Chevrolet Express Complaints (2000)

96 consumer complaints on file.

#10059764April 1, 2004
STRUCTURE, ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WHILE DRIVING AND OR PARKING, IT WAS DIFFICULT FOR THE CONSUMER TO ROLL THE WINDOWS UP OR DOWN ON THE DRIVER'S SIDE. *AK THE PART WAS REPLACED THREE TIMES. THE WINDOW WOULD ONLY MOVE ABOUT 1/4 AN INCH EVERY MINUTE OR SO INTERMITTENTLY. IT WAS DIFFICULT TO OPEN ROLL DOWN THE WINDOW WHEN GOING TROUGH THE TOLL BOOTH. WHEN THE WINDOW WAS ROLLED DOWN, IT WOULD TAKE ABOUT 5-8 MINUTES TO GET IT BACK UP. GM SUGGESTED THAT THIS WAS NORMAL. OTHER PROBLEMS WERE: THE RIGHT CARGO DOOR PANELS RUBBED TOGETHER AND MADE NOISE, THE SEAT BELT LIGHT DID NOT COME ON AT TIMES, THERE WAS A "WHIRRING" NOISE WHEN THE VEHICLE WAS DRIVEN AT 35 MPH, THE BAR ON THE DRIVER'S SIDE DOOR DID NOT HAVE ENOUGH SPACE FOR THE CONSUMER'S HAND TO USE IT, THE DOOR LOCKS WOULD CLICK WHEN THE VEHICLE WAS IN MOTION, THE MIRROR SWITCH WOULD WORK WITH THE KEY IN THE OFF POSITION, THE LEFT FRONT WINDOW WOULD STICK AT TIMES, THERE WAS A CLUNK SOUND WHEN THE VEHICLE WAS PLACED IN REVERSE AT TIMES, THE RIGHT REAR LIGHT WAS SOMETIMES NOT BRIGHT ENOUGH, AND THE SPRING ON THE GAS PEDAL BROKE. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060242March 3, 2004
SERVICE BRAKES, HYDRAULIC
BRAKES KEEP WEARING OUT ON THIS VEHICLE. 4 BRAKE JOBS AND IT ONLY HAS 55,000 MILES AND WE BABY THIS VAN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059032February 26, 2004
SUSPENSION:FRONT
VEHICLE IS RELEASED FROM THE FACTORY WITHOUT THE ABILITY TO HAVE A ROUTINE FRONT END ALIGNMENT PERFORMED. A PROCEDURE OF REMOVING "KNOCK-OUT TEMPLATES" MUST BE PERFORMED BEFORE AN ALIGNMENT CAN BE PERFORMED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058743February 23, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION STARTED TO SLIP WHEN CHANGING GEARS. THE TRANSMISSION ONLY HAD 39000 MILES ON IT. I TOOK THE VAN INTO TAYLOR CHEV. AND WAS TOLD THAT THEY NEEDED ME TO AUTHORIZE $1000 IN LABOR COSTS FOR DIAGNOSTICS. I CONTACTED GMC TO EXPLAIN THAT I FELT THAT THEY SHOULD PICKUP A ALL OR A PORTION OF THE COST. GMC TOLD ME THAT THEY DON'T SHOW ANY RECORDS THAT ROUTINE MAINTENANCE HAD BEEN PREFORMED BECAUSE IT WAS DONE BY AN OUTSIDE SOURCE AND "THAT DOESN'T COUNT". I PICKED UP MY VAN AND TOOK IT TO A TRANSMISSION SHOP WHERE I WAS INFORMED THAT THIS IS A COMMON PROBLEM WITH THE 4L60E TRANSMISSION. THE BEARING IS NOT HARDENED PROPERLY AND IS DESIGNED TO LAST FOR ABOUT 40000 MILES. THE TOTAL COST OUT OF MY POCKET FOR SHABBY WORKMANSHIP ON GMC'S PART WAS $1678.00, WHICH IS ABOUT $1500.00 LESS THAT THE DEALER TOLD ME IT WAS GOING TO COST. I WOULD LIKE TO SEE SOMETHING DONE ABOUT THIS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054955January 27, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
2000 CHEVROLET EXPRESS VAN, 1500, VA 4.3 LITER. CATALYTIC CONVERTER FAILS, DEALER SAYS THE INTERNALS COMPLETELY BREAK UP. HAVE HAD CATALYTIC CONVERTER REPLACED 3 TIMES AND THE ONE IN IT HAS FAILED ALSO. THE EXHAUST SYSTEM RATTLES WHEN CONVERTERS GO BAD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048804November 29, 2003
