Buick Regal Complaints

3,261 consumer complaints on file.

#10345075July 24, 2010
STRUCTURE:FRAME AND MEMBERS, FUEL SYSTEM, GASOLINE
2001 BUICK REGAL GS. FUEL FILLER PIPE RUSTED OUT, SUB FRAME VERY RUSTY, AND REAR BUMPER SUPPORT RUSTED OUT. ALL HAD TO BE REPLACED. HAD NOTIFIED BUICK ON MAY 25, 2010 AND THEY GAVE ME A CASE NUMBER ( [XXX] ) BUICK SAID THERE WAS NOTHING THEY COULD DO FOR ME AS THERE WAS NO RECALL ON THIS CAR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344599July 21, 2010
ELECTRICAL SYSTEM
DRIVING HOME AND CAR WOULDN'T GO OVER 5 MILER PER HR AND THE CHECK ENGINE LIGHT CAME ON, THEN THE TEMPERATURE GAGE WENT TO HOT SO PULLED OVER AND SMOKE CAME THRU THE VENT IN THE CAR AND OUT FROM THE GEAR SHIFTER. ONCE I GOT OUT I HEARD A LOUD POP AND OIL STARTING LEAKING THEN THE CAR CAUGHT ON FIRE. FIRE DEPARTMENT AND POLICE CAME. I HAD RECEIVED A RECALL ON SPARK PLUGS BACK IN THE BEGINNING OF THE YEAR AND HAD THE DEALERSHIP REPLACEMENT THEM BUT NEVER RECEIVED ANY NOTIFICATION ABOUT ANY FURTHER RECALLS. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10344035July 19, 2010
AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 1996 BUICK REGAL. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH, WEN THE FRONT DRIVER SIDE AIR BAG DEPLOYED INADVERTENTLY WITHOUT IMPACT TO THE VEHICLE. THE CONTACT SUSTAINED ABRASIONS TO THE LEFT FOREARM. THE VEHICLE WAS DRIVEN WITH CAUTION TO HIS RESIDENCE. THE CONTACT WAS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 182,000. UPDATED 10/20/10 *BF UPDATED 10/26/10*JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10342149July 9, 2010
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 1998 BUICK REGAL. THE CONTACT STATED THE VEHICLE WAS PARKED WHEN IT UNEXPECTEDLY CAUGHT FIRE. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FIRE. THE FAILURE ORIGINATED FROM THE ENGINE COMPARTMENT. THE CONTACT STATED THAT PRIOR TO THE FAILURE, WHEN ENGAGING THE BRAKES, HE SMELLED A BURNING OIL ODOR. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE TECHNICIAN WAS UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE VEHICLE WAS PREVIOUSLY REPAIRED FOR NHTSA RECALL CAMPAIGN ID NUMBER 09V116000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE REMEDY REPAIR WAS INSUFFICIENT. THE FAILURE MILEAGE WAS APPROXIMATELY 97,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10340788June 30, 2010
ENGINE AND ENGINE COOLING:ENGINE
MY VEHICLE HAD THE NECESSARY RECALL WORK DONE, BUT IT STILL CAUGHT FIRE AND IS NO LONGER IN WORKING ORDER. THE WHOLE ENGINE IS BURNT TO A CRISP... *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10339438June 22, 2010
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1999 BUICK REGAL. WHILE DRIVING AT 65 MPH, BLACK SMOKE BEGAN UNEXPECTEDLY BILLOWING FROM UNDERNEATH THE VEHICLE AND FROM THE INSTRUMENT PANEL. THE VEHICLE HAD CAUGHT ON FIRE AND THE CONTACT WAS ABLE TO MOVE THE VEHICLE FROM THE ROADWAY AND EXIT. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. THE CONTACT SUFFERED BURNS TO HER ARMS AND HANDS. A FIRE REPORT WAS AVAILABLE. THE VEHICLE WAS TOWED TO A LOCAL REPAIR FACILITY WHERE IT WAS DISCOVERED THAT THE ELECTRICAL WIRING OF THE GEAR CONSOLE FAILED AND CAUSED THE FIRE. THE MANUFACTURER WAS NOT CONTACTED IN REGARDS TO THE FAILURE. THE VEHICLE WAS LEFT AT THE FACILITY WHERE THE CONTACT WAS AWAITING REPAIRS. THE FAILURE AND CURRENT MILEAGES WERE 87,000.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10339566June 22, 2010
