Cadillac Escalade Complaints

1,865 consumer complaints on file.

#11727672March 28, 2026
ENGINE
Driving on freeway, engine starting knocking loudly and completely failed. I blew an engine on my 2023 escalade esv as well. Seems like the recall might need to be extended to the 2026 models as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727310March 26, 2026
ENGINE
Engine Failure According to Chevrolet dealership my engine needed to be replace due to tapping coming from the engine. In addition, they found lifter damage along with the camshaft. Cylinder 3 lifter roller failure causing noise and camshaft damage, Yes this was confirmed and engine replaced at that same dealership No warning light or any other symptoms prior to the problem. I have a copy of the receipt and the complete work order from the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727375March 26, 2026
EXTERIOR LIGHTING, POWER TRAIN
The engine. I’m told my engine is not part of the recall but makes an extremely loud sound on start up. Been to dealer just for them to say the vehicle is not part of the recall. Recently called roadside assistance because the vehicle shut off in the middle of traffic. Took it back to dealer, Nothing they can do, just keep bringing it back! Now warranty has expired & sound is getting worse
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726570March 23, 2026
ENGINE
My Escalade had just been into the dealer because the battery died at only 4200 miles. I drove away and after 10 minutes, I was getting warning messages that the engine was overheating and to turn the vehicle off immediately. I had to pull over on the freeway while listening to my engine knock and click. I eventually got it back to the dealer where they were unable to turn the car on and unable to determine the issue other than telling me it’s something with the engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726487March 23, 2026
ENGINE
I’m using this car in Poland (Europe) my engine starts to make knocking noise due to Bearings rods and lifters failure . N252494001 L87 Engine Loss of Propulsion I called to European Cadillac authorized service and they refused to replace the engine because USA based manufacturer don’t wan’t to repair a car even is still on warranty
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726402March 23, 2026
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
On March 21, 2026 while traveling at approximately 70 mph on a public highway, the vehicle experienced a sudden and total loss of propulsion. The vehicle stalled in active traffic, creating an immediate and life-threatening hazard. Following the stall, the vehicle’s system failed, and the vehicle would not engage any gear, including “Park” or “Neutral.” Consequently, the vehicle could not be towed by standard means and required a specialized car carrier to be transported to Heritage Cadillac in Morrow, GA 30260.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726077March 21, 2026
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
Vehicle: 2023 Cadillac Escalade (VIN: [XXX] ) Dealer: Cadillac Pasadena Case Number (GM Corporate): XXX Refusal to perform a mandatory Federal Safety Recall remedy. Details: 1. My vehicle is currently under Safety Recall XXX(L87 Engine Loss of Propulsion). I experienced a loss of propulsion and brought the vehicle to Cadillac Pasadena. 2 The dealership technician confirmed the engine is exhibiting "abnormal noise (lifter clatter on both banks) and active misfires." 3 The dealership claims they cannot complete the mandatory PicoScope diagnostic test for the recall because the engine condition (misfires/noise) interferes with the equipment. 4 Under GM Special Coverage XXX, if the engine cannot be safely tested due to internal mechanical failure within the recall population, GM is mandated to cover the diagnostic teardown and full engine assembly replacement at no cost to the consumer. 5 The dealership is refusing to authorize the teardown under the GM Special Coverage code and is instead pressuring me to pay myself. 6 The dealership has stopped responding to my written inquiries (sent March 18th and 19th) and refuses to provide a loaner vehicle, despite the vehicle being officially "unsafe to drive" due to the open safety recall. I am asking you to requre Immediate authorization of engine teardown and full engine assembly replacement under GM Special Coverage XXXat $0 cost to me, and provision of a loaner vehicle as required for safety recall grounding. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725927March 20, 2026
FUEL/PROPULSION SYSTEM, ENGINE
There was a recall on the L87 propulsion. The dealer changed the oil and said it was fixed. I left the dealer and the issue still persists. They refuse to address it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725618March 19, 2026
ENGINE
On Oct 14,2025 Dealer did a GM safety recall under N252494000 On March 14th 2026 the motor with out, the dealership is now going to replace the motor under the Recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725534March 19, 2026
ENGINE, FUEL/PROPULSION SYSTEM
After having the initial engine failure recall completed by the dealership by switching to a different viscosity oil… While traveling at 45 mph the motor made a knocking or ticking sound with a squeal and then “hiccuped “ and immediately lost all power. I was only able to steer the vehicle onto a busy sidestreet. The vehicle had recently been serviced by Cadillac. Once stopped, the vehicle cannot be shifted from park due to “shifting conditions not met” so I was blocking the entire intersection. Police had to respond for traffic control. Due to the electronic shifter the only way to shift the vehicle into neutral is with tools and getting underneath the vehicle to remove a bolt. There is no reasonable or prudent way to do this in the middle of an intersection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725511March 19, 2026
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
On March 19, 2026 around 830AM EST, the vehicle turned off while I was driving around ~40mph. I lost all power while on a busy street and I was unable to move the car to the side of the road. The car would not shift into drive or neutral, and therefore remained in the middle of the road until a tow truck had to flatbed it to the Cadillac dealership. The L87 recall on this vehicle was performed in August 2025, however the Cadillac dealership said there were no issues found with the L87 recall. The symptoms of today's issue - vehicle turning off while driving and does not start back up, is similar to other reports of this L87 recall and demonstrates that this recall was not accurately performed and/or remedied during the service.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725325March 18, 2026
ENGINE
