Chevrolet HHR Complaints

3,575 consumer complaints on file.

#10238095August 13, 2008
SERVICE BRAKES, HYDRAULIC
I HAVE A 2008 CHEVY HHR SS WITH 13000 MILES ON IT. I HAVE HAD IT IN THE SHOP THREE TIMES FOR BRAKES NOT WORKING. THE PROBLEMS ARE THAT THE PADS COMING DELAMINATED AND THE TURBO PULLING THE VACUUM FROM THE BRAKES. AFTER CHECKING ON VARIOUS WEB SITES LIKE EDMONDS, I HAVE FOUND THAT THIS IS COMMON PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237853August 12, 2008
SERVICE BRAKES, HYDRAULIC, EQUIPMENT
TL*THE CONTACT OWNS A 2005 CHEVROLET HHR. THE CONTACT STATED THAT THE VEHICLE VIBRATES EXCESSIVELY WHEN THE BRAKE PEDAL IS DEPRESSED. HE TOOK THE VEHICLE TO THE DEALER ON FOUR OCCASIONS AND HAD THE BRAKE ROTORS REPAIRED. SECONDLY, THE AIR CONDITIONING PUMP FAILED AND CAUSED NUMEROUS FAILURES ON VARIOUS COMPONENTS. HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT HE HAD TO HAVE MAJOR REPAIRS MADE TO THE VEHICLE, INCLUDING REPLACEMENT OF THE BRAKE ROTORS, CALIPERS, PADS, IGNITION CYLINDER, SHIFTER, BATTERY, AND THE AIR COMPRESSOR. THE REPAIR COSTS WOULD EXCEED $2,000. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT HAS COPIES OF THE VEHICLE'S REPAIR HISTORY. THE FAILURE MILEAGE WAS 500 AND CURRENT MILEAGE WAS 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237862August 12, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
PLACED VEHICLE IN PARK AND THE KEY WOULD NOT TURN ALL THE WAY OFF AND YOU COULD NOT REMOVE THE KEY. IT HAPPENED TWICE AND I TOOK IT TO THE DEALER AND THEY REPLACED THE SHIFTER. THEY STATED THAT THEY HAVE HAD SEVERAL COMPLAINTS FROM OTHER OWNERS OF HHRS AND COLBALTS WITH THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237400August 7, 2008
SERVICE BRAKES, HYDRAULIC
BRAKE ROTOR PROBLEM. WARPED AT 25,113 MILES AND STARTED PROBLEM AGAIN AT 50,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237095August 5, 2008
SERVICE BRAKES, HYDRAULIC, ENGINE AND ENGINE COOLING:COOLING SYSTEM
THE CHEVY HHR PLUGS ARE CORRODED AND THE BRAKES ARE DEFECTIVE. THE CAR STALLS WHEN HITTING OVER A BUMP IN THE ROAD OR NOT WHILE DRIVE AT A HIGH SPEED. NO WARNING LIGHT. STALLS 17 TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237137August 1, 2008
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
2008 CHEVY HHR WITH A BURNING HAIR ODOR INTERMITTENTLY. CONSUMER STATES THAT THE VEHICLE ALSO STOPPED RUNNING. SHE STATES THAT WHEN IT SHUT OFF HE HAD NO BRAKES OR STEERING. *KB THE CONSUMER ALSO STATED THERE WAS A PROBLEM WITH THE SPEAKERS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236671August 1, 2008
STEERING, SERVICE BRAKES, HYDRAULIC
