CAN-AM Ryker Complaints

134 consumer complaints on file.

#11477010August 1, 2022
FUEL/PROPULSION SYSTEM
When you riding the bike for a certain amount of time, it cuts of or when you cut it off it don't start back up. It's very dangerous for you to be riding and the bike just shuts down. Then you have to.let the bike sit for an hour until the fuel pump cools off then it will start up again and drive normal. But the same thing happens again this my 3rd time this has happened to me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475922July 26, 2022
STEERING, STRUCTURE:BODY, EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT
The contact owns a 2022 CAN-AM Ryker. The contact stated that while driving at an undisclosed speed in a severe thunderstorm, he attempted to engage the turn signals to notify other drivers that he was switching lanes however, he discovered that the motorcycle had no turn signals. The dealer was notified and informed the contact that the Year, Make, and Model of the motorcycle manufactured to be sold in the USA were designed without turn signals. The contact also stated that the exhaust of the motorcycle burnt his legs since there was no heat guard installed on the motorcycle. The dealer was notified of the failure and informed the contact the motorcycle was not designed to be driven for long distances. The contact stated there were no screws between the wheels and the vendor. The contact stated that while driving in the rain, he had to reduce his speed to approximately 20 MPH, to prevent the motorcycle from losing traction control. Additionally, the glove box would become extremely hot while riding presenting a concern that important documents inside might become damaged by the heat. The vehicle was taken to the dealer for a recall repair however, the motorcycle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 1,400.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11474916July 20, 2022
STEERING
During a turn the handlebars became loose during steering. While steering the handlebars twisted counter clockwise (this was a left hand turn) approximately 30 degrees. After pulling them back into place, they were still approximately 3 degrees off center. This happened before the bike had even 200 miles on it. My safety was put at risk by not having full steering capabilities. I took the vehicle to the dealer, and they realigned and tightened the bolt down. There were no warning lamps, or indicators of any electrical or mechanical nature to indicate a bolt was loose.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474724July 19, 2022
VEHICLE SPEED CONTROL, SERVICE BRAKES, ELECTRICAL SYSTEM
BRP's Vehicle Stability System (VSS) engages randomly on left turns, cutting engine power, applying braking, and temporary stalling around curves at normal driving speeds. This situation is a serious driving hazard as may suddenly jerk erratically, causing temporary loss of control of vehicile. This has happened on several occassions, and is a known problem to BRP. Ryker will lose power during a turn, causing vehicles behind to brake to avoid a collision, the bike will jerk and shake erratically, as brakes are being applied, then lunges forward when the VSS system disengages and normal power is restored. I almost got rear-ended by a large truck. This Ryker is NOT safe to drive. Has been taking to the dealer five times to try and fix the problem but so far it persists. Dealer clamis that Can-Am (BRP) has not been very helpful in resovling problem. This is a design or manufacturing flaw that needs to be fixed in the VSS system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473113July 9, 2022
UNKNOWN OR OTHER
Vss fault the sensor
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473069July 9, 2022
ELECTRICAL SYSTEM, STEERING, ENGINE
