Cadillac Eldorado Complaints

488 consumer complaints on file.

#10735170July 20, 2015
ELECTRICAL SYSTEM, SERVICE BRAKES
TL* THE CONTACT OWNS A 1997 CADILLAC ELDORADO. WHILE DRIVING VARIOUS SPEEDS, THE ANTI BRAKING SYSTEM AUTOMATICALLY ENGAGED WITHOUT WARNING. THE CONTACT NOTICED A FUEL ODOR WHEN SHE TURNED THE IGNITION SWITCH INTO THE RUN POSITION. THE CONTACT WAS UNABLE TO TURN THE IGNITION SWITCH INTO THE RUN POSITION INTERMITTENTLY AND HEARD AN ABNORMAL NOISE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723971June 8, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 1995 CADILLAC ELDORADO. WHILE PARKED, THE CONTACT NOTICED A STRONG FUEL ODOR COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DISCOVERED THAT THE PLASTIC FUEL LINES WERE NOT REPLACED WITH THE STAINLESS STEEL FUEL LINES. THE GMC DEALER WAS ALSO CONTACTED AND STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 04V110000 (FUEL SYSTEM, GASOLINE). THE REMEDY FAILED TO CORRECT THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10711825April 20, 2015
VEHICLE SPEED CONTROL, ENGINE
FROM A COMPLETE STOP THE CAR SUDDENLY ACCELERATED AS IF I HAD FLOORED THE GAS PEDAL. I BRAKED HARD AND BROUGHT THE CAR TO A STOP, THE ENGINE STILL RACING. I TURNED OFF THE ENGINE, WAITED A WHILE AND RESTARTED THE CAR. NORMAL OPERATION. I WAS TOO FAR FOR A TOW, SO I DROVE ~50 MILES TO MY DAUGHTER'S HOUSE. THE CAR ACCELERATED TWICE MORE AT FREEWAY SPEEDS. HARD BRAKE, PULL TO THE SIDE, SHUT OFF ENGINE, RESTART, EVERYTHING NORMAL. THIS HAS HAPPENED 5 MORE TIMES, TWICE WITH WITNESSES TO SEE THAT I DID NOT MISTAKENLY HIT THE GAS PEDAL INSTEAD OF THE BRAKE. MORE STUFF REPLACED OVER THE NEXT THREE YEARS, BUT THE PROBLEM STILL OCCURS OCCASIONALLY. INDEPENDENT GM MECHANIC THINKS THAT THE COMPUTER DROPPING OUT AND RESTARTING AGAIN AT FULL-THROTTLE COULD CAUSE IT, AND THAT REPLACING THE COMPUTER WOULD NOT GUARANTEE A FIX. THE VEHICLE HAS ONLY 85,000 MILES ON IT NOW AND IS IN OTHERWISE FINE SHAPE AS FAR AS THE DRIVETRAIN IS CONCERNED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706480April 19, 2015
FUEL/PROPULSION SYSTEM
AFTER ROUTINE OIL CHANGE, A RAW GASOLINE SMELL WAS DETECTED, INVESTIGATION WITH IGNITION ON, GASOLINE WAS SPRAYING FROM FUEL LINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662858December 8, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 1995 CADILLAC ELDORADO. THE CONTACT STATED THAT THAT FUEL FUMES EMITTED INTO THE VEHICLE AND THE ENGINE FAILED TO START. THE CONTACT NOTICED THAT THERE WAS A PUDDLE LOCATED UNDER THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS. THE TECHNICIAN DIAGNOSED THAT THERE WAS A FUEL LEAK AND THE RETURN LINE WAS FRACTURED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FUEL ODOR PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 175,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615482July 28, 2014
ENGINE
CADILLAC ELDORADO. CONSUMER WRITES IN REGARDS TO INFORMATION ON VEHICLE ENGINE FAILURES. *SMD THE CONSUMER STATED THE ENGINE WAS REPAIRED. HOWEVER, IT HASN'T WORKED CORRECTLY SINCE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609039July 8, 2014
SERVICE BRAKES, AIR BAGS
TL* THE CONTACT OWNS A 2000 CADILLAC ELDORADO. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE BRAKES WERE ENGAGED AND FAILED TO STOP THE VEHICLE. THE YELLOW SERVICE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL BEFORE THE VEHICLE STALLED. AS A RESULT, THE CONTACT LOST CONTROL AND CRASHED INTO A FENCE. THE AIR BAGS FAILED TO DEPLOY. THERE WAS A POLICE REPORT FILED. THE CONTACT SUSTAINED A CONCUSSION. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 62,000. PAM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10598796June 17, 2014
