANY GEAR WHILE DRIVING AT ANY SPEED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE NEW PART HAS BEEN ORDERED. THE CURRENT MILEAGE WAS 11,400 AND FAILURE MILEAGE WAS 11,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203373September 18, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE OUTSIDE TEMPERATURE GAUGE CONSISTENTLY "STICKY" OR READS INACCURATE OUTSIDE TEMPERATURE. ONLY AFTER DRIVING AN AVERAGE OF 45MPH FOR AT LEAST 3 OR 4 MINUTES WILL THE GAUGE UPDATE. TYPICAL CITY DRIVING NEVER ALLOWS FOR THE 45MPH AVERAGE AND THUS GAUGE CONTINUALLY STICKS AT THE MORNING COLDER TEMPERATURE. ONLY AFTER 2 HOURS WILL THE GAUGE UPDATE PROPERLY SO IF RUNNING ERRANDS LESS THAN 2 HOURS AND NOT DRIVING FREEWAY THE GAUGE NEVER UPDATES AND STICKS AT THE LOW MORNING TEMPERATURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200464August 22, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
STEERING WHEEL AND FRONT END SHAKING VIOLENTLY WHEN BRAKING. BROUGHT INTO DEALERSHIP @ APPROX 27,000MI AND TOLD ROTORS NEEDED TO BE RESURFACED BECAUSE THEY WERE WARPED. MANAGER SAID THEY WERE WARPED DUE TO "DRIVING HABITS", BRAKES GETTING WET-THEN USED, AND/OR HARD STOPS. THIS HAS NEVER BEEN THE CASE WITH ANY OTHER VEHICLE I'VE DRIVEN FOR A COMPARABLE AMOUNT OF TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200510August 22, 2007
VEHICLE SPEED CONTROL:CRUISE CONTROL
CRUISE CONTROL ON AT 70 MPH WENT UP A MEDIUM HILL THE SPEED WENT DOWN TO 65 MPH, TRANSMISSION DOWMSHIFTS ,CRUISE CONTROL ACCELERATES FLAT OUT TO 75 MPH BEFORE IT RELEASES. UNSETTLING WHEN BEHIND ANOTHER VEHICLE. DEALERSHIP SAYS ALL HOURS ACT THE SAME WAY AND IS PERFORMING AS DESIGNED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200259August 21, 2007
ELECTRICAL SYSTEM:WIRING
TL*THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT STATED THAT THE FRONT DRIVER SIDE AIR BAG DEPLOYED WITHOUT WARNING WHILE HIS SPOUSE WAS DRIVING. SHE SUSTAINED MINOR INJURIES. THE DEALER STATED THAT THE WIRING SHORT CIRCUITED IN THE STEERING HARNESS AND CAUSED THE FAILURE. THE VIN, ENGINE SIZE, AND SPEED WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 27,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10199754August 16, 2007
ELECTRICAL SYSTEM
CAR STILL HAS PAPER TAGS, HAD 3K MILES AND IT JUST STOPPED WORKING THE TRACTION CONTROL LIGHT CAME ON, ENGINE WOULD NOT IDLE AND RAN ROUGH. WE TOOK IT TO THE DEALER WHO SAID A CRANK SENSOR WENT OUT, IT TOOK FOUR DAYS TO GET THE PART IN AND THEY HAVE REPLACED IT. WE WILL SEE HO IT GOES! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199755August 16, 2007
EQUIPMENT:APPLIANCE:AIR CONDITIONER
GOT THE CAR BACK FROM A REPAIR TO THE COMPUTER SYSTEM, AND DROVE IT ABOUT TWO DAYS AND THE AC WENT OUT AND STARTED BLOWING HOT AIR, ON A 108 DEGREE TEXAS DAY! THE NEXT MORNING STARTED THE CAR TO GO TO THE DEALER AND THE AIR WAS COLD, BUT ABOUT A HALF HOUR INTO THE TRIP THE AIR WENT OUT AGAIN. SO WE TOOK CAR TO DEALER WHO SAID THEY WOULD CHECK IT OUT MAYBE THEY KNOCKED SOMETHING OFF WHEN THEY FIXED THE SENSORS. THE AIR WAS NOT WORKING WHEN WE DROPPED IT OFF, TECH SAID HE DROVE THE CAR TO LUNCH, LET IT IDLE AND PUT 30 MILES ON THE CAR AND THE AIR WORKED FINE, COME GET IT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198664August 6, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