I bought the bike new and it is all stock, no addtl electrical additions. I was riding the bike had gone approx 35 miles the 1st & 2nd time and l was on a highway all of a sudden my bike lost power. It dropped speed from 65mph to under 40mph & my dash started to read VSS FAULT LIMP HOME..... I was almost hit multiple times by traffic coming up on me at higher speeds & bcz the bike has no emergency flashers l was almost struck. There were no service roads on HWY 380 East from Decatur, TX back to Denton, TX. So l was forced to ride on a hwy at 35-40mph w no hazards. I took it in to the dealership in Denton,TX at Freedom Powersports 2 days later the tech tells me it was maybe a brake fuse code. The bike was less than a year & less than 1500 miles on it. The 1st time it threw a VSS FAULT CODE l was on l-35 S heading to Dallas ,TX. l was about 20 miles out when the bike did the same thing it lost power as l was going about 65-67 mph. The bike was less than 3mo under 500 miles. The bike again quickly lost power & dropped speed fast down to 35mph & l saw the VSS LIMP HOME code come on my dash screen. I had to quickly change lanes & exit the interstate without being hit from behind bcz again l had no emergency flashers. I was told this time by Freedom Powersports of Lewisville,TX that it must have been a loose battery cable bcz the computer couldn't find any specific reason. It puts my life in grave danger & makes the bike un-reliable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472986July 8, 2022
UNKNOWN OR OTHER, STEERING
VSS FAULT WITH LIMP HOME MODE CAME ON WHEN ATTEMPTING TO GET ON A HIGHWAY WITH SPEEDS GREATER THAN 55 MPH, THIS WAS THE FIRST ATTEMPT. BROUGHT IT BACK TO THE DEALER AND THEY SPENT A COUPLE DAYS FIGURING IT IN THE SERVICE DEPT. THEY SAID BAD YAW SENSOR. SO A DAY LATER GETTING ONTO A ROAD WITH SPEEDS OF 50MPH IT KICKS INTO LIMP HOME MODE AND VSS FAULT. THEN 3RD TIME JUST LEFT THE SHOP WAS 3 MILES AWAY IT DID IT AGAIN. THANK GOD NOT ON A HIGHWAY. BUT GETTING OUT ON TO A ROAD FROM A STOP AND IT CUTS OUT AND INTO LIMP HOME MODE AND VSS FAULT. ALL THE CODES ARE THE SAME. C006C C0063. 3 TIMES I ALMOST GOT HIT BY ANOTHER VEHICLE BECAUSE OF THIS NEW CAN-AM RYKER HAS ISSUES. AND IT CONTINUES. BRP IS NOT HELPING THEIR DEALERS AND DEALER TECHNICIANS TO FIX THESE PROBLEMS. MY DEALER WHO SOLD ME MY BRAND NEW 2022 CAN AM RYKER 600 ACE, HAVE GONE ABOVE AND BEYOND, THEY HAVE GIVEN ME A LOANER VEHICLE TO USE. BUT BRP IS NOT HELPING THEM RESOLVE THE ISSUES. THESE UNITS ARE GETTING DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472952July 8, 2022
PARKING BRAKE
The contact owns a 2022 Can-Am Ryker motorcycle. The contact stated while riding 60 MPH, the vehicle lost motive power with the parking brake warning light illuminated. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 1,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472460July 5, 2022
STEERING, SUSPENSION, WHEELS
Less than one month old, not even 200 miles,had a VSS fault. Took to dealer they said it was a steering issue and fixed, so they said. Less than a month again same issue VSS fault steering Yaw sensor. Rook to dealer again they had bike about a month to fix and replaced many parts and no issue since, however this issue happens when making hard/deep left turns, now I have learned that. So when I ride I take it easy on these turns and cornering.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471793June 30, 2022
SERVICE BRAKES
On 06/28, while operating my vehicle at around 20 miles an hour I received a "Brake Failure" warning (indicated by a message on the vehicle display) and my brakes began to fail to fully engage. I was able to stop the vehicle after pressing the brake multiple times. I shut down the vehicle and the brakes returned to normal operation, however after riding just a few miles the issue began again. The issue persists and the requirement to "pump the brake peddle to achieve a stop remain consistent. I have taken the vehicle to a shop to have the vehicle inspected and repaired. The vehicle has 10,800 miles on it and recently had the recommended 12k mile maintenance performed on it (May of 2022) by a certified technician, at a certified dealer (Ridenow Powersports in Goodyear Arizona). No issues were reported at the time during that inspection. The vehicle has not been used in a highly spirited way and the brakes applied in normal, dry, conditions. No constant brake compression while riding or any other abnormal operation conditions. I contacted Can Am and they provided no insight, suggestion or direction other that "see an authorized dealer".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468234June 8, 2022
STEERING
When making a left hand turn or a right turn at 40-45 mph it starts shaking ,I have to slow down then it stops shaking ,this could be an accident waiting to happen,,,the vehicle is a 2019 can am Ryker 600 ace
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467897June 6, 2022
STEERING