BOLT FELL OUT OF THE LOWER RIGHT STEERING ARM, CAUSING THE ENTIRE WHEEL ASSEMBLY TO MOVE BACKWARD UPON BRAKING AND FORWARD ON ACCELERATION. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10236386July 30, 2008
SERVICE BRAKES, HYDRAULIC
LOUSY BRAKES. WHILE DRIVING IN HOT WEATHER, APPLYING BRAKES SETS OFF VIOLENT SHAKING AND PULSATION IN STEERING WHEEL AND BRAKE PEDAL. THIS WAS NOT CAUSED BY OVER USAGE. OCCURRED AT FIRST APPLICATION. AIR TEMP WAS APPROXIMATELY 95 DEG. BRAKES WORK FINE IN COLD WEATHER. STOPPED AT LOCAL CHEVROLET DEALER AND ASKED IF THERE WERE ANY RECALLS OF SERVICE BULLETINS CONCERNING THIS PROBLEM. SERVICE MANAGER SAID THE BRAKES WERE MADE AS CHEAPLY AS POSSIBLE ESPECIALLY THE ROTORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235859July 26, 2008
SERVICE BRAKES, HYDRAULIC
WHEN THE VEHICLE SITS OVERNIGHT OR A LONG PERIOD OF TIME THERE WILL BE NO BRAKES OR A VERY HARD PEDDLE WHEN STARTED FOR AT LEAST 30 SEC TO 1 MIN. I ALMOST RAN INTO GARAGE DOOR BUT MANAGED TO STOP THE VEHICLE USING THE EMERGENCY BRAKE. THIS HAS OCCURRED 3 TIMES SINCE I PURCHASED THE VEHICLE 3 WEEKS AGO CURRENT MILEAGE IS 653. VEHICLE HAS BEEN AT THE SERVICE DEPT. 2 TIMES FOR THE TSB BUT NOW THE DEALER AND GM SAYS THEY HAVE NO FIX FOR THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235874July 26, 2008
SUSPENSION:FRONT, POWER TRAIN:DRIVELINE
CHEVROLET HHR 2007 SUSPENSION AND DIRECTION ELEMENTS SEEMS TO BE DEFECTIVE OR NEEDS TO BE REINFORCED. I HAVE ONE AND PIECES HAVE BEEN REPLACED TWICE. I AM IN MEXICO CITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235774July 25, 2008
TIRES, TIRES:TREAD/BELT
ALL AUTO TIRES HAVE A SIX YEAR SHELF LIFE. ALL AUTO TIRES SHOULD HAVE AN EXPIRATION DATE ENGRAVED IN THE TIRE AS DOES A CONTAINER OF MILK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235814July 25, 2008
POWER TRAIN
WHILE DRIVING MY 2006 CHEVROLET HHR LS TRAVELING AT BETWEEN 25-30 MPH THE DRIVER INFORMATION CENTER DISPLAY FLASHED "REDUCED ENGINE POWER" FOR ABOUT FIVE SECONDS AND THEN CHANGED TO "ENGINE DISABLED" AND IMMEDIATELY SHUT THE CAR DOWN WHILE I WAS DRIVING IN THE MIDDLE OF THE ROAD. I TRIED TO RESTART THE ENGINE AND IT WOULD NOT INITIALLY START. AFTER SEVERAL MINUTES THE CAR DID START AND THE CHECK ENGINE LIGHT WAS ON. I PROCEEDED IMMEDIATELY TO MY SERVICE STATION WHERE THEY WERE ABLE TO FIND THE CHECK ENGINE CODE AS "PCM MEMORY ERROR" THEY SAID THE CODE WAS SOMETHING THEY HAD NEVER SEEN BEFORE AND DECIDED THAT IT WAS BEST TO CLEAR THE CODE AND SEE IF THE PROBLEM REPEATED ITSELF. I THEN TOOK THE CAR FOR SHORT DRIVE AND AGAIN THE CAR FLASHED THE SAME TWO MESSAGES ON THE DIC AND THEN STALLED BUT THIS TIME IN THE MIDDLE