SEATS:FRONT ASSEMBLY:POWER ADJUST
THE REAR BRACKETS ON THE DRIVER'S POWER SEAT ADJUSTER ASSEMBLY COMPLETELY BROKE. THE WHOLE SEAT NOW PIVOTS FORWARD ON THE FRONT BRACKETS. WE BROUGHT IT TO THE ATTENTION OF OUR LOCAL GM SERVICE CENTER AND WERE TOLD IT WOULD COST NEARLY $900 TO REPAIR. WE FEEL THIS IS A SAFETY ISSUE AND WOULD LIKE YOUR HELP IN IDENTIFYING THE HISTORY OF THIS TYPE OF FAILURE. WHAT STEPS SHOULD BE TAKEN WITH THE MANUFACTURER TO HAVE THEM REPAIR THIS AT THEIR EXPENSE?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040084November 24, 2003
SEATS, VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR, SEAT BELTS, STRUCTURE:BODY:DOOR, SERVICE BRAKES, HYDRAULIC
WHILE DRIVING , THE DRIVER AND PASSENGER SIDE SEAT SNAPPED OFF THE BASE, ON DIFFERENT OCCASIONS. *AK THE SEAT BELTS UNLATCHED BY THEMSELVES, THE REAR BENCH SEAT FAILED TO STAY TIGHT, THE SIDE DOORS WERE DIFFICULT TO OPEN AND THE OUTSIDE MIRRORS VIBRATED AND THE BRAKES WERE FAULTY *JB *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029543November 24, 2003
TIRES:TREAD/BELT, TIRES:TEMPORARY/EMERGENCY SPARE TIRE
THE REAR PASSENGER SIDE TIRE TREAD SEPARATED. CONSUMER CHANGED THE TIRE, AND THE SPARE TIRE STARTED TO VIOLENTLY VIBRATE WHILE DRIVING. THE TIRE HAD A FOOTBALL SIZE BUBBLE IN IT. *AK THE CONSUMER STATED 4 OF THE ORIGINAL TIRES FAILED. *JB *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045307November 2, 2003
ELECTRICAL SYSTEM:IGNITION
VEHICLE STALLS WHILE DRIVING AT SPEEDS 60 MPH OR MORE; RESTART AND STOPS AGAIN; THIS CAN HAPPEN AT ANY TIME. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033997September 12, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, SUSPENSION:FRONT:WHEEL BEARING
WHILE DRIVING FRONT BRAKES WOULD GET TOO HOT, CAUSING EXTENDED STOPPING DISTANCE. DEALER HAS BEEN NOTIFIED. *AK THE PASSENGER FRONT SIDE WHEEL SPEED SENSOR MELTED, THE ROTORS SHOWED MANY CRACKS IN THE SURFACE, AND THE CALIPER HAD BEEN REPLACED. THE FRONT WHEEL BEARINGS SHOWED SIGNS OF HEAT. THE CONSUMER REQUESTED TO BE INFORMED ABOUT THIS PROBLEM. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030290July 28, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
2000 CHEVROLET EXPRESS VAN, PROBLEMS WITH INTERMITTENT DOWNSHIFTING FROM GEAR 4 TO GEAR 3 FOR NO APPARENT REASON. TRANSMISSION HAS BEEN SERVICED PROPERLY. NO ABUSE EVER AND MILEAGE TOO LOW FOR TRANSMISSION TROUBLES. 74000 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022452June 5, 2003
ELECTRICAL SYSTEM
THE DASHBOARD CAUGHT ON FIRE. DUE TO ELECTRICAL SYSTEM FAILURE. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10020849June 1, 2003
UNKNOWN OR OTHER
THIS VAN HAS A SLOW DOWN MODE THAT VARIES. WHEN REACHED AT A STEADY 55MPH THE GAS PEDAL WAS RELEASED AND IT TOOK 1 MILE TO SLOW TO 35MPH. ALSO NOTICED THAT ON THE HIGHWAY WHEN GOING DOWNHILL THE VAN FELT LIKE IT WAS FREE WHEELING WITH NO ENGINE HOLD BACK. IF THE CRUISE CONTROL WAS SET THE VAN WOULD MAINTAIN THE SAME SET SPEED UP AND DOWNHILL WITH NOTICEABLE ENGINE HOLD BACK DOWNHILL. IT MAY OPERATE IN ONE MODE FOR MANY DAYS BEFORE IT CHANGES TO THE OTHER. TWO CHEVROLET DEALERS SAID THIS WAS NORMAL. AT TIMES IF I REMOVE MY FOOT FROM THE PEDAL AT 30MPH THE VAN WILL MAINTAIN THAT SPEED FOR 2 BLOCKS. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019702May 13, 2003