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNED A 1997 BUICK REGAL. SHE STATED THAT THE VEHICLE WAS PARKED AND SUDDENLY CAUGHT FIRE. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. A FIRE REPORT WAS AVAILABLE. THE VEHICLE WAS TOWED TO AN UNDISCLOSED LOCATION. THE CONTACT STATED THE FAILURE WAS DIRECTLY RELATED TO NHTSA CAMPAIGN ID NUMBER: 08V118000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS 78,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10336816June 17, 2010
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2001 BUICK REGAL. THE CONTACT STATED THAT IN ORDER TO START THE VEHICLE, SHE WOULD HAVE TO ENGAGE THE HAZARD LIGHTS FIRST AND THEN TURN THE IGNITION BEFORE IT WOULD START. THE DASHBOARD COMPONENTS WOULD ILLUMINATE SPORADICALLY AND THE FUEL LEVEL GAUGE, GEAR SHIFTER, AND ODOMETER WERE ALL INOPERABLE. THE VEHICLE WAS NOT REPAIRED AND THE CONTACT WAS UNAWARE IF THERE WERE ANY RECALLS ON THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336436June 15, 2010
ELECTRICAL SYSTEM
MY 2000 BUICK REGAL DOES GREAT IN WINTER, NOW IN SUMMER, IT WILL JUST DIE GOING DOWN THE ROAD. SOMETIMES YOU CAN GO TO THE STORE GO IN AN COME OUT 30 MINUTES LATER OR AN HOUR AND IT WONT START, KINDA SOUNDS LIKE ITS OUT OF GAS BUT ITS NOT. IT TURNS OVER BUT WONT START AND THEN IF YOU WAIT LONG ENOUGH IT WILL START RIGHT UP????? I HAVE HAD THE FUEL PUMP CHECKED IT IS FINE. IT DOES HAVE A CHECK ENGINE LIGHT ON AND THE CODE READS SECONDARY AIR MALFUNCTION...??? NAY SUGGESTIONS? PLEASE EMAIL ME AT [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335540June 9, 2010
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2000 BUICK REGAL. THE CONTACT STARTED UP THE VEHICLE AND HEARD A LOUD BANG. SUDDENLY, FIRE ERUPTED UNDER THE HOOD UNTIL IT WAS PUT OUT WITH AN EXTINGUISHER. THE VEHICLE HAD NOT BEEN INSPECTED AT THE TIME OF THE COMPLAINT. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 75,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10335324June 8, 2010
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2000 BUICK REGAL. WHILE SITTING IDLE IN THE VEHICLE WITH THE ENGINE RUNNING, THE REAR VALVE COVER LEAKED AND CAUSED THE VEHICLE TO CATCH ON FIRE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE BY THROWING SAND ON THE ENGINE. IN ADDITION, THE CONTACT STATED HE OBSERVED SMOKE COMING FROM UNDER THE HOOD SEVERAL TIMES BUT WAS NOT AWARE OF A POSSIBLE FIRE. THE DEALER ADVISED REPAIRS COULD BE MADE TO THE VEHICLE AT THE CONTACTS EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10335080June 7, 2010
ENGINE AND ENGINE COOLING
1998 BUICK REGAL LS V6 CAR WAS DRIVEN APPROXIMATELY 4 MILES AND PARKED IN A OUTSIDE PUBLIC PARKING LOT. ENGINE CAUGHT FIRE. NOW WE FIND OUT IT WAS A PUBLISHED DEFECT. FRICKIN GM GETS BAILED OUT BUT WHAT ABOUT US? *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10331694May 22, 2010
