Buick Regal Complaints

3,261 consumer complaints on file.

#11375902November 23, 2020
ENGINE
ENGINE HAS GONE OUT TWICE WITHIN 54K MILES. SERVICE TECH SAID THIS IS A KNOW ISSUE WITH THE 2015 BUICK REGAL ENGINE. I JUST HAD IT REPLACED THE 2ND TIME IN FEB OF 2020. FIRST TIME IT WENT OUT THERE WAS ONLY 12K MILES ON IT. NOW ITS NOV. OF 2020 AND THE CAR IS HAVING THE SAME EXACT ISSUES AS IT WAS WHEN BOTH ENGINES WENT OUT. I CANNOT BELIEVE THIS IS HAPPENING A THIRD TIME. THIS IS NOT FAIR AS A CONSUMER TO PURCHASE A NEW CAR WITH BARELY ANY MILEAGE AND THE ENGINE KEEPS GOING ON. I WAS ON THE FREEWAY THE LAST TIME. WORST POSSIBLE TIMING EVER. THIS IS LIKE A NEVER ENDING REALLY EXPENSIVE ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375104November 17, 2020
EXTERIOR LIGHTING
MY DRIVERS SIDE HID HEADLIGHT ASSEMBLY DEVELOPED CONDENSATION INSIDE THE ASSEMBLY CAUSING A HEADLIGHT FAILURE. THOUGH THE CAR IS A 2013, IT HAD ONLY 64000 MILES ON IT WHEN THE CONDITION OCCURRED. THIS IS OBVIOUSLY A MANUFACTURING DEFECT SINCE THERE HAS BEEN NO IMPACT TO THE HEADLIGHT ASSEMBLY AND NO VISIBLE BREAK IN THE SEAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372813November 3, 2020
STEERING
WHILE EXITING AN INTERSTATE ON A SHARP CURVE FAILED TO RESPOND. NO WARNING LIGHTS APPEARED. WHEN APPLYING BRAKE STEERING BEGAN TO RESPOND. CONTACTED DEALER SERVICE DEPARTMENT CHARLIE OBAUGH STAUNTON VIRGINIA. VEHICLE IS NOT ON RECALL LIST. PROBLEM APPEARS TO BE SIMILAR TO 2016 STEERING RECALL. DEALERSHIP DID NOT OFFER REMEDY FOR PROBLEM. THIS IS DEFINITELY A SAFETY ISSUE LOSING STEERING WHILE IN MOTION. WHAT OPTIONS DO WE HAVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372918November 3, 2020
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, SUSPENSION
THE 2012 BUICK REGAL CONSUMES A QUART OR MORE OF OIL IN LESS THAN 2 WEEKS OR 300 MILES. I AM PUTTING A QUART IN IT JUST TO GET IT TO READ ON THE DIP STICK AND MORE IF NEEDED. AS IT CONSUMES OIL, THE ENGINE GAINS A NOTICABLE TICKING NOISE WITH A ROUGH START. ALL OF THIS IS NOTICED WHILE DRIVING ON A HIGHWAY OR RURAL ROAD. THE BACK RIGHT TIRE AND OR TIRE AREA MAKES A THUMPING NOISE AT ALL SPEEDS. THE TIRE IS NOT THE ISSUE. THE STABILITRAK WARNING LIGHT COMES ON OFTEN . I AM THE 3RD OWNER TO THE CAR WITH WITH 164,333 CURRENT MILES. THE CAR HAS HAD ROUTINE OIL CHANGES ETC BY ALL OWNERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372568November 1, 2020
EXTERIOR LIGHTING
BOTH HEADLIGHTS WENT OUT WHILE DRIVING AT NIGHT. MECHANIC TOLD ME I NEEDED NEW BALLAST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366343October 25, 2020
ENGINE
ENGINE TIMING FAILURE DUE TO FAULTY CHAIN TENSIONER AT 81000 MILES (2/15/2020) ENGINE CONSUMES EXCESSIVE AMOUNTS OF OIL BETWEEN CHANGES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364574October 15, 2020
EXTERIOR LIGHTING