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
FUEL DELIVERY SYSTEM WAS SPRAYING FUEL ONTO HOT ENGINE (INCIDENT OCCURRED ON 11/17/10, AND REPAIRED AT LOCAL CERTIFIED REPAIR CENTER.) NHTSA RECALL #04V110000/GM RECALL NO. 41921. OWNER WAS NEVER NOTIFIED OF RECALL. THE RECALL BEGAN ON 06/02/04 FOR 1996-1997 OLDSMOBILE AND 1996-1997 AURORA VEHICLES. OWNERS OF 1995 CADILLACS AND OLDSMOBILE AURORA'S WERE SENT LETTERS ON 08/06/04. NO MENTION OF 1996 CADILLAC EL DORADO ! CADILLAC DEALERSHIP REFUSES TO REIMBURSE OWNER FOR REPAIR, EVEN THOUGH ALL REQUIRED DOCUMENTATION HAS BEEN PROVIDED TO THE DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577523April 4, 2014
ENGINE
THE CAR HAS BEEN OVERHEATING SINCE 83600 MILES. WE CHANGED THE THERMOSTAT AND IT STILL DID THE SAME THING. TOOK TO CADILLAC DEALER AND THEY SAID THERE WAS NOTHING WRONG. WENT GOT THE CAR AND PAID PRICE 3 DAYS LATER IT WAS OVERHEATING AND ANTIFREEZE WAS DISAPPEARING. FILLED THE RADIATOR UP WITH ANTIFREEZE AND IT DISAPPEARED AGAIN. WE CHANGED THE LOWER RADIATOR HOSE AND FLUSHED THE RADIATOR AND TRIED IT AGAIN. THE COOLANT DISAPPEARED AGAIN AND NO SIGN OF A LEAK. WHERE IS THE ANTIFREEZE GOING. I WAS TOLD IT WAS THE HEAD GASKET OR THE INTAKE MANIFOLD GASKET. I AM UNEMPLOYED AND DO NOT HAVE THE MONEY TO HAVE THIS DONE. I CAN NOT FIND WORK WITHOUT A VEHICLE. I JUST BOUGHT THIS CAR AT 75000 MILES. THIS CAR RAN LIKE A CHARM UNTIL I TOOK IT IN FOR AN OIL CHANGE AT THE CADILLAC DEALER AND THEY PUT THE WRONG OIL IN THE ENGINE. BY THE WAY THIS ENGINE IS THE NORTHSTAR ENGINE. THE MILEAGE NOW IS AT 84000 MILES. ALL CADILLAC DEALERS I HAVE TAKEN MY CAR TO PREVIOUSLY HAVE ALWAYS USED MOBILE OIL. THEY WERE TRYING TO TELL ME THIS OTHER OIL IS THE SAME. OBVIOUSLY THIS WAS NOT THE SAME. IT WRECKED MY CAR AND NOW I CAN NOT AFFORD TO FIX IT. THIS CAR HAS THE YEARS ON IT BUT NOT THE MILES FOR THE YEARS. WHY SHOULD YOU HAVE TO TEAR AN ENGINE APART WITH THIS LOW OF MILES ON IT. CARS ARE TO LAST TO 250,000 MILES WELL THIS ONE HAS NOT EVEN MADE IT TO 100,000 MILES. I WOULD REALLY LIKE SOME HELP GETTING THIS VEHICLE FIXED. IF THIS IS THE WAY CADILLAC'S ARE I WILL NEVER BUY ANOTHER CADILLAC IN MY LIFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568855March 12, 2014
ELECTRICAL SYSTEM
WHILE TRAVELING AT 65 MPH THE ENGINE QUIT IN THE MIDDLE OF THE I-35W BRIDGE OVER THE MISSISSIPPI RIVER IN MINNEAPOLIS. I MANAGED TO COAST SAFELY TO A STOP ON AN EXIT RAMP ABOUT 200 FT FROM BOBBY AND STEVE'S AUTO WORLD. THEY SPENT FOUR HOURS TRYING TO FIGURE OUT THE PROBLEM WAS. THEY FOUND THE ECS FUSE HAD BLOWN BUT THEY WERE NOT ABLE TO DETERMINE WHAT CAUSED ITS FAILURE EVEN AFTER FOUR HOURS OF WORKING ON THE CAR. THEY REPLACED THE FUSE AND EVERYTHING BEGAN WORKING PROPERLY. THE PROBLEM HAD NOT RECURRED AS OF THIS DATE. I BOUGHT A PACKAGE OF FIVE10 AMP REPLACEMENT FUSES AND PUT THEM IN THE GLOVE COMPARTMENT. I WAS TOLD THAT ECS FUSE SUPPLIES THE POWER TRAIN CONTROL MODULE, THE AGR VALVE, THE EVAPORATOR CANISTER PURGE VALVE, THE IGNITION ONE RELAY, THE MASS AIRFLOW SENSOR, AND THE TRANS AXLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562367January 31, 2014
ELECTRICAL SYSTEM
