Cadillac Escalade Complaints

1,865 consumer complaints on file.

#11283050November 30, 2019
AIR BAGS
OVER THE PAST FEW YEARS, HAVE RECEIVED MULTIPLE LETTERS INFORMING ME ABOUT THE TAKATA RECALL ON MY VEHICLE. I HAVE REPEATEDLY CALLED MY LOCAL CADILLAC DEALERSHIP, FAULKNER CADILLAC IN MECHANICSBURG, PA. THE DEALERSHIP REPEATEDLY TELLS ME THAT THEY HAVE NOT YET RECEIVED PARTS TO REPAIR MY OPEN RECALL. I HAVE ALSO BEEN TOLD THAT THE ODDS OF A DEFECT ARE LOW. I AM A MOTHER OF THREE. I SPEND SEVERAL HOURS EACH DAY TRANSPORTING MY CHILDREN AND CARPOOLING OTHER CHILDREN TO AND FROM SCHOOL, PRACTICES, APPOINTMENTS AND TOURNAMENTS. I AM PANICKED EVERY TIME I AM ON THE ROAD...PRAYING THAT I CAN AVOID ANYTHING THAT COULD TRIGGER AIRBAG DEPLOYMENT. PLEASE FOR MY FAMILY'S SAFETY, I ASK FOR ASSISTANCE IN SCHEDULING REPAIRS FOR THIS DEADLY RECALL. I THANK YOU IN ADVANCE FOR YOUR HELP! SINCERELY, [XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280136November 14, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CREST CADILLAC (LOCATED AT 6280 STATE HWY 121, FRISCO, TX 75034, 469-919-5551) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279601November 12, 2019
POWER TRAIN
TRANSMISSION/ DRIVE TRAIN HAS DISTINCT CLUNKING NOISE WHEN EITHER ACCELERATING AND OR DECELERATING. THERE IS A DISTINCT DELAY SURGE WHEN ACCELERATING FROM STOP AND OR SLOWING DOWN AT SLOW SPEEDS AND OR FROM SLOPED STREETS. THE CLUNKING AND JERKING IS NOT SAFE AND CONDUCIVE TO NORMAL DRIVING AND OPERATING.PARAMETERS. THE DELAYED SURGING AND JERKING CREATES AN ABNORMAL ACCELERATION BOTH IN THE VEHICLE AND FOR SURROUNDING TRAFFIC WHEN STARTING FROM A RED LIGHT OR STOP SIGN. GM DEALERS/ REPAIR FACILITY TECHS ARE AWARE OF THIS SAFTETY/DESIGN DEFECT YET GM HAS YET TO ADMIT/ AND OR ACKNOWLEDGE AND OR PROVIDE A FIX FOR THIS SAFETY PROBLEM. THIS VEHICLE HAS BEEN IN FOR REPAIR OF THIS PROBLEM MANY NUMEROUS TIMES BUT GM DOES NOT OR WILL NOT FIX THIS SAFETY DEFECT WITHOUT FIRST ACKNOWLEDGING THIS. PROBLEM! THIS HAS BEEN AN ONGOING PROBLEM SINCE THE VEHICLE WAS NEAR BRAND NEW. ORIGINAL TRANSMISSION WAS REPLACED AND VEHICLE HAS BEEN IN FOR THIS PROBLEM STILL, AND TO THIS CURRENT MILEAGE, OVER 65.000 MILES THIS SAFETY PROBLEM IS WORSENING!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279618November 12, 2019
STRUCTURE:BODY, ENGINE, UNKNOWN OR OTHER
I PURCHASED A 2015 CADILLAC ESCALADE ON 9/6/2019 FROM MCGOVERN HYUNDAI IN BROCKTON, MASSACHUSETTS. THE VEHICLE WAS BEING SOLD AND ON DISPLAY AND WAS TRANSPORTED FROM THE MCGOVERN BUICK GMC DEALERSHIP IN MANSFIELD, MASSACHUSETTS. THE VEHICLE IDENTIFICATION NUMBER OR VIN NUMBER IS [XXX]. SINCE I BOUGHT THE VEHICLE, I HAVE HAD TO RETURN IT TO THE DEALERSHIP A TOTAL OF 3 TIMES WITHIN 7 DAYS, 8 TIMES WITHIN 30 DAYS AND 10 TIMES WITHIN 45 DAYS. THE MOST RECENT WAS ON 11/4/2019 OF WHICH THE DEALERSHIP IGNORED MY CONTINUOUS APPEALS TO FIX THE ENGINE NOISE(S) AND ASKED THAT I CONTACT MASTRIA IN RAYNHAM MASSACHUSETTS AND DEAL WITH THEM BECAUSE THE CAR WAS THERE FOR REPAIR AND HAVE THEM DEAL WITH MY