OF A ROTARY. I WAS ABLE TO PUSH THE CAR OFF TO THE SIDE AND WAITED SEVERAL MINUTES AGAIN BEFORE THE CAR WOULD RESTART. THIS TIME AT THE SERVICE STATION THEY DECIDED IT WOULD BE BEST IF I TOOK IT TO AN ACTUAL CHEVROLET GARAGE SINCE THEY HAD NEVER SEEN SUCH AN OBD-II ERROR CODE. THIS TIME HOWEVER AFTER CLEARING THE CODE IT WOULD NOT DRIVE MORE THAN A FEW YARDS BEFORE STALLING OUT. SO, THE DECISION WAS MADE TO HAVE THE CAR TOWED AFTER HAVE THE CAR FOR A FEW DAYS THEY DECIDED THAT IT WAS BEST TO REPLACE THE PCM SINCE THAT SEEMED TO BE WHAT WAS CAUSING THE ERROR. THE WAY THE CAR BEHAVED WITH THIS PCM ERROR I FELT WAS VERY DANGEROUS SO I CONTACTED CHEVROLET CUSTOMER SUPPORT ON JULY 21, 2008. THE CASE NUMBER IS 71-646640348 WITH CHEVROLET. THE INITIAL CONTACT PERSON WAS UNABLE TO ANSWER MY CONCERNS. LATER THAT AFTERNOON I WAS CALLED BY ANOTHER INDIVIDUAL ABOUT THE ISSUE AND THE OPINION THAT I GOT FROM HER WAS THAT "I SHOULD HAVE NOTHING TO COMPLAIN ABOUT, GM WAS REPAIRING THE CAR FOR FREE UNDER THE EPA MANDATED WARRANTY" SHE DID NOT UNDERSTAND THAT MY CONCERN WAS NOT THAT THE CAR DID HAVE A PART FAIL BUT HOW IT BEHAVED WHEN SUCH A MINOR PIECE OF EQUIPMENT DID FAIL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235440July 23, 2008
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2008 CHEVROLET HHR SUPER SPORT. EACH MORNING WHILE DRIVING VARIOUS SPEEDS, THE BRAKES DO NOT STOP THE VEHICLE WHEN THE PEDAL IS DEPRESSED. THE VEHICLE HAS BEEN TAKEN TO THE DEALER THREE TIMES FOR THIS FAILURE AND THE CONTACT WAS PROVIDED WITH TSB NUMBER 0805220001. THE CURRENT MILEAGE WAS 3,685 AND FAILURE MILEAGE WAS 7. UPDATED 09/16/08 *BF THE CONSUMER STATED THE PROBLEM ONLY HAPPENED WITH THE FIRST APPLICATION OF THE BRAKES. WHEN GOING DOWNHILL, THE FAILED DID NOT WANT TO STOP WHEN COMING TO A STOP SIGN. UPDATED 09/18/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234121July 13, 2008
ENGINE AND ENGINE COOLING:ENGINE
DRIVING HOME FROM WORK MY TEMP LIGHT CAME ON & MY CAR STARTED SHAKING REALLY BAD. WHILE DRIVING IT CUT OFF & I HAD TO COAST TO THE SIDE OF THE ROAD. MY CAR NEVER CRANKED BK UP & HAD TO BE TOWED. THERE WAS ALSO COOLANT LEAKING FROM THE BOTTOM. COME TO FIND OUT THERE WAS A DEFECT IN MY RADIATOR BECAUSE THERE IS NOTHING COVERING IT (OTHERS MAY WANT TO CHECK INTO THIS). I HAD TO HAVE A NEW ENGINE PUT IN MY CAR IN ADDITION I HAD A FAULTY WIRE TO MY ALTERNATOR & HAD TO HAVE BOTH STABILIZER LINKS REPLACED ABOUT 4 DAYS AFTER THE 1ST REPAIR. NOW WHEN I DRIVE MY STEERING WHEEL SHAKES SO THIS WILL BE THE 3RD REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233770July 10, 2008
ENGINE AND ENGINE COOLING