ON OUR WAY TO A FAMILY FUNERAL BELLS STARTED GOING OFF AND LIGHTS FLASHING. MY HUSBAND HAD PUT IN A NEW ENGINE FROM ONE STOP AUTO DON'T KNOW WHY. WHEN WE CAME BACK FROM VIRGINIA I TOOK THE CAR TO MY MECHANIC HE DIDN'T WANT TO DO ANYTHING TO IT. HE BELIEVED THE BRAIN AND THE ENGINE WASN'T COMMUNICATING. MY HUSBAND SUGGESTED WE TAKE THE CAR TO CHESAPEAKE CADILLAC IN COCKEYSVILLE WHERE HE USUALLY BUY HIS CAR FROM. WHEN WE WENT INTO THE SERVICE DEPARTMENT MY HUSBAND AND THE SERVICE PERSON [XXX] NEW EACH OTHER BECAUSE HE WOULD TAKE HIS CAR THERE FOR SERVICE. WE ALSO TOLD THEM WE BELIEVED THERE WAS A RECALL ON THE CAR. MY HUSBAND ALSO TOLD HIM TO DEAL WITH ME BECAUSE THE CAR WAS GIVEN TO ME. AND WE WERE SEPARATED AND HE WAS MOVING NOT TO SEND ANYTHING TO HIS OLD ADDRESS BUT TO TALK TO ME. WHEN I WOULD CALL [XXX] TO ASK ABOUT THE VEHICLE HE MADE IT SOUND LIKE SOMETHING SUSPICIOUS WAS GOING ON WITH THE CAR. HE TOLD ME TO TELL MY HUSBAND TO CALL HIM AND I ASKED HIM TO TELL ME WHAT WAS GOING ON WAS THE CAR READY. IT WAS ONLY TAKEN THERE FOR DIAGNOSTIC SO I COULD TAKE THE CAR BACK TO WHERE THE ENGINE WAS PUT IN JUST NEEDED CONFIRMATION. [XXX] NEVER TOLD ME THE CAR WAS DONE AND I COULD PICK IT UP. THEY SEND INFORMATION TO MY HUSBAND OLD ADDRESS NOT TO ME SINCE HE DIDN'T RESPOND AND I DIDN'T KNOW ANYTHING ABOUT IT BECAUSE [XXX] NEVER TOLD ME IT WAS READY. AND IT WAS READY NOR DID HE TELL ME THEY SEND INFO TO MY HUSBAND. THEY TOLD ME TO STORIES THEY GAVE IT TO A JUNK YARD BUT THEY WOULDN'T GIVE THEM ANYTHING BECAUSE THE CAR WAS A PIECE OF JUNK. THE OTHER WAS THAT THEY HAD FIXED IT AND I NEVER CAME TO PAY FOR IT. WHEN I CALLED AND TOLD [XXX] THAT I WAS COMING TO PICK THE CAR UP HE TOLD ME TO HOLD ON TO SEE IF THE CAR WAS ON THE LOT. HE CAME BACK AND ASKED ME IF I HAD ALREADY PICKED THE CAR UP. I TOLD THEM ABOUT THE RECALL. THEY TOOK MY CAR FROM ME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554991December 5, 2013
FUEL SYSTEM, GASOLINE
STRONG GAS SMELL INSIDE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543089September 11, 2013
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 1992 CADILLAC ELDORADO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE ENGINE WARNING INDICATOR ILLUMINATED CONTINUOUSLY UNTIL THE ENGINE WAS TURNED OFF. THE CONTACT STATED THAT THE ENGINE HAD OVERHEATED AND HE ALLOWED THE ENGINE TO COOL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE RADIATOR WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 98,000. UPDATED 11/15/13*CN THE CONSUMER STATED THE ENTIRE RADIATOR WAS REPLACED. UPDATED 11/20/13
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492144January 10, 2013
ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2001 CADILLAC ELDORADO. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE STABILIZATION ENGAGE WARNING LIGHT ILLUMINATED AND THE VEHICLE DECELERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED HER BACK TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 150,000 AND THE CURRENT MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10477133September 26, 2012
STEERING
TL* THE CONTACT OWNS A 2000 CADILLAC EL DORADO. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE POWER STEERING ASSIST FAILED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE UNKNOWN REPAIRS WERE MADE TO THE VEHICLE. EIGHT DAYS AFTER THE REPAIR, THE CONTACT CRASHED THE VEHICLE. THE CONTACT WAS CONCERNED THAT THE POWER STEERING FAILURE COULD HAVE CAUSED THE CRASH HOWEVER, THE CONTACT COULD NOT CONFIRM THE EVENTS LEADING TO THE CRASH BECAUSE SHE SUFFERED SHORT-TERM MEMORY LOSS AS A RESULT OF STRIKING HER HEAD ON THE STEERING WHEEL UPON IMPACT. THE VEHICLE WAS NOT INSPECTED FOR THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 62,900 AND THE CURRENT MILEAGE WAS 63,000. THE VIN WAS UNAVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10467529July 24, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1996 CADILLAC ELDORADO. