Cadillac Escalade Complaints

1,865 consumer complaints on file.

#11396416February 16, 2021
UNKNOWN OR OTHER
RUNNING BOARDS GO UP AND DOWN WHEN THE DOOR IS OPEN. BOTH MY WIFE AND NINE YEAR OLD DAUGHTER ALMOST HAD THEIR LEGS CAUGHT WHEN STEPPING OUT OF THE VEHICLE. THIS IS DANGEROUS AND THE MANUFACTURER CLAIMS NO RESPONSIBILITY. VERY DANGEROUS SAFETY CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394848February 5, 2021
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2021 CADILLAC ESCALADE. THE CONTACT STATED WHILE DRIVING 40 MPH, THE DASHBOARD INDICATOR BEGAN TO FLICKER AND THEN WENT BLANK. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER BAKER MOTOR COMPANY OF CHARLESTON (1513 SAVANNAH HWY SUITE A, CHARLESTON, SC 29407, (843) 628-0202) WHERE THE MECHANIC WAS UNABLE TO DIAGNOSE THE CAUSE FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 20.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394897February 5, 2021
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
SPEEDOMETER QUIT WORKING ON THE INSTRUMENT CLUSTER. ONLY AROUND 55,000 MILES ON VEHICLE. YOU CAN DRIVE IT AWHILE AND THEN IT QUITS WORKING. LET IT SIT FOR A FEW MINUTES AND IT WILL WORK AGAIN FOR A LITTLE WHILE AND QUIT AGAIN. NO OTHER GAUGES ARE AFFECTED YET. LAMP ASSEMBLY IS FADING FROM THE INSIDE OF THE LIGHT HOUSING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390704January 29, 2021
ENGINE
I STARTED MY VEHICLE ONE AFTERNOON TO A TAPPING SOUND DINING FROM UNDER THE HOOD. I CHECKED MY OIL, WHICH WAS GOOD THEN SCHEDULE TO HAVE MY TRUCK LOOKED AT BY A MECHANIC. HE STARTED THAT THE LIFTERS AND BEARINGS NEEDED TO BE REPLACED. I HAVE ALWAYS HAD THE OIL AND OTHER FLUIDS CHANGED REGULARLY SO I DON'T UNDERSTAND THE EXPENSIVE REPAIR. THE MECHANIC RECOMMEND A TREATMENT THAT WOULD GIVE ME TIME TO SAVE FOR THE REPAIR OF THE REPLACEMENT OF MY ENGINE. I NOW HEAR THAT ENGINE FAILURE IS COMMON IN THIS VEHICLE. WHY IS THERE NOT A RECALL TO REPAIR OR REPLACE THESE MASSIVE BILL OF A PART THAT WAS PROPERLY TAKEN CARE OF. MY VEHICLE IS STILL TAPPING AND IS NOW STARTING A SLIGHT JERK WHILE DRIVING AND A DELAY WHEN STARTING UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390718January 29, 2021
POWER TRAIN, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
WHEN DRIVING THE VEHICLE AND SHIFTING FROM 1-2 THE VEHICLE JERKS VERY HARD. I HAVE TAKEN IT TO THE DEALERSHIP 3 TIMES AND THE DID ALL REQUIRED UPDATES NEEDED. ON THE 3RD VISIT THE DEALERSHIP SAID THIS IS A KNOWN ISSUE AND THERE IS NO REPAIRING IT. THEY SAID GM UPDATED THE TRANSMISSION IN 2019 AND HAVE NOT HAD ISSUES SINCE. WHY WOULD THEY NOT PROVIDE THE UPDATED TRANSMISSION TO ALL PRIOR VEHICLES IF IT REMEDIES THE ISSUE? WHILE DRIVING MY CAR SHIFTS SO HARD SOME TIMES IT THROWS ME FORWARD. THIS OCCURS WHEN ACCELERATING FROM A STOP LIGHT ON THE ROAD OR STOP AND GO TRAFFIC ON THE HIGHWAY. AS FOR THE REVERSE ISSUE, THE CAR WILL ABRUPTLY ENGAGE THE BRAKING SYSTEM MAKING IT SEEM AS OF YOU HIT SOMEONE OR SOMEONE HIT YOU WHILE IN REVERSE. THIS OCCURS MAINLY WHEN REVERSING INTO A PARKING STALL. IT IS HIGHLY DANGEROUS AND CAN CAUSE WHIPLASH TO SOMEONE WHO IS NOT AWARE IT CAN OCCUR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389281January 21, 2021
AIR BAGS
REMEDY FOR THE PASSENGER AIRBAG HAS TAKEN WAY TOO LONG BECAUSE OF GM FIGHTING IT. IT IS VERY UNSETTLING AND UNSAFE FEELING EVERYTIME I DRIVE MY AFFECTED VEHICLE. PLEASE REMEDY SOON!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387890January 13, 2021
UNKNOWN OR OTHER
CRACKED DASHBOARD. SAME AS OTHERS HTTPS://WWW.CARPARTS.COM/BLOG/THE-LATEST-ON-THE-GM-CRACKED-DASH-ISSUE/
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387336January 9, 2021
POWER TRAIN
I WAS DRIVING AND THE VEHICLE WAS ACTING LIKE IT DIDN'T WANT TO SWITCHES INTO THE NEXT GEAR. TRANSMISSION FLUID WAS EMPTY. FILLED IT UP AND THE NEXT DAY IT STILL HAS THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386343January 4, 2021
ELECTRICAL SYSTEM
