Chevrolet Colorado Complaints

3,652 consumer complaints on file.

#11509523February 28, 2023
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
I purchased a new 2022 Chevy Colorado LT in January. When driving home and it got dark I used the dimmer to see better. When using the dimmer all of the radio dials turn completely off / dark (not illuminated at all). I drove off the road, looking down trying to find them. I notified the dealership the next day. They had the vehicle for about a week and told me it was fixed. I went to pick it up but it was not. They kept it, tried to fix it again then stated it is how it is supposed to be. I opened a case with GM. They assured me it would be fixed. I brought it to another dealership. They replaced the radio and told me it was fixed and it was not. They took the truck in again for a week. This is now 3 times the truck has been in. Everyone (dealership and GM) telling me it is not right and should be fixed. They are now telling me it is operating as designed. They are saying there is nothing else they can do under the warranty. It is absolutely ridiculous. The radio dials are not illuminated at night if you use the dimmer at all. This issue is specific to all LT Colorado models The Z71 Colorado General Motors Corporation 100 Renaissance Center, P.O. Box 431301 Detroit, MI 48265 (313) 556-5000 If you have any questions or concerns, please contact the BBB assigned to your complaint: BBB of Detroit & Eastern Michigan 20300 W. Twelve Mile Rd Suite 202 Southfield, MI 48076- 6409 1- 866-788- 5706 Better Business Bureau® 2/28/23, 1:37 PM File Complaint against General Motors Corporation | Better Business Bureau https://www.bbb.org/file-a-complaint/0332-4005/form 2/3 issue is specific to all LT Colorado models. The Z71 Colorado model radio (which is identical) does not do this. I requested they used this radio as it is the same (just a different part number). They are stating they need a GM Supervisor or Engineer approval. GM has tried to fix this issue 3-4 times and had my truck for almost 30 days and is now refusing to fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509233February 27, 2023
FUEL/PROPULSION SYSTEM
Leaking fuel below direct injection fuel pump
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509163February 26, 2023
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
I bought this chevy colorado a few months ago, vehicle with 65k, and unfortunately, for safety reasons, I could not drive it for more than 10” miles so far, because every time I drove it, I ran serious risks of causing an accident , which could even be fatal, as the vehicle simply turns off (turns off) when being driven, no matter where it is, and it takes a few minutes for it to restart, and this has happened to me several times in high traffic places. I've taken it to a few repair shops and electrics, but the problem hasn't been resolved. The chevy is a vehicle in excellent condition and has low mileage, and unfortunately due to some quality problem, which did not come from the factory, I am unable to enjoy it and drive it with pleasure. I count on the help of this great company that is NHTSA to solve this problem, and give me the joy of being able to drive my 2010 chevy colorado.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509032February 25, 2023
UNKNOWN OR OTHER
Engine pain has oxidation and peeling prematurely.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508842February 24, 2023
STEERING
Often on startup, though sometimes while driving, I will get a message on the dash to "Service Power Steering", and the steering wheel will become very hard to turn. This is not something you would want to have happen mid curve while driving as it could very well cause a crash. There was a recall on my truck model for this exact problem, but my VIN# was not on the recall and GM/Chevrolet refuses to pay for it to be fixed. I took it to a Chevrolet dealership for a diagnosis and the truck was giving them a code for "steering wheel torque sensor".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508770February 23, 2023
STEERING
Since I have got the truck I have had non stop problems with power steering going out while driving. Almost causing multiple accidents when turning corners and yanking the wheel out of my hands when it shuts off. There are recalls on the 2015 Colorados with the same parts as the 2016 Colorado’s but to recall on these. When power steering fails it pops up “service power steering drive with care” and “stabilitrack”
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508821February 23, 2023
STEERING
Power steering fails at random points while driving.The steering wheel jerks suddenly, locks up and becomes nearly impossible to turn, and the Power steering and StabiliTrack warnings come on. This happens while driving in town and on highways, at high rates of speed. I’m forced to pull off the road (if possible, and not surrounded by traffic), and restart my truck. SOMETIMES restarting the truck will clear the problem, sometimes not. Many times I’m forced to drive the truck unsafely and barely be able to steer. I have nearly been in several crashes due to not being able to steer or get off the road in time. I see the 2015 model has the same problem and was recalled. RECALL THE 2016’s too!! Why are we being put in danger? The dealership won’t fix it because they say there’s “nothing to fix”. But obviously there is if the year prior model was recalled for this exact problem. It is terrifying. This type of incident has occurred over 75 times (NOT an exaggeration), in the last year. Often multiple times a day.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507983February 18, 2023
POWER TRAIN
I purchased the vehicle in October 2021. Through the 2021/2022 Michigan winter - no issues. This 2022/2023 winter, an issue has occurred. When breaking, prior to coming to a complete stop, the vehicle shifts down hard with two clunks. On a slippery surface, it causes the truck to slide a bit - as though the wheels are close to locking-up. I took the truck to Art Moehn Chevrolet in Jackson, Michigan. They received a letter from GM stating this is normal. See attached. This problem only occurs in freezing temperatures and when first driving the vehicle. In warmer temperatures, or after the truck has warmed up in freezing temperatures, the problem lessens or goes away.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507860February 17, 2023
STEERING