DRIVING HOME FROM OUT OF STATE, APPLIED BRAKES AND STEERING WHEEL SHUDDERED VIOLENTLY, WITH REDUCED BRAKING ABILITY. TOOK TO DEALER, DIAGNOSED WARPED ROTORS. THE SAME PROBLEM HAD OCCURRED THREE MONTHS EARLIER, AT 20,000 MILES. VEHICLE NOW HAS 24,000 MILES. ROTORS WERE RESURFACED BOTH TIMES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198456August 3, 2007
ENGINE AND ENGINE COOLING:ENGINE
CAR HAS DIED SEVERAL DIFFERENT TIMES AND HAS BEEN IN THE SERVICE DEPARTMENT 5 DIFFERENT TIMES, AND SERVICE TECH'S CAN'T DIAGNOSE A PROBLEM, NOR CAN THEY DUPLICATE THE PROBLEM, SO I'M STUCK TO DRIVE A CAR THAT IS NOT SAFE, DYING IN THE MIDDLE OF TRAFFIC, EVEN ON INTERSTATE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198185August 1, 2007
ELECTRICAL SYSTEM:STARTER ASSEMBLY
TL*THE CONTACT OWNS A 2006 CHEVROLET HHR. THE VEHICLE SHUT OFF AFTER IT WAS DRIVEN TWO MILES. THE VEHICLE WOULD NOT RESTART. WHEN THE KEY WAS TURNED IN THE IGNITION, THE VEHICLE ATTEMPTED TO RESTART. THERE WERE NO WARNING INDICATOR LIGHTS. THE VEHICLE WAS TOWED TO THE DEALER AND THEY REPLACED THE STARTER. HOWEVER, THE FAILURE CONTINUES. THE DEALER WAS UNABLE TO DETERMINE HOW TO REPAIR THE FAILURE. THE FAILURE SPEED WAS UNKNOWN. THE CURRENT MILEAGE WAS 18,860 AND FAILURE MILEAGE WAS 9,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196891July 19, 2007
STRUCTURE:BODY:ROOF AND PILLARS
WE WERE DRIVING WEST ON I-40 IN AZ. A 2 TON TRUCK WITH A LONG FLAT TRAILER BLEW IT'S FRONT DRIVERS TIRE. THE TIRE CAME INTO OUR LANE MY HUSBAND SWERVED TO MISS IT THEN THE TRUCK CAME INTO OUR LANE FORCING US OFF THE ROAD MY HUSBAND COULDN'T GAIN CONTROL OF THE CHEVY HHR AGAIN. IT SENT US INTO A ROLLOVER WE ROLLED 2-3 TIMES. THE DRIVER'S SIDE OF THE CAR ALL COLLAPSED AROUND MY HUSBAND THE ROOF FORCED HIS NECK DOWN. THE ROOF ENDED UP DOWN TO THE STEERING WHEEL. MY HUSBAND SUFFERED A CRACK IN HIS 3RD C-SPINE & A BROKEN THUMB & LACERATED FINGERS WHEN THE CAR ENDED UP LANDING ON HIS HAND WHICH HAD GONE JUST ABOVE HIS HEAD. I HAD TO UNBUCKLE MY HUSBAND TO GET HIM INTO A POSITION SO HE COULD BREATH. 2-FAILURE OF THE ROOF TO PROTECT THE DRIVER THE ROOF ENCROACHED INTO THE DRIVERS SPACE CAUSING MAJOR BODILY HARM. 3-CAR WAS SCRAPPED. NO NEED AT THIS POINT TO REPLACE OR REPAIR. *JB
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10196351July 14, 2007
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL:CRUISE CONTROL
THE OUTSIDE TEMP INDICATOR STOPPED WORKING. THE DEALER REPLACED A "BODY CONTROL MODULE" THIS CAUSED THE CRUISE CONTROL TO STOP WORKING. 1 "ELECTRONIC CONTROL MODULE" WAS INSTALLED. PROBLEM STILL EXISTED. A SECOND ECM WAS INSTALLED AND THE CRUISE ONCE AGAIN WORKS, HOWEVER NOW MY DRIVING LIGHTS NO LONGER WORK. IT WILL BE RETURNED TO THE DEALER FOR A TIME TO TRY TO GET ALL THE ELECTRONICS TO WORK AS THEY SHOULD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196139July 11, 2007