CONCERNS. MY VEHICLE HAS BEEN OUT OF SERVICE FOR REPAIRS FOR A TOTAL OF 14 DAYS. INITIALLY, WHEN I REQUESTED MC GOVERN HYUNDAI THAT IT BE REPAIRED, I WAS TOLD BY THE SERVICE DEPARTMENT THAT THE PART AND/OR PARTS WERE IN BACK ORDER AND THAT THE UAW WAS ON STRIKE. I HAVE HAD TO DRIVE FROM FALL RIVER TO BROCKTON FOR ALL OF THESE ISSUES. KEEPING IN MIND THAT MCGOVERN DEALERSHIP IN MANSFIELD IS A BUICK GMC DEALER, I HAD INITIALLY BEEN IN CONTACT WITH THE SALESPERSON, TOM, AND ON 9/10/2019, 9/11/2019 AND 9/12/2019, I DROVE TO THE HYUNDAI DEALERSHIP AFTER WORK FOR HIM TO WITNESS THE ISSUES INCLUDING THE ISSUE WITH THE ENGINE GETTING PROGRESSIVELY WORSE.I NOTIFIED THE HYUNDAI SERVICE DEPARTMENT ABOUT THE ISSUES THAT I WAS HAVING AND THAT THE APPLIQUE ON THE DRIVER?S PASSENGER SIDE WAS LOOSE OR BROKEN. SHE STATED THAT THE UAW WAS ON STRIKE AND THAT SHE WOULD TAKE CARE OF IT. TO DATE APPLIQUE HAS NOT BEEN FIXED. I HAVE CONTACTED THEM NUMEROUS TIMES AND THEY TELL ME TO CONTACT MASTRIA GMC IN RAYNHAM MA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278849November 8, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2007 CADILLAC ESCALADE. THE CONTACT NOTICED THAT THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE CONTACT CALLED CADILLAC OF KNOXVILLE (10005 PARKSIDE DR, KNOXVILLE, TN 37922, (865) 970-2041) AND WAS INFORMED THAT DIAGNOSTIC TESTING WAS NEEDED TO DETERMINE THE CAUSE OF THE ILLUMINATION. THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS); HOWEVER, THE PART WAS CURRENTLY UNAVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 208,589.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278474November 6, 2019
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
THE CAR GOES INTO LIMP MODE, ENGINE REDUCED POWER, STABILITY CONTROL OFF, TRACTION CONTROL OFF. CHECK ENGINE LIGHT COMES ON. CAR WILL NOT DRIVE OVER 20MPH HAPPENS WHEN I HIT BUMPS OR POTHOLES IN THE ROAD. CHECK ENGINE CODE P2137 I'VE REPLACED THE MAF SENSOR, THROTTLE POSITION SENSOR (GAS PEDAL) AND THE WHOLE THROTTLE BODY. STILL NOT FIXED. I'VE DONE EXTENSIVE RESEARCH ONLINE AND IN FORUMS. THIS IS A COMMON PROBLEM AND I DON'T KNOW WHAT ELSE TO DO. MY CAR IS AT THE SERVICE DEPARTMENT AT THE DEALERSHIP NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277601November 1, 2019
SERVICE BRAKES
LUCKILY NO ONE WAS IN FRONT OF ME, AND I WASN'T GOING FAST OR IT COULD HAVE BEEN EXTREMELY BAD ESPECIALLY HAVING MY SON WITH ME. MY BRAKES LITERALLY QUIT WORKING. I HAVE A 2018 PLATINUM ESCALADE. ALWAYS BEEN SERVICED TO DATE. I CALLED ON STAR AND NOW WAITING ON A ROLL BACK TO TAKE TO THE DEALERSHIP. I WAS PULLING INTO A GAS STATION WITH MY SON AND FELT LIKE I COULDN'T STOP BUT THOUGHT MAYBE SOMETHING WAS SLICK, I DROPPED HIM OFF TO HIS GRANDMA, PULLED INTO MCDONALD'S DRIVE THRU WHEN IT DID IT AGAIN. I BACKED OUT OF THE DRIVE THEN AND CALLED MY FIANC. THERE'S A FAST CHANGE LOL AND LUBE A MILE FROM WHERE I WAS, SO I SLOWLY PULLED INTO THE HIGHWAY TO MAKE IT THERE. ONCE THERE EVEN GOING SLOW IT WAS HARD TO STOP THE VEHICLE. I PUSHED THE BRAKE AS FAR AS IT WOULD GO TO THE POINT IT WAS ON THE FLOOR, IT MADE A GRINDING NOISE. I HAVE NEVER BEEN SO SCARED IN MY LIFE. KNOWING I HAVE HAD MY BABY IN THE CAR WITH ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11276946October 29, 2019