CAR STALLS WHILE TURNING, IT HAS BEEN BACK TO THE DEALERSHIP MANY TIMES THEY CAN'T FIND DUPLICATE OR FIX THE PROBLEM AND HAVE NOT GIVEN ME A LOANER CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233589July 8, 2008
ENGINE AND ENGINE COOLING
2006 HHR - 50,164 MILES - ENGINE AND DASH SHUT OFF WHILE DRIVING WITH NORMAL HIGHWAY/WEATHER CONDITIONS AND SPEEDS OF 65+ MPH AFTER HITTING BUMPS/TRANSITION POINTS OF PAVEMENT IN THE ROAD. THESE BUMPS ARE PAVEMENT THAT SOMETIMES BUCKLE IN THE SUMMER. THE CAR WOULD STILL HAVE STEERING AND BRAKES, BUT NO DASH LIGHTS OR TURN SIGNALS. NO DUMMY LIGHTS ILLUMINATED, NO WARNINGS CAME ON. THE HAZARDS WORKED FINE AND THE RADIO WAS STILL ON. THE CAR WOULD RESTART ON THE SHOULDER OF THE TOLLWAY BUT HE FIRST INCIDENT CAUSED THE TRANSMISSION TO SHIFT HARD AND ALMOST SHUT THE CAR OFF WHEN COMING TO A STOP. THE CAR WAS DRIVEN TO ITS DESTINATION AND SHUT OFF. UPON THE NEXT RESTART WHICH WAS APPROXIMATELY AN HOUR LATER, THE CAR SHIFTED FINE. THE LOCAL CHEVY DEALER TOOK THE HHR IN AND PERFORMED MANY DIAGNOSTIC TESTS AND CHECKED NUMEROUS ELECTRICAL CONNECTORS AND ALL WAS FINE. THE VERY NEXT WEEK, DURING A POURING RAIN, THE CAR AGAIN SHUT OFF AFTER GOING OVER A BUMP ON THE TOLLWAY. AGAIN, NO DASH LIGHTS CAME ON, THE DASH SHUT COMPLETELY OFF, THE ENGINE SHUT OFF, AND THE WIPERS STOPPED, ALL WHILE TRAVELING AT HIGHWAY SPEEDS IN A THUNDERSTORM. THE CAR WAS AGAIN PULLED SAFELY TO THE SIDE OF THE ROAD AND RESTARTED. A MILE OR TWO DOWN THE ROAD, THE SAME THING HAPPENED AGAIN. THE CAR WAS AGAIN PULLED TO THE SIDE OF THE ROAD IN RUSH HOUR TRAFFIC AND DURING A THUNDERSTORM! THE CAR WAS ONCE AGAIN RESTARTED AND ABLE TO GET OFF THE TOLLWAY. CALLS WERE PLACED TO TWO DIFFERENT CHEVROLET DEALERS IN THE AREA - ONE HAD NO POWER BECAUSE OF THE STORM, AND THE OTHERS SERVICE DEPARTMENT HAD JUST CLOSED. THE REST OF THE DRIVE HOME WAS DONE ON SECONDARY ROADS AT SLOWER SPEEDS AND PLENTY OF SHOULDERS TO PULL OFF ONTO. THIS CAR IS DRIVEN DAILY 60+ MILES ON THE ILLINOIS TOLLWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233214July 4, 2008
FUEL SYSTEM, OTHER
2006 HHR HAD BEEN RUNNING ROUGHLY AND CHECK ENGINE LIGHT HAD BEEN COMING ON (INTERMITTENTLY AT FIRST). WAS TOLD TO MAKE SURE GAS CAP WAS SECURELY SEATED, ADD SOME GASOLINE TREATMENT, USE HIGHER GRADE GASOLINE - ALL OF WHICH HELPED SOME FOR A SHORT WHILE. AFTER 3 WEEKS OF INTERMITTENT EPISODES, FINALLY TOOK IT TO A GM DEALERSHIP WHERE THE CODE INDICATED THAT THE #1 CYLINDER IGNITION COIL NEEDED REPLACING, MECHANIC ALSO RECOMMENDED REPLACING ALL SPARK PLUGS AND DOING AN INJECTION FLUSH. HAD THE #1 CYLINDER COIL REPLACED AND REPLACED ALL SPARK PLUGS. ABOUT 