STRUCTURE:BODY, EQUIPMENT:APPLIANCE:AIR CONDITIONER
POOR DESIGN OF THE FRONT BUMPER. THE HOLE ON THE BOTTOM WAS TOO BIG, ALLOWING DEBRIS TO HIT THE AIR CONDITIONER (A/C) CONDENSER AND RADIATOR. THIS WAS WHAT HAPPENED TO ME BUT THE FUNNY THING WA S THAT I WASN'T EVEN DRIVING THE CAR. I TURNED IT ON AND GOT THE AIR CONDITIONER GOING, WHICH WAS COLD AT FIRST. THE CAR SAT FOR A WEEK WHILE I WAS ON VACATION, SO I FOUND IT HARD TO BELIEVE THEY WON'T COVER IT AS A EQUIPMENT FAILURE. INSTEAD THEY CLAIMED SOMETHING FLEW THROUGH IT. CHEVROLET DIDN'T PUT A GRILL IN IT FROM THE FACTORY, WHICH WOULD HAVE SOLVED THE PROBLEM. WARRANTY WON'T COVER IT BECAUSE IT WAS CONSIDERED A ROAD HAZARD, AND WANTED ME TO CLAIM IT ON MY INSURANCE WHICH I THOUGHT WAS INSURANCE FRAUD. I THOUGHT THEY WANTED TO PASS THE BUCK TO SOMEONE ELSE RATHER THAN RECALL ALL THE VEHICLES TO PUT A GRILL ON IT TO PROTECT IT FROM THE ELEMENTS. I OWN A 2007 HHR WITH 6000 MILES ON IT. I DIDN'T HAVE AIR CONDITIONING BECAUSE THEY WON'T WARRANTY IT, AND I DIDN'T HAVE $800 TO FIX IT. THE GM REPRESENTATIVE CAME TO LOOK AT THE VEHICLE WHILE MY WIFE WAS AT THE DEALERSHIP SO SHE GOT TO TALK TO HIM ABOUT IT. HE SAID WELL IT WAS NO DIFFERENT THAN A ROCK HITTING THE WINDSHIELD. I THOUGHT THIS WAS THE LAZY WAY OUT, SAYING THEY DIDN'T WANT TO PROTECT VITAL PARTS OF THE CAR, (RADIATOR,CONDENSER,ETC. BY PUTTING A SIMPLE PIECE OF MESH OR GRILL IN PLACE. THIS SHOULDN'T BE OUR JOB TO MAKE SURE IT WA S PROTECTED. ALSO, THE REPRESENTATIVE STATED WELL,IF WE GET A LOT OF COMPLAINTS ABOUT IT THEN MAYBE THE DESIGNER WILL RECALL IT AND FIX IT. I COULD NOT WAIT FOR THEM TO GET OFF THE LAZY BOY AND FIX A FLAW THEY OVERLOOKED IN THE FIRST PLACE. I LOVE EVERYTHING ABOUT THE CAR, BUT CHEVROLET HAD TO GET THEIR HEAD OUT OF THEIR OWN BUTTS AND REALIZE THESE WERE THE REASONS WHY THEY WERE LOSING JOBS, AND STOCKS WERE FALLING, CAR SALES WERE DOWN, AND COMPETITION WA S GETTING STRONGER. THEY SHOULD BE MORE THAN HAPPY TO FIX THE PROBLEM. THEN I MIGHT GO BACK TO BUYING CHEVROLET CARS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193285June 13, 2007
SERVICE BRAKES, AIR:DISC:ROTOR
TL*THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT STATED THAT THE FRONT BRAKE ROTOR KEEPS WARPING AND THE VEHICLE PULLS WHEN THE BRAKES ARE DEPRESSED. THE FAILURE OCCURS WHILE DRIVING 45 MPH. THE VEHICLE HAS BEEN TO THE DEALER TWICE, BUT THE FAILURE PERSISTS. THE CURRENT MILEAGE IS 18,400 AND FAILURE MILEAGE WAS 9,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192630June 7, 2007
UNKNOWN OR OTHER
MY SHIFTING LEVER WENT OUT IN MY CAR, THE REASON WHY I THINK ITS A DEFECT.IS BECAUSE ONE OF MY NEIHBORS BOUGHT THE SAME EXACT CAR I HAVE AND HERS WENT OUT 2 WEEKS AGO. THEN I WENT ONLINE AND THERE ARE BULITENS PEOPLE HAVE WROTE ABOUT THERES GOING OUT. 2006 CHEVY HHR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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