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
TL* THE CONTACT OWNS A 2015 CADILLAC ESCALADE. WHEN THE VEHICLE WAS PLACED IN REVERSE, THE BACK UP CAMERA WENT BLANK AND FAILED TO DISPLAY AN OBJECT. THE FAILURE OCCURED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO FAULKNER CADILLAC (6726 CARLISLE PIKE, MECHANICSBURG, PA 17050, (717) 691-2000) FOUR TIMES WHERE THE CAMERA AND NEW WIRES WERE REPLACED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271321October 27, 2019
AIR BAGS
RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE BY GM I HAVE AN AIRBAG RECALL WITHOUT SOLUTION. WE HAVE NO EXPLOSION OR INJURIES YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270876October 24, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS). THE CONTACT STATED THAT RYAN CADILLAC (LOCATED AT 911 HWY 55, BUFFALO, MN 55313, (866) 360-6185) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269846October 21, 2019
AIR BAGS
1UNREPAIRED RECALLS ASSOCIATED WITH THIS VIN MAY 27,2016 MANUFACTURER RECALL NUMBER2049151 NHTSA RECALL NUMBER16V381 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE SUMMARY TAKATA CORPORATION ('TAKATA') HAS DECIDED THAT A DEFECT WHICH RELATES TO MOTOR VEHICLE SAFETY EXISTS IN CERTAIN 2007-2011 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT, CHEVROLET AVALANCHE, SILVERADO 1500, SUBURBAN, TAHOE, GMC SIERRA 1500, YUKON, YUKON XL, AND 2009-2011 CHEVROLET SILVERADO 2500/3500 AND GMC SIERRA 2500/3500 VEHICLES. THIS IS BASED UPON TAKATA'S DECISION THAT FRONT PASSENGER AIRBAG INFLATORS IT SUPPLIED TO GM ARE DEFECTIVE. GM HAS SUBMITTED TO NHTSA A PETITION FOR INCONSEQUENTIALITY AND NHTSA HAS GRANTED GM UNTIL AUGUST 2017 TO COMPLETE ITS INVESTIGATION AND TO SUBMIT ALL DATA SUPPORTING THE PETITION. IF THE PETITION IS DENIED, GM WILL CONDUCT A RECALL OF THE AIRBAG INFLATORS COVERED BY TAKATA'S DEFECT INFORMATION REPORT. FOR MORE INFORMATION VISIT WWW.REGULATIONS.GOV AND SEARCH FOR DOCKET NO. NHTSA-2016-0124. SAFETY RISK THE PROPELLANT IN SOME TYPES OF TAKATA AIRBAG INFLATORS CAN DEGRADE OVER TIME, ESPECIALLY AFTER LONG TERM EXPOSURE IN HOT AND HUMID REGIONS. IF THE PROPELLANT DEGRADES TO A CERTAIN LEVEL, THE INFLATORS MAY RUPTURE DURING DEPLOYMENT, CAUSING SERIOUS OR FATAL INJURIES. THE AIRBAG INDICATOR HAS COME ON. I OWN TWO CADILLAC VEHICLES AND COINCIDENTALLY THEY HAVE THE SAME RECALL AND, THE SAME INDICATOR LIGHT HAS ILLUMINATED ON BOTH VEHICLES. I AM CONCERNED THAT THIS RECALL IS A POTENTIAL HAZARD. WE LIVE IN FLORIDA WHERE IT'S HOT, SO WE CONSTANTLY DRIVE IN THE SUN. FOR BOTH VEHICLES TO HAVE A RECALL AND NOW BOTH INDICATORS FOR AIRBAGS ARE ILLUMINATED I BELIEVE THAT THIS MAY BE APART OF THIS TAKATA ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269742October 20, 2019
STRUCTURE:BODY