TIRES:TREAD/BELT
THE VEHICLES LEFT REAR TIRE TREAD SEPARATED AND THE TIRE BLEW OUT WHILE DRIVING. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10015618April 10, 2003
TIRES
IN WET WEATHER,THE VEHICLE'S STOPPING DISTANCE WAS GREATLY INCREASED AT VERY LOW SPEEDS. THE CONSUMER WAS TRAVELING DOWN A SLIGHT INCLINE AT APPROXIMATELY 10 MPH AND THE APPLIED BRAKES, HOWEVER THE VEHICLE SLID THROUGH THE INTERSECTION. THE VEHICLE HAD SLID THROUGH SEVERAL INTERSECTIONS AND STOP LIGHTS IN THE PAST. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008727February 19, 2003
TIRES:TREAD/BELT
THE RIGHT REAR PASSENGER TIRE EXPERIENCED TREAD SEPARATION.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003857January 15, 2003
POWER TRAIN
NAR 1/15/2003. THE CONSUMER STATED THE VEHICLE HAD AN INTERMITTENT DECELERATION PROBLEM. AT TIMES, THERE WAS NO ENGINE HOLD BACK WHEN THE GAS PEDAL WAS RELEASED, AT OTHER TIMES, THE DECELERATION WAS GOOD WHEN THE PEDAL WAS RELEASED. THERE WAS A GOOD HOLD BACK WHEN GOING DOWN A HILL WITH THE CRUISE CONTROL SET, BUT IF IT WAS NOT SET, THE VEHICLE APPEARED TO BE IN FREE WHEELING MODE, WHICH ALLOWED THE VEHICLE TO PICK UP AN EXCESSIVE AMOUNT OF SPEED. THE OPERATION OF THE VEHICLE HAPPENS FOR NO APPARENT REASON AND SOMETIMES THE MODE LASTED FOR SEVERAL MONTHS . THE DEALER ATTRIBUTED THE CHANGE AS THE COAST MODE OF THE TRANSMISSION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10009414November 26, 2002
SEATS
1ST TIME SEAT BROKE WAS COVERED UNDER WARRANTY. 2ND WAS ON ME, MILEAGE OVER 60000. THE BRACKET THAT HOLDS THE SEAT IS LIKE 4 THIN WASHERS, 1ST TIME 2 BRAKE, DEALER REPLACED. LESS THAN 6 MONTHS LATER, THEY ALL BROKE. I HAD TO WIRE THE SEAT IN PLACE TO STOP FROM COMING COMPLETELY OFF. CAN'T USE THE 6 WAY POWER AT ALL, FOR FEAR OF SOMETHING ELSE COMING OFF OR BRAKING. I WOULD GUESS THAT THERE OTHER FULL SIZE VANS OUT THERE THAT HAVE THE SAME PROBLEM. THE DEALER MIGHT SAY ITS ON THE CONVERSION COMPANY, BUT IT WASN'T IN MY CASE. THANK YOU. *TS *NLM **DIMSII IVOQ ENTRY POSTED AFTER 12-12-02 CUT OVER TO ARTEMIS**770174
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769842November 18, 2002
TIRES
AT HIGHWAY SPEED, REAR TIRE TREAD SEPARATED AND TIRE EXPLODED CAUSING VEHICLE TO SWERVE AND ALMOST COLLIDE WITH OTHER VEHICLES. EXCESSIVE DAMAGE CAUSED TO UNDERSIDE AND WHEEL ARCH. THIS HAS NOW HAPPENED 2 TIMES (BOTH REAR TIRES) HAVE FAILED ON 2 SEPARATE OCCASSIONS. BOTH AT HIGHWAY SPEED, BOTH CAUSING EXTENSIVE DAMAGE. FIRESTONE HAVE BEEN INFORMED OF BOTH INCIDENTS. FOR FULL DETAILS CONTACT: [email protected] DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022216November 5, 2002
FUEL SYSTEM, GASOLINE:DELIVERY
CONSUMER STATED WHILE DRIVING AND WITHOUT WARNING THE FUEL SENDING UNIT FAILED AND SHUT OFF. DEALER NOTIFIED. TS *TT *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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