Cadillac Escalade Complaints

1,865 consumer complaints on file.

#11414146April 27, 2021
POWER TRAIN
TL* THE CONTACT OWNS A 2005 CADILLAC ESCALADE. THE CONTACT STATED THAT THE GEAR SHIFT LEVER LIGHT FAILED TO ILLUMINATE DURING THE DAYTIME. THE CONTACT STATED THAT DURING NIGHT TIME DRIVING, THE GEAR SHIFTER LIGHT OPERATED AS DESIGNED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 05V055000 (POWER TRAIN). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413871April 25, 2021
SERVICE BRAKES
COMPLETE BRAKE SYSTEM FAILURE DUE TO BRAKE LINE LEAK DUE TO INFERIOR BRAKE LINES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408144April 14, 2021
LANE DEPARTURE: BLIND SPOT DETECTION, BACK OVER PREVENTION: WARNINGS
DRIVERS SIDE BLIND SPOT MONITORING AND REAR PARKING DEFECTIVE. THIS OCCURS WHEN THE CAR IS IN MOTION AND STAYS ON OVER 35 MILES PER HOUR. UNDER 35 MILES PER HOUR IT TURNS ON AND OFF AT RANDOM TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406861April 7, 2021
STRUCTURE:BODY
DASHBOARD CRACKED WHILE PARKED IN DRIVEWAY AS A RESULT OF HEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405449March 29, 2021
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V050000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED DEVAN LOWE INC CADILLAC GMC LINCOLN (AL-77 & STEELE STATION RD, ATTALLA, AL 35954, (256) 344-4832) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404990March 26, 2021
AIR BAGS, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE, EQUIPMENT:ELECTRICAL:AUX AUDIO JACK/PLUG
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V050000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT NOTIFIED IMPERIAL VALLEY CHEVROLET BUICK GMC CADILLAC (602 WAKE AVE, EL CENTRO, CA 92243) AND WAS INFORMED THAT THEY NEITHER HAD THE TOOLS NOR THE PROCEDURE TO REPAIR THE VEHICLE. THE CONTACT NOTIFIED THE MANUFACTURER AND WAS INFORMED THAT THEY KNEW NOTHING ABOUT THE RECALL. THE CONTACT WAS TRANSFERRED TO ANOTHER NUMBER HOWEVER, THERE WAS NO RESPONSE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405065March 26, 2021
ENGINE, FUEL/PROPULSION SYSTEM
OUR 2016 ESCALADE WITH 20,000 MILES HAD THE TAIL PIPE CORRODE AND FALL OF THE VEHICLE. THE REAR BUMPER WAS SUBJECT TO EXCESSIVE EXHAUST HEAT WHICH SUBSEQUENTLY MELTED THE BUMPER AND BACK-UP SENSORS. IF THE ISSUE WASN'T NOTICED, A MAJOR THERMAL EVENT COULD HAVE OCCURRED AND THE TRUCK COULD HAVE BEEN A TOTAL LOSS. CADILLAC HAS REFUSED TO WARRANTY THIS ISSUE. WE ALSO HAVE A 2019 ESCALADE THAT IS SHOWING SIGNIFICANT SIGNS OF CORROSION AT THE SAME WELD. I BELIEVE THIS IS 100% A DESIGN ISSUE. THE SERVICE DEALER, AUTONATION IN PALM BEACH, FL TOLD ME THAT THEY WOULDN'T WARRANTY BECAUSE I ASKED THEM TO INSTALL THE CADILLAC OPTIONAL UPGRADE EXHAUST, NOT WOULD THEY COVER ANY OF THE MELTED COMPONENTS DUE TO THE INFERIOR TAIL PIPE DESIGN. I HAVE PHOTOS OF THE 2016 EXHAUST UPON FAILURE AND THE 2019 WITH THE START OF CORROSION THAT I CAN EMAIL DIRECTLY.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11404061March 20, 2021
AIR BAGS
EVERY SO OFTEN MY SERVICE AIR BAG LIGHT WILL APPEAR ON THE DASH UPON STARTING THE VEHICLE. I THOUGHT IT COULD HAVE SOMETHING TO DO WITH MOVING THE SEATS BACK AND FORTH AND A WIRE ISSUE. I RECEIVED A SAFETY RECALL FOR THE PASSENGER SIDE FRONTAL AIRBAG INFLATOR SHORTLY AFTER THIS STARTED HAPPENING. WHEN I CALLED ABOUT REPAIRING THE RECALL THEY SAID THEY DIDN'T HAVE PARTS AVAILABLE TO CORRECT THIS ISSUE. I HAVE CHILDREN THAT RIDE IN THE FRONT AND I'D HATE FOR THIS TO EXPLODE WHILE DRIVING DOWN THE ROAD ON THEM OR ANYONE FOR THAT MATTER. WHEN WILL THERE BE A SOLUTION? HOW WILL WE KNOW THE PART IS AVAILABLE? PLEASE FIX ASAP!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403882March 19, 2021
ENGINE, POWER TRAIN, SUSPENSION
I HAVE A 2007 CADILLAC ESCALADE AND ON THE DASH IT WILL READ OIL PRESSURE LOW STOP ENGINE AND THE OIL LIGHT WILL COME ON THEN BACK OFF. UPON RESEARCH FROM A SHOP MECHANIC HE SAID THAT IT WAS COMMON FOR THOSE 6.2 MOTORS FOR THE CAM BEARINGS TO GO BAD CAUSING NO OIL TO REACH THE TOP OF THE MOTOR AND COULD CAUSE ENGINE FAILURE AND MOTOR TO COME APART AND KILL SOMEONE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403682March 18, 2021
POWER TRAIN