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, HE NOTICED THAT THE INSTRUMENT PANEL LIGHTS WERE FLASHING BEFORE COMPLETELY FAILING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED AND BUT PROVIDED NO ASSISTANCE. THE FAILURE AND THE CURRENT MILEAGE WAS 61,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464196July 4, 2012
FUEL/PROPULSION SYSTEM
A RODENT PRESUMABLY A SQUIRREL BIT 2 TINY HOLES IN THE PLASTIC HIGH PRESSURE (35 PSI) FUEL LINE. INITIALLY UNDETECTED, THE CAR WAS DRIVEN SEVERAL MILES SPRAYING GASOLINE THE WHOLE TIME. WHEN PARKED IT PRODUCED A LARGE PUDDLE OF GASOLINE UNDER THE CAR. LAST WEEK THE SAME THING HAPPENED AGAIN ONLY MUCH LARGER HOLES. THE LARGE PUDDLE OF GASOLINE UNDER THE CAR WAS WARNING ENOUGH NOT TO START IT. THE FUEL SPRAYS SEVERAL FEET AND HAD THE ANGLE OF THE PUNCTURES BEEN SLIGHTLY HIGHER IT WOULD HAVE SPRAYED THE CATALYTIC CONVERTER, AND THE BACK OF THE ENGINE. THE ENSUING FIRE WOULD HAVE BEEN HORRIFIC AND AN UNAWARE DRIVER WOULDN'T HAVE ESCAPED WITHOUT SERIOUS INJURY AS THE FUEL BEGINS TO SPRAY JUST BEFORE STARTING, AND CONTINUES AS LONG AS THE ENGINE IS RUNNING. THE LINE HAS SEVERAL INCHES EXPOSED AND EASILY ACCESSIBLE TO A SQUIRREL. I HAVE THE PIECE OF LINE THAT WAS PUNCTURED. I INSTALLED A RABBIT CAGE WIRE GUARD AROUND THE EXPOSED LINE. THIS I BELIEVE TO BE A SERIOUS SAFETY HAZARD THAT SHOULD BE ADDRESSED BY THE MANUFACTURER. THIS INCIDENT IS NOT ISOLATED. I POSTED ON THE CADILLAC DISCUSSION BOARD AND RECEIVED OTHER REPLIES OF THE SAME TYPE OF INCIDENT. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459074May 21, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 CADILLAC ELDORADO. THE CONTACT STATED THE OVERHEAD EYEGLASS COMPARTMENT DETACHED AND BLOCKED THE VIEW OF THE REAR VIEW MIRROR. THE VEHICLE WAS TAKEN THE DEALER WHO STATED THE LATCH FOR THE OVERHEAD EYE GLASS COMPARTMENT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 87,757. UPDATED 07/19/12 *BF UPDATED 07/23/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451355March 13, 2012
FUEL SYSTEM, GASOLINE
MY VEHICLE STARTED STALLING ABOUT THREE WEEKS AGO, IT WOULD SUDDENLY JUST CUT OFF AS IF THE GAS WAS NO LONGER FUELING THE VEHICLE. IT WOULD STOP AND WOULD NOT START AGAIN FOR ABOUT AND HOUR. AFTER STARTING IT WOULD RUN FOR ABOUT TWENTY MIN. IT WOULD THEN STOP AGAIN. I CHANGED THE FUEL PUMP WITH A NEW ONE AND IT DID THE SAME THING. IT APPEARS THERE IS NO SOLUTION FOR THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427546September 27, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 1999 CADILLAC ELDORADO. THE CONTACT STATED WHILE DRIVING AT ANY SPEED THE BRAKES ENGAGED ON THEIR OWN AND CAUSED THE VEHICLE TO COME TO A COMPLETE STOP. THE STABILIZER CONTROL LIGHT ILLUMINATED WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC TEST THAT LOCATED THE FAILURE WITHIN THE STEERING SENSOR MODULE. THE DEALER REPLACED THE STEERING SENSOR MODULE, BUT THE FAILURE WAS NOT REPAIRED. THE DEALER TEST DROVE THE VEHICLE, AND WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 23,000. THE CURRENT MILEAGE WAS 26,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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