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION SWITCH FAILURE. CAUSED ENGINE TO DIE WHILE DRIVING. UNABLE TO CHANGE GEAR OUT OF DRIVE. ALL WARNING LIGHTS FLASHING. WOULD NOT RESTART. HAPPENED IN A PARKING LOT, NO DAMAGE. TEMP FIX GOT IT STARTED, THEN SAME THING HAPPENED ON FREEWAY, COASTED TO SHOULDER, NO DAMAGE. TOWED TO DEALER, DETERMINED IGNITION SWITCH PROBLEM AND REPLACED. OKAY SINCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327243April 23, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I AM IN ARMY & WHILE DRIVING TO WORK ONE MORNING AT 5:30 AM MY VAN SLOWLY STARTED ACCELERATING THE MORE I PRESSED THE BRAKE THE FASTER THE VAN WENT, BY THE TIME I REACHED THE STREET THE VAN WAS UP TO 50 MPH I WAS AFRAID SO I CALL MY HUSBAND, TOLD HIM THE SITUATION & THE STREET I WAS TRAVELING, HE WAS ON THE WAY. BY THEN I WAS UP TO 60-65 MPH, I CALLED 911 STATED THE SITUATION, ASKING FOR HELP & TO HAVE SOMEONE ON THE PHONE JUST IN CASE. I ALMOST HIT A BUS, LOOKING AHEAD A FEW BLOCKS I SAW BACK-TO-BACK TRAFFIC STARTING TO BUILD-UP, I DID NOT WANT TO HURT MYSELF OR ANYONE ELSE, THEN GOING 65-70 MPH I LOOKED OVER AND SAW A PARK I TURNED THE VAN INTO THE PARK & TO STOP IT I DECIDED TO CRUSHED THE VAN INTO A TREE. I TURNED TOWARD THE TREE AND JUMPED OUT; THE VAN CRASHED INTO THE SIDE OF THE TREE & CONTINUED TO KEEP GOING. I RAN AFTER IT AS I SAW THE VAN JUMP THE CURB AND GOING 70MPH TOWARDS THE ROW OF HOMES ACROSS THE STREET CRASHED INTO A TREE HEAD ON. THE VAN ENGINE AFTER ALL THAT CONTINUED TO ROAR AS IF TRYING TO KEEP GOING. I FLAGGED DOWN A VAN AND RECALLED THE POLICE TO LET THEM KNOW WHERE THE VAN HAD STOPPED. WHEN THE FIRE DEPARTMENT CAME & TURNED THE VAN OFF THEY TOLD ME THE VAN WAS ON FIRE & THEY TOWED IT AWAY. THIS IS A BLESSING KNOW ONE WAS HURT, BUT SOMETHING NEEDS TO BE DONE ABOUT THIS, & FOR THE AUTO COMPANY NOT TO INVESTIGATE IS A TRAGEDY. WHAT ARE THEY SAYING NUMEROUS PEOPLE WILL HAVE TO DIE, BEFORE THEY WILL ADMIT THERE MAYBE A PROBLEM, JUST TO SAVE MONEY? IF THAT IS THE CASE SHAME ON THEM. I AM HERE BY GRACE, BUT I CAN'T HELP BUT TO THINK OF THOSE THIS SAME SITUATION MAY HAVE HAPPEN TO, BUT DID NOT LIVE TO SAY WHY OR HOW IT HAPPEN. IF THIS IS WHAT IS HAPPENING GOD BLESS THE ROADS WE DRIVE ON THAT THE NEXT PERSON MY NOT THINK TO DO WHAT I DID & THE LIVE IT WILL AFFECT. THANK YOU, FOR LETTING ME POST MY STORY. *TR
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#10325960April 16, 2010
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 1998 BUICK REGAL. THE CONTACT STATED THAT THE DRIVER WAS DRIVING AT APPROXIMATELY 30 MPH, WHEN THE VEHICLE SUDDENLY CAUGHT FIRE UNDER THE HOOD. THE DRIVER WAS ABLE TO CONTAIN THE FIRE WITHOUT NOTIFYING THE FIRE DEPARTMENT. SHE WAS UNABLE TO DRIVE THE VEHICLE WHEN THE COMPLAINT WAS FILED. PRIOR TO THE FIRE, THE CONTACT HAD TO CHANGE THE OIL MORE FREQUENTLY DUE TO AN OIL LEAK. THE CONTACT RECEIVED A RECALL NOTICE FOR THE ENGINE AND ENGINE COOLING COMPONENTS A MONTH PRIOR TO THE FAILURE (RECALL 09V116000, ENGINE AND ENGINE COOLING AND RECALL 08V118000). SHE CALLED THE MANUFACTURER FOR ASSISTANCE BUT WAS TOLD THAT THEY COULD NOT OFFER HER ANY ASSISTANCE SINCE HER WARRANTY HAD EXPIRED. THE CURRENT AND FAILURES MILEAGES WERE APPROXIMATELY 180,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10324444April 8, 2010