TRANSMISSION IS NOT SHIFTING PROPERLY. JUMPS BETWEEN LOWER GEARS. FOLLOWED THE FIX GM RECOMMENDED WHICH CHANGED THE TRANSMISSION OIL TO ONE OF A DIFFERENT TYPE AND VISCOSITY. WORKED FOR AWHILE BUT SHIFTING ISSUES HAVE COME BACK. A BIT DISCONCERTING WHEN IT DOES IT. STARTLES AND DISTRACTS THE DRIVER AND CAN CAUSE POTENTIAL OVER-COMPENSATION AND BRAKING. NOTICED MORE AS WINTER IS TRANSITIONING TO SPRING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403575March 17, 2021
AIR BAGS
TL* THE CONTACT OWNS A 2010 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V050000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED MICHAEL CADILLAC (5787 N BLACKSTONE AVE, FRESNO, CA 93710) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403278March 16, 2021
ELECTRICAL SYSTEM, POWER TRAIN, SUSPENSION
THE DRIVE SUSPENSION LIGHT STAYS FLASHING AND THE VEHICLE IS ALL OVER THE ROAD THEN COME NIGHT THE DASH LIGHTS IN THE INTERIOR INSTRUMENTAL PANEL GO OFF AND YOUR ARE UNABLE TO SEE YOUR SPEED OR ANY OF THE DASH THE VEHICLE DOES THIS WEATHER IT WOULD BE IN MOTION OR STATIONARY AND 8D IS CONSTANTLY DOING THIS SINCE I PURCHASED THE VEHICLE IN 11/19/2020
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403383March 16, 2021
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V050000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SANTA MONICA BUICK GMC (1717 SANTA MONICA BLVD, SANTA MONICA, CA 90404) AND THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403063March 15, 2021
ENGINE, POWER TRAIN, SUSPENSION
II PURCHASE THE TRUCK WITH THE UNDERSTANDING IT HAD ONLY 124,946 MILES.TWO LATER I FOUND THRU CAR FOX THAT THE MILES HAD ROLL BACK. IN 2018 THE MILES 195000 THEN IN 2019 175000 AND 2020 NO MILES AT ALL. TWO DAYS AFTER PURCHASE CHECK ENG LITE AND OTHER LITES CAME ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402889March 14, 2021
POWER TRAIN
THIS VEHICLE HAS HAD ONGOING TRANSMISSION ISSUES SINCE IT WAS PURCHASED. IT HAS BEEN TO THE DEALER 9 TIMES AND THEY CLAIM EVERYTHING IS OK BUT IT IS NOT. IT IS SLUGGISH SHIFTING, HUNTS FOR GEARS, SOMETIMES BANGS INTO GEAR SO HARD IT FEELS LIKE YOU'VE BEEN IN AN ACCIDENT, SHUTTERS AND SHAKES, AND THIS HAPPENS REGULARLY REGARDLESS OF HOW FAST YOU'RE DRIVING OR WHAT TYPE OF ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400197March 10, 2021
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V050000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT DIMMITT CADILLAC OF CLEARWATER (25191 US HWY 19 N, CLEARWATER, FL 33763, (727) 608-5239) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400034March 9, 2021
AIR BAGS
TL* THE CONTACT OWNED A 2009 CADILLAC ESCALADE. THE CONTACT STATED WHILE DRIVING 45 MPH, THE PASSENGER SIDE AIR BAG DEPLOYED WITHOUT IMPACT WHICH RESULTED IN THE CONTACT LOSING CONTROL OF THE VEHICLE AND CRASHED INTO A POLE. NO FURTHER DETAILS WERE AVAILABLE IN REGAURDS TO THE CRASH. THE CONTACTS WIFE WHO WAS SEATED IN THE FRONT PASSENGER SIDE SUSTAINED WHIPLASH AND DID NOT SEEK MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO (WHITMORE'S WRECKER SERVICES INC 600 W GREENWOOD AVE, WAUKEGAN, IL 60087 (847) 623-7080). UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 21V052000 (AIR BAGS) HOWEVER THE VIN WAS NOT INCLUDED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11398891March 3, 2021
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V052000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ARROWHEAD CADILLAC (8310 W BELL RD, GLENDALE, AZ 85308, (623) 455-6910) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND REQUESTED THAT THE VEHICLE NOT BE DRIVEN UNTIL REPAIRED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398175February 27, 2021
ENGINE
RADIATOR LEAK DISCOVERED. PROBLEM WITH CYCLING OF THE THERMOSTAT THAT CAUSES STRESS FRACTURES ON THE RADIATOR LEADING TO COOLANT LEAKS. GM BULLETINS ON THE 2014 AND 2015 MODELS. P11513A AND P11513F. THIS WAS LEAKING FOR A WHILE AND WAS NOT NOTICED UNTIL MULTI POINT INSPECTION I REQUESTED BY THE SERVICE CENTER I USE FOR SERVICE. (B&B SERVICE CENTER, FARMINGTON NH. THIS WAS A KNOW ISSUE ON THIS MODEL VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397686February 24, 2021
ENGINE, POWER TRAIN, SUSPENSION
I HAD MY 2015 ESCALADE ESV IN THE SHOP FOR A SOFTWARE UPGRADE AND WAS INFORMED THAT BOTH MY RADIATOR AND FRONT STRUTS WERE LEAKING. MY TRUCK HAS 40,677 MILES ON IT. THE DEALER QUOTED ME 1,532 FOR THE RADIATOR AND 1,822 FOR THE FRONT STRUTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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