CONDENSATION/WATER GETTING INSIDE HID HEADLIGHT OPTION TF4
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364016October 12, 2020
EXTERIOR LIGHTING
CONDENSATION IN HEADLIGHT CAUSING THE BULB TO QUIT. GET NEW BULB FOR $150, CHANGE BULB, IT RAINS, IT HAPPENS AGAIN. AM TOLD A NEW ASSEMBLY IS $1500. THIS IS A COMMON ISSUE WITH THIS VEHICLE. SEEMS LIKE IT SHOULD BE FIXED BY BUICK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362783October 5, 2020
SEATS, EXTERIOR LIGHTING
IN THE 2 YEARS I'VE OWNED THIS VEHICLE, I HAVE HAD TO REPLACE BOTH REAR TURN SIGNAL BULBS 4 TIMES. THE SOCKET LOOKS MELTED. ON OCTOBER 3, 2020...THE FRONT PASSENGER SEAT ADJUSTMENT STOPPED WORKING. IT CAN RECLINE BACK, BUT NOT RETURN TO THE UPRIGHT POSITION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362241October 1, 2020
UNKNOWN OR OTHER
CAR WINDOW ANTI PINCH NOT STOPPING WINDOW FROM CRUSHING FINGERS. CAR IMMOBILE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360599September 23, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
VEHICLE COLLECTED CONDENSATION INSIDE THE DRIVER HEADLIGHT ASSEMBLY CAUSING A SHORTAGE/BURN OUT OF THE PROJECTOR FOR THE HID SYSTEM. $1244 WAS THE COST OF REPLACEMENT LIGHT ASSEMBLY, WHICH DIDN'T LAST LONG BEFORE THE PROJECTOR BURNT OUT AGAIN. THIS MANUFACTURER DEFECT NEEDS TO BE RECALLED, ESPECIALLY WITH THE REPLACEMENT COST BETWEEN $1000-$1600! THIS VEHICLE WILL NOT ILLUMINATE A CHECK ENGINE LIGHT FOR SAFETY WARNINGS, NOR WILL IT STORE CODES THAT HAVE ALREADY BEEN PRESENTLY PRINTED OUT AT OCCURRING TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11359843September 18, 2020
AIR BAGS
HAD A FRONT TIRE BLOW OUT CAR WENT ACROSS THE ROAD DOWN INTO SMALL DITCH AND STOPPED TO HIT A MAILBOX RESULTING IN THE AIRBAGS DEPLOYING THE PASSENGER SIDE AIRBAG CAME OUT SO HARD THAT IT BROKE THE WINDSHIELD DRIVER SIDE AIRBAG CAME OUT AND RESULTED IN IT BREAKING MY SPINE I'VE HAD TO HAVE ONE SURGERY SINCE THEN AND MAYBE MORE
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11355327September 16, 2020
ENGINE
VEHICLE HAS SERIOUS OIL CONSUMPTION ISSUES. WILL BURN AS MUCH AS 3 OR MORE QUARTS IN 1000 MILES OR LESS. WAS NOTIFIED BY CHEVROLET MECHANIC THAT SOME OIL CONSUMPTION WAS NORMAL, BUT THAT IF THE CONSUMPTION WAS EXCESSIVE THAT I WOULD HAVE TO PAY UP TO $3500 OR MORE TO FIX THE CAR. THERE ISN'T A RECALL OUT ON THIS MAKE AND MODEL, BUT ALL CARS EQUIPPED WITH THIS 2.4L ECOTECH ENGINE HAD THE SAME ISSUES FROM THE RESEARCH I CONDUCTED. THE MECHANIC I TALKED TO SAID THAT THIS WAS A KNOWN ISSUE DUE TO A DEFECT IN THE PISTON RINGS ALLOWING OIL TO REACH THE COMBUSTION CHAMBER. SOMETIMES EVEN THE FUMES COME INTO THE CAR AND THEY ARE PRETTY HARSH TO BREATHE IN.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11354914September 14, 2020
ENGINE, POWER TRAIN, STEERING