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH AT NIGHT WITH THE HEADLIGHTS ON AND ALL OF LIGHTS ON THE INSTRUMENT PANEL SHUT OFF. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE. AFTER DOING SO, SOME OF THE LIGHTS ON THE INSTRUMENT PANEL WERE ILLUMINATED AND THE HEADLIGHTS WERE ALSO FUNCTIONING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE MARGINAL FOR THE INSTRUMENT PANEL NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO ANOTHER DEALER WHERE THE CONTACT WAS INFORMED THAT THE TAIL LIGHTS HAD ALSO FAILED. THE DEALER OBSERVED WIRES CUT IN THE TRUNK AND STATED THAT COULD HAVE CAUSED THE FAILURE TO OCCUR. THE DEALER ALSO REPAIRED THE TAIL LIGHTS BUT COULD NOT DUPLICATE THE FAILURE ON THE INSTRUMENT PANEL AND THE HEADLIGHTS. SOME OF THE LIGHTS ON THE INSTRUMENT PANEL BEGAN TO ILLUMINATE; HOWEVER, A MONTH LATER, THEY SHUT OFF AGAIN. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO REPAIRED THE MARGINAL A SECOND TIME. WHILE DRIVING THE VEHICLE WITH THE HIGH BEAMS ON, THE LIGHTS SHUT OFF. THE CONTACT MANUALLY ENGAGED THE LIGHT SWITCH AND THE LIGHTS CAME ON. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THE HIGH BEAM SWITCH WAS REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000. THE CURRENT MILEAGE WAS APPROXIMATELY 91,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324080April 6, 2010
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
TL*THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE LOST POWER, BACK FIRED AND THEN STALLED OUT WHEN HE WAS DRIVING AT APPROXIMATELY 20 MPH. THE CONTACT HAD THE CATALYTIC CONVERTER REPLACED TO FIX THE PROBLEM. THE MANUFACTURER OFFERED AN EXTENDED WARRANTY FOR THE CATALYTIC CONVERTER THAT CHANGED FROM 80,000 MILES TO 120,000 MILES. THE FAILURE MILEAGE WAS 86,971. THE CURRENT MILEAGE WAS APPROXIMATELY 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323911April 5, 2010
VEHICLE SPEED CONTROL
SHORTLY AFTER PURCHASING CAR USED FROM DEALERSHIP, CAR EXHIBITED SYMPTOMS OF ACCELERATION/SURGING WHEN VEHICLE STOPPED. ALSO SUDDEN HARD VIBRATIONS/JERKINGS AND LOSS OF POWER WHEN DRIVING. MULTIPLE SENSORS COME ON (AIRBAG, ETC) AND DON'T GO OFF. AND ALL ITEMS IN DASH HAVE GONE OUT (OCCASIONALLY FLICKERS BACK ON). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322390March 26, 2010
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2002 BUICK REGAL. ON FEBRUARY 10, 2010 THE VEHICLE SUDDENLY CAUGHT FIRE IN THE ENGINE COMPARTMENT APPROXIMATELY TEN MINUTES AFTER IT WAS DRIVEN AND PARKED. THE VEHICLE WAS TOWED TO THE DEALERSHIP, BUT THE DEALER WOULD NOT REPAIR THE VEHICLE UNDER THE RELATED RECALL 09V116000 (ENGINE AND ENGINE COOLING). HE CONTACTED THE MANUFACTURER AND FILED A REPORT. HOWEVER, THE MANUFACTURER WOULD NOT ASSIST WITH THE REPAIR COSTS AS THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 84,000. UPDATED 05/11/10. *LJ UPDATED 06/03/10*BF UPDATED 06/07/10*JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10321739March 24, 2010
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TL* THE CONTACT OWNS A 1996 BUICK REGAL LE. THE CONTACT STATED THERE WAS AN UNUSUAL LOUD EXPLOSION IMMEDIATELY AFTER THE VEHICLE WAS STARTED. SHE OPENED THE HOOD TO FURTHER INVESTIGATE AND WAS EXHUMED WITH THICK SMOKE EMITTING FROM THE ENGINE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DISCOVERED THAT THE TOP MANIFOLD MELTED. THE MECHANIC REPLACED THE MANIFOLD, INJECTORS, SENSOR WIRES, PCV VALVES, AND HOSES. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. THE APPROXIMATE CURRENT MILEAGE WAS 130,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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