DASH IS CRACKEDON BOTH SIDES POSSIBLE SAFETY HAZARD IF BITS OF PLASTIC DURING DEFROST AIR IS ON COULD FLY INTO DRIVER OR PASSENGERS EYE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269759October 20, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
ISSUE STARTED BY HAVING THE ENGINE CUTOFF OR GO INTO LOW POWER MODE. MECHANIC TRIED FINING POWER ISSUES, ENDED UP REPLACING PCM BOARD. ISSUE REMAINED. THEN OIL PRESSURE SENSOR CHECK ENGINE LIGHT CAME ON, HAD A MECHANIC REPLACE THE OIL PRESSURE SENSOR AND EVERYTHING WORKED FOR A LITTLE WHILE. NEXT LOW OIL PRESSURE MESSAGE CAME UP, STATING TO SHUT OFF ENGINE. AFTER READING AROUND, THE ISSUE SEEMS TO BE THAT THE CAMSHAFT ACTUATOR IS BEING STARVED OF OIL DUE TO LOW OIL PRESSURE, THAT IS CAUSED BY THE CAMSHAFT AND BEARINGS BEING BAD. THIS FAULTY PART CAUSES THE VEHICLE TO TURN OFF WHILE RUNNING, EXTREMELY DANGEROUS! HOW LONG UNTIL SOMEONE DIES? NEED GM TO MAKE THIS RIGHT. VEHICLE IS UNDER 80K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269650October 18, 2019
AIR BAGS
2008 CADILLAC ESCALADE. CONSUMER WRITES IN REGARD TO TAKATA AIRBAG RECALL NOTICE #49151. *AS THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE AIRBAG RECALL. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269429October 18, 2019
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
THE ADAPTIVE CRUISE CONTROL RADAR SENSOR WAS FOUND CRACK AFTER BEING TAKEN TO THE DEALERSHIP FOR ERROR CODE. ( THEIR WAS NO PHYSICAL DAMAGE TO THE FRONT BUMPER OR THE BOTTOM OF THE BUMPER OF THE VEHICLE. GM FAILED TO REPLACE THE PART UNDER WARRANTY BECAUSE THEY SAY THERE IS PHYSICAL DAMAGE TO THE PART NEEDED TO BE REPLACED. I BELIEVE THE PART SHOULD BE IN LOCATION WHERE ROAD DEBRIS CAN HIT THE PART. SERVICE ADVISOR HAS SAID THIS IS KNOWN ISSUE WITH THIS CADILLAC MODEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268957October 16, 2019
UNKNOWN OR OTHER
AT A STOPLIGHT ON AN OVERPASS THE CAR SHUT OFF AND WOULDN'T RESTART FOR 10 MINUTES. AFTER IT RESTARTED AND WE CONTINUED TO DRIVE AND GET ON THE HIGHWAY. THE CAR SHUTOFF WHILE DRIVING 60 MPH ON THE HIGHWAY. POWER STEERING WAS COMPLETELY LOST. WE WERE ABLE TO COAST TO THE SIDE OF THE HIGHWAY. AFTER 5 MINUTES OR SO CAR RESTARTED. THERE WAS A CADILLAC DEALER WITHIN 10 MILES SO WE CONTINUED ON TO TRY AND GET THERE. THE CAR SHUTOFF AGAIN GETTING OFF THE HIGHWAY ON THE EXIT RAMP AND AGAIN LOST POWER STEERING. AGAIN WAITED FOR 5 MINUTES THE CAR RESTARTED. SAME THING HAPPENED PULLING INTO THE DEALER PARKING LOT. WE WERE LUCKY THERE WASN'T MUCH TRAFFIC ON THE HIGHWAY OR I WOULD IMAGINE WE COULD HAVE VERY LIKELY CAUSED A BAD ACCIDENT WITH THE CAR SHUTTING OFF AT 60 MPH WITH NO STEERING. WE WERE IN A RURAL AREA WHERE THE HIGHWAY DEATH TOLL IS HIGH. I HAVE READ NUMEROUS CASES OF OTHER ESCALADE OWNERS HAVING THIS SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268487October 15, 2019
SERVICE BRAKES