TL* THE CONTACT OWNS A 2013 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE LOSS ACCELERATION, STEERING WHEEL BECAME DIFFICULT TO TURN. IN ANOTHER WHEN TURN OFF THE ENGINE, THE VEHICLE FAILED TO START. A WARNING LIGHT ILLUMINATED ROLL DRIVER SIDE WINDOW UP, THE TRUNK OPEN AND THE WINDSHIELD WIPER INDEPENDENTLY START TO FUNCTION. THE VEHICLE WAS TOWED TO ED MARTIN BUICK GMC, 9896 N MICHIGAN RD, CARMEL, IN 46032, AND WAS DIAGNOSED THAT THE TIMING CHAIN DETACHED. THE VEHICLE WAS NOT REPAIR DUE TO THE REPAIR FEES. FIVE CODE ALSO CAME UP, P0131, P0016, P0017, P0014 AND P0171. AND LEAVING THE DEALER, THE VEHICLE FAILED TO START AND WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE TIMING CHAIN, BALANCE CHAFF, CHAIN KIT, TIMING COVER GASKET SET, CAM COVER GASKET SET AND TWO CAMSHAFT SENSORS, WERE REPLACED. THE WHILE LEAVING THE INDEPENDENT MECHANIC, THE VEHICLE LOSS ACCELERATION, HEAT BLOWING AT THE FLOW BOARD AN UNKNOWN ODOR ENTERED THE VEHICLE CABIN COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC AND WAS INFORMED TO TAKE THE VEHICLE TO A BUICK DEALER. WHILE ON THE WAY TO THE DEALER, THE PARK TO DRIVE GEAR WAS CLUNKING AND JERKING FROM 3RD TO 2ND AND 4TH TO 3RD. THE VEHICLE WAS TAKEN SEVEN TIMES TO THE SAME DEALER. THE CONTACT MENTIONED THAT SHE TAKEN THE VEHICLE TO A TRANSMISSION SHOP BUT WAS UNABLE TO DETERMINE A FAILURE. ON ANOTHER OCCASION, THE VEHICLE LOSS ACCELERATION AND JERKING IN GEARS, HEAT ENTERING THE VEHICLE CABIN AND SQUEALING. NO CHECK ENGINE LIGHT ILLUMINATED AND THE BATTERY COVER WAS MELTED ON ONE SIDE. NO INDICATION ON THE OVERHEAT THAT LEVEL THE TEMPERATURE GAGE. THE FAILURE MILEAGE WAS APPROXIMATELY 81,290.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11352566September 1, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT THERE WAS AN ABNORMALLY STRONG ODOR IN THE CABIN OF THE VEHICLE. THE CONTACT CALLED JOHN HIESTER CHEVROLET LOCATED AT 3100 N MAIN ST, FUQUAY-VARINA, NC 27526, (919) 552-4944, TO NOTIFY THE DEALER OF THE FAILURE. THE VEHICLE WAS ALSO TAKEN TO AN INDEPENDENT MECHANIC WHO WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF TSB 99-01-39-004G WHICH WAS RELATED TO THE FAILURE. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 55,000.*DT *AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350116August 18, 2020
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
VEHICLE DIES IN THE MIDDLE OF DRIVING AT ALL SPEEDS AND CAN'T STEER OR BRAKE ONLY PRAY. ALSO, I TURNED VEHICLE OFF AND WON'T RESTART TOWER TO SERVICE CENTER THEY SAID I NEED NEW ENGINE!!!! I WAS JUST DRIVING IT NO SMOKE NO SMELL JUST WON'T START HE SAID NO OIL IN ENGINE EVEN THOUGH NOT SCHEDULED FOR A OIL CHANGE YET. RADIO WON'T KEEP DATE OR TIME OR RADIO STATIONS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343064August 3, 2020
ENGINE