1 MONTH AFTER WORK WAS DONE, CAR RESUMED RUNNING ROUGH WITH THE CHECK ENGINE LIGHT COMING BACK ON. TOOK CAR BACK TO SAME GM DEALERSHIP, THIS TIME THEY TOLD ME THAT I COULDN'T DRIVE THE CAR ANYMORE UNTIL ALL SIX FUEL INJECTORS WERE REPLACED. FOUND COPY OF GM(?) BULLETIN #08-06-04-001 DESCRIBING PROBLEM AND HOW TO CORRECT IT. WE HAVE THE DEFECTIVE INJECTORS. ALL THIS WORK COST US A TOTAL OF $922, LOSS OF USE OF THE VEHICLE FOR 4 DAYS, AND 4 TRIPS TO THE DEALERSHIP (APPROX. 25 MILES EACH TRIP). SENT EMAIL TO CHEVROLET EXPLAINING PROBLEMS AND ASKING FOR REIMBURSEMENT OF $922, HAVE RECEIVED NO RESPONSE TO DATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232672June 30, 2008
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
TL*THE CONTACT OWNS A 2007 HHR. AFTER BEING PARKED IN THE DRIVEWAY FOR MORE THAN ONE DAY, THE VEHICLE CAUGHT FIRE BEHIND THE DASHBOARD. THE VEHICLE WAS DESTROYED. THERE WERE NO WARNING INDICATORS WHEN THE VEHICLE WAS DRIVEN THE PREVIOUS DAY. A FIRE AND POLICE REPORT WERE FILED. THE CONTACT HAS PICTURES AVAILABLE. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 13,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10232517June 27, 2008
POWER TRAIN
I PURCHASE A 2007 CHEVROLET HHR IN OCTOBER 2007. IT HAS BEEN IN THE SHOP 3 TIMES FOR KEY GETTING STUCK IN THE IGNITION AND FAILURE TO START. THE DEALER HAS REPLACE GEAR SHAFT, FLOOR SHIFT. THE FIRST TIME CAR WAS PUT IN SHOP THEY COULD NOT DIAGNOSE THE PROBLEM. SPOKE WITH GENERAL MOTORS AND FILED A CLAIM, BUT THEY WILL NOT ADMIT TO ANY DEFECT TO THE VEHICLE. MY VEHICLE HAS JUST REACHED OVER THE 40,000 MILE WARRANTY THEREFORE GM WILL NOT REPURCHASE BUT OFFERED GM OWNERS LOYALTY CERTIFICATE FOR $1700 TOWARDS THE PURCHASE OF ANOTHER GM VEHICLE. JUST BOUGHT THE CAR, UPSIDE DOWN $1700 DOES NOT EVEN TOUCH THE TIP OF THE ICEBERG FOR AN OBVIOUS DEFECT AND SAFETY ISSUE WITH THE CAR. WHEN THE PROBLEMS HAPPENS AGAIN AND IT WILL IT WILL BE A LEMON. WILL USE ALL OF THE REMEDIES THAT THE STATE HAS TO OFFER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232018June 23, 2008
ENGINE AND ENGINE COOLING:ENGINE, STEERING
TL*THE CONTACT OWNS A 2007 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE STALLED WHEN THE CONTACT ADJUSTED THE STEERING COLUMN IN THE UPWARD POSITION. THE VEHICLE IMMEDIATELY RESTARTED. PRIOR TO THE FAILURE, ALL THE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. HE IS IN THE PROCESS OF NOTIFYING THE DEALER TO HAVE THE VEHICLE PROPERLY DIAGNOSED. THE FAILURE MILEAGE WAS 32,800 AND CURRENT MILEAGE WAS 33,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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