While driving, out of the blue, two censors popped up(Power Steering & Stabilitrak)and my power steering was gone. Thankfully I was driving in a straight section of roadway at the time. I was able to muscle the car into a business and park away from others. I turned off the car and turned it on again, and the error codes went away and my steering returned. Over the next couple of days, the same error codes popped up and steering went out. Stopped by my dealership and spoke with the service manager who just started the week before, said he would speak with the area manager. It has been a week and have heard nothing. The safety issue is, if you are driving in an area where you cannot pull safely off the road you are putting yourself and everyone else at risk. Especially dangerous, is if you need to make a right turn, anyone who is not extremely strong is going to end up going wide and possibly collide head on with traffic coming in the opposite direction. Apparently the flawed part has brought forth a recall for the 2015 model, but the same issue and part occurs with the 2016, yet no recall has been issued.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507608February 16, 2023
POWER TRAIN, ENGINE
The oil coolant line has just failed for a second time in two years on our 2017 Chevy Colorado that only has 50,000 on it. In both cases I was driving down the road and the line ruptured and alarms started going off to shut the engine off. This is very dangerous to have to immediately stop in the middle of the road and then left stranded (especially in the middle of a cold MN winter). The first time this happened the vehicle was under warranty and our dealer towed and fixed the vehicle. The second time, it is just 8 months past the warranty time (still under the warranty mileage limit). This is now a $1200 repair for something that should not be happening any way. This is a known, common issue with GM and they are doing nothing to solve this problem - or even warn their customers of this safety issue. Two catastrophic failures of an essential drive train component in a vehicle with 50,000 miles? Also in both cases there was no warning of any kind before it happened. No warning lights or symptoms. It just all of a sudden blew both times and left me stranded on the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507462February 15, 2023
STEERING
While driving my power steering goes out and I have to stop the truck and turn it off and restart it and it reset. Has done this several times and I’m scared I’m going to kill my self or someone else. Lights on dash says check steering .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507164February 14, 2023
POWER TRAIN
Vehicle shuddering at low speeds. Took to Chevrolet Dealer, and they diagnosed as Torque Converter coming apart. Colorado has 67,953 miles. Per dealer service department, Need to replace Transmission at $6,273.52. If not replaced, Vehicle will freeze up and not be able to shift gears.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507255February 14, 2023
STEERING
The contact owns a 2015 Chevrolet Colorado. The contact stated while driving 40 MPH, the steering wheel became difficult to turn. The contact stated that the power steering service warning light was illuminated. The contact parked on the side of the road and restarted the vehicle but continued to experience the failure. The contact took the vehicle to the local dealer, where it was diagnosed with needing the torque sensor kit to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 21V213000 (Steering) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507280February 14, 2023
STEERING
While driving my 2016 Chevrolet Colorado P/U Truck, the steering assist failed numerous times and steering became dangerous especially for my wife. I took the vehicle to a repair shop and they said the Electric Steering Motor is failing and warned not to drive the vehicle. I called Chevrolet and they advised there is a recall on that truck and equipage, however my VIN was not included in the recall. My question is why not, I am experiencing the issue as others and this could result in a deadly crash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507035February 13, 2023
STEERING
The contact owns a 2016 Chevrolet Colorado. The contact stated while driving at various speeds, the power steering assist failed to operate as needed. The contact stated that the "Service Power Steering Drive with Care" warning light was illuminated. The dealer and the manufacturer were notified of the failure and informed the contact that vehicle was not under recall. The vehicle was not repaired. The failure mileage was approximately 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506756February 11, 2023
POWER TRAIN
Auto stutters in lower gears at lower speeds like transmission is skipping.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506717February 10, 2023
STEERING
Was driving down the road and the stabilitrac warning came on and it caused the power steering system to shut down while driving causing me to almost wreck because the steering became so hard to turn. When I stopped and turned the truck off and restarted it, the warning lights went off and the power steering was working normally again
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506476February 9, 2023
STEERING
Getting a power steering failure just like the 2015 model parts on the 2016 is the same as 2015 which had a recall on this failure getting failure and losing ability to steer the vehicle from what I can tell there is a lot of vehicles this is happening to cost is very expensive to fix I think it should be investigated and a recall to gm to fix before someone gets hurt because of this failure I have had it several times and it never happens when dealerships look at it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506259February 8, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Key CONTINUOUSLY gets stuck in the ignition and will not release even when engaged in park. Something is wrong with the shifter or the safety release and many other people have had this problem. My truck only has 24,000 miles on it and this problem has made me late to work multiple times AND has caused the battery to go dead!! This should be a recall and not something many customer have to deal with as it it a manufacturing problem and is probably a very easy fix for the manufacturer. This is ridiculous and I nor others should have to pay out of pocket $700 for this error to get fixed. Should’ve stuck with Ram.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505633February 5, 2023
POWER TRAIN
Transmision in this vehicle is the worst,and could be dangerous for novice drivers.I've read plaged problems with these vehicles and transmissions after I purchased it.Transmision jerky,shutters.You go to take off and it switches in to low gears too soon and causes the vehicle to vibrate.Sometimes slips between 4th and 5th gear.Also when giving a little bit of throttle sometimes vehicle acts like your flooring it,in rainy or icy weather can cause back wheels to spin causing fish tailing.Had it happen couple times.I've read torque converter problems,and some under a campaign have been replaced.This vehicle has low mileage for a 2015 (83,000)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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