I WENT TO REPLACE /REPAIR MY VEHICLE AND THERE WAS A 5 MONTH BACK ORDER FOR A HYBRID BATTERY FROM CHINA. IF I HAVE TO WAIT THAT LONG FOR GM TO PRODUCE PARTS THEY SHOULD RECALL THE VEHICLE. I TRIED TO USE AN AFTERMARKET PROGRAM AND I'M STILL HAVING ISSUES WITH MY TRUCK. HYBRID IS IMPORTANT FOR THE CAR AS THE VEHICLE GOES INTO LIMP MODE WITH LIMITED POWER OR NO THROTTLE RESPONSE AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385624December 30, 2020
UNKNOWN OR OTHER
INFOTAINMENT SCREEN SHOWS CRACKING, BECOMES UNRESPONSIVE AND CLICKS ON IT'S OWN INTERMITTANTLY. RENDERS ALL FUNCTIONALITY INCLUDING ALL RADIO/SOUND, NAVIGATION, PROJECTION, ETC... USELESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385703December 30, 2020
ELECTRICAL SYSTEM
TOUCH SCREEN HAS BECOME NONE RESPONSIVE WITH A VISIBLE WEBBING EFFECT AND I AM NOT ABLE TO USE WHILE DRIVING WHICH CAUSES DISTRACTIONS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384313December 20, 2020
POWER TRAIN
REPAIR PLEASE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383896December 17, 2020
UNKNOWN OR OTHER
SERVICE DRIVER ASSIST SYSTEM ALERT WHILE DRIVING DEALER IS CONSULTING WITH CADILLAC ENGINEERING, BUT CAN'T FIGURE HOW TO FIX, BECAUSE NO CODE APPEARS - EVEN THOUGHT THE WARNING STILL APPEARS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11382906December 10, 2020
UNKNOWN OR OTHER
THE RADIATOR HAD TO BE CHANGED BECAUSE OF LEAKS IN IT. IT SEEMS TO BE COMMON PROBLEM AND SHOULD BE RECALLED TO COVER EXPENSES ON IT. HAPPENS WITH REGULAR USE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378411December 8, 2020
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
SOMETIMES WHILE BRAKING IT NEEDS MUCH MORE FORCE, MEANING I HAVE TO PUSH THE BRAKE ALL THE WAY DOWN. ALSO IT FEELS LIKE THEY STICK AT TIMES. I SAW THERE WAS A RECALL ON THE 2015-2018 FOR THIS ISSUE BUT IT MAY GO BACK FURTHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377772December 3, 2020
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
THE ENGINE LIGHT CAME ON, IT WAS TREMBLING FOR A MONTH PRIOR TO THE LIGHT. THEN PEPBOYS COULD NOT FIND PROBLEM. RESET ELECTRICAL PANEL. A WEEK LATER BRAKE STABILIZER LIGHT CAME ON. TOOK TO OCEAN CADILLAC IN MIAMI. THE ENGINE WAS SMOKING, KNOCKING AND ABOUT TO GO ON FIRE. IT LOST PRESSURE AND I CALLED INSURANCE FLATBED.. AFTER FUEL PUMP REPLACED AND $1200 LATER.. PICKED UP AND DROVE OFF. 15 MINUTES LATER ENGINE VIBRATING & SMOKING AS SERVICE DEPT CLOSED. THEY GAVE ME A LOANER CAR, AND SAID FUEL PUMP BLOWN OUT FROM ENGINE MALFUCTION.. OTHER OWNERS, SAME MODEL, TOLD ,ME A COMMON PROBLEM THAT GM REPAIRS FOR FREE SINCE ON RECALL. THE DELEARSHIP NOW SAYS 4,000 BILL TO FIX THE ROOT OF THE PROBLEM. THIS SHOULD BE COVERED BY GM WHO DOES NOT ANSWER THE PHONE. TWO MONTHS GOING BACK AND FORTH THE DELEARSHIP AND NO MORE MONEY TO GIVE 4,000 TO THE ENGINE WHICH IS ON RECALL & RESPONSIBILITY OF GM MOTORS.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11377143November 30, 2020
UNKNOWN OR OTHER
WE HAVE THREE CRACKS ON OUR DASH BOARD. THE CAR IS GARAGE KEPT AND HAS NEVER BEEN IN AN ACCIDENT AND THE CRACKS KEEP FORMING. WE HAVE HAD THE CAR FIVE YEARS AND EVERY YEAR ANOTHER CRACK FORMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376081November 24, 2020
AIR BAGS
WAITING ON FOLLOWUP TO THIS RECALL SINCE 2016 BUT THE MANUFACTURER DOESN'T HAVE A REMEDY YET FOR THIS AIRBAGS THAT POSE A SAFETY RISK OF BURSTING OVERTIME. MY VEHICLE IS MY DAILY DRIVER SO I AM CONCERNED ABOUT THIS. I SAW IN THE NEWS ABOUT THIS TODAY SO AM FOLLOWING UP ON THE RECALLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376091November 24, 2020
AIR BAGS, STRUCTURE:BODY
AIRBAG RECALL: MAY HAVE DEFECTIVE AIRBAGS. EX: BEEN IN A COUPLE COLLISIONS AND NO RESPONSE FROM BAGS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11376134November 24, 2020
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. HANLEES DAVIS CHEVROLET (4989 CHILES RD, DAVIS, CA 95618) WAS CONTACTED AND MADE AWARE OF THE ISSUE. THE DEALER CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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