My Ryker started giving me problems going into sharp curves to the left. I have taken it to the dealership back in November and they couldn’t find anything wrong with it. The problem continues. The same curves I used to take at 55-60, now I can’t take over 40-45 without the front end feeling like it is going to slid me off the road! The bike I used to love riding and always wanted to take curvy roads with scares me now. It’s not safe! I am either going to take the curves at speed limit and chance getting slug off into a ditch or I am going to slow down 10-15 mph and have someone run into the back of me. I posted my problem on a Ryker Facebook page and had over 60 comments. I am by far not the only one with this same problem! If something doesn’t get done about it, someone is going to get seriously hurt or killed! Please make this a recall! We want to enjoy our bikes like we used to and feel safe doing it!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467514June 4, 2022
SERVICE BRAKES, ENGINE, SUSPENSION
WHEN MAKING LEFT TURNS THE REAR WHEEL FEELS LIKE IT WOBBLES THEN THE OTHER DAY WHEN MAKING A LEFT TURN FROM A STOP THE RIGHT FRONT WHEEL FELT LIKE THE BRAKES WHERE ENGAGING THEN A LITTLE FARTHER DOWN THE ROAD MAKING ANOTHER LEFT TURN AND THE RIGHT FRONT BRAKE ENGAUGED AGAIN AND A VSS FAULT OCCURED ANF THE BIKE WENT INTO LIMP HOME MODE WHEN I CHECK THE CODES I GET C006C AND C0063 WHICH IS A YAW SENSONSOR AND A STEERING SENSOR. IT'S A SCARY FEELING TO HAVE YOUR RIGHT FRONT WHEEL GRAB WHEN YOUR TURNING LEFT. LOOKING ON FORUMS AND FACEBOOK GROUPS I SEE LOTS OF PEOPLE WITH THE SAME PROBLEM BUT NOT ENOUGH PEOPLE REPORTING IT THIS IS A BIG SAFETY CONCERN IF I WAS ON THE HIGHWAY AND THIS HAPPEND IT WOULD DEFINILETY BE VERY UNSAFE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467338June 3, 2022
SERVICE BRAKES
Rusted welds. And cracks. Dealership see’s rust. Manufacturer says it’s not. Rust can lead to full failure
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466064May 25, 2022
TRACTION CONTROL SYSTEM
The contact owns a 2019 CAN-AM Ryker. The contact stated while driving 12 MPH and making a turn, the vehicle started jerking and began to lose motive power. There was no warning light illuminated. The contact stated upon making half the turn and slightly depressing the accelerator pedal, the vehicle independently accelerated. The contact depressed the brake pedal and continued to drive. The vehicle was taken to the dealer where the pitman arm was replaced; however, the failure reoccurred while driving and making a turn. The vehicle was taken to the dealer where it was diagnosed that the traction control was malfunctioning and would engage while making turns. The dealer reported the failure to the manufacturer. The manufacturer informed the dealer that the vehicle was operating as intended and that there was no failure with the traction control system. The vehicle was not repaired. The failure mileage was approximately 16,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464707May 15, 2022
ELECTRICAL SYSTEM, STEERING, SUSPENSION
Ryker went into limp mode
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464712May 15, 2022
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
VSS Limp Mode stuck on. Will not reset. Dealer has the bike, does not know what is wrong. They have called the manufacturer
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464685May 15, 2022
STEERING, SUSPENSION
While riding bike it goes into limp mode without warning because of loose steering and vibration in rear suspension. Limp mode causes the bike to travel at an unsafe highway speed. Bike throws numerous codes for suspension sensors and steering sensors.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464610May 14, 2022
STEERING, UNKNOWN OR OTHER
I have been dealing with an issue since December 2021 where the wheels lock up on tight left turns which has been pretty dangerous. Trike gives off vss code c0063 and c006c. I have taken it to the dealer on 3 occasions each time being told it was fixed only to have to situation reoccur a few days later. I have been unable to ride the vehicle since December.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464635May 14, 2022
ENGINE
Making left turns causes vehicle to go into limp mode which makes vehicle lose control! It’s a known issue with rykers that BRP refuses to validate!!! Almost lost control and crashed due to it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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