MY CAR WAS THE SUBJECT OF A BRAKE RECALL N192268490, I HAVE HAD IT TO THE DEALER IN FLEMINGTON GM TWICE, THE LAST TIME APPROXIMATELY 2 WEEKS AGO. MY CAR WAS KEPT FOR NEARLY 10 DAYS AND I STILL HAVE A PROBLEM WITH THE BRAKES, SPECIFICALLY HARD BRAKING AND PROLONGED BRAKING DISTANCE. TODAY AT 1045 AM I CALLED CUSTOMER SERVICE AT CADILLAC GM AND THEY WERE COMPLETELY UNHELPFUL TELLING ME TO BRING IT BACK TO THE DEALER AGAIN. I NEED THIS FIXED IN A COMPETENT FASHION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268363October 14, 2019
AIR BAGS
MY VEHICLE HAS A RECALL ON IT FOR THE TAKATA AIRBAGS. I SPOKE TO GENERAL MOTORS (CONVERSATION #[XXX]) AND THEY SAID THERE IS NOTHING THAT CAN BE DONE UNTIL NHTSA PROVIDES A SOLUTION. THE FACT REMAINS I AM DRIVING A VEHICLE WITH AN OUTSTANDING RECALL THAT I CAN'T GET FIXED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267573October 10, 2019
ELECTRICAL SYSTEM, POWER TRAIN
AROUND 20,000 MILES WE STARTED DOCUMENTING ISSUES WITH THE DRIVE TRAIN BY TAKING IT INTO THE DEALERSHIP BUT WE HAD HAD THESE ISSUES PRIOR TO THE 20,000 MILE MARK. WHEN YOU WOULD BE TRAVELING AROUND 20 MPH AND TRAFFIC WOULD SLOW DOWN NEARLY COMING TO A STOP AND THEN SPEEDS WOULD PICK UP BACK AND YOU BEGAN TO ACCELERATE IT WOULD SHIFT WITH HARD THUD INTO GEAR. ALSO WHEN PLACING THE CAR IN REVERSE FROM PARK OR FROM REVERSE INTO DRIVE IT WOULD LUNGE FORWARD. WHEN AT A COMPLETE STOP AND SLOWLY REMOVING YOUR FOOT FROM THE BRAKE IT WOULD LUNGE FORWARD AS WELL. WE HAVE TAKEN IT INTO THE DEALERSHIP FOR THESE ISSUES A MINIMUM OF SIX TIMES WITH THE FOLLOWING OUTCOMES: 1) CANNOT DUPLICATE ISSUE 2) THEN DUPLICATED IT WAS A SOFTWARE ISSUE AND THEY UPDATED THE SOFTWARE 3) THIS IS JUST HOW THE TRANSMISSION SHIFTS - THIS IS NORMAL. THE SAME ISSUES ARE STILL OCCURRING AND MORE CONSISTENTLY WITH NO RESOLUTION FROM TWO DIFFERENT CADILLAC SERVICE DEPARTMENTS. THEN TWO WEEKS AGO THE MAIN SCREEN FOR AUDIO/THERMOSTAT/ NAVIGATION WENT COMPLETELY BLACK WHILE THE CAR WAS ON. COULD NOT CONTROL ANY OF THE AUDIO, THERMOSTAT, NAVIGATION - TRIED PRESSING THE HOME BUTTON, CONTROLS ON THE STEERING WHEEL. I TOOK A VIDEO OF THIS FOR PROOF IT HAPPENED BECAUSE I KNEW THEY WERE GOING TO TELL ME THEY COULDN'T DUPLICATE THIS. IN ADDITION, THE BLUETOOTH WOULD DISCONNECT MY PHONE INTERMITTENTLY THEN RECONNECT A FEW MINUTES LATER ALL ON ITS OWN. THE THERMOSTAT DISPLAY WILL SAY ITS 76 DEGREES BUT WILL BLOW COLD AIR ON MY MORNING 20 MINUTE DRIVE TO WORK. THIS IS OUR SECOND CADILLAC ESCALADE ESV. OUR FIRST 2004 IS STILL ON THE ROAD WITH MY DAUGHTER NOW DRIVING IT, I WISH I WOULD HAVE KEPT IT INSTEAD OF BUYING THIS ONE AS WE HAVE HAD NOTHING BUT PROBLEMS WITH IT. MY HUSBAND AND I HAVE PURCHASED 5 GM VEHICLES SINCE 1995 AND ARE SO DISAPPOINTED THAT OUR MOST EXPENSIVE PURCHASE TO DATE IS RIDDLED WITH ISSUES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267534October 9, 2019
ELECTRICAL SYSTEM
MY TRUCK STARTED ON FIRE SMOKE STARTED UNDER GLOVE BOX!, THEN FLAMES STARTED AND THE WHOLE TRUCK BURNED UP! I WAS JUST DRIVING ION THE HIGHWAY!! LUCKY TO BE ALIVE TO TELL THE STORY
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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