Engine has been making a knocking sound and shaking and vibrating very loud loudly. The engine light has been on as well as the traction light and it is acts like it’s going to stall every time I turn on the engine. Because of safety concerns, especially on the very busy highway, where I do a lot of driving, I have been afraid to drive the car. Sewell Cadillac is aware of the engine problem and they informed me I need a $10,000 engine replacement! My 2020 engine falls outside of the current recall by one year. I feel as if GMC should be responsible for this unbelievable and totally unexpected problem! I have several friends who are experiencing the same issues with their GMC with the same year and comparable mileage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725365March 18, 2026
ENGINE
The engine in my 2015 Cadillac Escalade failed unexpectedly at approximately 53,000 miles. Immediately prior to the failure, the engine developed a noticeable knocking noise, indicating a potential internal issue. While attempting to park in a public parking garage, the vehicle suddenly lost power and the engine shut down without any warning lights or alerts. This created a hazardous situation in a confined area with other vehicles and pedestrians, as I was unable to properly control or maneuver the vehicle. The sudden loss of power and complete engine shutdown significantly increased the risk of a collision or injury. The engine would not restart after the failure, leaving the vehicle disabled in the garage. Due to the confined space, the vehicle had to be removed using specialized towing equipment. The vehicle has been dealer-maintained since purchase, and I am the original owner. There were no prior major engine issues before this incident. The vehicle was towed to a dealership, where it was confirmed that the engine had seized and failed internally. I was quoted approximately $20,000 for a rebuilt engine replacement. This type of catastrophic engine failure at relatively low mileage, without warning, presents a serious safety concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725048March 17, 2026
POWER TRAIN
The engine suffered catastrophic failure, piston number six 6and connecting rod broke in pieces and made a hole on the block. This is a L 87 engine 6.2 L.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724838March 17, 2026
ENGINE, SEAT BELTS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I SCHEDULED SERVICE A SERVICE APPOINTMENT WITH RICK HENDRICK CHEVROLET IN NAPLES, FL. AFTER LEAVING THE VEHICLE AS SCHEDULED THE SERVICE MANAGER REFUSED TO PERFORM THE SAFETY COVERED RECALLS AND STATED DUE TO THE ISSUE OF THE VEHICLE HAVING A BRANDED TITLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724651March 16, 2026
ENGINE, POWER TRAIN
Mileage: 90,406 2015 Cadillac Escalade Engine: 6.2L V8 EcoTec3 has experienced lifter and camshaft failure, and the vehicle is now stalling while driving, creating a serious safety risk. I transport my disabled child daily, and the stalls are unpredictable, putting us and other drivers at risk. This issue is consistent with the pending class action Harrison v. General Motors LLC, which alleges that 2014–present Cadillac Escalades with 6.2L AFM/DFM lifters can fail, causing engine noise, stalling, and catastrophic engine failure. The vehicle was service on 3/02/2026 at Riverview Chevrolet GMC for these issues and a complaint was summit to GM for these problems. Since after having the vehicles services I have had issues with the vehicle stalling while in progress and while driving causing me to be very scary that the vehicle will completely stall out or shut down on me while on the road driving causing an accident. Please help me resolve this unsafe matter. Thank You!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724347March 14, 2026
ENGINE, POWER TRAIN
My 2017 Cadillac Escalade with the 6.2L V8 engine experienced AFM (Active Fuel Management) valve lifter failure. While driving on the freeway the vehicle began stuttering and shaking violently, and it felt as though I had lost control of the vehicle. The check engine light illuminated and diagnostic codes P0300 (random misfire) and P0304 (cylinder 4 misfire) were found. The vehicle was confirmed by a Cadillac dealership to have collapsed AFM lifters on the right side, a faulty valve lifter oil manifold (VLOM), and a broken exhaust bolt requiring extraction. The engine was also showing slightly low compression at times and making noise on cylinder 4. This is a known defect in GM's AFM system across multiple model years. The failure poses a serious safety risk as the stuttering, shaking, and sudden loss of engine power occurred unexpectedly at freeway speeds, significantly reducing my ability to safely control the vehicle. The repair has been confirmed and quoted by an authorized Cadillac dealership. The vehicle is available for inspection upon request.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724236March 13, 2026
SERVICE BRAKES, EXTERIOR LIGHTING, ELECTRICAL SYSTEM
Tubo problema en k a lus derecha delantera l
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723318March 10, 2026
ENGINE
There was a recall on my Cadillac Escalade regarding the engine. We had the vehicle inspected in the fall and were told that our engine was not affected and was safe to operate. However, on Sunday, March 8, the engine suddenly failed while I was driving on an exit ramp with children in the car. There were no warning lights or prior indications of a problem. I took the appropriate steps to have the vehicle evaluated under the recall, yet we were still placed in a dangerous and potentially life-threatening situation due to the engine failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723005March 9, 2026
ELECTRICAL SYSTEM, VISIBILITY/WIPER, LANE DEPARTURE: ASSIST
- What component or system failed or malfunctioned, and is it available for inspection upon request? The rearview backup camera system seems to be misaligned or improperly calibrated or connecting to the wrong camera when put into reverse. When the vehicle is placed in reverse, the camera image points downward and primarily shows the rear bumper rather than the area behind the vehicle. This significantly limits the rear field of view that the camera is intended to provide. -How was your safety or the safety of others put at risk? Because the backup camera view points downward and does not clearly show the area behind the vehicle, it does not show me pedestrians, small children, vehicles or objects directly behind the vehicle when reversing. This creates a risk of backing into a person, vehicle, or object because the driver cannot rely on the camera display to safely check the rear area. - Has the problem been reproduced or confirmed by a dealer or independent service center? The dealership did confirm that this is an issue and advised me that they could not figure out what the problem is and sent me on my way without resolution. -Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The component has been inspected by the dealership. They confirmed it has an issue by comparing the view with another Escalade. -Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning lamps, messages, or alerts appeared prior to or during the issue. The backup camera display functions normally but consistently shows an incorrect downward viewing angle that primarily displays the rear bumper instead of the area behind the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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