TL* THE CONTACT OWNS A 2003 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE VEHICLE REPEATEDLY SHUT OFF WITHOUT WARNING AFTER MULTIPLE ATTEMPTS. UPON INSPECTION OF THE VEHICLE, THE CONTACT'S FRIEND OPENED THE VEHICLE'S HOOD AND DISCOVERED THAT THE ENGINE WAS ENGULFED IN FLAMES. THE POLICE AND FIRE DEPARTMENT WERE CALLED TO THE SCENE AND THE FIRE WAS EXTINGUISHED. POLICE AND FIRE REPORTS WERE FILED AT THE SCENE, NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. TWO MONTHS LATER, THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA RECALL NUMBER: 09V116(ENGINE AND ENGINE COOLING) WHICH HE LINKED TO THE FAILURE. THE MANUFACTURER NOR THE DEALER WERE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11341888July 28, 2020
ENGINE
I STARTED EXPERIENCING EXCESSIVE OIL BURN AT AROUND 85,000 MILES. SINCE THEN, I HAVE CHECKED MY OIL BIWEEKLY TO TOP OFF AND KEEP AT PROPER LEVELS ALONG WITH CONSISTENT OIL CHANGES AS THE OIL GETS DIRTY QUICKLY. DEALERSHIPS BEFORE HAVE TOLD ME THAT ITS "NORMAL" FOR THESE ENGINES. AT 109,610 MILES, I DISCOVERED A BAD OIL LEAK. I TOOK THE VEHICLE INTO AN INDEPENDENT MECHANIC TO DIAGNOSE AND FIX THE PROBLEM. HE DETERMINED THAT THE VACUUM PUMP HAD BROKEN OFF INTO THE ENGINE WHICH CAUSED A SEAL PROBLEM FOR THE TOP OF THE ENGINE. AS HE OPENED UP THE TOP OF THE ENGINE TO REMOVE THE BROKEN PIECES, HE NOTICED MULTIPLE CAMSHAFT SEALS THAT HAD WORN AWAY, THAT WERE HARD AS ROCK FROM EXCESSIVE HEAT INCLUDING PISTON SEALS THAT HAD BEEN AFFECTED, HE REPAIRED THEM ALL AFTER ORDERING THE REPLACEMENT PARTS FROM BUICK. THINKING THIS POSSIBLY HAD FIXED THE EXCESSIVE OIL BURN, I STOPPED CHECKING THE OIL LEVELS. A MONTH AND 1,000 MILES LATER, I RECEIVED THE OIL LEVEL LOW NOTIFICATION ON THE CAR COMPUTER. I CHECK AND ITS VERY LOW. THE OIL BURN IS CONTINUING WITH NO CLEAR SIGNS OF AN OIL LEAK WITH DIRTY OIL. THERE IS POSSIBLY MORE PROBLEMS WITHIN THE ENGINE THAT AREN'T SEEN. CHECKING PREVIOUS COMPLAINTS. I NOTICE THAT THIS ENGINE HAS MANY OF THE SAME PROBLEMS WITH THE TURBO PACKAGE ON GM VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341394July 24, 2020
ELECTRICAL SYSTEM
I'M HAVING A PROBLEM WHERE MY CAR WON'T START AT TIME I HAVE PURCHASED A NEW BATTERY AND HAD THE ALTERNATOR CHECK ALL GOOD SOMETIMES I SMELL SOMETHING BURNING AND I NOTICE THERE'S A RECALL ON 2013 BUICK REGAL GS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341223July 23, 2020
FUEL/PROPULSION SYSTEM
I NOTICED THAT THE CAR WAS RESISTING ACCELERATION A LITTLE BIT, HAVE 48,545 MILES ON IT AND TOOK IT FOR OIL CHANGE WITH FUEL INJECTION CLEANER AND FULL TANK OF GOOD GAS. GOT ON HIGHWAY AND THE ACCELERATION DIED COMPLETELY AND NO GAS WAS GETTING THROUGH, LIKE FLOORING IT IN NEUTRAL. PULLED OFF THE SIDE AND IT RESTARTED BUT CONTINUED DYING ALONG THE WAY IF I TRY TO ACCELERATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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